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How well you know, McDonald's quiz. McDonald's is undoubtedly one of the greatest food chains in the world with restaurants in different parts of the world with the highest client base being America Have you ever gone a dines in this restaurant? The quiz below is designed to see if you know all there is to the restaurant, its secret recipe or what a worker is expected to know to work there? This quiz will help you learn some more.
Questions and Answers
1.
Which is a critical control point that affects Food Safety?
A.
Delivery
B.
Production
C.
Storage
D.
All of the abode
Correct Answer
D. All of the abode
Explanation All of the above options (delivery, production, and storage) are critical control points that affect food safety. Each stage plays a crucial role in ensuring that food is handled, prepared, and stored properly to prevent contamination and maintain its safety for consumption. Delivery involves ensuring that the food is transported under appropriate conditions to prevent spoilage or contamination. Production involves following proper hygiene practices during food preparation to prevent cross-contamination and foodborne illnesses. Storage involves maintaining proper temperatures and conditions to prevent the growth of bacteria and other pathogens. Therefore, all of these stages are critical control points that impact food safety.
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2.
How often should grill side utensil holder be washed, rinsed, and sanitized?
A.
Every hour
B.
Every 2 hours
C.
Every 4 hours
D.
Twice a day
Correct Answer
C. Every 4 hours
Explanation Grill side utensil holders should be washed, rinsed, and sanitized every 4 hours. This is important to maintain cleanliness and prevent the buildup of bacteria and food debris on the utensil holder. Regular cleaning helps to ensure that the utensils used for grilling are safe and hygienic for use.
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3.
What is McDonald's Brand Promise Formula?
A.
Crew Satisfaction+QSC+McDonalds Brand Promise
B.
QSC+Appreciative feedback+Effective feedback
C.
Appreciative feedback+Effective feedback
D.
Crew Satisfaction+McDonalds Brand Promise
Correct Answer
A. Crew Satisfaction+QSC+McDonalds Brand Promise
Explanation QSC= Quality,service,and cleanliness
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4.
What is appreciative feedback?
A.
Negative complIments
B.
Positive compliments
C.
Correct behavior in a positive way
D.
None of the above
Correct Answer
B. Positive compliments
Explanation Appreciative feedback refers to providing positive compliments. It involves acknowledging and recognizing someone's achievements, skills, or qualities in a supportive and uplifting manner. This type of feedback focuses on highlighting the positive aspects of a person's behavior or performance, encouraging and motivating them. It helps to boost self-esteem, build confidence, and foster a positive work or personal environment. Negative compliments, correct behavior in a positive way, and none of the above options do not accurately define appreciative feedback.
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5.
What does constructive feedback correct?
A.
Correct How respond
B.
Correct behavior in a negative way
C.
Correct the way they think
D.
Correct behavior in a positive way
Correct Answer
D. Correct behavior in a positive way
Explanation Constructive feedback is intended to correct behavior in a positive way. It focuses on providing helpful and supportive feedback to improve someone's actions or performance. By offering specific suggestions and highlighting strengths, constructive feedback aims to motivate and encourage individuals to continue their positive behavior or make necessary improvements. This type of feedback is crucial in fostering growth and development, as it helps individuals learn from their mistakes and make positive changes.
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6.
Which of the following is a good guideline for preventing slips and falls?
A.
Maintain clean, dry floors
B.
Wear slip-resistant shoes
C.
Keep trash from aisles and doorways
D.
All of the above
Correct Answer
D. All of the above
Explanation Maintaining clean, dry floors helps to prevent slips and falls by removing any potential hazards such as spills or wet surfaces. Wearing slip-resistant shoes provides better traction and grip, reducing the risk of slipping. Keeping trash from aisles and doorways ensures clear pathways, minimizing the chances of tripping or falling over objects. Therefore, all of the mentioned guidelines contribute to preventing slips and falls.
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7.
What is the proper blend time for McFlurry Desserts?
A.
2 to 4 seconds
B.
4 to 10 seconds
C.
5 to 8 seconds
D.
9 to 13 seconds
Correct Answer
C. 5 to 8 seconds
Explanation The proper blend time for McFlurry Desserts is 5 to 8 seconds. This is the ideal duration for achieving the desired consistency and texture of the dessert. A shorter blend time may result in an under-mixed dessert, while a longer blend time may lead to over-mixing and a loss of desired texture. Therefore, 5 to 8 seconds strikes the right balance in achieving the perfect McFlurry Dessert.
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8.
When do blue disposable gloves need to use?
A.
When making parfaits
B.
After the shift is over
C.
When you remove raw products from the grillside freezer and place them on the grill or fryer
D.
At the beginning of the shift
Correct Answer
C. When you remove raw products from the grillside freezer and place them on the grill or fryer
Explanation Blue disposable gloves need to be used when removing raw products from the grillside freezer and placing them on the grill or fryer. This is because raw products can contain harmful bacteria, and using gloves helps to prevent cross-contamination and maintain food safety standards. Gloves should be worn during this specific task to protect both the food and the person handling it.
