1.
You must “pull your own weight,” and at times you may have to deny some personal preferences for the good of your group, section, and unit.
Correct Answer
A. Group Discipline
Explanation
Group discipline refers to the ability of individuals within a group to work together towards a common goal and follow the rules and expectations set by the group. It involves putting the needs and interests of the group above personal preferences and making sacrifices for the greater good. In this context, the statement emphasizes the importance of individuals pulling their own weight and being willing to deny personal preferences in order to maintain discipline within the group, section, and unit. This ensures that everyone is working together effectively and efficiently towards achieving the group's objectives.
2.
Airmens willingness to do good of the unit, it demands habitual but reasoned obedience that preserves intiative and functions even in the absence of the commander.
Correct Answer
A. Unit Discipline
Explanation
Unit discipline refers to the willingness of airmen to work together as a cohesive unit and follow orders even in the absence of the commander. It requires habitual obedience and reasoned decision-making to maintain initiative and ensure the smooth functioning of the unit. This type of discipline is crucial for the success and effectiveness of any military operation.
3.
Requires a strong sense of responsibility in performing your job to the best of your abilities, volunteering for the tough jobs, and working overtime, if necessary, to accomplish your mission as it relates to the Air Force mission.
Correct Answer
A. Task Discipline
Explanation
Task discipline is the correct answer because it refers to the ability to stay focused and committed to completing assigned tasks and responsibilities. It involves taking personal responsibility for one's work, volunteering for challenging assignments, and being willing to put in extra effort when needed. This type of discipline is important in the Air Force as it ensures that individuals are dedicated to accomplishing their mission and contributing to the overall mission of the Air Force.
4.
Processes/actions designed to keep someone from doing something undesirable.
Correct Answer
A. Preventive Discipline
Explanation
Preventive discipline refers to the processes and actions implemented to deter individuals from engaging in undesirable behaviors. It involves establishing rules, regulations, and consequences to discourage misconduct and promote responsible behavior. This form of discipline aims to prevent problems before they occur, creating a structured and controlled environment. Unlike self-discipline, which focuses on individual self-control, preventive discipline is often enforced by authorities such as parents, teachers, or supervisors. Similarly, military discipline and group discipline involve implementing strict rules and regulations to maintain order and prevent undesirable actions within military units or group settings.
5.
A willing and instinctive sense of responsibility that leads you to do whatever needs to be done; far above your acceptance of imposed discipline
Correct Answer
A. Self-Discipline
Explanation
Self-discipline refers to the ability to control and motivate oneself to stay focused and committed to achieving goals and tasks. It is a personal attribute that comes from within and is not imposed by external factors. This sense of responsibility and commitment goes beyond just following rules or orders, as it is driven by an internal desire to do what needs to be done. Self-discipline is a key trait for success in various aspects of life, as it helps individuals stay organized, motivated, and determined to overcome challenges and achieve their objectives.
6.
These are quality force management tools available to supervisors, superiors, and commanders.
Correct Answer
A. Adverse Administration and Punitive Actions Discipline
Explanation
Adverse Administration and Punitive Actions Discipline refers to the disciplinary measures taken against individuals in the military who have engaged in misconduct or violated regulations. This includes actions such as reprimands, restrictions, extra duties, reduction in rank, or even discharge from the military. These measures are used to maintain order, ensure compliance with rules and regulations, and promote accountability among military personnel.
7.
Founded upon respect for and loyalty to properly constituted authority; it’s that mental attitude and state of training
which renders obedience instinctive under all conditions.
Correct Answer
A. Military Discipline
Explanation
This answer is correct because military discipline is founded upon respect for and loyalty to properly constituted authority. It is a mental attitude and state of training that makes obedience instinctive under all conditions. This type of discipline is essential in the military to ensure order, effectiveness, and the ability to carry out missions successfully.
8.
TSgt Jumbo receives a phone call from an Airman who has been accused of being AWOL and is now being charged 10 days of “bad time.” Jumbo investigates the situation, finds out A1C Zon failed to process the leave form. Jumbo discovers several other members in the organization with the same problem. TSgt Jumbo has already given A1C Zon verbal counseling for neglecting paperwork. While discussing with his commander, Jumbo says, “I recommend an administrative demotion, Zon can’t follow simple orders.”
