Pfc Safeguards "Campfire Detail"
Questions and Answers
- 1.
What actions below are authorized while on-duty?
- A.
The Usage of Alcohol and/or the use of Illicit Drug is permitted.
- B.
Smoking and/or Vaping is allowed.
- C.
Watching videos and/or Playing Games on Mobile devices.
- D.
None of the above is authorized while on-duty.
Correct Answer
D. None of the above is authorized while on-duty.Explanation
While on-duty, none of the actions mentioned in the options are authorized. The usage of alcohol and/or illicit drugs is not permitted as it impairs judgment and performance. Smoking and/or vaping is also not allowed as it may pose a health risk and create a distraction. Watching videos and playing games on mobile devices are also not authorized as they can be a source of distraction and affect productivity. Therefore, the correct answer is that none of the mentioned actions are authorized while on-duty.Rate this question:
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- 2.
Attention to detail, teamwork, anticipation of needs & troubleshooting are the four pillars to successful protective operations.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement suggests that attention to detail, teamwork, anticipation of needs, and troubleshooting are essential elements for successful protective operations. These pillars highlight the importance of being thorough and meticulous, working collaboratively, being proactive in identifying potential issues, and effectively resolving problems. By acknowledging and implementing these principles, protective operations can be carried out successfully.Rate this question:
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- 3.
When communicating with guests, their family and/or associates , language should be __________.
- A.
Directive
- B.
Aggressive
- C.
Passive
- D.
Descriptive
Correct Answer
D. DescriptiveExplanation
When communicating with guests, their family and/or associates, it is important to use descriptive language. This means providing clear and detailed information, using descriptive adjectives, and avoiding ambiguity. Descriptive language helps to ensure effective communication, as it allows the recipient to fully understand the message being conveyed. It also helps to create a positive and professional impression, as it shows attentiveness and a willingness to provide helpful information. Using directive, aggressive, or passive language can be off-putting and may lead to misunderstandings or conflicts.Rate this question:
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- 4.
What is acceptable while working for PFC Safeguards?
- A.
Asking for Photographs of Principals/Clients/Celebrities
- B.
Asking for Autographs of Principals/Clients/Celebrities
- C.
Maintain Professional Demeanor "Act like you've been there before"
- D.
Post your current location/activity on Social Media
Correct Answer
C. Maintain Professional Demeanor "Act like you've been there before"Explanation
Maintaining a professional demeanor is acceptable while working for PFC Safeguards. This means acting in a manner that shows professionalism, confidence, and experience. It is important to conduct oneself in a way that reflects the company's values and standards, treating principals, clients, and celebrities with respect and professionalism. Asking for photographs or autographs may be seen as unprofessional and may compromise the security and privacy of individuals. Posting current location or activities on social media may also be considered unprofessional and may potentially compromise the confidentiality of the job.Rate this question:
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- 5.
Operational Security (OPSEC) as it pertains to PFC Safeguards means:
- A.
All observations and information viewed remains internal PFC Safeguards Employees
- B.
All observations and information viewed is treated as "need to know"
- C.
No social media posting of your current activities, to include postings made by family and associates
- D.
"Loose Lips Sink Ships"
Correct Answer(s)
A. All observations and information viewed remains internal PFC Safeguards Employees
B. All observations and information viewed is treated as "need to know"
C. No social media posting of your current activities, to include postings made by family and associates
D. "Loose Lips Sink Ships"Explanation
Operational Security (OPSEC) is a set of principles and practices that aim to protect sensitive information from being disclosed to unauthorized individuals. In the context of PFC Safeguards, OPSEC means that all observations and information viewed by employees should remain internal and not be shared with anyone outside the organization. Additionally, this information should be treated as "need to know," meaning that only individuals who require the information for their job responsibilities should have access to it. Furthermore, employees should refrain from posting their current activities on social media platforms, including any posts made by their family and associates, as this could potentially compromise the security of the organization. The phrase "Loose Lips Sink Ships" emphasizes the importance of not revealing sensitive information, as it can have serious consequences.Rate this question:
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- 6.
