MDP P & P - Level 3
Questions and Answers
- 1.
FFE stands for Furnishings, Fixtures and Equipment and M&R stands for Mainenancet & Repair.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because FFE stands for Furnishings, Fixtures, and Equipment, which refers to the movable items in a building or space that are not part of the structure itself. M&R stands for Maintenance and Repair, which involves the upkeep and fixing of equipment, systems, and structures. Both terms are commonly used in the construction and property management industries.Rate this question:
-
- 2.
The ADA Policy stands for Americans with Disabilities Act and means that a covered entity can discriminate against a qualified individual with a disability.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is false. The ADA Policy actually prohibits discrimination against qualified individuals with disabilities. It ensures that they have equal opportunities in employment, public accommodations, transportation, and other areas of life. The policy aims to protect the rights and promote the inclusion of individuals with disabilities in society.Rate this question:
-
- 3.
As outlined in Granite City’s Armored Car Policy, when is the scheduled timeframe that they will arrive?
- A.
Between 9 am- 11 am
- B.
Whenever they can get there
- C.
During less busy times of the day
- D.
After lunch
Correct Answer
C. During less busy times of the dayExplanation
The scheduled timeframe for the arrival of Granite City's armored car is during less busy times of the day. This means that they will arrive when there is less activity and congestion, ensuring a smoother and more efficient process.Rate this question:
-
- 4.
What positions are required to take part in a Background Check as outlined in the policy?
- A.
AMP Candidates
- B.
All Salaried positions
- C.
All Staff Members
- D.
AMP candidates and Managers
Correct Answer
D. AMP candidates and ManagersExplanation
In order to participate in a Background Check as stated in the policy, AMP candidates and Managers are required to hold the positions.Rate this question:
-
- 5.
As defined in the Background Check Policy, individuals that have had a first offense DUI in a 0-3 year timeframe will not pass the background check.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
According to the Background Check Policy, individuals who have had a first offense DUI in a 0-3 year timeframe will not pass the background check. Therefore, the statement that the correct answer is False is incorrect. The correct answer should be True.Rate this question:
-
- 6.
As defined in the Background Check Policy, individuals that have had a misdemeanor drug possession charge in a 0-3 year timeframe will pass the background check.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
According to the Background Check Policy, individuals with a misdemeanor drug possession charge within the past 0-3 years will pass the background check. This means that if someone has been charged with drug possession but it has been within the specified timeframe, they will still be considered eligible and pass the background check. Therefore, the statement "True" is correct.Rate this question:
-
- 7.
A Manager must be currently employed with the company in order to be considered eligible for the pay out of a bonus.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
In order to be eligible for the pay out of a bonus, a Manager must be currently employed with the company. This means that if a Manager has left the company or is no longer employed at the time the bonus is due, they would not be eligible to receive it. Therefore, the statement "A Manager must be currently employed with the company in order to be considered eligible for the pay out of a bonus" is true.Rate this question:
-
- 8.
A Capital Asset is a company-owned property or equipment with a useful life greater than one year which provides measurable future benefits to the business.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because a capital asset is indeed a company-owned property or equipment that has a useful life of more than one year and provides measurable future benefits to the business. Capital assets are typically long-term investments that contribute to the company's operations and generate revenue over an extended period of time. Therefore, the statement accurately describes the characteristics of a capital asset.Rate this question:
-
- 9.
Determine what needs to be done, determine how much it will cost, check your budget, and obtain authorization must be done as part of the Capital Asset Purchasing Procedure.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because in order to carry out the Capital Asset Purchasing Procedure, certain steps need to be followed. These steps include determining what needs to be done, determining the cost of the purchase, checking the budget to ensure funds are available, and obtaining authorization to proceed with the purchase. These steps are necessary to ensure that the purchasing process is carried out efficiently and within the organization's financial capabilities.Rate this question:
-
- 10.