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9.
What is the secondary shelf life for cones?
A.
24 Hours
B.
12 hours
C.
4 hours
D.
2 days
Correct Answer
A. 24 Hours
Explanation The secondary shelf life for cones is 24 hours. This means that after the cones have been opened or exposed to air, they should be consumed within 24 hours to ensure freshness and quality. After this time, the cones may start to lose their texture and flavor. It is important to consume them within this timeframe to enjoy the best taste and experience.
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10.
What are the secondary shelf life and cooling time for cookies?
A.
2 hrs holding time / 8 minutes cooling time
B.
6 hrs holding time / 6 minutes cooling time
C.
8 hrs holding time / 6 minutes cooling time
D.
4 hrs holding time / 6 minutes cooling time
Correct Answer
D. 4 hrs holding time / 6 minutes cooling time
Explanation The correct answer is 4 hrs holding time / 6 minutes cooling time. This means that the cookies can be stored for up to 4 hours after they have been baked, and they need to cool for 6 minutes before they can be stored. This information is important for ensuring that the cookies are safe to eat and have the desired texture.
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11.
What is the MAXIMUM amount of pies that should be placed in a baking tray?
A.
14
B.
12
C.
10
D.
8
Correct Answer
D. 8
Explanation The maximum amount of pies that should be placed in a baking tray is 8. This is because the question is asking for the maximum amount, which means the highest number that can be placed in the tray. Out of the given options, 8 is the highest number.
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12.
What is the MAXIMUM amount of Cookies that should be placed in a baking tray?
A.
16
B.
14
C.
12
D.
10
Correct Answer
C. 12
Explanation The maximum amount of cookies that should be placed in a baking tray is 12 because it is the highest number given as an option.
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13.
What are the secondary shelf life and cooling time for pies?
A.
4 hrs holding time / 6 minutes cooling time
B.
4 hrs holding time / 10 minutes cooling time
C.
8 hrs holding time / 6 minutes cooling time
D.
6 hrs holding time / 6 minutes cooling time
Correct Answer
B. 4 hrs holding time / 10 minutes cooling time
Explanation The correct answer is 4 hrs holding time / 10 minutes cooling time. This means that the pies can be stored for up to 4 hours after they have been baked before they need to be consumed or discarded. Additionally, they need to be cooled for 10 minutes before they can be stored or served. This information is important for ensuring the quality and safety of the pies.
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14.
What is the secondary shelf life for M&M and Oreo?
A.
7 days
B.
14 days
C.
48 hours
D.
24 hours
Correct Answer
A. 7 days
Explanation The secondary shelf life for M&M and Oreo is 7 days. This means that after the initial shelf life has expired, these products can still be consumed safely for up to 7 days. It is important to note that this secondary shelf life may vary depending on storage conditions and the specific product.
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15.
What is the secondary shelf life for shake Syrup?
A.
2 days
B.
7 days
C.
14 days
D.
16 days
Correct Answer
C. 14 days
Explanation The secondary shelf life for shake syrup is 14 days. This means that the syrup can be stored and consumed for up to 14 days after opening without any significant deterioration in quality or safety. It is important to note that this shelf life may vary depending on storage conditions and the specific brand or type of syrup. It is always recommended to check the product label or consult the manufacturer's instructions for the most accurate information regarding shelf life.
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16.
What score on a Station Observation Checklist (SOC) indicates that a crew person has successfully completed training?
A.
100% percent
B.
90% percent
C.
95% percent
D.
85% percent
Correct Answer
A. 100% percent
Explanation A score of 100% on a Station Observation Checklist (SOC) indicates that a crew person has successfully completed training. This means that they have demonstrated full proficiency in all the required tasks and skills outlined in the checklist. A score of 100% indicates that the crew person has met all the necessary standards and expectations, leaving no room for improvement or further training.
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17.
What is the first step in the customer recovery process?
A.
Thank the customer for the feedback
B.
Obtain a witness to verify the situation
C.
Immediately offer the customer a BOG card
D.
Introduce your self
Correct Answer
D. Introduce your self
Explanation The first step in the customer recovery process is to introduce yourself. This helps in establishing a personal connection with the customer and creates a sense of trust. By introducing yourself, you show that you are taking responsibility for the situation and are willing to assist the customer in resolving their issue. It also allows the customer to feel heard and acknowledged, which is crucial in the recovery process.
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18.
What is the secondary shelf life for already made salads?
A.
12 hours
B.
8 hours
C.
6 hours
D.
4 hours
Correct Answer
B. 8 hours
Explanation The correct answer is 8 hours. This means that after a salad has been made, it can be safely consumed for up to 8 hours before it should be discarded. This is because salads, especially those with perishable ingredients like lettuce and dressing, can become contaminated with bacteria over time. After 8 hours, the risk of foodborne illness increases, so it is important to consume the salad within this time frame to ensure food safety.
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19.
What is the total customer experience time?
A.
90 seconds
B.
3 minutes and 30 seconds
C.
2 minutes and 25 seconds
D.