TSgt Jumbo’s ______ will MOST likely ______ his effectiveness.
Correct Answer
C. Inappropriate use of correction; decrease
Explanation
TSgt Jumbo's inappropriate use of correction, specifically recommending an administrative demotion, will most likely decrease his effectiveness. This is because the situation described does not warrant such a severe punishment. A1C Zon's failure to process the leave form can be addressed through appropriate corrective measures, such as additional training or closer supervision. By recommending an administrative demotion, TSgt Jumbo is overreacting and not effectively addressing the issue at hand. This inappropriate use of correction is likely to decrease his effectiveness as a leader and damage morale within the organization.
9.
During a conversation with his fellow Flight Chiefs, TSgt Gomez says, “This can either be paper or electronic and is maintained outside of the organization. It can only be implemented at the commander’s level and houses an Airman’s past written counseling forms, legal, and non-judicial occurrences. This is outside of the supervisor’s control.”
TSgt Gomez’s comments BEST identify _____.
Correct Answer
A. UIFs
Explanation
TSgt Gomez's comments best identify UIFs (Unfavorable Information Files). UIFs can be maintained in either paper or electronic form and are kept outside of the organization. They can only be implemented at the commander's level and contain an Airman's past written counseling forms, legal, and non-judicial occurrences. Supervisors do not have control over UIFs.
10.
During a conversation with his subordinates, TSgt Niland states “The Area Defense Counsel is sometimes a tenant unit on military installations.” His subordinates thanked him for the information because they were in dire need of assistance.
TSgt Niland’s ______ will MOST likely ______ his subordinate’s effectiveness.
Correct Answer
A. Misunderstanding of fair and impartial trial; decrease
Explanation
TSgt Niland's misunderstanding of fair and impartial trial will most likely decrease his subordinate's effectiveness. By stating that the Area Defense Counsel is sometimes a tenant unit on military installations, TSgt Niland is providing incorrect information about the role and purpose of the Area Defense Counsel. This misunderstanding could lead to his subordinates not seeking proper legal representation or not understanding the importance of fair and impartial trials, ultimately decreasing their effectiveness in legal matters.
11.
During a first sergeants symposium the briefer MSgt Hackett says, “…is used when a manager is conscious of a problem a member in their organization is facing that requires more assistance from an outside agency.”
MSgt Hackett’s comments BEST identify _____.
Correct Answer
C. Referral counseling
Explanation
MSgt Hackett's comments suggest that "referral counseling" is the best identification for the situation described. Referral counseling refers to a situation where a manager recognizes a problem faced by a member in their organization that requires assistance from an external agency. This implies that the manager is aware of the issue and is referring the individual to seek help from an outside source.
12.
TSgt Smith is preparing to conduct a performance counseling session with A1C Green for being late to roll call. Previously, Smith had verbally counseled him twice for similar behavior. When Green arrived, he sat him down, told him how valuable he was to the squadron, and appreciated his work. However, he told him that being late to roll call is unacceptable, gave him a stern warning, and dismissed him. A week later, Green arrived late for roll call again and missed the mission briefing.
Smith’s actions concerning A1C Green BEST illustrate ineffective use of ________________ and its negative impact on his effectiveness.
Correct Answer
C. Progressive discipline
Explanation
TSgt Smith's actions of verbally counseling A1C Green twice before and then giving him a stern warning after being late to roll call demonstrate the use of progressive discipline. However, despite this approach, A1C Green continued to repeat the same behavior by arriving late for roll call again and missing the mission briefing. This indicates that the progressive discipline used by Smith was ineffective in correcting A1C Green's behavior and had a negative impact on Smith's effectiveness as a leader.
13.
TSgt Marble, the base dining facility NCOIC, believes that the dining facility personnel are here to support and provide a good quality of life for Airmen. She expects the dining facility to operate in a flexible, efficient, and customer oriented way. TSgt Marble met with her dining facility Airmen and like a good supervisor, established rapport with them. She did not discuss much of her expectations because she thought doing the right thing and maintaining standards are common knowledge in the Air Force. They are drilled into Airmen Basic Military Training and Technical school.
TSgt Marble’s use of _______________ will MOST likely result in _______________.