The COO must sign-off on all capital expenditures.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that the Chief Operating Officer (COO) is responsible for overseeing the day-to-day operations of a company. As part of their role, they have the authority to approve or reject capital expenditures, which are investments in long-term assets such as equipment, buildings, or technology. By requiring the COO's sign-off on all capital expenditures, it ensures that these investments align with the company's strategic goals and financial resources.Rate this question:
-
- 11.
Granite City’s Cash Handling Policy states that Managers must use disciplinary actions for any overages/shortages above or below what dollar amount?
- A.
$5.00
- B.
$7.00
- C.
$10.00
Correct Answer
A. $5.00Explanation
Granite City's Cash Handling Policy states that Managers must use disciplinary actions for any overages/shortages above or below $5.00.Rate this question:
-
- 12.
If a bartender is short in his/her till due to a walk out, what should you do?
- A.
Ask the Staff Member to pay for it
- B.
Document as poor cash handling
- C.
Both A and B
Correct Answer
B. Document as poor cash handlingExplanation
If a bartender is short in their till due to a walk out, the correct action to take is to document it as poor cash handling. This means that the incident will be recorded and the bartender will be held accountable for the shortage. Asking the staff member to pay for it may not be fair or practical, as it may not have been their fault that the walk out occurred. Therefore, documenting it as poor cash handling is the most appropriate course of action.Rate this question:
-
- 13.
It is acceptable for Staff Members to have cell phones on them as long as they are not in use during their shift.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Having cell phones on staff members during their shift is not acceptable, even if they are not in use. This is because cell phones can be a distraction and can interfere with the staff members' focus and productivity. It is important for staff members to be fully present and attentive to their duties during their shift, and having cell phones on them can hinder their ability to do so. Therefore, the correct answer is False.Rate this question:
-
- 14.
How early is it acceptable for a Management Team to decide to close the restaurant early if there is no business?
- A.
1 hour
- B.
2 hours
- C.
Never without approval
Correct Answer
C. Never without approvalExplanation
The correct answer is "Never without approval" because closing the restaurant early without approval from higher management could have negative consequences. It is important for the management team to follow proper protocols and communicate with higher authorities before making any decisions that could impact the business. By seeking approval, they ensure that all stakeholders are informed and involved in the decision-making process. This approach promotes transparency and accountability within the organization.Rate this question:
-
- 15.
A COMP is for an item that is made and leaves its area of production and a VOID is for when an item has not been made and does not leave its area of production.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
This statement explains the difference between a COMP and a VOID. A COMP is used when an item is made and leaves its area of production, indicating that the item has been successfully produced. On the other hand, a VOID is used when an item has not been made and does not leave its area of production, indicating that the item has not been produced. Therefore, the statement is true as it accurately describes the purpose of a COMP and a VOID.Rate this question:
-
- 16.
Overring, 86 items, misring, spillage, waste, and service are part of the void category.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because the items mentioned, such as overring, misring, spillage, waste, and service, are all examples of situations or actions that can result in voids. These actions or situations typically involve errors or mistakes in the ordering process, such as overcharging or undercharging, incorrectly ringing up items, spills or breakages, wastage of products, or issues with the service provided. Therefore, they can be categorized as voids.Rate this question:
-
- 17.
An example of when a Good Guest comp button would be used is if you do something nice for a regular Guest.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A Good Guest comp button would be used when a regular guest is being treated nicely or given something extra as a gesture of appreciation or goodwill. This comp button allows the staff to provide complimentary services or benefits to the guest, enhancing their experience and potentially encouraging their continued patronage.Rate this question:
-
- 18.
The Food Problem comp button would be used when a Guest has an issue with their food, and the issue originated from the kitchen.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The Food Problem comp button is used when a guest has a problem with their food that originated from the kitchen. This suggests that if a guest has an issue with their food, such as it being undercooked or not prepared as requested, the Food Problem comp button can be used to address the issue and potentially compensate the guest for the inconvenience. Therefore, the statement "The Food Problem comp button would be used when a Guest has an issue with their food, and the issue originated from the kitchen" is true.Rate this question:
-
- 19.
