1.
Which is not a stage of problem solving?
Correct Answer
B. Exploration of the client’s feelings
Explanation
The stages of problem solving typically involve description of the problem and data collection, problem assessment, and intervention. However, exploration of the client's feelings is not a stage of problem solving. While understanding the client's emotions and perspectives is important in the overall process, it is not considered a distinct stage in problem solving.
2.
Is an overarching model which guides theory, research, and professional practice in a field.
Correct Answer
A. The strengths perspective
Explanation
The strengths perspective is an overarching model that guides theory, research, and professional practice in a field. This approach focuses on identifying and utilizing the strengths and resources of individuals, families, and communities, rather than solely focusing on their problems or deficits. It emphasizes the importance of empowering individuals and promoting their resilience and well-being. By adopting the strengths perspective, professionals can shift their focus from pathology to potential, leading to more effective and positive outcomes in their work.
3.
The strengths perspective of practice:
Correct Answer
C. Focuses on discovering how clients have managed to survive in their circumstances.
Explanation
The strengths perspective of practice focuses on discovering how clients have managed to survive in their circumstances. This approach emphasizes the client's abilities, resources, and resilience rather than solely focusing on their problems or deficits. It seeks to identify and build upon the client's strengths, skills, and positive qualities to promote empowerment and growth. By exploring how clients have successfully coped with challenges in the past, practitioners can help them harness these strengths to overcome current difficulties and achieve their goals. This approach shifts the focus from a deficit-based perspective to a more positive and empowering one.
4.
Which is not an assumption of the strengths perspective?
Correct Answer
C. Client motivation is fostered through a process of consistent and thorough examination of client problems throughout the helping relationship.
Explanation
The strengths perspective does not assume that client motivation is fostered through a process of consistent and thorough examination of client problems throughout the helping relationship. Instead, it focuses on discovering client strengths through a cooperative exploration between the client and practitioner, allowing clients to have the final say in what they need in their lives, and avoiding the tendency to blame clients for their difficulties.
5.
The “miracle question” is used mainly to:
Correct Answer
A. Develop well formed goals
Explanation
The "miracle question" is a technique used in therapy to help clients develop well formed goals. By asking the client to imagine a future where their problems are miraculously solved, it encourages them to think about what they want their life to look like and what steps they can take to achieve that. This helps the client to focus on positive outcomes and develop clear and achievable goals for themselves.
6.
When a client can identify a day in the past when the problem was not as severe, this day is called in solution-focused terms.
Correct Answer
A. An exception
Explanation
In solution-focused terms, when a client can identify a day in the past when the problem was not as severe, this is referred to as an exception. It signifies a time when the issue was not as prominent or troublesome, and serves as evidence that change is possible. By focusing on these exceptions, the client can gain insight into what factors or strategies were present during that time, and use them to work towards a solution in the present.
7.
Which is not a stage in solution building?
Correct Answer
A. Assessment of client problems
Explanation
The assessment of client problems is not a stage in solution building. Solution building typically involves identifying and describing client problems, developing well-formed goals, and exploring for exceptions. The assessment of client problems may be a separate process that occurs before or alongside solution building, but it is not considered one of the stages in the actual building of a solution.
8.
Solution-building relies on clients’ frames of reference for definitions of each of the following except which one?
Correct Answer
D. The stages of solution building
Explanation
The question asks which of the options is not relied upon in solution-building. The other options, such as what clients would like different in their lives, what will be different in clients' lives when their problems are solved, and clients' inner and outer resources, are all important factors that are considered in solution-building. However, the stages of solution-building themselves are not something that clients' frames of reference rely on.
9.
“Suppose that things were to get better between you and your parents, what would be different?” This is an example of:
Correct Answer
B. An open question
Explanation
This question is an example of an open question because it allows the respondent to provide a detailed and subjective answer. It prompts the individual to imagine a scenario where their relationship with their parents improves and asks them to describe the specific differences they would expect to see. The question does not limit the response options and encourages the respondent to express their thoughts and feelings openly.
10.
In , the practitioner states back to the client his or her thoughts, actions, and feelings.
