Motivating And Satisfying Employees Quiz!
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- 1.
A motive is something that causes a person to act, and motivation is:
- A.
An employee’s feelings about his or her job and superiors and about the firm itself
- B.
The application of scientific principles to management of work and workers
- C.
The individual internal process that energizes, directs, and sustains behavior
- D.
None of the above
Correct Answer
C. The individual internal process that energizes, directs, and sustains behaviorExplanation
"We define motivation as the individual internal process that energizes, directs, and sustains behavior. It is the personal “force” that causes you or me to act in a particular way"Rate this question:
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- 2.
Morale is an employee’s attitude or feelings about the job, about superiors, and about the firm itself.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
"Morale is an employee’s attitude or feelings about the job, about superiors, and about the firm itself. To achieve organizational goals effectively, employees need more than the right raw materials, adequate facilities, and efficient equipment. High morale results mainly from the satisfaction of needs on the job or as a result of the job"Rate this question:
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- 3.
Maslow's Hierarchy of Needs includes:
- A.
Psychological needs
- B.
Safety needs
- C.
Hygiene needs
- D.
Social needs
- E.
Esteem needs
- F.
Self-actualization needs
- G.
All of the above
Correct Answer(s)
A. Psychological needs
B. Safety needs
D. Social needs
E. Esteem needs
F. Self-actualization needsExplanation
"A need is a personal requirement. Maslow assumed that humans are “wanting” beings who seek to fulfill a variety of needs. He observed that these needs can be arranged according to their importance in a sequence now known as Maslow’s hierarchy of needs"Rate this question:
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- 4.
Theory X assumes that employees dislike work and will function effectively only in a highly controlled work environment. Theory Y assumes that employees:
- A.
Dislike work, so managers must coerce, control, and frequently threaten employees to achieve organizational goals
- B.
Must be led because they have little ambition and will not seek responsibility; they are concerned mainly about security
- C.
Accept responsibility and work toward organizational goals, and by doing so they also achieve personal rewards
- D.
All of the above
- E.
None of the above
Correct Answer
C. Accept responsibility and work toward organizational goals, and by doing so they also achieve personal rewardsExplanation
"Theory Y is a concept of employee motivation generally consistent with the ideas of the human relations movement. Theory Y assumes that employees accept responsibility and work toward organizational goals, and by doing so they also achieve personal rewards"Rate this question:
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- 5.
The equity theory of motivation is based on the premise that motivation depends on how much we want something and on how likely we think we are to get it.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
"The equity theory of motivation is based on the premise that people are motivated to obtain and preserve equitable treatment for themselves"Rate this question:
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- 6.
Goal-setting theory suggests that employees are motivated to achieve goals that they and their managers establish together. The goals should be:
- A.
Very vague
- B.
Very specific
- C.
Very easy
- D.
Moderately difficult
- E.
Ones that the employee will be committed to achieve
- F.
All of the above
Correct Answer(s)
B. Very specific
D. Moderately difficult
E. Ones that the employee will be committed to achieveExplanation
"Goal-setting theory suggests that employees are motivated to achieve goals that they and their managers establish together. The goal should be very specific, moderately difficult, and one that the employee will be committed to achieving"Rate this question:
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- 7.
Management by objectives (MBO) is a motivation technique in which managers and employees collaborate in setting goals. The technique consists of several steps, and the fifth and final step is:
- A.
Setting up an MBO program and securing the acceptance of top management
- B.
Establishing preliminary goals
- C.
Deciding what resources the employee will need to accomplish his or her goals
- D.
Meeting periodically to review the employee’s progress
- E.
None of the above
Correct Answer
E. None of the aboveExplanation
"The fifth step in the MBO process is evaluation. At the end of the designated time period, the manager and each employee meet again to determine which of the individual’s goals were met and which were not met, and why"Rate this question:
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- 8.
Flextime refers to a break in the seventh hour of work, when workers all stand up and flex their muscles.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
"Flextime is a system in which employees set their own work hours within certain limits determined by employers"Rate this question:
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- 9.
In a business organization, a team is two or more workers operating as a coordinated unit to accomplish a specific task or goal. Types of teams found in the workplace include:
- A.
A Teams
- B.
Problem-solving teams
- C.
Self-managed work teams
- D.
Dream teams
- E.
Cross-functional teams
- F.
Virtual teams
Correct Answer(s)
B. Problem-solving teams
C. Self-managed work teams
E. Cross-functional teams
F. Virtual teamsExplanation
"There are several types of teams within businesses that function in specific ways to achieve different purposes, including problem-solving teams, self-managed teams, cross-functional teams, and virtual teams"Rate this question:
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- 10.
As a team matures, it passes through five stages of development, including:
- A.
Dorming, forming, storming, and performing
- B.
Forming, storming, norming, performing, and adjourning
- C.
Forming, storming, norming, performing, and good morning
- D.
None of the above
Correct Answer
B. Forming, storming, norming, performing, and adjourningExplanation
"As a team matures, it passes through five stages of development, as shown in Figure 10.7" (Pride, Hughes, & Kapoor, 2014). These include forming, storming, norming, performing, and adjourning.Rate this question:
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Mar 21, 2023Quiz Edited by
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May 19, 2015Quiz Created by
Susanjoypaul
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