1.
An instructional designer is assessing the instructional design of a marketing class targeted to the needs of marketing managers. This is an example of______________. (Choose the option that completes the sentence accurately.)
Correct Answer
A. The application of adult learning theory in designing instruction
Explanation
The correct answer is: The application of adult learning theory in designing instruction. Ensuring
that instructional design meets the needs of adult learners is one method to apply adult learning
theory.
2.
While analyzing the characteristics of the target audience for an executive leadership program, a talent development (TD) professional strives to understand what factors impact the executives’ motivation. Which theory would be the most relevant in this situation?
Correct Answer
D. Maslow’s Hierarchy of Needs
Explanation
The correct answer is: Maslow’s Hierarchy of Needs. Five levels of needs indicate that a person
can achieve a higher level of need only after lower levels are satisfied, which suggests that
people are motivated by different factors—factors that may be unknown or difficult to discern.
3.
The instructor of a Microsoft Word workshop informs his students that he modified the tasks he will cover based on their previous experience with the application. This is an application of which adult learning theory?
Correct Answer
A. Andragogy
Explanation
The correct answer is: Andragogy. Andragogy contendsthat five key principles affect the way
adults learn. These five principles are: Self‐concept, Prior Experience, Readiness to Learn,
Orientation to Learning, and Motivation.
4.
A seventh grade mathematics teacher chooses not to adapt his algebra material to his students. Which of the following is he applying?
Correct Answer
D. Pedagogy
Explanation
The correct answer is: Pedagogy. Pedagogy is a traditionalstyle of teaching based on a didactic
model, or lecturing. In this style, the instructor is responsible for what, how, and when the
learners learn.
5.
When an instructional designer is developing a Retirement Planning course, which is a characteristic that she should take into consideration?
Correct Answer
A. Multiple perspectives of how adults develop
Explanation
The correct answer is: Multiple perspectives of how adults develop. Merriam and Caffarella
discuss development characteristics of adults from three major perspectives: physical,
psychological, and sociocultural.
6.
A product training program focused on improving the sales force’s understanding of the new product features is most likely to focus on which of the following Bloom categories of learning?
Correct Answer
A. Knowledge
Explanation
The correct answer is: Knowledge. Knowledge involves the development of intellectual skills.
Examples of knowledge include understanding the principles of engineering, or knowing how to
complete a series of steps.
7.
A psychology instructor walking her class through the differences between extrasensory perception and telepathy is most likely to use which technique?
Correct Answer
C. Lectures
Explanation
The correct answer is: Lectures. Traditional education uses instructive‐style learning sessions or
lectures to teach participants. The instructor is the teller of information.
8.
A talent development (TD) professional has designed an Effective Coaching course in which the facilitator first asks each learner what challenges he/she is having when coaching their direct reports. During the session the facilitator makes a wide range of learning resources available and invites the learners to role play situations that reflect key challenges brainstormed at the beginning of this session. This learning experience is following whose guidelines?
Correct Answer
A. Carl Rogers
Explanation
The correct answer is: Carl Rogers. Carl Rogers developed several guidelines for facilitating
learning by starting with a viewpoint that, in a general way, therapy is a learning process.
9.
A course designer receives a request from a business unit to develop a course that will help their Customer Service Representatives (CSRs) be more professional. The designer conducts an audience analysis to solicit more information on the CSRs’ motivational factors and their experience working in call centers. The goal of this analysis is to assess ______________. (Choose the option that completes the sentence accurately.)
Correct Answer
C. Individual characteristics of learning
Explanation
The correct answer is: Individual characteristics of learning. When designing learning, talent
development (TD) professionals must consider four key individual characteristics of learning:
motivation, goals, experience, and culture
10.
A geology professor shows his students a video of a hurricane followed by diagramming the wind patterns on a flipchart. The professor is using strategies founded in which theory?
Correct Answer
D. Cognitivism
Explanation
The correct answer is: Cognitivism. The cognitive approach is an academic approach based on
the principle that learning occurs primarily through exposure to logically presented information
11.
Based on the learning brain model, which of the following should talent development (TD) professionals focus on when designing a C+ Programming course in order to achieve long‐ term learning?
