1.
QUESTION 1. Abdul: ‘Hello.’Kevin: ‘Hi, I’m Kevin. I’ve just moved in over the road.’Abdul: ‘Oh, hi Kevin. I’m Abdul. ____(1)_____Kevin: ‘Thanks, you too. I thought I’d come and say hi. My wife and I don’t know anybody yet.’Abdul: _____(2)______Kevin: ‘Yes it is. Would you like to come over later today for coffee? Bring the family.’Abdul: _______(3)________Kevin: ‘Let’s say about three o’clock.’Abdul: ‘Okay. Can we bring anything?’Kevin: ‘No, just yourselves.’Abdul: ________(4)__________Kevin: ‘Yep, bye.’ Abdul: ‘Bye.’
Correct Answer
B. Nice to meet you.
Explanation
Abdul responds to Kevin's introduction by saying "Nice to meet you." This is a polite and friendly response to meeting someone for the first time. It shows that Abdul is open to getting to know Kevin and is interested in building a relationship with him.
2.
QUESTION 2Abdul: ‘Hello.’Kevin: ‘Hi, I’m Kevin. I’ve just moved in over the road.’Abdul: ‘Oh, hi Kevin. I’m Abdul. ____(1)_____Kevin: ‘Thanks, you too. I thought I’d come and say hi. My wife and I don’t know anybody yet.’Abdul: _____(2)______Kevin: ‘Yes it is. Would you like to come over later today for coffee? Bring the family.’Abdul: _______(3)________Kevin: ‘Let’s say about three o’clock.’Abdul: ‘Okay. Can we bring anything?’Kevin: ‘No, just yourselves.’Abdul: ________(4)__________Kevin: ‘Yep, bye.’ Abdul: ‘Bye.’
Correct Answer
A. Mmmm, it’s hard moving to a new place, isn’t it?
Explanation
The correct answer is "Mmmm, it’s hard moving to a new place, isn’t it?" because it is a response that shows empathy and understanding towards Kevin's situation of moving to a new place. It also initiates a conversation and allows Abdul to continue the conversation by sharing his own experiences or thoughts on the matter.
3.
QUESTION 3Abdul: ‘Hello.’Kevin: ‘Hi, I’m Kevin. I’ve just moved in over the road.’Abdul: ‘Oh, hi Kevin. I’m Abdul. ____(1)_____Kevin: ‘Thanks, you too. I thought I’d come and say hi. My wife and I don’t know anybody yet.’Abdul: _____(2)______Kevin: ‘Yes it is. Would you like to come over later today for coffee? Bring the family.’Abdul: _______(3)________Kevin: ‘Let’s say about three o’clock.’Abdul: ‘Okay. Can we bring anything?’Kevin: ‘No, just yourselves.’Abdul: ________(4)__________Kevin: ‘Yep, bye.’ Abdul: ‘Bye.’
Correct Answer
C. We’d love to come. What time?
Explanation
The correct answer is "We’d love to come. What time?" This response indicates Abdul's willingness to accept Kevin's invitation to come over for coffee later that day. Abdul's response shows that he and his family are interested in getting to know Kevin and his wife better.
4.
QUESTION 4Abdul: ‘Hello.’Kevin: ‘Hi, I’m Kevin. I’ve just moved in over the road.’Abdul: ‘Oh, hi Kevin. I’m Abdul. ____(1)_____Kevin: ‘Thanks, you too. I thought I’d come and say hi. My wife and I don’t know anybody yet.’Abdul: _____(2)______Kevin: ‘Yes it is. Would you like to come over later today for coffee? Bring the family.’Abdul: _______(3)________Kevin: ‘Let’s say about three o’clock.’Abdul: ‘Okay. Can we bring anything?’Kevin: ‘No, just yourselves.’Abdul: ________(4)__________Kevin: ‘Yep, bye.’ Abdul: ‘Bye.’
Correct Answer
A. Right, see you later then.
Explanation
The correct answer is "Right, see you later then." This is the appropriate response to Kevin's invitation to come over later for coffee. Abdul accepts the invitation and suggests a time to meet, indicating that he will see Kevin later.
5.
QUESTION 1 WAITER: Hello, I’ll be your waiter today. Can I start you off with something to _____(1)_______?RALPH: Yes. I’ll have iced tea, please.ANNA: And I’ll have lemonade.WAITER: OK. Are you ready to _______(2)_________, or do you need a few minutes?RALPH: I think we’re ready. I’ll have the _______(3)_______ to start, and the roast beef with mashed potatoes and peas.WAITER: How do you want the beef — rare, medium, or well done?RALPH: Well done, please.ANNA: And I’ll just have the ______(4)________, with potatoes and a salad.