The Service Problem comp button would be used if there was an issue that originated in the FOH. Examples are a food suggestion that the Guest did not care for, a under quoted table that we are buying an appetizer or dessert for, or if Guest had poor service.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The Service Problem comp button is used when there is an issue that originated in the front of the house (FOH). This could include situations such as a guest not liking a food suggestion, a table being under-quoted and the restaurant compensating with an appetizer or dessert, or if the guest received poor service.Rate this question:
-
- 20.
The Gift Card comp button would be used if we are giving a Guest a gift card or Be Our Guest card that we are not receiving compensation for and the Mug Club comp button would be used to give the 10% discount given to the Member.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that the Gift Card comp button is used when giving a gift card or Be Our Guest card to a guest without receiving any compensation. On the other hand, the Mug Club comp button is used to give a 10% discount to members. Therefore, the statement is true.Rate this question:
-
- 21.
What is the allowable percentage limit of all comps based on net sales?
- A.
2.0%-2.5%
- B.
3.0%-3.5%
- C.
3.5%-3.75%
Correct Answer
B. 3.0%-3.5%Explanation
The correct answer is 3.0%-3.5%. This means that the allowable percentage limit of all comps based on net sales is between 3.0% and 3.5%. This indicates that the company has set a range within which the comps can be calculated based on the net sales.Rate this question:
-
- 22.
What is the allowable percentage limit of all voids based on net sales?
- A.
.5%
- B.
.75%
- C.
1.0%
Correct Answer
B. .75%Explanation
The correct answer is .75%. This means that the allowable percentage limit of all voids based on net sales is 0.75%. This indicates that a company can have voids amounting to 0.75% of their total net sales before it is considered excessive or problematic.Rate this question:
-
- 23.
The I-9 form must be completed for each new Staff Member within what time frame of hire date?
- A.
1 day
- B.
3 days
- C.
1 week
Correct Answer
B. 3 daysExplanation
The I-9 form must be completed within 3 days of the hire date for each new Staff Member. This form is used to verify the identity and employment authorization of individuals hired for employment in the United States. Completing the form within this time frame ensures that the necessary documentation is obtained promptly and in compliance with legal requirements.Rate this question:
-
- 24.
How long must an I-9 form be retained after a person is no longer employed?
- A.
1 year
- B.
3 years
- C.
7 years
Correct Answer
B. 3 yearsExplanation
The I-9 form must be retained for 3 years after a person is no longer employed. This is because the I-9 form is used to verify an employee's identity and eligibility to work in the United States. The form contains important information about the employee's immigration status and employment authorization, which may be needed for auditing purposes or in case of any legal issues. Retaining the form for 3 years ensures that the employer has the necessary documentation in case it is required in the future.Rate this question:
-
- 25.
Contracts can be signed by Partners if they meet what qualifications?
- A.
If under $5,000 and less than a 6 month time frame
- B.
If under $2,000 and less than a 6 month time frame
- C.
If under $1,000 and less than a 6 month time frame
Correct Answer
C. If under $1,000 and less than a 6 month time frameExplanation
Partners can sign contracts if the contract amount is under $1,000 and the time frame is less than 6 months.Rate this question:
-
- 26.
Utilizing a Granite City “Be Our Guest” card is perfect to use for which of the following?
- A.
Providing a donation
- B.
As a trade out
- C.
As an incentive for performing Staff Members
Correct Answer
A. Providing a donationExplanation
A Granite City "Be Our Guest" card can be utilized for providing a donation. This means that instead of giving money directly, the card can be used as a form of donation to support a cause or organization. It allows the recipient to enjoy a meal or experience at Granite City, while also contributing to a charitable cause or fundraising effort.Rate this question:
-
- 27.