Correct Answer
C. Combination of both the right and left side of the brain
Explanation
The correct answer is: Combination of both the right and left side of the brain. Although the two
hemispheres of the brain process information differently, they are complementary rather than
competitive. Real learning power comes from combining the two sides of the brain
12.
According to the Visual Auditory Kinesthetic model, when designing learning for visual learners, which of the following should an instructional designer include in an e‐learning course on the human anatomy?
Correct Answer
D. A diagram of the chambers of the heart
Explanation
The correct answer is: A diagram of the chambers of the heart. Visual learners prefer taking in
information by seeing
13.
A trainer moves the classroom chairs into a U‐shape to facilitate dialogue, and sets up “breakout tables” in the corners of the room for team activities. The trainer is taking what into consideration?
Correct Answer
A. External and environmental influences
Explanation
The correct answer is: External and environmental influences. When preparing for learning,
talent development (TD) professionals should be aware that many external and environmental
factors influence learning.
14.
A computer programming class allows individuals with musical interest to learn how to program a musical piece on the computer while individuals with spatial abilities are able to view flowcharts as they program. This represents principles related to ______________. (Choose the option that completes the sentence accurately.)
Correct Answer
A. Multiple Intelligences
Explanation
The correct answer is: Multiple Intelligences. Howard Gardner suggests that intelligence is more
multifaceted than has been thought and that traditional measure, such as intelligence quotient
tests, do not accurately measure all its facets
15.
A talent development (TD) professional is currently in the analysis phase of the ADDIE Model. Which of the following activities is the TD professional most likely doing as part of this phase?
Correct Answer
D. Identifying the goals and objectives the training should have
Explanation
The correct answer is: Identifying the goals and objectives the training should have. Analysis is
the process of gathering data to identify specific needs—the who, what, where, when, and why
of the design process.
16.
When a talent development (TD) professional is creating a blueprint outlining the objectives, evaluation tasks, and their sequence for a course on Effective Virtual Facilitation, which step of the ADDIE Model is he/she conducting?
Correct Answer
B. Design
Explanation
The correct answer is: Design. In the Design phase, the TD professional provides the basic
foundation and structure for the training project.
17.
At the end of a virtual Network Administration course, the trainer provides a tip‐sheet with diagrams on how to configure a simple client server. Which of Gagne’s events is the trainer applying?
Correct Answer
A. Enhance retention and transfer
Explanation
The correct answer is: Enhance retention and transfer by Providing job aids or references to
ensure transfer to the job. At the close of a learning session, instructional designers need to
provide a review for the learners.
18.
When a talent development (TD) professional applies accelerated learning principles to his development of a training program, the learning environment he designs must be which of the following?
Correct Answer
D. Accommodating
Explanation
The correct answer is: Accommodating. Among other aspects Accelerated Learning stresses that
the learning environment must accommodate different learning styles.
19.
Which of the following statements best describes the activities that take place while a talent development (TD) professional is designing a New Hire course for IT professionals?
Correct Answer
B. Training is being planned
Explanation
Training is being planned. In the course design phase, a course designer
plans the course, whereas in the development phase, a developer develops the actual training
materials for the course.
20.
Which of the following statements best describes Robert Mager’s contribution?
Correct Answer
D. Developed behavioral learning objectives with these three elements: performance,
condition, and criterion to judge performance
Explanation
The correct answer is: Developed behavioral learning objectives with these three elements:
performance, condition, and criterion to judge performance
21.
When a talent development (TD) professional learns that the Subject Matter Experts (SMEs) for her Linux Networking Fundamentals course can serve as the instructors, and she can focus less on design, which of the following approaches is she following?
Correct Answer
A. Rapid instructional design
Explanation
The correct answer is: Rapid instructional design. An important principle in rapid instructional
design is that the designer must be able to trade off the resources allocated to the design and
delivery phases.
22.
A talent development (TD) professional is writing learning objectives focused on listing all known heart diseases. Which of Bloom’s behavioral levels is being applied?
Correct Answer
A. Knowledge
Explanation
The correct answer is: Knowledge. The skills associated with the Knowledge behavioral level
include: Define, list, name, recall, and repeat knowledge or information.
23.
Which of the four A‐B‐C‐D objective criteria indicates what it takes to meet an objective, such as a call center representative being able to address an issue “within one minute”?