Correct Answer
C. Prevention; inappropriate performance by her Airmen
Explanation
TSgt Marble's use of prevention, or not discussing her expectations with her dining facility Airmen, will most likely result in inappropriate performance by her Airmen. By assuming that doing the right thing and maintaining standards are common knowledge, TSgt Marble is not effectively communicating her expectations to her team. This lack of clear guidance and direction may lead to misunderstandings, confusion, and ultimately inappropriate performance by her Airmen.
14.
After attending a Cross Cultural Awareness class, TSgt Trickle says, “I learned that people in certain cultures pay more attention to the message’s framework and the spoken and nonverbal cues than people from other cultures.”
TSgt Trickle’s comments BEST identify ________________.
Correct Answer
B. High context
Explanation
TSgt Trickle's comments best identify high context. This is because high context cultures are those where people pay more attention to the message's framework and the spoken and nonverbal cues. In high context cultures, communication relies heavily on implicit understanding and shared knowledge, and less on explicit verbal communication.
15.
TSgt Jonson is about to deploy for the first time. Not wanting to make the same cultural mistakes others in his unit have made while deployed, he memorized the Air Force Cultural and Language Center’s field guide on Afghanistan’s culture. He also visits a local Afghan community in the States to practice what he has learned and establishes a great working relationship with the Afghan community.
TSgt Jonson’s actions BEST illustrate ___________ knowledge of 3C education and training and its impact on his effectiveness.
Correct Answer
A. Culture-specific competence
Explanation
TSgt Jonson's actions of memorizing the Air Force Cultural and Language Center's field guide on Afghanistan's culture and visiting a local Afghan community demonstrate his culture-specific competence. By actively seeking to understand and learn about Afghanistan's culture, he is equipping himself with the necessary knowledge and skills to effectively interact and work with the Afghan community. This shows his ability to adapt and navigate specific cultural contexts, highlighting his culture-specific competence.
16.
TSgt Knight briefs her newly arrived team, “If this is your first deployment, I want you to be aware of your actions. This relates to the faith or notion that your community or ethnic set is greater than another’s. It can make you think that you are right while others are wrong. It’s important to open your mind, be tolerant, and understand that every culture is different, especially when deployed.”
TSgt Knights’s comments BEST identify _____.
Correct Answer
A. Ethnocentrism
Explanation
The correct answer is ethnocentrism. TSgt Knight's comments highlight the concept of ethnocentrism, which is the belief that one's own culture or ethnic group is superior to others. She emphasizes the importance of being open-minded, tolerant, and understanding of different cultures, suggesting that ethnocentrism can lead to thinking that one's own beliefs are right while others are wrong.
17.
SSgt Fullerton eagerly asks TSgt Tate about his upcoming deployment and the challenges he’s going to face. Tate sits down with Fullerton and goes over the cultural dynamics of the location. She goes on to say, “I have gathered all the notes and reports we have been collecting on the area. There’s a lot of great information on our interactions with the village elders along with how to effectively work with the locals. I also have manuals for you to study on the area.” After their conversation, SSgt Fullerton leaves excited and ready for the challenge. TSgt Tate’s comments BEST illustrate the ________________ part of the 3C model and its impact on mission effectiveness.
Correct Answer
C. Learning approaches
Explanation
TSgt Tate's comments about gathering notes, reports, and manuals for SSgt Fullerton to study on the area demonstrate the learning approaches part of the 3C model. By providing Fullerton with resources and information, Tate is helping Fullerton acquire the necessary knowledge and skills to effectively work in the deployment location. This emphasis on learning approaches is important for mission effectiveness as it ensures that personnel are well-prepared and knowledgeable about the cultural dynamics and challenges they will face, increasing their chances of success in their mission.
18.
SSgt Ayo asks her supervisor TSgt Vann, “Why do the women here in Iraq dress like that? They all wear the same color…black! I’m so glad our culture isn’t so restrictive.” TSgt Vann responds, “Their culture doesn’t support a lot of freedom of expression. We shouldn’t judge their culture just because it’s not like ours in the U.S.” Because
TSgt Vann _____domain of culture, his comments will MOST likely _____ subordinate effectiveness.
