Trivia Questions On Honda Car Maintenance! Quiz

1. How many years of detailed transaction history and contact log information can I retain in my MYOB file?

2 Years

1 Year

7 Years

3 Years

5 Years

The correct answer is 7 Years. This means that in a MYOB file, you can retain detailed transaction history and contact log information for a period of 7 years. This is important for record-keeping and compliance purposes, as it allows businesses to maintain a comprehensive history of their financial transactions and customer interactions over an extended period of time. Retaining this information for 7 years ensures that businesses have access to accurate and up-to-date records for auditing, tax reporting, and other legal requirements.

Explanation

The correct answer is 7 Years. This means that in a MYOB file, you can retain detailed transaction history and contact log information for a period of 7 years. This is important for record-keeping and compliance purposes, as it allows businesses to maintain a comprehensive history of their financial transactions and customer interactions over an extended period of time. Retaining this information for 7 years ensures that businesses have access to accurate and up-to-date records for auditing, tax reporting, and other legal requirements.

2. A Customer card can be merged into a Supplier card.

True

False

A customer card cannot be merged into a supplier card because they are two separate entities with different information and purposes. A customer card contains information about a customer, such as their contact details, purchase history, and payment information. On the other hand, a supplier card contains information about a supplier, such as their contact details, products or services they provide, and payment terms. These two cards serve different functions and cannot be merged together.

Explanation

A customer card cannot be merged into a supplier card because they are two separate entities with different information and purposes. A customer card contains information about a customer, such as their contact details, purchase history, and payment information. On the other hand, a supplier card contains information about a supplier, such as their contact details, products or services they provide, and payment terms. These two cards serve different functions and cannot be merged together.

3. Where do I store my customer's bank account details if I want to use electronic payments?

On their card file under the 'Selling Details' tab.

On their card file under the 'Payments Details' tab.

It can't be stored, it must be re-entered whenever I process an electronic payment.

In the customer's 'Contact Log' file.

The customer's bank account details should be stored on their card file under the 'Selling Details' tab. This is because the 'Selling Details' tab is specifically designed to store information related to electronic payments, such as the customer's bank account details. Storing the information in this tab allows for easy access and retrieval when processing electronic payments, eliminating the need to re-enter the details every time.

Explanation

The customer's bank account details should be stored on their card file under the 'Selling Details' tab. This is because the 'Selling Details' tab is specifically designed to store information related to electronic payments, such as the customer's bank account details. Storing the information in this tab allows for easy access and retrieval when processing electronic payments, eliminating the need to re-enter the details every time.

4. I've forgotten one of my customer's names stored in MYOB but I do know their street address. What's the quickest way to find the card file?

Use the 'Ctrl Y' shortcut key to seach for the card.

In reports, run the Card 'Addresses' report, export to Excel and then use Excel's 'find transaction' tool.

In the Command Centre click 'Cards List', and then use the 'Search by' option.

Press the keyboard F1 key to pop-up the enquiry window.

The quickest way to find the card file of the customer whose name is forgotten but the street address is known is to click on 'Cards List' in the Command Centre and then use the 'Search by' option. This allows for a targeted search based on the available information, making it faster and more efficient than the other options provided.

Explanation

The quickest way to find the card file of the customer whose name is forgotten but the street address is known is to click on 'Cards List' in the Command Centre and then use the 'Search by' option. This allows for a targeted search based on the available information, making it faster and more efficient than the other options provided.

5. To use MYOB's mail merge feature you must have pre-installed on your computer

Microsoft Word

Outlook or Outlook Express

Both Outlook / Outlook Express and Microsoft Word

None of the above, everything is handled by MYOB

To use MYOB's mail merge feature, Microsoft Word must be pre-installed on your computer. This is because mail merge requires the use of a word processing program to create and format the document templates that will be used for merging with the data from MYOB. Microsoft Word is a commonly used word processing program that is compatible with MYOB's mail merge feature. Outlook or Outlook Express are not necessary for using MYOB's mail merge feature, as they are email clients and not word processing programs.

Explanation

To use MYOB's mail merge feature, Microsoft Word must be pre-installed on your computer. This is because mail merge requires the use of a word processing program to create and format the document templates that will be used for merging with the data from MYOB. Microsoft Word is a commonly used word processing program that is compatible with MYOB's mail merge feature. Outlook or Outlook Express are not necessary for using MYOB's mail merge feature, as they are email clients and not word processing programs.

6. I want to use MYOB's email option to send customer invoices and statements. I can do this with any of the popular web-based programs including Hotmail, Gmail, and Yahoo.

True

False

The statement is false because MYOB's email option is not compatible with all popular web-based programs including Hotmail, Gmail, and Yahoo.

Explanation

The statement is false because MYOB's email option is not compatible with all popular web-based programs including Hotmail, Gmail, and Yahoo.

7. I run a gym and have issued all my customers with a membership ID number. I can store this number on their card file in the 'Card ID' field. The membership number

Must be strictly numeric only.

Can be a combination of letters and numbers.

Depends on the user preference settings.

Must be unique - duplicate Card IDs are not allowed.

The correct answer is that the membership number can be a combination of letters and numbers, and it must be unique - duplicate Card IDs are not allowed. This means that the gym owner has the flexibility to use both letters and numbers in the membership ID, allowing for a wider range of possible ID combinations. Additionally, each customer must have a unique ID to avoid any confusion or duplication in the system.

Explanation

The correct answer is that the membership number can be a combination of letters and numbers, and it must be unique - duplicate Card IDs are not allowed. This means that the gym owner has the flexibility to use both letters and numbers in the membership ID, allowing for a wider range of possible ID combinations. Additionally, each customer must have a unique ID to avoid any confusion or duplication in the system.

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8. If I change an address on a customer's card file, then reprint one of their previously recorded invoices, the original address will still print on the form.

True

False

When you change an address on a customer's card file and reprint one of their previously recorded invoices, the updated address will be printed on the form. This means that the original address will not appear on the invoice after the change has been made. Therefore, the correct answer is False.

Explanation

When you change an address on a customer's card file and reprint one of their previously recorded invoices, the updated address will be printed on the form. This means that the original address will not appear on the invoice after the change has been made. Therefore, the correct answer is False.

9. Which type of cards can be 'Combined'?

Customers

Suppliers

Employees

Personal

All Cards

The cards that can be 'Combined' are Customers, Suppliers, and Personal cards. This means that these types of cards can be merged or joined together in some way, possibly for the purpose of consolidating information or creating a unified database. It is not specified what exactly 'Combined' means in this context, but based on the given options, these three types of cards are the ones that can be combined.

Explanation

The cards that can be 'Combined' are Customers, Suppliers, and Personal cards. This means that these types of cards can be merged or joined together in some way, possibly for the purpose of consolidating information or creating a unified database. It is not specified what exactly 'Combined' means in this context, but based on the given options, these three types of cards are the ones that can be combined.

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