1.
________ is concerned with growth of employees in all respects.
Correct Answer
B. Development
Explanation
Development is concerned with the growth of employees in all respects. It involves providing opportunities for employees to enhance their skills, knowledge, and abilities, both personally and professionally. Development activities can include training programs, mentorship, coaching, job rotations, and other initiatives aimed at improving employee performance and preparing them for future roles and responsibilities. Unlike training, which focuses on specific job-related skills, development takes a broader approach and aims to foster overall growth and potential of employees. Education, on the other hand, refers to formal learning programs such as degree courses, while development encompasses a wider range of learning and growth opportunities.
2.
A systematic method to teach skills for job while presenting facts and getting feedback is called
Correct Answer
D. Programmed Learning
Explanation
Programmed learning is a systematic method that involves presenting facts and information in a structured manner, allowing learners to progress at their own pace and receive immediate feedback. This approach is often used to teach specific job-related skills and knowledge effectively. It breaks down complex tasks into smaller, manageable steps and provides learners with clear instructions and feedback to reinforce learning. By using programmed learning, individuals can acquire job skills efficiently and effectively.
3.
Training technique, which allows trainees to solve problems and work in different departments is called
Correct Answer
A. Job Rotation
Explanation
Job rotation is a training technique that involves moving employees through different departments and positions within an organization. This allows trainees to gain a broader understanding of the company's operations and develop a range of skills. By experiencing different roles, trainees can enhance their problem-solving abilities and adaptability. Job rotation also helps in identifying employees' strengths and interests, enabling better career planning and development.
4.
Changing process in which change is formulated and implemented by employees is called
Correct Answer
A. Organisational Development
Explanation
Organizational development refers to the planned and systematic process of implementing change within an organization. It involves the active participation of employees in formulating and implementing the changes. This approach recognizes the importance of employee involvement and empowerment in driving organizational change. Therefore, the correct answer is Organisational Development.
5.
Important concepts in small group communication are leadership and leader. Leadership relates to a ___________, while a leader is a ___________
Correct Answer
B. Process ; person
Explanation
Leadership is a process that involves influencing and guiding a group towards achieving a common goal. It encompasses the actions and behaviors that a leader takes to motivate and coordinate the group members. On the other hand, a leader is an individual who holds a position of authority or influence within the group and is responsible for directing and guiding the group's activities. Therefore, the correct answer is process; person.
6.
Which of the following types of leaders encourages members to participate in group decisions, including policy-making decisions?
Correct Answer
B. Democratic
Explanation
A democratic leader encourages members to participate in group decisions, including policy-making decisions. This type of leader values the input and ideas of their team members, and believes in the importance of collective decision-making. They promote open communication, collaboration, and inclusivity within the group, fostering a sense of ownership and empowerment among team members. By involving everyone in the decision-making process, a democratic leader creates a more engaged and motivated team, leading to better outcomes and a stronger sense of unity within the group.
7.
Completion time of training, cost of resources and number of trainees are variables that must be considered in
Correct Answer
C. Delivery of training
Explanation
The completion time of training, cost of resources, and number of trainees are all factors that need to be taken into account when considering the delivery of training. These variables can affect the efficiency and effectiveness of the training program. The completion time of training determines how long it will take for employees to acquire the necessary skills and knowledge. The cost of resources will impact the budget and availability of training materials and tools. The number of trainees will determine the logistics of organizing and conducting the training sessions. Considering these variables is crucial in ensuring that the training is delivered in a timely and cost-effective manner.
8.
Most flexible type of training in which employees are trained while performing tasks and responsibilities associated with job is classified as
Correct Answer
C. On-the-job training
Explanation
On-the-job training is the most flexible type of training in which employees are trained while performing tasks and responsibilities associated with their job. This type of training allows employees to learn and develop their skills in a real work environment, making it highly practical and effective. It provides hands-on experience and allows employees to immediately apply what they have learned, resulting in a faster learning curve and increased job proficiency. On-the-job training is often tailored to the specific needs of the employee and can be easily adjusted and modified as needed.
9.
In employee training, last stage for trainee's on-the-job training is to
Correct Answer
D. Do follow up
Explanation
The last stage for a trainee's on-the-job training is to do follow up. This involves checking in with the trainee after they have completed their training to ensure that they have successfully applied what they have learned and to address any concerns or questions they may have. Follow up is important to ensure that the training has been effective and to provide ongoing support to the trainee as they continue to develop their skills in the workplace.
10.
How does training and development offer competitive advantage to an organisation?
Correct Answer
A. Removing performance deficiencies
Explanation
Training and development can offer a competitive advantage to an organization by removing performance deficiencies. When employees lack the necessary skills or knowledge to perform their jobs effectively, it can lead to lower productivity and decreased competitiveness. By providing training and development opportunities, organizations can address these deficiencies and improve employee performance. This can result in increased efficiency, better customer satisfaction, and ultimately, a competitive edge in the market.