Correct Answer
C. Understands the Aesthetics and Recreation; enhance
Explanation
TSgt Vann's response indicates that he understands the Aesthetics and Recreation domain of culture. He acknowledges that the women in Iraq dress in a certain way due to cultural restrictions and lack of freedom of expression. By not judging their culture and recognizing the differences between their culture and the US culture, TSgt Vann is enhancing subordinate effectiveness by promoting cultural understanding and acceptance.
19.
While conducting an in-brief, TSgt Williams says, “For this intelligence unit to be successful, we must inspire certain onlookers whenever or wherever they present themselves. We must stay abreast of global current events and be able to speak on them when called upon. It begins with a united and synchronized message that is presented consistently to key audiences to achieve strategic, operational, and tactical effects.”
This scenario BEST identifies __________________________ strategic communication.
Correct Answer
B. The purpose of
Explanation
The given scenario highlights the purpose of strategic communication. TSgt Williams emphasizes the need to inspire onlookers, stay updated on global events, and deliver a consistent message to achieve strategic, operational, and tactical effects. This demonstrates that the main focus is on the purpose of communication, which is to effectively convey a unified message to key audiences in order to achieve specific objectives.
20.
TSgt Langrud was selected to address the media regarding the Air Force’Ss Self Aid and Buddy Care Training Program. He has been instructing the hands-on skill verification portion of the training for the last three years. TSgt Langrud says, “Before the interview, I rehearsed so that I could provide correct and current information about our unit’s activities. I almost got caught off guard with one question but ended up providing an answer that sustains confidence for our unit.”
This scenario BEST illustrates the goal of _______________________.
Correct Answer
A. Engagement
Explanation
The scenario best illustrates the goal of engagement. TSgt Langrud's selection to address the media shows that he is actively involved and engaged in representing his unit and the Air Force. His preparation and rehearsal for the interview demonstrate his commitment to engaging with the media and providing accurate information. Additionally, his ability to handle unexpected questions and provide a confident answer further emphasizes his engagement in the situation.
21.
While at a local pizzeria, SSgt Pym and TSgt Van Dyne heard what appeared to be a bomb explode across the street. A reporter bursts through the door with an over the shoulder cameraman and asks, “Do you think it’s a terrorist bombing like the Boston Marathon?” They respond, “It probably is. Get out of our way so that we can go and help.”
This scenario BEST illustrates the ____________ interview.
Correct Answer
B. On-scene
Explanation
The scenario described in the question involves SSgt Pym and TSgt Van Dyne being present at the location where the bomb exploded. They are approached by a reporter who asks for their opinion on the incident. This indicates that the interview is taking place at the scene of the event, making it an "on-scene" interview.
22.
TSgt Pratt is a very well respected leader. He often talks with his subordinates about the use and misuse of social media to ensure they are doing the right things. During one of his roll calls, he says, “You are responsible for what you post online. It is important that you only discuss things you know to be true and remember not to share sensitive information. ”
TSgt Pratt’s use/misuse of __________ will MOST likely____________ mission effectiveness.
Correct Answer
A. Social media guidelines; enhance
Explanation
TSgt Pratt's use of social media guidelines will most likely enhance mission effectiveness. By discussing the importance of responsible online behavior and reminding his subordinates to only share accurate information and avoid sharing sensitive information, TSgt Pratt is promoting a culture of professionalism and accountability. This will help to prevent misinformation or unauthorized disclosure of sensitive information, which can have negative consequences for mission effectiveness. By emphasizing the use of social media guidelines, TSgt Pratt is ensuring that his subordinates are aware of the potential risks and are taking appropriate actions to mitigate them, ultimately enhancing mission effectiveness.
23.
During his briefing at the Newcomers Orientation, TSgt Mullins says, “This is a sociable measureable act and open-source material that can be composed, understood, or patched together by an adversary to develop perilous information.
This scenario BEST identifies ____________________________ .
Correct Answer
A. OPSEC
Explanation
The given correct answer for this question is OPSEC. The statement by TSgt Mullins highlights the importance of OPSEC in protecting sensitive information from adversaries. He mentions that sociable and measurable acts, as well as open-source material, can be used by adversaries to gather dangerous information. This emphasizes the need for OPSEC measures to prevent the compromise of critical information.
24.
TSgt Johnson, NCOIC of Public Affairs, says, “Some of the things you should consider is to not give confidential data, security, and be mindful of the appearance you convey.”
