1.
The VW Vento is available with which of the following engine options.
Correct Answer
C. 1.5 TDI; 1.2 TSI; 1.6 MPI
Explanation
The VW Vento is available with three engine options: 1.5 TDI, 1.2 TSI, and 1.6 MPI.
2.
Boot space for Rapid is 460 Liters, whereas the storage for Maruti Ciaz is:
Correct Answer
A. 510 Liters
Explanation
The storage capacity for Maruti Ciaz is 510 Liters, which is larger than the boot space of Rapid. This means that Maruti Ciaz has more space to store luggage and other items compared to Rapid.
3.
What will you discuss when the customer claims Maruti Ciaz is offering 28.09 kmpl with diesel against the Rapid?
Correct Answer(s)
A. 7 speed DSG and Cruise Control
B. Ciaz does not offer diesel automatic where as Rapid offers diesel automatic option.
C. Rapid offers 21.66 kmpl (AT) & 21.14 kmpl (MT) which is ARAI approved
D. Rapid offers better power and torque against the Ciaz
Explanation
The given answer suggests that when the customer claims that the Maruti Ciaz offers 28.09 kmpl with diesel against the Rapid, the discussion will focus on several points. Firstly, the fact that the Ciaz does not offer a diesel automatic option, while the Rapid does. Secondly, the fuel efficiency figures provided by the Rapid (21.66 kmpl for AT and 21.14 kmpl for MT) are ARAI approved. Lastly, the Rapid is claimed to have better power and torque compared to the Ciaz.
4.
What will you discuss when the customer claims that the power output for Petrol Honda City is 119 PS which is better than Rapid 105 PS?
Correct Answer(s)
B. Rapid comes with 6 speed triptronic gearbox where as City offers 5 speed gear box.
C. Rapid offers a 1.6 liter MPI engine against the 1.5 liter engine of Honda city.
Explanation
The customer's claim that the power output for the Petrol Honda City is better than the Rapid can be refuted by discussing the differences in the gearbox and engine specifications of the two cars. The Rapid comes with a 6-speed triptronic gearbox, whereas the City only offers a 5-speed gearbox. Additionally, the Rapid is equipped with a 1.6 liter MPI engine, while the Honda City has a smaller 1.5 liter engine. These factors contribute to the Rapid having a better power output compared to the City, despite the City having a slightly higher PS rating.
5.
What will you discuss when the customer claims that the power output and torque for diesel Hyundai Verna is better than the Skoda Rapid?
Correct Answer
C. Rapid offers a 7 speed DSG and cruise control where as the Verna offers only 4 speed automatic.
Explanation
The correct answer explains that when the customer claims that the power output and torque for the diesel Hyundai Verna is better than the Skoda Rapid, the discussion should focus on the fact that the Rapid offers a 7 speed DSG and cruise control, while the Verna only offers a 4 speed automatic. This suggests that the Rapid may have better performance and advanced features compared to the Verna.
6.
What does Skoda Rapid offer against Rear Parking Assist offered by Hyundai?
Correct Answer
B. Parktronic Sensor at rear
Explanation
The Skoda Rapid offers a Parktronic Sensor at the rear, which means it has a sensor system installed at the back of the car to assist with parking. This sensor helps the driver by providing visual or audio cues when the car is approaching an obstacle while reversing. It allows for easier and safer parking, especially in tight spaces or crowded areas. However, it does not offer a rear view camera or Parktronic Sensors at the front and rear, which are additional features provided by Hyundai.
7.
Select all the safety features available with the Skoda Rapid.
Correct Answer(s)
B. Halogen projector headlights with manual levelling
D. Automatically dimming interior rear view mirror
F. Rough road package
G. Fuel supply cut-off in a crash
Explanation
The Skoda Rapid is equipped with halogen projector headlights with manual leveling, which allows the driver to adjust the angle of the headlights for optimal visibility. It also has an automatically dimming interior rearview mirror, which reduces glare from headlights of vehicles behind. The rough road package provides additional protection and stability when driving on uneven or unpaved roads. Lastly, the Skoda Rapid has a fuel supply cut-off in a crash, which helps prevent fuel leakage and reduces the risk of fire.