Correct Answer
B. Drink
Explanation
In the conversation, the waiter asks if he can start them off with something to "drink". Ralph orders iced tea and Anna orders lemonade. The word "drink" is used to refer to beverages, so it is the correct answer for the missing word in the first blank.
6.
QUESTION 2 WAITER: Hello, I’ll be your waiter today. Can I start you off with something to _____(1)_______?RALPH: Yes. I’ll have iced tea, please.ANNA: And I’ll have lemonade.WAITER: OK. Are you ready to _______(2)_________, or do you need a few minutes?RALPH: I think we’re ready. I’ll have the _______(3)_______ to start, and the roast beef with mashed potatoes and peas.WAITER: How do you want the beef — rare, medium, or well done?RALPH: Well done, please.ANNA: And I’ll just have the ______(4)________, with potatoes and a salad.
Correct Answer
B. Order
Explanation
The correct answer is "order". In the conversation, the waiter asks if they are ready to order or if they need more time. Ralph then proceeds to order his meal and specify how he wants his beef cooked. Anna also states her order. Therefore, "order" is the appropriate word to fill in the blank in this context.
7.
QUESTION 3WAITER: Hello, I’ll be your waiter today. Can I start you off with something to _____(1)_______?RALPH: Yes. I’ll have iced tea, please.ANNA: And I’ll have lemonade.WAITER: OK. Are you ready to _______(2)_________, or do you need a few minutes?RALPH: I think we’re ready. I’ll have the _______(3)_______ to start, and the roast beef with mashed potatoes and peas.WAITER: How do you want the beef — rare, medium, or well done?RALPH: Well done, please.ANNA: And I’ll just have the ______(4)________, with potatoes and a salad.
Correct Answer
A. Tomato soup
Explanation
The correct answer is tomato soup because Ralph orders the soup to start his meal.
8.
QUESTION 4WAITER: Hello, I’ll be your waiter today. Can I start you off with something to _____(1)_______?RALPH: Yes. I’ll have iced tea, please.ANNA: And I’ll have lemonade.WAITER: OK. Are you ready to _______(2)_________, or do you need a few minutes?RALPH: I think we’re ready. I’ll have the _______(3)_______ to start, and the roast beef with mashed potatoes and peas.WAITER: How do you want the beef — rare, medium, or well done?RALPH: Well done, please.ANNA: And I’ll just have the ______(4)________, with potatoes and a salad.
Correct Answer
C. Fish
Explanation
The correct answer is "fish" because in the conversation, Ralph orders the roast beef and Anna orders the fish.
9.
QUESTION 1POSTAL CLERK: What _______(1)________ for you today?CAROL: I need to ______(2)_______ this package to New York, please.POSTAL CLERK: OK, let’s see how much it weighs … it’s about five pounds. If you send it express, it will get there tomorrow. Or you can ________(3)_______ it priority and it will get there by Saturday.CAROL: Saturday is fine. How much will that be?POSTAL CLERK: $11.35 [eleven thirty-five]. Do you need anything else?CAROL: Oh, yeah! I almost forgot. I need a book of stamps, too.POSTAL CLERK: OK, your total comes to $20.35 [twenty dollars and thirty-five cents].
Correct Answer
B. Can I do
10.
QUESTION 2POSTAL CLERK: What _______(1)________ for you today?CAROL: I need to ______(2)_______ this package to New York, please.POSTAL CLERK: OK, let’s see how much it weighs … it’s about five pounds. If you send it express, it will get there tomorrow. Or you can ________(3)_______ it priority and it will get there by Saturday.CAROL: Saturday is fine. How much will that be?POSTAL CLERK: $11.35 [eleven thirty-five]. Do you need anything else?CAROL: Oh, yeah! I almost forgot. I need a book of stamps, too.POSTAL CLERK: OK, your total comes to $20.35 [twenty dollars and thirty-five cents].
Correct Answer
A. Send
Explanation
The correct answer is "send". In the conversation, Carol states that she needs to send a package to New York. The postal clerk then provides options for sending the package, mentioning express or priority. This indicates that the missing word should be a verb related to sending the package.
11.
