New Hire Registration Receptionist

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| By Emorrisbbd
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Emorrisbbd
Community Contributor
Quizzes Created: 2 | Total Attempts: 661
| Attempts: 354
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  • 1/16 Questions

    The patient should present both their insurance card and drivers license at each visit.

    • True
    • False
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About This Quiz

This quiz assesses new receptionists on key procedures for patient registration, including verifying insurance and ID, understanding guarantor eligibility, and managing appointment bookings. It ensures receptionists are prepared to handle essential tasks efficiently, aligning with healthcare administrative standards.

New Hire Registration Receptionist - Quiz

Quiz Preview

  • 2. 

    Who is able to be a Guarantor?

    • Parent of child under the age of 18

    • Patient

    • Insurance subscriber

    • A or B

    Correct Answer
    A. A or B
    Explanation
    A parent of a child under the age of 18 or the patient themselves can both be eligible to act as a guarantor. A guarantor is someone who takes responsibility for the financial obligations of another person, in this case, it could be for a child's medical expenses or the patient's own medical bills. Therefore, either option A or option B can be a suitable guarantor in this scenario.

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  • 3. 

    What can be found within the patient's account?

    • Insurance

    • Allergies

    • Person to Notify

    • All of the Above

    Correct Answer
    A. All of the Above
    Explanation
    Within the patient's account, various information can be found. This includes insurance details, which are important for billing and coverage purposes. Additionally, allergies of the patient are documented to ensure appropriate medical care and avoid any adverse reactions. The account also contains information about the person to notify in case of emergencies or important updates. Therefore, all of the above options can be found within the patient's account.

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  • 4. 

    Meetings and appointments may be booked through the same method.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement suggests that meetings and appointments can be scheduled using the same method. This implies that there is a common process or system in place for booking both meetings and appointments. Therefore, the answer is true.

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  • 5. 

    Which one do you like?

    • Option 1

    • Option 2

    • Option 3

    • Option 4

    Correct Answer
    A. Option 1
    Explanation
    The question asks for a personal preference among the given options. The correct answer is Option 1, indicating that the person likes the first option out of the four provided.

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  • 6. 

    Visit Info should read:

    • EL, CLI, T, ABN

    • EM, DR, TM, ILL

    • EL, DR, T, ILL

    • TC, ER, T, OAL

    Correct Answer
    A. EL, DR, T, ILL
    Explanation
    The given visit info should read as "EL, DR, T, ILL". This means that the visit includes an electrical engineer (EL), a doctor (DR), a technician (T), and an illustrator (ILL).

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  • 7. 

    Allergies may be added on the Scheduling side.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Allergies may be added on the Scheduling side, meaning that when scheduling appointments or events, individuals can provide information about their allergies. This allows for better planning and preparation to accommodate any specific needs or potential allergic reactions that may arise during the scheduled activity.

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  • 8. 

    The Insurance Subscriber should always be the patient.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The insurance subscriber should always be the patient because the subscriber is the person who holds the insurance policy and is responsible for paying the premiums. Therefore, it makes sense for the patient, who is the one receiving the medical services, to also be the subscriber. This ensures that the insurance coverage is correctly assigned to the individual who needs it and avoids any confusion or complications in the billing and claims process.

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  • 9. 

    Appointments may be edited  by which method(s):

    • Cut and paste on the schedule

    • "Edit" panel

    • Drag and Drop

    • A and B

    • All of the Above

    Correct Answer
    A. A and B
    Explanation
    Appointments can be edited using the cut and paste method on the schedule as well as through the "Edit" panel. Both methods allow for making changes to the appointment details. Therefore, the correct answer is A and B.

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  • 10. 

    Tasks can only be generated from the Clinical side of LSS.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is false because tasks can be generated from both the Clinical and non-Clinical sides of LSS. The question implies that tasks can only be generated from the Clinical side, but this is not accurate.

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  • 11. 

    Scanning in documents can only be done on the Scheduling side.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Scanning in documents can be done on both the Scheduling side and other sides as well. The given statement is incorrect as it implies that scanning can only be done on the Scheduling side, which is not true.

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  • 12. 

    Booking an appointment can only be done through the patient view.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is false because booking an appointment can be done through both the patient view and the healthcare provider's view. The patient can book an appointment by logging into their account and selecting the desired time slot, while the healthcare provider can also book an appointment for the patient by accessing their own view and selecting an available time slot. Therefore, booking an appointment is not limited to the patient view only.

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  • 13. 

    Medicare insurance requires a CDS screen to be completed only on the patient's first visit.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Medicare insurance does not require a CDS screen to be completed only on the patient's first visit. This statement is false. The CDS screen, which stands for Clinical Decision Support, is a tool used to assist healthcare providers in making informed decisions about patient care. It can be used on multiple visits and is not limited to the first visit.

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  • 14. 

    A follow up appointment may be scheduled by:

    • Check in procedure

    • Check out procedure

    • Documentation on the Clinical side

    • All of the above

    Correct Answer
    A. Check out procedure
    Explanation
    The correct answer is "Check out procedure" because a follow-up appointment is typically scheduled at the end of a patient's visit, during the check-out process. This is when the patient settles any outstanding bills or paperwork and the receptionist or administrative staff can schedule the next appointment. The check-in procedure is usually done at the beginning of the visit to gather initial information, while documentation on the clinical side is more focused on recording patient information and treatment details.

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  • 15. 

    A patient may be checked in on both the Clinical and Scheduling side.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that a patient can be checked in on both the Clinical and Scheduling side. However, this is not true. In a healthcare setting, the check-in process is typically done once, either on the Clinical side (where the patient's medical information is recorded) or on the Scheduling side (where appointments and administrative tasks are managed). Checking in a patient twice would result in duplicate records and confusion in the system. Therefore, the correct answer is False.

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  • 16. 

    Visit info will always be the same.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the visit information will remain constant or unchanged. This means that regardless of any circumstances or variables, the visit information will always be consistent. Therefore, the answer is true.

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Quiz Review Timeline (Updated): Mar 20, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 18, 2015
    Quiz Created by
    Emorrisbbd
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