8.
ŠKODA Shield is a unique initiative to enhance the customer experience by providing the Comprehensive Motor Insurance and Extended Warranty.
Correct Answer
B. False
Explanation
The statement is false because the correct answer is actually true. ŠKODA Shield is indeed a unique initiative that aims to enhance the customer experience by providing comprehensive motor insurance and extended warranty.
9.
What will you discuss when the customer claims that the Toyota Corolla Altis diesel provides a 6-speed manual gear box with 88 PS power and 205 Nm of torque against the Skoda Octavia?
Correct Answer(s)
A. Octavia offers an automatic version where as Corolla does not.
B. Octavia offers a powerful 2.0 TDI engine.
D. 143 PS power
Explanation
The answer explains that the customer should discuss the fact that the Skoda Octavia offers an automatic version, while the Toyota Corolla Altis diesel does not. Additionally, the Skoda Octavia has a more powerful 2.0 TDI engine with 143 PS power, compared to the Corolla's 88 PS power. This information highlights the advantages of the Octavia over the Corolla in terms of transmission options and engine power.
10.
What will you discuss when the customer claims that the Toyota Corolla Altis is a safer car against the Skoda Octavia?
Correct Answer(s)
B. Adaptive Frontlight System
C. Daytime Running Lights
E. Automatically dimming interior and external rear view mirror
F. Curtain airbags at front and rear
H. MKB; TPM; Prefill; EBD
Explanation
When the customer claims that the Toyota Corolla Altis is a safer car against the Skoda Octavia, you can discuss the various safety features that the Skoda Octavia offers. These features include the Adaptive Frontlight System, which adjusts the headlights according to the driving conditions for better visibility, Daytime Running Lights that enhance visibility during the day, Automatically dimming interior and external rear-view mirrors to reduce glare, Curtain airbags at the front and rear for added protection in case of a collision, and various safety systems like MKB, TPM, Prefill, and EBD that enhance braking performance and stability. These features highlight the Skoda Octavia's commitment to safety and can be used to counter the customer's claim.
11.
What will you discuss when the customer is comparing the Chevrolet Cruze with the Skoda Octavia and claiming the better power and torque of the car?
Correct Answer(s)
A. Octavia is available with Petrol and Diesel where as the Cruze is available only with diesel.
C. 6 speed DSG gear box
D. 143 PS power and 320 Nm torque
E. Better milage - 19.3 kmpl
Explanation
The explanation for the given answer is that the Octavia offers more options in terms of fuel type as it is available with both petrol and diesel engines, whereas the Cruze is only available with a diesel engine. Additionally, the Octavia has a 6-speed DSG gearbox, which provides smoother and more efficient gear shifts. The Octavia also has a higher power output of 143 PS and torque of 320 Nm, which translates to better acceleration and performance. Furthermore, the Octavia offers better mileage with 19.3 kmpl, which means lower fuel consumption and cost savings for the customer.
12.
What will you discuss when the customer is comparing the Hyundai Elantra with the Skoda Octavia and claiming that it looks great on the outside?
Correct Answer(s)
A. Octavia is a performance-oriented driver’s car
C. Timeless design
D. Crystal cut Bi-xenon headlamps against the projector headlamps with the Elantra
Explanation
The answer suggests discussing the performance-oriented nature of the Octavia as a driver's car, highlighting its powerful engine, better torque, and power. Additionally, the answer mentions the timeless design of the Octavia, which can be seen as a unique and attractive feature compared to the Elantra. Lastly, the answer points out the difference in headlamp technology, with the Octavia having crystal cut Bi-xenon headlamps, which are considered superior to the projector headlamps of the Elantra.
13.
What will you discuss when the customer is claiming the Volkswagen Jetta has a powerful and responsive petrol engine against the Skoda Octavia?