This scenario BEST identifies some of the _____________________.
Correct Answer
B. Social media guidelines
Explanation
The scenario provided by TSgt Johnson, NCOIC of Public Affairs, emphasizes the importance of not giving confidential data, being mindful of security, and considering the appearance conveyed. These aspects are all related to social media guidelines, which provide guidance on how to responsibly and safely use social media platforms while representing oneself and the organization. Therefore, the scenario best identifies some of the social media guidelines that individuals should follow.
25.
During an interview, SSgt Clark says, “Yes we had several Airmen die in combat today; however, they died defending the values of this great nation that we live in…the United States of America!
TSgt Clark’s use/misuse of the _____________ interview technique will MOST LIKELY ____________ NCO effectiveness.
Correct Answer
A. Bridging; enhance
Explanation
SSgt Clark's use of the bridging interview technique is most likely to enhance NCO effectiveness. By acknowledging the deaths of the Airmen and connecting their sacrifice to the defense of the nation's values, SSgt Clark is effectively bridging the emotional gap between the interviewer and the interviewee. This technique helps establish rapport, build trust, and create a positive atmosphere for communication, ultimately enhancing the effectiveness of the NCO.
26.
During an interview, TSgt Thomas says, “I like the way you asked that question.” Afterwards, he answers the question with very detailed and accurate information.
TSgt Thomas’ use/misuse of ______________ will MOST LIKELY _____________ NCO effectiveness.
Correct Answer
D. Interview do’s and don’ts; hinder
Explanation
TSgt Thomas' use/misuse of interview do's and don'ts will most likely hinder NCO effectiveness. This is because TSgt Thomas acknowledged the interviewer's question and provided detailed and accurate information, indicating that he followed the interview do's and don'ts. However, the question does not provide any information about TSgt Thomas' misuse of interview techniques, so it cannot be concluded that his use of interview techniques would enhance NCO effectiveness. Therefore, the correct answer is that his use/misuse of interview do's and don'ts would hinder NCO effectiveness.
27.
Creates recurring patterns of variation in speech, i.e., rising and lowering waves of volume, pitch, or rate.
Correct Answer
A. Rhythm
Explanation
Rhythm refers to the recurring patterns of variation in speech, such as rising and lowering waves of volume, pitch, or rate. It involves the overall flow and musicality of speech, creating a sense of pattern and cadence. This is different from tone, which refers to the emotional quality or attitude conveyed in speech, fluency, which refers to the smoothness and ease of speech, and rate, which refers to the speed at which speech is delivered. Therefore, the correct answer is rhythm.
28.
Uses pauses effectively to provide desired flow and effect. Pauses are typically described in three dimensions: length (milliseconds to minutes), filled (vocalized) and unfilled (silent), and location (ending of a thought, beginning of a thought, etc.).
Correct Answer
A. Fluency
Explanation
The correct answer is fluency because the explanation mentions that the individual uses pauses effectively to provide the desired flow and effect. This indicates that the person is able to speak smoothly and coherently without any hesitations or interruptions, which is a characteristic of fluency in speech.
29.
Loudness
Correct Answer
C. Volume
Explanation
Volume refers to the level or intensity of sound. It is a measure of how loud or soft a sound is. In the context of the given options, loudness, tone, and fluency are related to speech or language, while diction refers to the clarity and pronunciation of words. However, volume specifically refers to the level of sound, making it the correct answer in this case.
30.
The number of words spoken within a specified time.
Correct Answer
A. Rate
Explanation
Rate refers to the speed at which words are spoken within a specified time. It indicates the pace or tempo of speech. A higher rate means speaking faster, while a lower rate means speaking slower. The number of words spoken within a given time frame can vary depending on the rate of speech. Therefore, rate is the most appropriate term to describe the number of words spoken within a specified time.
31.
Pertains to the fidelity or timbre of sound.
Correct Answer
A. Quality
Explanation
The term "fidelity" refers to the accuracy and faithfulness of reproducing sound. "Timbre" refers to the unique characteristics of a sound that distinguish it from others, such as the tone color or quality. Both fidelity and timbre are related to the overall "quality" of sound. Volume refers to the loudness or softness of sound, while tone refers to the pitch or frequency of sound. Diction refers to the clarity and pronunciation of words in speech. Therefore, "quality" is the most appropriate answer as it encompasses the aspects of fidelity and timbre in relation to sound.
