Internal PKT November 2017
The 'Internal PKT November 2017' quiz evaluates knowledge on telecommunications service policies at Orange, including service fees, call costs, and subscription methods. It is designed to ensure employees understand company policies and regulatory compliance.
- 1.
A customer who loans credit from Orange will have to repay a 10% service fee upon recharge.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because it states that a customer who loans credit from Orange will have to repay a 10% service fee upon recharge, which is incorrect. The correct statement would be that a customer who loans credit from Orange will have to repay the loan amount along with any applicable interest or fees, but there is no specific mention of a 10% service fee upon recharge. Therefore, the answer is false.Rate this question:
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- 2.
The cost per minute for off net (Orange to other networks) is Le.678
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is false. The cost per minute for off-net calls from Orange to other networks is not Le.678.Rate this question:
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- 3.
A customer can also send "Please call me" SMS to an international number
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
This statement is true because customers can indeed send "Please call me" SMS to an international number. This feature allows customers to request a call back from someone in another country without having to make an international call themselves. It can be a convenient and cost-effective way for customers to communicate with international contacts.Rate this question:
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- 4.
Which of the following is not a Vas?
- A.
SMS Pack
- B.
None of the above
- C.
Orange Money
- D.
Friendz Chat
- E.
SMS Chat
Correct Answer
C. Orange MoneyExplanation
Orange Money is not a Vas because it is a mobile payment service offered by Orange, which allows users to perform financial transactions using their mobile phones. Vas (Value-Added Service) refers to additional services provided by telecommunications companies beyond the basic voice and data services. SMS Pack, Friendz Chat, and SMS Chat are all examples of Vas as they provide additional services such as SMS bundles and chat services.Rate this question:
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- 5.
In doing Pay 4 me call, the recipient is charged Le.685 per minute
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because it states that in a Pay 4 me call, the recipient is charged Le.685 per minute. This implies that when someone makes a Pay 4 me call, the person receiving the call will be billed Le.685 for every minute of the call.Rate this question:
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- 6.
All but one of the following is not True about the Bomba SMS Chat.
- A.
User sends keywords SUB (space) CHAT to 533 to subscribe
- B.
Subscribers can find the active user of the platform by sending SMS to short code
- C.
Toll free login/logout is available.
- D.
The System supports subscription via SMS
- E.
Customers can block and unblock people from being able to chat to him/her.
Correct Answer
A. User sends keywords SUB (space) CHAT to 533 to subscribeExplanation
The correct answer is "User sends keywords SUB (space) CHAT to 533 to subscribe." This statement is not true about the Bomba SMS Chat because it does not mention anything about finding active users, toll-free login/logout, subscription via SMS, or blocking/unblocking people.Rate this question:
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- 7.
Orange Kola gives prepaid customers the opportunity to make 24 hours unlimited calls when they subscribe for Le.7,500.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. The statement is incorrect because it states that Orange Kola gives prepaid customers the opportunity to make 24 hours unlimited calls when they subscribe for Le.7,500. However, the statement does not mention any specific offer or plan from Orange Kola that provides this opportunity. Therefore, the statement is false as it lacks necessary information to support its claim.Rate this question:
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- 8.
A customer who loans data (MB) from Orange will have to repay a 10% service fee plus loan amount upon recharge.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false. A customer who loans data from Orange does not have to repay a 10% service fee plus loan amount upon recharge. This means that there is no additional charge or fee for borrowing data from Orange.Rate this question:
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- 9.
For every successful me2u transaction, the receiver is charged at Le.225.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because it states that the receiver is charged at Le.225 for every successful me2u transaction. However, in reality, it is the sender who is charged for the transaction, not the receiver.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Nov 16, 2017Quiz Created by
GreatChief
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