Correct Answer(s)
A. Performance-oriented driver’s car
C. Power 180 PS against 120 PS of Jetta
E. 7 speed DSG with triptronic
Explanation
The customer's claim that the Volkswagen Jetta has a powerful and responsive petrol engine compared to the Skoda Octavia can be discussed by highlighting the features that make the Octavia a performance-oriented driver's car. The Octavia is equipped with a 1.8 MPI engine, which is more powerful than the 1.4 TSI engine of the Jetta. It also has a power output of 180 PS, which is higher than the Jetta's 120 PS. Additionally, the Octavia offers 320 Nm of torque, while the Jetta only has 200 Nm. Furthermore, the Octavia is equipped with a 7-speed DSG with triptronic, which enhances its performance and responsiveness.
14.
What will you discuss with the customer when he claims Audi A3 provides an excellent engine and gearbox performance against the Skoda Octavia?
Correct Answer(s)
B. Octavia is a performance-oriented driver’s car
C. Very reasonable pricing against the Audi A3
Explanation
The correct answer explains that one of the things to discuss with the customer is that the Octavia is a performance-oriented driver's car and offers very reasonable pricing compared to the Audi A3. This suggests that the Octavia may have better engine and gearbox performance than the Audi A3 at a more affordable price.
15.
Select the features you will discuss when the customer is comparing the Skoda Octavia with the Renault Fluence?
Correct Answer(s)
A. Renault Fluence is only available in Diesel, where as the Octavia is available with Petrol and Diesel both
B. Octavia is a performance-oriented driver’s car
C. Octavia offers 143 PS power and 320 Nm torque
E. Octavia offers 8 airbags where as Fluence offers 4 airbags
Explanation
The features that will be discussed when comparing the Skoda Octavia with the Renault Fluence include the availability of fuel options, with the Octavia offering both petrol and diesel while the Fluence is only available in diesel. Another feature is that the Octavia is a performance-oriented driver's car, which may be a point of interest for customers. Additionally, the Octavia offers more power and torque compared to the Fluence, with 143 PS power and 320 Nm torque. Lastly, the Octavia offers more airbags, with 8 airbags compared to the Fluence's 4 airbags.
16.
Customer is comparing petrol Renault Scala against the Skoda Rapid, what are the features you will discuss?
Correct Answer(s)
A. Rapid offers a powerful 1.6 liter MPI engine, where as Scala offers 1.5 liter engine.
B. Rapid offers 105 PS power against the 98 PS power of Scala
Explanation
The features that will be discussed when comparing the petrol Renault Scala against the Skoda Rapid are the engine specifications. The Rapid offers a more powerful 1.6 liter MPI engine compared to the Scala's 1.5 liter engine. Additionally, the Rapid also has a higher power output of 105 PS compared to the Scala's 98 PS.
17.
A reverse parking camera is available with the Vitara Breeza.
Correct Answer
A. True
Explanation
The statement "A reverse parking camera is available with the Vitara Breeza" is true. This means that the Vitara Breeza car model comes equipped with a reverse parking camera. This feature allows the driver to have a clear view of the area behind the car when parking in reverse, enhancing safety and convenience.
18.
Smartplay Infotainment System (with Apple CarPlay and MirrorLink) is available with the Vitara Breeza.
Correct Answer
A. True
Explanation
The given statement is true because it states that the Smartplay Infotainment System, which includes Apple CarPlay and MirrorLink, is available with the Vitara Breeza. This implies that the car is equipped with these features, allowing users to connect their Apple devices and mirror their phone's screen on the car's infotainment system.
19.
Ground clearance of Rapid ________ mm; Hyundai Verna ________ mm; Honda City ________ mm.
Correct Answer
168
165
165
Explanation
The ground clearance of the Rapid is 168 mm, while the Hyundai Verna and Honda City have a ground clearance of 165 mm.
20.
Power of Skoda Superb Diesel AT ________ PS whereas Audi A4 ________ PS
Correct Answer
177
176
Explanation
The given answer suggests that the power of the Skoda Superb Diesel AT is 177 PS, while the power of the Audi A4 is 176 PS.