Consumption of alcoholic beverages or drug use by any Manager member immediately before a scheduled shift will result in what?
- A.
Written Warning
- B.
Termination
- C.
Suspension without pay
Correct Answer
B. TerminationExplanation
If a Manager member consumes alcoholic beverages or uses drugs immediately before a scheduled shift, the consequence will be termination. This means that their employment will be terminated, and they will no longer be a part of the organization. This is likely because such behavior can impair their ability to perform their job effectively and can pose a risk to themselves, their colleagues, and the overall workplace environment.Rate this question:
-
- 28.
Each unit is equipped with a Crash Kit in case the POS system is interrupted and credit cards cannot be processed.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Each unit being equipped with a Crash Kit indicates that there is a provision for handling interruptions in the POS system. This suggests that the statement is true.Rate this question:
-
- 29.
What is the acronym P.A.S.S mean and used for?
- A.
P- Park, A- Align, S- Steer, S- Smile; used to explain how to drive a car.
- B.
P- Push, A- Adjust, S- Squeeze, S- Squirt; used to explain how to use a water hose.
- C.
P- Pull, A- Aim, S- Squeeze, S- Sweep; used to explain how to use a fire extinguisher.
Correct Answer
C. P- Pull, A- Aim, S- Squeeze, S- Sweep; used to explain how to use a fire extinguisher.Explanation
The correct answer is P- Pull, A- Aim, S- Squeeze, S- Sweep; used to explain how to use a fire extinguisher. This acronym is commonly used in fire safety training to teach people the proper steps to take when using a fire extinguisher. Pull refers to pulling the pin to unlock the extinguisher, Aim means aiming the nozzle at the base of the fire, Squeeze is for squeezing the handle to release the extinguishing agent, and Sweep is for sweeping the nozzle from side to side to extinguish the fire.Rate this question:
-
- 30.
Granite City does NOT conduct Staff and/or Management Exit Interviews.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is "Granite City does NOT conduct Staff and/or Management Exit Interviews." The correct answer is False. This means that Granite City does conduct Staff and/or Management Exit Interviews.Rate this question:
-
- 31.
What day must each store complete its food and liquor inventory counts?
- A.
Monday
- B.
Wednesday
- C.
Friday
Correct Answer
B. WednesdayExplanation
Each store must complete its food and liquor inventory counts on Wednesday.Rate this question:
-
- 32.
It is Granite City’s policy that we pay all Staff Members for all time worked, including training.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement suggests that Granite City has a policy of paying all staff members for the time they have worked, including training. This indicates that the company values and recognizes the effort and time put in by their employees, ensuring fair compensation for their work. Therefore, the correct answer is true.Rate this question:
-
- 33.
All food and alcohol licenses must be displayed in a visible location.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Displaying food and alcohol licenses in a visible location is a common requirement in many jurisdictions. This helps to ensure transparency and compliance with regulations. It allows customers to easily verify that the establishment has the necessary licenses to serve food and alcohol, which is important for their safety and confidence. Additionally, displaying licenses in a visible location allows health and safety inspectors to easily identify and verify the validity of the licenses during inspections. Therefore, it is important for all food and alcohol licenses to be displayed in a visible location.Rate this question:
-
- 34.
Who should have access to the safe?
- A.
AMP’s
- B.
All Managers
- C.
FOH Managers only
Correct Answer
C. FOH Managers onlyExplanation
FOH stands for Front of House, which refers to the area of a business that is accessible to customers. In this context, FOH Managers are responsible for the operations and management of the customer-facing areas. It makes sense for only FOH Managers to have access to the safe because they are directly involved in handling cash transactions and ensuring the security of customer valuables. Allowing only FOH Managers to access the safe helps maintain accountability and reduces the risk of theft or mishandling of funds.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 05, 2011Quiz Created by
Granite City
Back to top