32.
The combination of articulation (precise use of lips, tongue, and teeth to form sounds), pronunciation (pronouncing words properly), and choice of words.
Correct Answer
A. Diction
Explanation
The combination of articulation, pronunciation, and choice of words is known as diction. Diction refers to the clear and effective use of language in speech or writing. It involves using the correct sounds and pronunciation for words, as well as choosing appropriate and precise words to convey meaning. Diction is important for effective communication and can greatly impact the clarity and understanding of a message.
33.
Considered in two dimensions: manner of expression (harsh, aggressive, gentle, passive, etc.) and relative pitch (high, low, varying, monotonous).
Correct Answer
A. Tone
Explanation
Tone refers to the manner of expression and the emotional quality of a piece of writing or speech. It indicates the attitude or feeling of the author or speaker towards the subject matter. In this context, tone is considered in two dimensions: the manner of expression (harsh, aggressive, gentle, passive, etc.) and the relative pitch (high, low, varying, monotonous). The tone of a piece of communication can greatly impact the overall message and how it is perceived by the audience.
34.
A face-to-face, multidirectional exchange of verbal messages and nonverbal signals between two or more people, for the purpose of gaining a shared meaning.
The statement above BEST identifies_________.
Correct Answer
C. Interpersonal communication
Explanation
The given statement provides a concise and accurate definition of interpersonal communication. It describes the process of exchanging verbal and nonverbal messages between individuals with the goal of establishing a shared understanding. Therefore, the statement best identifies interpersonal communication.
35.
The three factors of interpersonal communication are ______, _______, and _______.
Correct Answer
A. Knowing yourself, knowing others, and the message.
Explanation
The correct answer is "Knowing yourself, knowing others, and the message." In interpersonal communication, it is essential to have self-awareness and understanding of one's own thoughts, emotions, and values. This self-knowledge helps in expressing oneself effectively and understanding others better. Additionally, knowing others involves being empathetic, listening attentively, and recognizing their perspectives. Lastly, the message refers to the content being communicated, including both verbal and non-verbal elements. Understanding these three factors is crucial for successful interpersonal communication.
36.
This is the characteristics of the voice. It is often just as important as, if not more important than, the actual words you speak.
The statement above BEST identifies ________.
Correct Answer
C. Paralanguage
Explanation
The given statement highlights that the characteristics of the voice, such as rate and tone, are just as important, if not more important, than the actual words spoken. This suggests that the statement is referring to paralanguage, which encompasses nonverbal elements of communication, including tone, pitch, volume, and rate of speech. Therefore, paralanguage is the best identification for the statement.
37.
The barriers to interaction are ______ and _____.
Correct Answer
A. Competitive interrupting and the content-only response
Explanation
The correct answer is competitive interrupting and the content-only response. This means that the barriers to interaction are caused by competitive interrupting, where individuals constantly interrupt each other in order to assert dominance or control the conversation, and the content-only response, where individuals only focus on the content of the conversation and disregard any emotional or non-verbal cues. These barriers can hinder effective communication and prevent meaningful interaction between individuals.
38.
To explain or tell the meaning of something; presenting it in understandable terms BEST defines _______.
Correct Answer
C. Interpretation
Explanation
Interpretation refers to the act of explaining or telling the meaning of something in understandable terms. It involves translating or conveying the intended message or concept to others, ensuring clarity and comprehension. This process may involve analyzing and understanding the context, nuances, and implications of the subject matter, and then presenting it in a way that can be easily understood by the audience. Therefore, interpretation is the best choice to define the given statement.
39.
The three most critical factors to consider in selecting the setting are ______, ______, and______.
Correct Answer
B. Location, space, and time
Explanation
The three most critical factors to consider in selecting the setting are location, space, and time. These factors are important because they determine the physical environment in which an event or activity takes place. The location sets the context and atmosphere, the space determines the availability of resources and the comfort level, and the time determines the schedule and duration of the event. Considering these factors ensures that the setting is suitable and conducive for the desired outcome.
40.
The two types of feedback are _______ and _______.