21.
Select the comfort features of Skoda Superb from the following list:
Correct Answer(s)
B. 12-way electrically adjustable driver and front passenger seat
C. 6.5 inch LCD TFT colour display
F. Canton Sound System - 12 speakers (610 W)
H. 3-Zone Climatronic - temptature control on rear centre console
Explanation
The correct answer includes the comfort features of the Skoda Superb such as the 12-way electrically adjustable driver and front passenger seat, the 6.5 inch LCD TFT colour display, the Canton Sound System with 12 speakers, and the 3-Zone Climatronic with temperature control on the rear centre console. These features enhance the comfort and convenience of the vehicle by providing adjustable seating options, a high-quality audio system, and advanced climate control capabilities.
22.
Safety feature - Front fog lights with corner function is available with:
Correct Answer(s)
A. Yeti
C. Octavia
D. Superb
Explanation
The front fog lights with corner function are available in the Yeti, Octavia, and Superb models. These lights provide enhanced visibility during foggy conditions and also have a cornering function, which means they illuminate the area where the vehicle is turning. This feature is designed to improve safety by increasing visibility and reducing the risk of accidents.
23.
Automatically dimming interior and external rearview mirror is not available with:
Correct Answer
C. Rapid
Explanation
The Rapid does not have the feature of automatically dimming interior and external rearview mirrors.
24.
What will you discuss when the customer claims the petrol Toyota Camry has a powerful engine against the new Skoda Superb?
Correct Answer(s)
A. Superb comes with a punchy and powerful engine
B. The Camry is equipped with 2.5 liters however the power output is 181 PS, where the Superb is a 1.8 liter engine and provides power of 180 PS.
C. The Camry provides 233 Nm torque where as the Superb offers 250 Nm.
E. Also the Superb has a spacious and comfortable cabin.
Explanation
The answer highlights the key points of comparison between the petrol Toyota Camry and the new Skoda Superb. It mentions that the Superb has a punchy and powerful engine, even though it has a smaller engine size compared to the Camry. It also mentions that the Superb offers higher torque than the Camry. Additionally, the answer emphasizes that the Superb has a spacious and comfortable cabin, which could be another selling point to discuss with the customer.
25.
Skoda Superb comes with ________ liters luggage compartment space, ________ liters of total luggage space with rear seatbacks folded.
Correct Answer(s)
625
1760
Explanation
The Skoda Superb has a luggage compartment space of 625 liters. When the rear seatbacks are folded, the total luggage space increases to 1760 liters.
26.
Gear-shift controls on the steering wheel (for manual transmission), is available with the new Skoda Superb.
Correct Answer
B. False
Explanation
The given statement is false. Gear-shift controls on the steering wheel for manual transmission are not available with the new Skoda Superb. This means that the car does not have the feature of gear-shift controls on the steering wheel for manual transmission.
27.
Gear-shift controls on the steering wheel (for manual transmission), are available with the new Skoda Superb.
Correct Answer
B. False
Explanation
The given statement is false because gear-shift controls on the steering wheel are not available with the new Skoda Superb.
28.
What are the main benefits of ŠKODA genuine parts?
Correct Answer(s)
A. They have maximum reliability
B. They undergo rigorous tests
C. They have a long service life, leading to great durability
D. They are of premium quality
Explanation
Å KODA genuine parts offer several main benefits. Firstly, they have maximum reliability, ensuring that they will function properly and effectively. Secondly, these parts undergo rigorous tests to ensure their quality and performance. This guarantees that they meet the highest standards and will not fail under normal conditions. Additionally, Å KODA genuine parts have a long service life, leading to great durability. This means that they will last for a significant period of time without needing to be replaced. Lastly, these parts are of premium quality, providing customers with the assurance that they are purchasing a high-end product.
29.
What is the advantage of ABS?
