1.
(018) Which stage is NOT one of the Information Technology Infrastructure Library (ITIL) Service Life Cycle stages?
Correct Answer
C. Service Contact
Explanation
The stage that is NOT one of the ITIL Service Life Cycle stages is "Service Contact". The other three stages, namely Service Transition, Service Strategy, and Service Design, are all part of the ITIL Service Life Cycle. Service Contact is not recognized as an official stage in the ITIL framework.
2.
(018) What Information Technology Infrastructure Library (ITIL) stage is an overarching stage for maintaining service quality?
Correct Answer
A. Continual Service Improvement
Explanation
Continual Service Improvement is the correct answer because it is the stage in the ITIL framework that focuses on maintaining and improving the quality of services. It involves monitoring and analyzing service performance, identifying areas for improvement, and implementing changes to enhance service delivery. This stage ensures that the IT services are continually aligned with the changing business needs and objectives, leading to enhanced service quality and customer satisfaction.
3.
(019) The vision of Enterprise Information Management (EIM) is to provide tools to empower users to
Correct Answer
B. Exploit information in an enterprise-wide environment
Explanation
The vision of Enterprise Information Management (EIM) is to provide tools that enable users to exploit information in an enterprise-wide environment. This means that EIM aims to provide resources and technologies that allow users to effectively and efficiently utilize the information available within an organization. By exploiting information, users can make better decisions, improve processes, and achieve their goals more effectively. This aligns with the overall objective of EIM, which is to maximize the value and potential of information assets within an enterprise.
4.
(019) Failure to observe the prohibitions and mandatory provisions of AFMAN 33-153, User Responsibilities and Guidance for Information Systems, by military personnel is a violation of what article of the UCMJ?
Correct Answer
C. Article 92
Explanation
Failure to observe the prohibitions and mandatory provisions of AFMAN 33-153, User Responsibilities and Guidance for Information Systems, by military personnel is a violation of Article 92 of the UCMJ. Article 92 covers the offense of failure to obey an order or regulation. In this case, military personnel are required to follow the provisions outlined in AFMAN 33-153, and failing to do so would be a violation of Article 92.
5.
(019) How many rules are there for effective communication via e-mail?
Correct Answer
C. Six
Explanation
AFH 33-337 The Tongue and Quill
6.
(019) What tests your understanding of the original message and your ability to re-state its main purpose?
Correct Answer
B. A well-written summary
Explanation
A well-written summary tests your understanding of the original message and your ability to re-state its main purpose. It requires condensing the main ideas and key points of the message into a concise and coherent statement. By doing so, it demonstrates your comprehension of the message and your ability to accurately convey its main purpose. A rewriting of the main point may involve paraphrasing or rephrasing the main idea, but it may not necessarily test your understanding or ability to summarize effectively. A postscript message is an additional message added after the main body of a communication and is not directly related to testing understanding or summarizing the main purpose.
7.
(020) How many workflow capabilities are available to you on a SharePoint Server?
Correct Answer
C. Three
Explanation
Approval workflow, Collect Feedback workflow, Collect Signatures workflow
8.
(021) Which Air Force Instruction (AFI) defines an "official government record?"
Correct Answer
B. AFI 33-322
Explanation
In accordance with Records Management Program, paragraph 2.
All books, papers, maps, photographs, machine readable materials, or other documentary materials, regardless of physical form or characteristics,
9.
(021) Which document is NOT considered an official government record?
Correct Answer
D. Library reference or museum exhibitions
Explanation
Library reference or museum exhibitions are not considered official government records because they are not created or maintained by government agencies. Official government records are typically documents that are created or received by government officials or agencies in the course of their official duties. Published doctrines, geographical base maps, and photographs of a retreat ceremony can all be considered official government records depending on the context in which they were created or used.
10.
(021) Records that are considered to be in draft format
Correct Answer
A. Can be altered and are not officially released
Explanation
Records that are considered to be in draft format can be altered and are not officially released. This means that these records are still in the process of being finalized and may undergo changes before they are officially released. As they are not yet released, they may not be accessible to the public or considered official documents.
11.
(022) Who is charged with the duties of establishing training programs for newly appointed base records managers?
Correct Answer
C. Command records manager
Explanation
The Command records manager is responsible for establishing training programs for newly appointed base records managers. They are in charge of ensuring that these managers receive the necessary training and guidance to effectively carry out their duties. This includes providing them with the knowledge and skills required to properly manage and maintain records within their respective bases.
12.
(022) Whose duties include providing assistance, managing staging areas, and records training?
Correct Answer
A. Base records manager
Explanation
The duties of the base records manager include providing assistance, managing staging areas, and records training. This role is responsible for overseeing the organization and maintenance of records within a specific base or location. They ensure that records are easily accessible, properly stored, and adhere to any necessary regulations or protocols. Additionally, they may provide support and guidance to other personnel in regards to records management processes and procedures.
13.
(022) Who is appointed at each base-level unit principal staff office within an Air Force organization or contractor to perform records management?
Correct Answer
D. Functional area records manager
Explanation
A functional area records manager is appointed at each base-level unit principal staff office within an Air Force organization or contractor to perform records management. This individual is responsible for managing and maintaining records related to a specific functional area or department within the organization. They ensure that records are properly organized, stored, and disposed of in accordance with regulations and policies. This role is crucial in ensuring that important information is accurately documented and easily accessible when needed.
14.
(022) Who has the authority to appoint record custodians within an office of record?
Correct Answer
C. Chief of the Office of Records
Explanation
The Chief of the Office of Records has the authority to appoint record custodians within an office of record. This individual is responsible for overseeing the management of records within the office and has the power to designate individuals who will be responsible for the custody and maintenance of those records.