Clean Desk Policy Exam
- 1.
What are the 5S of the Clean Desk Policy? (Select All that Applies)
- A.
Sort
- B.
Set in Order
- C.
Shine
- D.
Standardize
- E.
Sustain the Discipline
- F.
Surprise
- G.
Send to Discipline
- H.
Sacrifice
Correct Answer(s)
A. Sort
B. Set in Order
C. Shine
D. Standardize
E. Sustain the DisciplineExplanation
The 5S of the Clean Desk Policy are Sort, Set in Order, Shine, Standardize, and Sustain the Discipline. These principles are used to maintain an organized and efficient workspace. Sorting involves removing unnecessary items and organizing the necessary ones. Setting in order means arranging items in a logical and accessible manner. Shining refers to keeping the workspace clean and free of dust and clutter. Standardizing involves creating a consistent system for organizing and maintaining the workspace. Finally, sustaining the discipline means consistently following the 5S principles to ensure a clean and organized desk.Rate this question:
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- 2.
A subscriber you have handled is a followup transaction and your colleague CRA Pedro is the one monitoring the main transaction. However, CRA Pedro is on rest day. To practice Clean Desk Policy, you should:
- A.
Email Pedro the details of the transaction
- B.
Post the subscriber's name, MIN, and transaction on the bulletin board.
- C.
Write an endorsement on a PostIt and stick it onto Pedro's workstation.
- D.
Text Pedro the details of the transaction
Correct Answer
A. Email Pedro the details of the transactionExplanation
To practice Clean Desk Policy, you should email Pedro the details of the transaction. This ensures that the information is securely transmitted and only accessible by the intended recipient. It also helps maintain a clean and organized workspace by avoiding the need to physically post or write down the details. Additionally, emailing allows Pedro to easily refer back to the information whenever necessary.Rate this question:
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- 3.
How long should we keep transaction records before endorsing it to the warehouse for safekeeping?
- A.
1 week
- B.
30 days
- C.
15 days
- D.
150 days
Correct Answer
A. 1 weekExplanation
The correct answer is 1 week. This suggests that transaction records should be kept for a short period of time before being endorsed to the warehouse for safekeeping. Keeping records for only a week ensures that recent transactions are readily available for reference and analysis, while minimizing the storage space and resources required for long-term record-keeping.Rate this question:
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- 4.
Which of these are violations of Clean Desk Policy?
- A.
Placing jackets on the backrest of chairs instead of the desktop.
- B.
Placing documents in personal lockers
- C.
Locking workstations when leaving the counter
- D.
Placing personal items on the bottom drawer
Correct Answer(s)
A. Placing jackets on the backrest of chairs instead of the desktop.
B. Placing documents in personal lockersExplanation
Placing jackets on the backrest of chairs instead of the desktop and placing documents in personal lockers are violations of the Clean Desk Policy. The Clean Desk Policy requires employees to keep their workspaces clean and free of clutter. Placing jackets on chairs and documents in lockers instead of properly storing them on the desktop contributes to a messy and disorganized workspace, which goes against the principles of the Clean Desk Policy.Rate this question:
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- 5.
Where should a CRA place his/her ready-to-fill documents such as MAAR?
- A.
In the 2nd drawer of his workstation cabinet
- B.
On the tabletop for easy access
- C.
On the tabletop but enclosed in a folder as a cover for security
Correct Answer
A. In the 2nd drawer of his workstation cabinetExplanation
The correct answer is to place the ready-to-fill documents such as MAAR in the 2nd drawer of the CRA's workstation cabinet. This ensures that the documents are stored securely and can be easily accessed when needed. Placing them in the drawer also helps to keep the workspace organized and free from clutter on the tabletop.Rate this question:
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Current Version
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Mar 17, 2023Quiz Edited by
ProProfs Editorial Team -
Dec 12, 2017Quiz Created by
Cleandesk