1minutes and 25 seconds
Correct Answer
B. 3 minutes and 30 seconds
Explanation The total customer experience time is 3 minutes and 30 seconds. This means that from the moment the customer starts their interaction with the business until the end of their experience, it takes a total of 3 minutes and 30 seconds. This includes any waiting time, service time, or any other factors that contribute to the overall customer experience.
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20.
What is the secondary shelf life for Espresso Beans?
A.
24 hours
B.
2 days
C.
48 hours
D.
3 days
Correct Answer
A. 24 hours
Explanation Espresso beans have a secondary shelf life of 24 hours. This means that after being roasted, the beans can maintain their freshness and quality for up to 24 hours. After this time, the beans may start to lose their flavor and aroma, making them less desirable for making espresso. It is important to use the beans within this timeframe to ensure the best taste and quality in the brewed espresso.
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21.
What is the MINIMUM amount of time that dehydrated onions should be soaked in chilled water?
A.
1 hours
B.
4 hours
C.
6 hours
D.
12 hours
Correct Answer
A. 1 hours
Explanation The minimum amount of time that dehydrated onions should be soaked in chilled water is 1 hour. This is the shortest duration mentioned among the options provided. Soaking the onions for at least 1 hour allows them to rehydrate and become plump and flavorful.
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22.
How long do the 14-day cleaning procedures for the Shake machine take to perform?
A.
2-3 hrs
B.
3 ½ - 4 hrs
C.
3 hrs
D.
1 hrs
Correct Answer
B. 3 ½ - 4 hrs
Explanation The 14-day cleaning procedures for the Shake machine take 3 ½ - 4 hours to perform. This suggests that the cleaning process is quite extensive and time-consuming, requiring several hours to complete. It is important to allocate sufficient time for this task to ensure that the Shake machine is thoroughly cleaned and maintained properly.
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23.
What is the target temperature and time for the Shake machine heat cycle?
A.
160 degrees for 20 mins
B.
151 degrees for 30 mins
C.
162 degrees for 25 mins
D.
170 degress for 30 mins
Correct Answer
B. 151 degrees for 30 mins
Explanation The target temperature and time for the Shake machine heat cycle is 151 degrees for 30 minutes.
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24.
What is the correct amount of chocolate caramel syrup for the pump it step when making Hot Caramel Mocha
A.
S= 3 M= 4 L= 5
B.
S=4 M=6 L=7
C.
S=3 M=5 L=6
D.
S= 4 M= 5 L= 6
Correct Answer
D. S= 4 M= 5 L= 6
Explanation The correct amount of chocolate caramel syrup for the pump it step when making Hot Caramel Mocha is 4 pumps for a small size, 5 pumps for a medium size, and 6 pumps for a large size.
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25.
What the minimum temperature for hot water for Oatmeal?
A.
200 degrees
B.
180 degrees
C.
190 degrees
D.
225 degrees
Correct Answer
B. 180 degrees
Explanation The minimum temperature for hot water for oatmeal is 180 degrees. This temperature is ideal for cooking oatmeal as it allows the oats to soften and absorb the water without becoming too mushy or overcooked. Higher temperatures may result in a faster cooking time but can also lead to a less desirable texture. It is important to ensure that the water is hot enough to cook the oatmeal thoroughly but not so hot that it burns or scalds.
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26.
What are the correct steps for making Oatmeal?
A.
Pick it, Pour It, Fill it, Cream it, Stir it, Add fruit, Add apples, Cap it.
B.
Pick it, Pour It, Fill it, add fruit , Stir it, add apples , Cap it
C.
Pick it, Pour It, cream it, fill it, add apples, Cap it.
D.
Pick it, Pour It, Cream it, Fill it
Correct Answer
D. Pick it, Pour It, Cream it, Fill it
27.
What is the secondary shelf life of pre-stage Oatmeal?
A.
24 hrs after open in cup with lid
B.
12 hrs after open in cup with lid
C.
Oatmeal cannot be pre-staged
D.
48 hrs after open in cup with lid
Correct Answer
A. 24 hrs after open in cup with lid
Explanation The correct answer is 24 hrs after open in cup with lid. This means that once the pre-stage oatmeal is opened and placed in a cup with a lid, it can be stored for up to 24 hours before it should be consumed. After this time, it is no longer considered safe to eat.
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28.
What is the amount of water added to Oatmeal?
A.
4 ounces
B.
2 ounces
C.
5 ounces
D.
6 ounces
Correct Answer
C. 5 ounces
Explanation The amount of water added to Oatmeal is 5 ounces.
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29.
What is the secondary shelf life of diced apples?
A.
14 days
B.
7 days
C.
10 days
D.
21 days
Correct Answer
A. 14 days
Explanation The correct answer is 14 days. This means that diced apples can be stored for up to 14 days before they spoil or become unfit for consumption. The secondary shelf life refers to the amount of time a food product can be stored after it has been opened or prepared. In the case of diced apples, they can last for 14 days after being diced, as long as they are stored properly in airtight containers and kept refrigerated.
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