QUESTION 3POSTAL CLERK: What _______(1)________ for you today?CAROL: I need to ______(2)_______ this package to New York, please.POSTAL CLERK: OK, let’s see how much it weighs … it’s about five pounds. If you send it express, it will get there tomorrow. Or you can ________(3)_______ it priority and it will get there by Saturday.CAROL: Saturday is fine. How much will that be?POSTAL CLERK: $11.35 [eleven thirty-five]. Do you need anything else?CAROL: Oh, yeah! I almost forgot. I need a book of stamps, too.POSTAL CLERK: OK, your total comes to $20.35 [twenty dollars and thirty-five cents].
Correct Answer
A. Send
Explanation
The correct answer is "Send". In the conversation, Carol states that she needs to send a package to New York. The postal clerk then discusses the options for sending the package, mentioning express and priority services. This indicates that Carol wants to send the package, rather than have or take it somewhere.
12.
QUESTION 1 SALESPERSON: ______(1)_______ I help you?GLORIA: Yes, I’m looking for a sweater — in a ______(2)_______ medium.SALESPERSON: Let’s see … here’s a nice white one. What do you think?GLORIA: I think I’d rather have it in ______(3)______.SALESPERSON: OK … here’s blue, in a medium. Would you like to try it on?GLORIA: OK … yes, I love it. It fits _______(4)________. How much is it?SALESPERSON: It’s $50. It will be $53, with tax. GLORIA: Perfect! I’ll take it.
Correct Answer
A. Can
Explanation
The word "can" is the correct answer because it is used to ask for permission or offer assistance. In the context of the conversation, the salesperson is asking if they can help the customer.
13.
QUESTION 2 SALESPERSON: ______(1)_______ I help you?GLORIA: Yes, I’m looking for a sweater — in a ______(2)_______ medium.SALESPERSON: Let’s see … here’s a nice white one. What do you think?GLORIA: I think I’d rather have it in ______(3)______.SALESPERSON: OK … here’s blue, in a medium. Would you like to try it on?GLORIA: OK … yes, I love it. It fits _______(4)________. How much is it?SALESPERSON: It’s $50. It will be $53, with tax. GLORIA: Perfect! I’ll take it.
Correct Answer
B. Size
Explanation
The conversation between the salesperson and Gloria revolves around finding a sweater. Gloria specifies that she is looking for a sweater in a specific size, indicating that size is the missing word in the first blank. The other options, color and brand, are not mentioned in the conversation and do not fit the context of the conversation.
14.
QUESTION 3 SALESPERSON: ______(1)_______ I help you?GLORIA: Yes, I’m looking for a sweater — in a ______(2)_______ medium.SALESPERSON: Let’s see … here’s a nice white one. What do you think?GLORIA: I think I’d rather have it in ______(3)______.SALESPERSON: OK … here’s blue, in a medium. Would you like to try it on?GLORIA: OK … yes, I love it. It fits _______(4)________. How much is it?SALESPERSON: It’s $50. It will be $53, with tax. GLORIA: Perfect! I’ll take it.
Correct Answer
A. Blue
Explanation
The salesperson suggests a white sweater to Gloria, but she prefers it in a different color. When the salesperson offers a blue sweater, Gloria tries it on and loves how it fits. This indicates that the correct answer is "Blue" because it is the color that Gloria ultimately chooses to buy.
15.
QUESTION 4 SALESPERSON: ______(1)_______ I help you?GLORIA: Yes, I’m looking for a sweater — in a ______(2)_______ medium.SALESPERSON: Let’s see … here’s a nice white one. What do you think?GLORIA: I think I’d rather have it in ______(3)______.SALESPERSON: OK … here’s blue, in a medium. Would you like to try it on?GLORIA: OK … yes, I love it. It fits _______(4)________. How much is it?SALESPERSON: It’s $50. It will be $53, with tax. GLORIA: Perfect! I’ll take it.
Correct Answer
C. Perfectly
Explanation
The word "perfectly" is the correct answer because it completes the sentence and accurately describes how the sweater fits Gloria.
16.
QUESTION 1 HOTEL RECEPTIONIST: Hi, there. How can I _______(1)______?CLAIRE: Well, I’m in town _______(2)________ for a few days, and I need to get some things done while I’m here.HOTEL RECEPTIONIST: Sure. What do you ________(3)________?CLAIRE: I need to get my hair cut. I also need to have my new pants hemmed.HOTEL RECEPTIONIST: OK. Here’s a _______(4)______ of the city. There’s a good hair salon here, which is just a block away. And there’s a tailor right here. Is there anything else?CLAIRE: Yes. I’ll need to have my car serviced before my long drive home!HOTEL RECEPTIONIST: No problem. There’s a good _______(5)________ a few blocks away.
