Class Job Readiness Evaluation

To determine the appropriate level for the client's son in the swimming program, it is suggested to view the client's past course registrations to identify the last completed program. By reviewing the client's history, it will provide information about the level the son previously took and help in placing him in the appropriate course based on his previous experience and skills.

To ensure that the cost is taken from their account credit, the best approach is to link their account to the POS module (client search) before charging the drop-in fee. This allows the system to access their account information and deduct the appropriate amount from their credit balance. By doing so, the payment will be processed directly from their account credit, eliminating the need for alternative payment methods or refunds.

The first step to registering a client for a program in Program Registration is to search for the client using their phone number or name. This step allows the system to identify and retrieve the client's information, making it possible to proceed with the registration process. Creating a new account for the client, entering the barcode of the program, or selecting "None of the answers are correct" are not the initial steps in registering a client for a program.

Both options A and B are correct because they provide different scenarios for making a payment on the client's long-term rental contract. Option A is applicable when the payment being made is less than the amount owing on the account. In this case, the payment amount and type are inserted, and then the appropriate rental is chosen to apply the payment to using the 'payment linking' feature. Option B is applicable when the payment being made is more than the amount owing on the account. In this case, the account is credited for the payment amount, and the payment linking feature automatically comes up to select the appropriate rental to apply the payment to.

Both options A and D are correct because in both the Report Printing and POS sections, you can access the 'daily cash balance' report. In both cases, you need to select the facility name and the employee name (if applicable), choose between a detailed or summarized report, and then hit the 'print' button to generate the report.

To assist the customer in logging in, the best option is to provide them with their user barcode and their family PIN number as found in 'Maintain Family'. This information will allow them to access their existing account and register for the program online.

The first step to registering a client for a course using their P2P discount is to view their client registrations to see if they are already eligible for P2P. By checking if they are registered in the P2P eligibility course, it can be determined if they are eligible for the discount. This step is necessary to ensure that the client meets the requirements for the P2P discount before proceeding with their registration.

The correct answer suggests using the 'hold/recall' button in the POS system to cancel the transaction and automatically refund the client's credit card. By refunding 1 drop-in and asking the client to insert their same VISA card, the incorrect transaction can be reversed and the refund can be processed directly back to the client's credit card. This ensures that the client receives their refund in the same manner they made the payment, providing a convenient and efficient resolution to the double charging issue.

The first step to inputting the American money is to input the $10 as a US deposit in POS without requiring any exchange.

To assist the customer who has misplaced their receipt, the correct option is to go to Report Printing, select 'receipts', and choose 'reprint online printouts'. Then, bring up the client's account, view all receipts, and select only the receipt in question. Finally, ask the client for the date of the original printout and press 'print'. This option allows the customer to obtain a new copy of their receipt.