Clc Heath Check Jun 2016

When you encounter CI down link, flight control only provide total passenger figure, pax's seat zone and check-in baggage detail to you. According to the procedure LCO shall use all ________ weight for weight and balance calculation for Adult and Child while using ________ kgs for infant. Then LCO shall input pax and bag detail into FM system manually. (________ mode). Finally, endorse the remark "All ________ weight applied due to check-in system ________" on ________ SI column.P.S. Please answer in small capital letter 

DEL RCO informed you final I-ramp could not be sent due to temporary network error, so RCO confirm the final LIR verbally and you sent final loadsheet 01 based on verbal loading confirmation. After aircraft pushed back, you received an email with final I-ramp which is not corresponding to the verbal loading confirmation. What are the proper responses and reactions for CLC?

• Prepare eARS

• Ignore the final I-ramp email cause you already confirm LIR verbally

• Report to IOC if OHCP result - Fail

• Just update system as the final I-ramp email and send final loadsheet 02 to captain

• Reconfirm the actual loading with Ramp staff

• Contact Aircraft Control Tower and hold the aircraft immediately

• Bet with your friends and guess which is the corrected LIR

• Informed case to Port MOD

• Apply Operational Halt Check Programme (OHCP)

When you received a bomb threat, you should preform all actions as following:-Listen carefully and make note of the actual word used by the caller and time it was received.-Try to keep the caller talking if possible-Try to identify the caller (M/F? Background sound? Attitude/tone?)-Attract the attention of a colleague or supervisor, who should inform the police / AVSECO staff-Ask the caller question about the bomb or him/herself-Complete the Bomb Threat Report Form

• True

• False

Final loadsheet is to be transmitted only when what criteria are met?

• Aircraft basic information (DOW, Index) are verified

• Final cargo load received and NOTOC criteria and status being verified

• All check-in baggage received

• Final I-ramp received and verified

• Confirmation call received

• Station control informed

• Final Fuel order received

• Cross-check by other LCO

• Aircraft pushed back

• Baggage load details finalized (BMS)

• When STD -6 mins

KUL RCO sent I-ramp indicated 1pc empty idol box loaded in H52, so you need to updated DOW with ________ kgs and ________ index in ________ window. And you also need to endorse loading position in ________ SI. (Please fill in number and short form answer only "such as DUO, DOW")

Deadload discrepancy in loadsheet was found after flight airborne but yet it is not landed. However, FM system was showing "GD" for the flight. What should CLC response and action?

• Report Case to SSR

• Prepare eARS

• Re-open flight and update system

• Preform Operational Halt Check

• Prepare LBS for revised loadsheet and send it to captian

• Post it to the internet and share the story

• Inform case to IOC

• Prepare manual loadsheet and send it to arrival port

• Update post flight document with "remarks" and issue the correct version

• Pretend nothing was happened

In normal practice, CX Aircraft Operating Weight is the sum of ...?

• Crew baggage weight

• Take Off Fuel

• Total Fuel

• Pantry Weight

• Basic Weight

• Crew weight/Portable water

• O.C.S.

• CRC

• Blanket

In normal practice, how long should e-filing file keep in station for audit?

• 3 months

• 12 months

• 6 months

• 1 month

While BP website if temporary down at the moment, MNL RCO informed you 43L and 14L swapped after aircraft pushed back, CLC should informed MNL MOD and ask them to hold the aircraft?

• True

• False

When you received final LIR ex HKG, the total baggage count was 320. However, you found baggage count discrepancy after system updated with latest information. The figure from all ULDs plus bulk baggage was not equivalent to 320. How should you clarify before sending final loadsheet?

• Call BSS for actual total baggage pieces

• Use standard dialogue and clarify with TCO. "Total baggage in ULD is 310 and 11pcs in Bulk, Total baggage is 321 which is not match with the figure 320 written on final LIR.

• Request ALSR further check with AVESCO staff if they're not sure the actual baggage detail

• Ask TCO/ALSR to change the total baggage figure to 321pcs for final loadsheet

When you encounter CI link down, LCO should call station control (HKG) or MOD( Out port) for further instructions if no seat zone and passenger figure could be provided by relevant party.

• True

• False

When you receiving "Cargo Feed" after issued LIR. There are indicators/checkpoints in FM system that you can identify any CMQ changes (included unit changes/number changes/weight changes/DGSL code change etc.) after "cargo feed" to FM? What are these indicators?

• Very High priority pop-up FM message

• Load distribution

• Call Cargo staff

• External Cargo History