1.
Emotional Intelligence is the ability to identify your own emotions and those of others.
Correct Answer
A. True
Explanation
Emotional intelligence refers to the capacity to recognize and understand one's own emotions as well as the emotions of others. It involves being aware of and managing one's own emotions effectively, as well as being empathetic and perceptive towards the emotions of others. Therefore, the statement "Emotional Intelligence is the ability to identify your own emotions and those of others" is accurate and true.
2.
This face is expressing.....
Correct Answer
B. Fear
Explanation
We express fear when we feel physically or psychologically threatened. The facial expression of fear is often confused with surprise. But when we’re surprised, our eyes open wider than when we’re afraid, and our mouth isn’t pulled sideways, like it is here; instead, our jaw drops and the mouth hangs open. Plus, our eyebrows are relatively flat when we’re afraid; they arch more when we’re surprised.
3.
Emotional intelligence is................................
Correct Answer
B. The ability to understand, use, and manage our emotions
Explanation
Emotional intelligence refers to the capacity to comprehend, employ, and control our emotions effectively. It involves being aware of our own emotions, understanding their impact on ourselves and others, and utilizing this knowledge to navigate emotional situations with intelligence and empathy. Emotional intelligence encompasses more than simply avoiding anger; it encompasses a comprehensive understanding and skillful management of all emotions.
4.
A high EQ can predict success in a social and emotional situations, help us build strong relationships, make good decisions, and deal with difficult situations.
Correct Answer
A. True
Explanation
A high EQ, or emotional intelligence, refers to the ability to recognize, understand, and manage our own emotions and the emotions of others. This skill is crucial in social and emotional situations as it allows us to navigate and respond appropriately to different scenarios. Additionally, having a high EQ helps in building strong relationships as it enables effective communication and empathy. It also aids in making good decisions by considering emotions alongside logic. Lastly, a high EQ assists in dealing with difficult situations by regulating emotions and finding constructive solutions. Therefore, it can be concluded that a high EQ does indeed predict success in these areas, making the answer "True".
5.
Being able to imagine what emotions a person is likely to be feeling (even when you don't actually know) is called..................
Correct Answer
B. Empathy
Explanation
Empathy refers to the ability to understand and share the feelings of another person. It involves putting oneself in someone else's shoes and imagining what emotions they might be experiencing, even if we don't have direct knowledge of their situation. Sympathy, on the other hand, refers to feeling sorry or pity for someone else's situation without necessarily understanding their emotions. Pity is a feeling of sadness or compassion towards someone's suffering, but it doesn't necessarily involve imagining or understanding their emotions. Therefore, empathy is the most appropriate term to describe the ability to imagine what emotions a person is likely to be feeling.
6.
Emotional intelligence is something that develops as we get.......................
Correct Answer
A. Older
Explanation
Emotional intelligence is something that develops as we get older. As we age, we gain more life experiences and encounter various situations that require us to understand and manage our emotions effectively. With time, we learn from our mistakes, become more self-aware, and develop empathy towards others. These factors contribute to the growth of emotional intelligence, making us better equipped to handle relationships, conflicts, and navigate through life's challenges.
7.
This face is expressing.......
Correct Answer
C. Happiness
Explanation
This is a classic display of a genuine smile, called a Duchenne smile, which signals happiness. It’s defined by two muscle movements. The movement common to all smiles is the zygomatic major muscle pulling the lip corners up. But, critically, what reveals this as a genuine smile is what happens around the eyes: The muscles tighten, making those wrinkles, or crow’s feet, around the sides of the eyes and creating that pouching of the lower eyelid. When you see these signs, the person isn’t just smiling politely; he’s feeling genuine happiness.
8.
This face is expressing.........
Correct Answer
C. Anger
Explanation
You see these muscle movements—in the lips, around the eyes, and in the brow—when people are feeling aggressive, threatened, or frustrated. Researchers think we make this expression when we’re angry because it could protect the face in a physical conflict—for example, the furrowed eyebrows could protect the eyes.
9.
Every one has to deal with............or..............
Correct Answer
C. Negative emotions, experiences
Explanation
This question is asking about something that everyone has to deal with. The correct answer is "negative emotions, experiences" because throughout life, people will inevitably encounter negative emotions such as sadness, anger, or fear, as well as negative experiences like failures or disappointments. These negative aspects are a natural part of the human experience and learning to cope with them is essential for personal growth and resilience.
10.
This face is expressing.......
Correct Answer
A. Pride
Explanation
Pride involves signs of dominance. The corners of the lips rise slightly, signaling that the person is happy. But what distinguishes this from happiness is that the head tilts back, with a slight jaw-thrust. Those are classic signs of power and dominance—they suggest that we’re feeling strong. The expression of pride is also close to the expression of contempt. They both involve a backward head tilt, but contempt doesn’t involve a slight smile as pride does; instead, with contempt the lip movement is asymmetrical—only one side tightens.