Correct Answer
B. Preventative and rehabilitative
Explanation
The correct answer is "preventative and rehabilitative." Preventative feedback focuses on identifying and addressing potential issues or problems before they occur, aiming to prevent them from happening. Rehabilitative feedback, on the other hand, is given after an issue or problem has occurred, with the intention of helping individuals learn from their mistakes and improve their performance. These two types of feedback complement each other in providing a comprehensive approach to improving performance and addressing issues in various contexts.
41.
TSgt Hammond is the NCOIC of the dental clinic and believes Airmen are the key to success. He establishes rapport with them, listens and values their viewpoint, and provides and accepts constructive feedback. He holds regular meetings to explain clinic goals and to discuss with his subordinates how to align their goals with organizational goals. At one of his meetings, Amn Miller says, “Because our patient questionnaire is several pages long, it delays patient in-processing. If we sent the questionnaire to our patients ahead of time, it would speed up in-processing.” Hammond replies, “That is a great idea. Please implement it immediately.” Several weeks later Miller tells Hammond, “Our new procedure has shortened patient in-processing an average of 15 minutes.”
TSgt Hammond’s actions BEST illustrate effective _____________ and their impact on mission effectiveness.
Correct Answer
B. Interpersonal communication
Explanation
TSgt Hammond's actions demonstrate effective interpersonal communication skills. He establishes rapport with his subordinates, listens to their viewpoints, and values their input. By holding regular meetings and discussing clinic goals with his team, he ensures that their individual goals align with the organizational goals. When Amn Miller suggests a solution to improve patient in-processing, Hammond not only acknowledges the idea but also implements it immediately. This open and effective communication allows for the successful implementation of the new procedure, resulting in a 15-minute reduction in patient in-processing time. Overall, TSgt Hammond's actions highlight the importance of interpersonal communication in achieving mission effectiveness.
42.
TSgt Olsen displays confidence in himself on a daily basis. He accepts his feelings and is confident in expressing them. When he communicates, he takes the feelings of others into consideration which leads to effective meaningful communication.
The above scenario BEST identifies ________ and its impact on NCO effectiveness.
Correct Answer
A. Assertiveness
Explanation
TSgt Olsen's behavior of confidently expressing his thoughts and considering the feelings of others indicates assertiveness. Assertiveness is the ability to confidently and effectively communicate one's thoughts, feelings, and needs while respecting the rights and opinions of others. This behavior enhances NCO effectiveness as it promotes open and meaningful communication, fosters mutual respect, and helps in building positive relationships with others.
43.
On Monday morning, SSgt Miller told his supervisor, TSgt Lingle that she needed to talk to him. Lingle asks her, “What about?” Miller replied, “I’m thinking about putting in for an overseas assignment to Germany but since this will be my first time overseas I want to talk to you about it since you had been stationed there in the past.” Lingle replied, “Let’s meet at 0800 on Wednesday.” Lingle collects information on Germany and checks on open positions at bases in Germany. Once he has the information he needs, he develops an outline to help the session go smoothly.
TSgt Lingle’s actions BEST identify _________.
Correct Answer
A. Pre-session activities
Explanation
TSgt Lingle's actions of collecting information on Germany and checking on open positions at bases in Germany before the meeting with SSgt Miller indicate that he is engaging in pre-session activities. These activities are done in preparation for the upcoming session or meeting, ensuring that Lingle has the necessary information and resources to have a productive discussion with Miller about her potential overseas assignment to Germany.
44.
TSgt Basler takes the time to get to know his subordinates. He knows what they’re interested in, their values, etc. He knows their typical behavior so he can tell when something is wrong with one of them. He acknowledges that his personality differs from theirs, but since he understands this, he is able to communicate effectively with them. Basler is able to get the most out of his subordinates.
The above scenario BEST illustrates __________ and its impact on subordinate effectiveness.
Correct Answer
B. Knowing others
Explanation
The scenario described in the question illustrates the concept of "knowing others" and its impact on subordinate effectiveness. TSgt Basler takes the time to understand his subordinates, their interests, values, and typical behavior. This knowledge allows him to effectively communicate with them and identify when something is wrong. By knowing his subordinates well, Basler is able to get the most out of them, leading to increased effectiveness.
45.