PFC Safeguards definition of Team Work includes "One Team, One Fight"
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given answer is true because the statement "One Team, One Fight" is mentioned as part of the definition of Team Work in PFC Safeguards. This phrase implies that all members of the team should work together as a united front, supporting and helping each other, rather than working individually or against each other. It emphasizes the importance of unity and collaboration within the team to achieve common goals.Rate this question:
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- 7.
Personal presentation speaks volumes about an individual and their organization. Poor grooming, dress or physical condition is unacceptable. With this in mind, which choices below are acceptable.
- A.
PFCS employees and contractors will arrive ready for work clean-shaven, free of cologne/perfumes, with hair styled conservatively.
- B.
Mustaches & beards are allowed if kept in a conservative manner.
- C.
Jewelry will be kept to a bare minimum and conservative in nature.
- D.
Males wearing earrings
Correct Answer(s)
A. PFCS employees and contractors will arrive ready for work clean-shaven, free of cologne/perfumes, with hair styled conservatively.
B. Mustaches & beards are allowed if kept in a conservative manner.
C. Jewelry will be kept to a bare minimum and conservative in nature.Explanation
The correct answer is a combination of the choices that promote a clean and conservative appearance. Employees and contractors are expected to be clean-shaven, without excessive use of cologne or perfumes, and with hair styled conservatively. Mustaches and beards are allowed as long as they are kept in a conservative manner. Jewelry should be kept to a minimum and conservative in nature. The choice about males wearing earrings is not acceptable as it goes against the expectation of a conservative appearance.Rate this question:
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- 8.
PFC Safeguards maintains the highest standards of service to its clients. Team members who fail to meet these standards or conduct themselves in a manner that places the company’s reputation in jeopardy will be dismissed. Full attention must be paid to meeting the clients’ needs in an anticipatory, helpful manner. As such the forefront of our corporate values include:
- A.
Politeness
- B.
Friendliness
- C.
Accommodation
- D.
Flexibility
- E.
Customer service
Correct Answer(s)
A. Politeness
B. Friendliness
C. Accommodation
D. Flexibility
E. Customer serviceExplanation
The answer includes the key corporate values that are important for PFC Safeguards in maintaining the highest standards of service to its clients. These values are politeness, friendliness, accommodation, flexibility, and customer service. By adhering to these values, team members can ensure that they meet the clients' needs in an anticipatory and helpful manner, thereby safeguarding the company's reputation.Rate this question:
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- 9.
Eye contact is essential to customer service and incident prevention; attempts should be made at every opportunity to engage each person with eye contact & a pleasant smile and when appropriate to engage them verbally.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Eye contact is essential in customer service because it helps to establish a connection and build rapport with the customer. It shows that the service provider is attentive and interested in the customer's needs. Additionally, maintaining eye contact can help prevent misunderstandings or miscommunication by allowing both parties to gauge each other's reactions and understanding. A pleasant smile and verbal engagement further enhance the customer service experience by making the customer feel valued and respected. Therefore, it is important to make every effort to engage customers with eye contact, a smile, and verbal communication whenever appropriate.Rate this question:
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- 10.
Team members must present a demeanor of being actively (albeit relaxed) engaged in safeguarding the client’s interests at all times. Congregation and socializing does not support this. Regular patrolling, as well as fixed positioning and over-watch, will create both the greatest deterrent effect and client satisfaction.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that team members need to actively and relaxedly engage in safeguarding the client's interests at all times. Congregation and socializing are not conducive to this as they do not prioritize the client's safety. Regular patrolling, fixed positioning, and over-watch are effective methods that not only deter potential threats but also ensure client satisfaction. Hence, the statement is true.Rate this question:
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- 11.
PFCS primary means of communications are ___________, ____________, ____________, and _____________. It is imperative that all employees maintain constant contact in anticipation of updates, pertinent information dissemination and changes to a security plan.
- A.
Voice/Cell, text, email, radio
- B.
Text, hand signals, handheld flashlight, encrypted radio
- C.
Email, Snapchat, Facebook, Pinterest
- D.
Radio, radio, radio, radio
Correct Answer
A. Voice/Cell, text, email, radio -
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Oct 08, 2018Quiz Created by
Chris Melendez
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