Correct Answer
B. Help you
Explanation
The correct answer for this question is "help you." In the conversation, Claire mentions that she needs to get some things done while she's in town, and the hotel receptionist offers assistance by providing information about local services such as a hair salon, a tailor, and a car service center. Therefore, "help you" accurately reflects the receptionist's willingness to assist Claire with her needs.
17.
QUESTION 2HOTEL RECEPTIONIST: Hi, there. How can I _______(1)______?CLAIRE: Well, I’m in town _______(2)________ for a few days, and I need to get some things done while I’m here.HOTEL RECEPTIONIST: Sure. What do you ________(3)________?CLAIRE: I need to get my hair cut. I also need to have my new pants hemmed.HOTEL RECEPTIONIST: OK. Here’s a _______(4)______ of the city. There’s a good hair salon here, which is just a block away. And there’s a tailor right here. Is there anything else?CLAIRE: Yes. I’ll need to have my car serviced before my long drive home!HOTEL RECEPTIONIST: No problem. There’s a good _______(5)________ a few blocks away.
Correct Answer
C. Visiting
Explanation
The correct answer is "visiting" because Claire is in town for a few days and needs to get some things done while she's there. The hotel receptionist provides her with information about places to go for a hair cut, pants hemming, and car servicing, indicating that Claire is visiting these places to get these tasks done.
18.
QUESTION 3HOTEL RECEPTIONIST: Hi, there. How can I _______(1)______?CLAIRE: Well, I’m in town _______(2)________ for a few days, and I need to get some things done while I’m here.HOTEL RECEPTIONIST: Sure. What do you ________(3)________?CLAIRE: I need to get my hair cut. I also need to have my new pants hemmed.HOTEL RECEPTIONIST: OK. Here’s a _______(4)______ of the city. There’s a good hair salon here, which is just a block away. And there’s a tailor right here. Is there anything else?CLAIRE: Yes. I’ll need to have my car serviced before my long drive home!HOTEL RECEPTIONIST: No problem. There’s a good _______(5)________ a few blocks away.
Correct Answer
A. Need
Explanation
The correct answer is "need" because Claire is expressing her need to get some things done while she is in town. She specifically mentions needing to get her hair cut and her new pants hemmed, indicating that she has certain tasks that she requires assistance with. The word "need" accurately reflects her situation and the purpose of her conversation with the hotel receptionist.
19.
QUESTION 4 HOTEL RECEPTIONIST: Hi, there. How can I _______(1)______?CLAIRE: Well, I’m in town _______(2)________ for a few days, and I need to get some things done while I’m here.HOTEL RECEPTIONIST: Sure. What do you ________(3)________?CLAIRE: I need to get my hair cut. I also need to have my new pants hemmed.HOTEL RECEPTIONIST: OK. Here’s a _______(4)______ of the city. There’s a good hair salon here, which is just a block away. And there’s a tailor right here. Is there anything else?CLAIRE: Yes. I’ll need to have my car serviced before my long drive home!HOTEL RECEPTIONIST: No problem. There’s a good _______(5)________ a few blocks away.
Correct Answer
A. Picture
Explanation
The hotel receptionist provides Claire with a picture of the city. This is because Claire needs to get her hair cut and her pants hemmed, and the receptionist wants to show her where the hair salon and tailor are located. The picture of the city will help Claire navigate and find these places easily. Additionally, Claire mentions that she needs to have her car serviced before her long drive home, and the receptionist informs her that there is a good mechanic shop a few blocks away. The picture of the city will also help Claire find the mechanic shop.
20.
QUESTION 5 HOTEL RECEPTIONIST: Hi, there. How can I _______(1)______?CLAIRE: Well, I’m in town _______(2)________ for a few days, and I need to get some things done while I’m here.HOTEL RECEPTIONIST: Sure. What do you ________(3)________?CLAIRE: I need to get my hair cut. I also need to have my new pants hemmed.HOTEL RECEPTIONIST: OK. Here’s a _______(4)______ of the city. There’s a good hair salon here, which is just a block away. And there’s a tailor right here. Is there anything else?CLAIRE: Yes. I’ll need to have my car serviced before my long drive home!HOTEL RECEPTIONIST: No problem. There’s a good _______(5)________ a few blocks away.
Correct Answer
C. Mechanic
Explanation
The correct answer is "mechanic" because Claire mentions that she needs to have her car serviced before her long drive home. The hotel receptionist then suggests a good mechanic a few blocks away, indicating that a mechanic would be able to help Claire with her car.