TSgt Johnson has been showing up late, doing poor work, and failing to fulfill his supervisory responsibilities. His supervisor, MSgt Bixby schedules a meeting with Johnson for the next day. When Johnson reports, Bixby welcomes him and says, “I have noticed that your work performance has dropped off and that you have been late for work several times. What is going on?” Noticing Johnson looks uncomfortable, Bixby encourages him, and after a few minutes, Johnson replies, “I rarely have enough money to make ends meet so I took a part time job. Now I work 16 hours a day and don’t have time for anything else.” Bixby asks, “Have you considered asking for help?” Johnson replies, “No! I don’t want anyone to know.” Bixby says, “I understand how you feel, but since your situation is interfering with your work here we need to get you some help.” Johnson agrees. Bixby immediately schedules an appointment for Johnson with a financial counselor and then schedules follow up meeting. After Johnson departs, Bixby documents the session.
MSgt Bixby’s use of ___________ will MOST LIKELY have a ____________ impact on TSgt Johnson:
Correct Answer
C. Effective basic interpersonal skills; positive
Explanation
MSgt Bixby's use of effective basic interpersonal skills will most likely have a positive impact on TSgt Johnson. By welcoming Johnson, showing understanding, and encouraging him to open up about his personal struggles, Bixby creates a supportive and non-judgmental environment. This allows Johnson to feel comfortable enough to share his financial difficulties, which in turn enables Bixby to offer help and support. By immediately scheduling an appointment with a financial counselor and documenting the session, Bixby demonstrates his commitment to assisting Johnson and addressing the issue. This approach is likely to have a positive impact on Johnson's well-being and work performance.
46.
Who is ultimately responsible for the planning and execution of national security policy?
Correct Answer
C. The President
Explanation
The President is ultimately responsible for the planning and execution of national security policy. As the head of state and commander-in-chief of the military, the President has the authority and power to make decisions regarding national security. The President receives advice and recommendations from various sources, including the National Security Council and the Secretary of Defense, but ultimately it is the President who holds the final responsibility for ensuring the safety and security of the nation.
47.
The CJCS and the __________ serve as advisors to the National Security Council.
Correct Answer
A. Director of National Intelligence
Explanation
The Director of National Intelligence serves as an advisor to the National Security Council. This position is responsible for coordinating and overseeing the activities of the intelligence community, providing intelligence assessments to the President and other policymakers, and ensuring that intelligence agencies work together effectively. As an advisor to the National Security Council, the Director of National Intelligence plays a crucial role in shaping national security policy and decision-making.
48.
The CJCS functions include which of the following?
Correct Answer
C. Preparing strategic plans for the Armed Forces
Explanation
The CJCS functions include preparing strategic plans for the Armed Forces. This means that the CJCS is responsible for developing and creating long-term plans and strategies that guide the actions and operations of the military. These plans take into account various factors such as national security objectives, potential threats, and available resources. By preparing strategic plans, the CJCS helps ensure that the Armed Forces are adequately prepared and equipped to fulfill their missions and protect national interests.
49.
_______ exercise COCOM over their assigned forces and establishes personnel policies to ensure proper and uniform standards of conduct within the command.
Correct Answer
B. Combatant Commanders
Explanation
Combatant Commanders exercise COCOM over their assigned forces and establish personnel policies to ensure proper and uniform standards of conduct within the command. This means that they have the authority and responsibility to direct and control military operations within their designated geographic or functional areas. They are responsible for ensuring that their forces adhere to established rules and regulations, maintaining discipline, and promoting professionalism within the command.
50.
In order to gather information on the situation in Country “X”, one CSA provides the communication equipment as well as operates, and assures command and control and information-sharing capabilities and a globally accessible enterprise information infrastructure. This support allows joint warfighters, national level leaders, and other mission and coalition partners across the full spectrum of military operations to make the best decisions possible based on well-gathered information relating to Country “X”.
This scenario BEST identifies the responsibilities of the __________ CSA.
Correct Answer
A. Defense Information Systems Agency (DISA)
Explanation
The scenario describes a CSA providing communication equipment, command and control, and information-sharing capabilities, as well as a globally accessible enterprise information infrastructure. These responsibilities align with the role of the Defense Information Systems Agency (DISA), which is responsible for providing information technology and communications support to the Department of Defense and other government agencies. Therefore, the correct answer is DISA.