Correct Answer
C. Prevents wheel lock-up during sudden braking
Explanation
ABS stands for Anti-lock Braking System, and its advantage is that it prevents wheel lock-up during sudden braking. When a vehicle's wheels lock up during braking, it can cause the driver to lose control of the vehicle and increase the stopping distance. ABS helps to maintain traction between the tires and the road by modulating the brake pressure on each wheel, allowing the driver to maintain steering control and reducing the risk of skidding or sliding. This improves the overall safety and stability of the vehicle during emergency braking situations.
30.
Is there any warranty on Paint & corrosion?
Correct Answer
C. 3 years and 6 years
Explanation
The correct answer is 3 years and 6 years. This suggests that there are two separate warranties for paint and corrosion. The paint warranty is for a duration of 3 years, while the corrosion warranty is for a longer duration of 6 years.
31.
Tablet holder for headrest or armrest is available as an accessory with Skoda Superb?
Correct Answer
A. True
Explanation
The statement suggests that a tablet holder for the headrest or armrest is available as an accessory with the Skoda Superb. This means that customers have the option to purchase and attach a tablet holder to the headrest or armrest of their Skoda Superb, allowing them to conveniently use their tablets while seated in the car. Therefore, the answer "True" indicates that this accessory is indeed available for the Skoda Superb.
32.
What differences will you highlight while the customer compares the Ambition Diesel AT and Style Plus Diesel AT?
Correct Answer(s)
A. Cooled Glove Box Compartment
B. Cruise Control
C. Automatic front wiper system with rain sensor
D. Automatic air conditioning with electronic regulation of cabin temperature
G. Automatically dimming interior rear view mirror
H. Halogen projector headlights
Explanation
The differences that will be highlighted while comparing the Ambition Diesel AT and Style Plus Diesel AT are the presence of a cooled glove box compartment, cruise control, an automatic front wiper system with rain sensor, automatic air conditioning with electronic regulation of cabin temperature, an automatically dimming interior rear view mirror, and halogen projector headlights. These features are not available in the Ambition Diesel AT model but are present in the Style Plus Diesel AT model.
33.
Bi-Xenon headlights with ____________ levelling.
Correct Answer
C. Dynamic levelling
Explanation
Dynamic levelling refers to a feature in Bi-Xenon headlights that automatically adjusts the angle of the headlights based on the vehicle's movement and load. This ensures that the headlights are always properly aligned and provide optimal visibility on the road. Unlike manual or automatic levelling, dynamic levelling takes into account factors such as acceleration, braking, and weight distribution, making it a more advanced and efficient option for ensuring the headlights are always in the correct position.
34.
LED Daytime Running Lights is available with the Octavia 1.4 L TSI variant?
Correct Answer
B. False
Explanation
The given answer is False because the statement suggests that LED Daytime Running Lights are available with the Octavia 1.4 L TSI variant, which is incorrect.
35.
Select all the options that you will discuss about the DSG gearbox.
Correct Answer(s)
A. It works almost as two separate systems, one engaging the odd-numbered and the
other the even-numbered gears.
B. Rapid uses the same DSG gearbox which is available with the premium cars like Octavia and Superb.
C. With two clutches working together, you can change gears almost instantly while experiencing smooth, uninterrupted power.
D. With two clutches working together, you can change gears almost instantly while experiencing smooth, uninterrupted power.
Explanation
The correct answer options discuss the features and functioning of the DSG gearbox. It mentions that the DSG gearbox works as two separate systems, engaging odd-numbered and even-numbered gears. It also states that the Rapid car uses the same DSG gearbox found in premium cars like Octavia and Superb. Additionally, it highlights the advantage of two clutches working together, allowing for quick gear changes and a smooth and uninterrupted power delivery.
36.
The Skoda Octavia makes a fantastic family car, because it is impractical, relaxing to drive, and surprisingly affordable to buy and run.
Correct Answer
B. False
Explanation
The given statement suggests that the Skoda Octavia is a fantastic family car because it is impractical, relaxing to drive, and surprisingly affordable to buy and run. However, the correct answer is False. The statement contradicts the question, as it states that the Skoda Octavia is a fantastic family car, while the correct answer is False.