Correct Answer
D. Degree
Explanation
The correct answer is: Degree. As instructional designers write their objectives, they need to be
clear about how close to the mark a learner must get to meet them. This information is
addressed by the Degree criterion.
24.
Which of the following is not one of the primary factors when a trainer is selecting the appropriate instructional strategy for teaching basic features of MS PowerPoint software?
Correct Answer
D. Course pace
Explanation
The correct answer is: Course pace. The primary considerations are: instructional objectives, cost
or budget, lesson content, learners’ knowledge and expectations, time availability, and facilities.
25.
A talent development (TD) professional builds role plays and goal‐based simulations into his Supervisory Skills class. He uses both written, spoken, and demonstrated instructions. On what are these instructional strategies based?
Correct Answer
C. Adults learn in different ways
Explanation
The correct answer is: Adults learn in different ways. When designing and delivering training,
strive to create a variety of approachesthat use techniques and activitiessuited to all learning
preferences.
26.
Which of the following is not a guideline a talent development (TD) professional should use when selecting Subject Matter Experts (SMEs) for a Quality Assurance learning program?
Correct Answer
A. Procure only SMEs with at least 5 years of previous content experience
Explanation
The correct answer is: Procure only SMEs with at least 5 years of previous content experience.
SMEs are selected for their expertise in their field. Although length is valuable, more important is
that the experience should be recent, usually one year or less.
27.
Which of the following is considered one of the key features of a training needs assessment?
Correct Answer
A. It ensures that the training designed supports employee performance.
Explanation
The correct answer is: It ensures that the training designed supports employee performance. It
ensures that the ultimate training design supports employee performance and thereby helps the
organization meet its needs. A significant portion of a training needs assessment encompasses
gathering information to support the training design, identifying and capturing current levels of
skills and knowledge, and ensuring that the design replicates the learners’ jobs as closely as
possible.
28.
Which is the first step a talent development (TD) professional should perform when conducting a needs assessment for a New Hire training?
Correct Answer
C. Define the objective
Explanation
The correct answer is: Define the objective. TD professionals first must determine the purpose
and objectives for the training needs assessment.
29.
When a designer focuses on the tasks that one of the highly successful project managers uses to complete projects on time and within budget, which level of needs assessment is being conducted?
Correct Answer
D. Individual Assessment
Explanation
The correct answer is: Individual Assessment. Instructional designers can review how a specific
person conducts his or her job successfully.
30.
Which of the following is one advantage of using validated tests as a data‐ gathering technique for the target audience’s knowledge of a new billing process? This method is unobtrusive.
Correct Answer
C. This method is objective.
Explanation
The correct answer is: This method is objective. Advantages of assessments and tests include:
they are objective, they identify the gap between current and desired performance, and the
training design can focus on a specific gap rather than generalized information.
31.
A talent development (TD) professional has decided to design an asynchronous course to address regulatory requirements for the field sales staff at his company. Which of the following is considered an advantage of asynchronous Web‐based training?
Correct Answer
A. Provides a flexible training environment
Explanation
The correct answer is: Provides a flexible training environment. Asynchronous e‐learning can
provide more flexibility to the learner
32.
A talent development (TD) professional has decided to design a Sales Strategy class to improve the inside sales staff’s ability to ask probing questions. Is the selection of classroom training appropriate and why? (Choose the best option.)
Correct Answer
B. Yes, because this training approach will allow learners to communicate face‐to‐face
and the instructor to gauge the participant’s reactions.
Explanation
The correct answer is: Yes, because this training approach will allow learners to communicate
face‐to‐face and the instructor to gauge the participants’ reactions. One of the advantages of
classroom training is the ability of the learners to interact face to face with the instructors.
33.
A talent development (TD) professional needs to narrow the gap between training and performance, he chooses e‐learning because the training (choose the best response)
Correct Answer
A. Can be used at the learner’s job site, as time is available
Explanation
The correct answer is: Can be used at the learner’s job site, as time is available. One of the
advantages of e‐learning is that it can be designed for use anytime and anywhere.
34.
Which one do you like?
Correct Answer
A. Option 1
35.
Which one do you like?
Correct Answer
A. Option 1