11.
You are in a meeting when a colleague takes credit for work that you have done. What do you do?
Correct Answer
D. After the colleague speaks, publicly thank her for referencing your work and give the group more specific detail about what you were trying to accomplish
Explanation
In this situation, it is important to handle the situation professionally and maintain a positive relationship with your colleague. Confronting the colleague immediately and publicly may create tension and embarrassment for both parties. Instead, it is better to address the issue privately after the meeting and express your desire for proper credit in the future. However, publicly thanking the colleague for referencing your work and providing more specific details about your accomplishments not only acknowledges your contribution but also demonstrates your professionalism and ability to handle such situations gracefully.
12.
You are a college student who had hoped to get an A in a course that was important for your future career aspirations. You have just found out you got a Con the midterm. What do you do?
Correct Answer
A. Sketch out a specific plan for ways to improve your grade and resolve to follow through.
Explanation
The correct answer suggests that the best course of action is to create a detailed plan to improve the grade and commit to following through with it. This approach demonstrates a proactive and determined attitude towards overcoming the setback. It shows a willingness to take responsibility for one's performance and work towards achieving the desired outcome. By outlining specific steps to improve, the student can focus on areas of weakness and develop strategies to address them effectively. This approach is more productive and constructive compared to the other options provided.
13.
Empathy is being able to imagine how others feel.
Correct Answer
A. True
Explanation
Empathy is the ability to understand and share the feelings of others. It involves putting yourself in someone else's shoes and imagining their emotions and experiences. By being empathetic, we can develop a deeper understanding of others and show compassion and support. Therefore, the statement that empathy is being able to imagine how others feel is true.
14.
Which of the following statements is true?
Correct Answer
D. They learn to modify their “self-talk and inner movies” by adjusting the controls.
Explanation
The correct answer is "They learn to modify their 'self-talk and inner movies' by adjusting the controls." This statement suggests that individuals have the ability to change their internal dialogue and mental imagery by making adjustments to the controls. This implies that they have control over their thoughts and can change their mindset and perspective through conscious efforts.
15.
this face is expressing......
Correct Answer
D. Contempt
Explanation
Contempt is when you look down on somebody derisively or suspiciously. What’s important about the expression of contempt is that the lips tighten on one side of the face but not the other. If the tightening were on both sides of the face, the person could be swallowing or salivating. People often confuse contempt with disgust. But disgust involves the raising of the upper lip, and the bridge of the nose wrinkles. We express disgust about noxious things, not those about which we’re derisive or suspicious.
16.
Being empathetic means that you...
Correct Answer
D. Understand and share other people's feelings and emotions
Explanation
Being empathetic means that you understand and share other people's feelings and emotions. This involves putting yourself in someone else's shoes and being able to relate to their experiences. Empathy allows for a deeper connection with others and can lead to more meaningful and compassionate relationships. It involves being able to recognize and validate other people's emotions, offering support and understanding when needed.
17.
Challenging and disagreeing with other people's opinions is...
Correct Answer
A. Important when solving problems
Explanation
Challenging and disagreeing with other people's opinions is important when solving problems because it allows for different perspectives and ideas to be considered. By engaging in healthy debate and discussion, new solutions and approaches can be discovered. It encourages critical thinking and helps to uncover any flaws or weaknesses in the current thinking. It also promotes learning and growth, as individuals are exposed to different viewpoints and are encouraged to defend and refine their own ideas. Overall, challenging and disagreeing with others' opinions fosters a collaborative and innovative problem-solving process.
18.
You are a manager in an organization that is trying to encourage respect for racialand ethnic diversity. You overhear someone telling a racist joke. What do you do?
Correct Answer
C. Speak up on the spot, saying that such jokes are inappropriate and will not be tolerated in your organization.
Explanation
In order to encourage respect for racial and ethnic diversity, it is important to address and confront instances of racism. By speaking up on the spot and stating that such jokes are inappropriate and will not be tolerated, the manager is sending a clear message that discriminatory behavior is not acceptable in the organization. This response demonstrates a commitment to creating an inclusive and respectful work environment for all employees.
19.
This face is expressing........
Correct Answer
C. Flirtatiousness
Explanation
This is a coy, flirtatious smile. What conveys flirtatiousness is when someone turns his or her head away to signal ‘I’m not interested in you,’ but simultaneously makes eye contact. That’s a universal display that reflects the ambivalence of flirtation—the flirter avoids and approaches someone at the same time. Someone flirting gives off signals of pleasure, as indicated by the zygomatic major muscle pulling the lip corners up, which also raises the cheeks slightly. Plus, the eyes are narrower than in a neutral state because the orbicularis oculi muscles around the eyes contract, suggesting feelings of happiness.