11.
Which of this is a step in training process?
Correct Answer
D. Use of evaluation models
Explanation
The use of evaluation models is a step in the training process. Evaluation models are used to assess the effectiveness of the training program and determine if the desired outcomes and objectives have been met. These models help in measuring the impact of the training on the employees' knowledge, skills, and abilities (KSAs), and provide valuable feedback for improvement. By using evaluation models, organizations can ensure that their training programs are successful and make necessary adjustments to enhance future training initiatives.
12.
Microlearning is used in all except:
Correct Answer
C. Game Silo
Explanation
Microlearning is a method of delivering small, bite-sized learning modules that are focused on specific learning objectives. It is typically used to provide quick and easily accessible learning resources. Duolingo, Domino's Pizza Maker, and Play with Oreo are all examples of applications or platforms that can benefit from microlearning. However, Game Silo does not necessarily require microlearning as it may not involve the same level of instructional content or learning objectives as the other options.
13.
The Kirkpatrick model does not take into consideration:
Correct Answer
B. Evaluation
Explanation
The Kirkpatrick model is a widely used framework for evaluating training programs. It consists of four levels: reaction, learning, behavior, and results. However, the model does not specifically address the level of evaluation known as "evaluation." This level involves assessing the effectiveness and impact of the training program on the learners and the organization. While the Kirkpatrick model covers other important aspects like learner reaction, knowledge acquisition, and behavioral changes, it does not explicitly focus on the evaluation of the program itself.
14.
Using internet for training employees in the organisation is known as
Correct Answer
B. E-learning
Explanation
E-learning refers to the use of internet-based technologies to provide training and educational materials to employees within an organization. It allows employees to access training materials at their own pace and convenience, regardless of their location. E-learning can include various formats such as online courses, webinars, virtual classrooms, and interactive modules. This method of training is cost-effective, scalable, and provides flexibility to both employees and employers.
15.
ADDIE model does not include:
Correct Answer
D. Experimentation
Explanation
The ADDIE model is a commonly used instructional design framework that consists of five phases: Analysis, Design, Development, Implementation, and Evaluation. The model guides the process of creating effective and efficient instructional materials. However, experimentation is not included in the ADDIE model. While experimentation can be a valuable component of the instructional design process, it is not explicitly mentioned or incorporated as a separate phase in the ADDIE model.
16.
Which of the following is not true?
Correct Answer
C. Role Playing is an on-the-job training method.
Explanation
Role playing is not an on-the-job training method. It is a training technique where participants act out specific roles or scenarios to simulate real-life situations and practice their skills. On-the-job training refers to learning while performing actual work duties in the workplace.
17.
Which term refers to a systematic process by which an employee selects career goals and paths to those goals?
Correct Answer
D. Career Planning
Explanation
Career planning refers to a systematic process by which an employee selects career goals and paths to those goals. It involves assessing one's skills, interests, and values, exploring different career options, setting goals, and creating a plan to achieve those goals. Career planning helps individuals make informed decisions about their career path, identify opportunities for growth and development, and take steps towards achieving their desired career outcomes.
18.
KSA(Knowledge,Skill,Abilities) is an acronym generally used to define what :
Correct Answer
A. Competency
Explanation
KSA (Knowledge, Skill, Abilities) is an acronym used to define competency. Competency refers to the combination of knowledge, skills, and abilities that an individual possesses and can apply effectively in a specific context or job role. It encompasses the understanding of concepts, the ability to perform tasks, and the application of skills to achieve desired outcomes. Therefore, KSA is commonly used to describe the overall competency level of an individual.
19.
Refresher training is meant to acquaint old employees with new methods of performing their job.
Correct Answer
A. True
Explanation
Refresher training is designed to update and familiarize existing employees with new techniques and approaches to carry out their job responsibilities. This training is essential to ensure that employees stay up-to-date with the latest industry standards and practices, enabling them to perform their tasks efficiently and effectively. By providing refresher training, organizations can enhance employee skills and knowledge, ultimately leading to improved job performance and productivity. Therefore, the statement "Refresher training is meant to acquaint old employees with new methods of performing their job" is true.
20.
Which is the most scientific method to evaluate success of training program?
Correct Answer
C. Control Group Arrangement
Explanation
Control Group Arrangement is the most scientific method to evaluate the success of a training program because it involves dividing the participants into two groups - the control group and the experimental group. The control group does not receive the training program, while the experimental group does. By comparing the performance and outcomes of both groups, any improvements or changes can be attributed to the training program, thus providing a more accurate assessment of its effectiveness. This method helps to eliminate confounding variables and ensures that the observed results are truly a result of the training program.