Correct Answer
A. Summarizing
Explanation
Summarizing involves restating the client's thoughts, actions, and feelings in a concise manner. This helps the practitioner to ensure that they have understood the client correctly and allows the client to reflect on their own experiences. It also helps to organize and clarify the information shared during the session, making it easier to identify patterns or themes. By summarizing, the practitioner can demonstrate active listening and show the client that their thoughts and feelings are being acknowledged and understood.
11.
According to Carl Rogers, which skill blocks the practitioner’s tendency to evaluate when trying to listen to a client?
Correct Answer
A. Summarizing
Explanation
Summarizing is the skill that blocks the practitioner's tendency to evaluate when trying to listen to a client, according to Carl Rogers. By summarizing, the practitioner focuses on reflecting back the main points and content of what the client has said, without adding their own judgments or evaluations. This allows for a more empathetic and non-judgmental listening approach, creating a safe space for the client to express themselves fully.
12.
Refers to the process of putting new understandings in place between two persons in a face-to-face dialogue.
Correct Answer
B. Grounding
Explanation
Grounding refers to the process of putting new understandings in place between two persons in a face-to-face dialogue. It involves establishing a shared understanding and common ground by clarifying and confirming information, beliefs, and perspectives. Through grounding, individuals can align their thoughts and ideas, ensuring effective communication and mutual understanding. It is a crucial aspect of interpersonal communication that fosters meaningful and productive conversations.
13.
When interviewers notice and make favorable mention of personal qualities which clients demonstrate and which could be useful to them in building solutions to problems, this action on the part of interviewers is called .
Correct Answer
B. Complimenting
Explanation
When interviewers notice and make favorable mention of personal qualities which clients demonstrate and which could be useful to them in building solutions to problems, this action on the part of interviewers is called "complimenting". It refers to the act of acknowledging and praising the positive attributes or skills displayed by the clients during the interview process. This can help to create a positive and supportive environment, boost the client's confidence, and encourage further discussion and exploration of their abilities and potential solutions.
14.
When an interviewer observes: “You seem to be a mother who cares very much for her children,” this is an example of:
Correct Answer
A. A direct compliment.
Explanation
The statement "You seem to be a mother who cares very much for her children" is a direct compliment because it directly acknowledges and praises the interviewee's caring nature towards her children. It is a specific and personal compliment that highlights a positive quality in the individual.
15.
In the beginning, when you first start to listen to a new client, it is important to listen first for :
Correct Answer
A. Who and what are important to the client
Explanation
When starting to listen to a new client, it is crucial to prioritize understanding who and what are important to them. This means actively listening to their values, interests, and priorities. By doing so, you can gain insight into their needs and preferences, which will help you tailor your approach and provide more effective solutions. Focusing on the client's goals, random exceptions, or engaging in solution talk prematurely may lead to misunderstandings and ineffective communication.
16.
Research comparing solution-focused therapy to cognitive behavioral therapy regarding positive and negative talk found that:
Correct Answer
C. Regardless of type of therapist, when the therapist used positive talk, the client was more likely to say something positive.
Explanation
This answer is supported by the information given in the question. It states that regardless of the type of therapist, when positive talk was used by the therapist, the client was more likely to respond with something positive. This suggests that the use of positive talk by therapists has a positive impact on the clients' responses, regardless of the therapy approach being used.
17.
Which is not one of the three main steps of grounding?
Correct Answer
C. The addressee repairs any misunderstanding.
Explanation
The addressee repairing any misunderstanding is not one of the three main steps of grounding. The three main steps of grounding are: 1) A speaker presents new information, 2) An addressee indicates or displays understanding of the new information, and 3) The speaker acknowledges whether the addressee understood correctly or not. The step of repairing any misunderstanding is not mentioned as one of the main steps.
18.
According to communication researchers, which is the strongest and most explicit way of demonstrating understanding of what another person has communicated in a face-to-face dialogue?
Correct Answer
C. A parapHrase or verbatim repetition of what the first person said.
Explanation
Paraphrasing or verbatim repetition of what the first person said is considered the strongest and most explicit way of demonstrating understanding in a face-to-face dialogue. This is because it shows that the listener has actively listened and comprehended the message, and can accurately restate it in their own words or repeat it verbatim. This level of engagement and reflection indicates a high level of understanding and can help to ensure effective communication between individuals.