Business Correspondence MCQ Quiz With Answers

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  • 1/10 Questions

    The date on the business letter should always be typed out in full.

    • True
    • False
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About This Quiz

Here is an interesting quiz about 'Business Correspondence' that will assess your knowledge of Business Letters. So, if you think you have a good understanding of this topic, then you must take this quiz as it will prove very useful to you. Don't worry, the questions here are simple yet interesting. So, are you ready to start the test? Let's begin then. Wishing you all the best. We hope that you'll like the quiz.

Business Correspondence MCQ Quiz With Answers - Quiz

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  • 2. 

    Which term below refers to the process of transmitting information from one person or group to another?

    • Feedback

    • Communication

    • Sender

    • Receiver

    Correct Answer
    A. Communication
    Explanation
    Communication refers to the process of transmitting information from one person or group to another. It involves the exchange of messages, ideas, or thoughts through various channels such as verbal, nonverbal, written, or visual means. Communication plays a crucial role in establishing and maintaining relationships, sharing information, expressing emotions, and influencing others. It is a fundamental aspect of human interaction and is essential in both personal and professional contexts.

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  • 3. 

    The signatory normally appears below the actual signature.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the signatory, which refers to the person who signs a document, typically appears below their actual signature. This is a common practice in order to clearly indicate who the signer is and to ensure that the signature is easily identifiable. Placing the signatory below the signature also helps to avoid confusion or misinterpretation of the document.

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  • 4. 

    The reference normally entails the originator's and administrative assistant initials.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that when a reference is made, it typically includes the initials of both the originator and the administrative assistant. This helps to identify who was involved in creating or handling the reference. Therefore, the statement "The reference normally entails the originator's and administrative assistant initials" is true.

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  • 5. 

    Which part of the letter consist of an email address, telephone and fax number?

    • Letterhead

    • Enclosure

    • Salutation

    • Signatory

    Correct Answer
    A. Letterhead
    Explanation
    The letterhead of a letter typically consists of the organization's contact information, including the email address, telephone number, and fax number. It is usually located at the top of the letter and serves as a header or logo for the organization. The letterhead provides recipients with the necessary contact details to reach out to the organization via email, phone, or fax.

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  • 6. 

    The subject of the letter is normally typed after the complimentary close.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The subject of the letter is typically typed before the salutation, not after the complimentary close. This is because the subject serves as a brief summary of the letter's content and helps the recipient understand the purpose or topic of the letter before reading it. Typing the subject after the complimentary close would not make logical sense and would likely confuse the recipient. Therefore, the statement "The subject of the letter is normally typed after the complimentary close" is false.

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  • 7. 

    Which word or phrase on the business letter tells the mail clerk to deliver the letter to the recipient unopened?

    • For the attention of

    • Courtesy copy

    • Subject

    • Confidential

    Correct Answer
    A. Confidential
    Explanation
    The word "Confidential" on the business letter indicates that the mail clerk should deliver the letter to the recipient without opening it. This suggests that the contents of the letter are private and should not be accessed or read by anyone other than the intended recipient.

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  • 8. 

    Which part of the business letter states that a brochure is placed in the envelope?

    • Attention line

    • Enclosure

    • Carbon copy

    • Reference

    Correct Answer
    A. Enclosure
    Explanation
    The part of the business letter that states that a brochure is placed in the envelope is called the "Enclosure" section. This section is typically included at the end of the letter, after the closing and signature. It is used to inform the recipient that additional documents or materials, such as a brochure, are enclosed in the envelope along with the letter.

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  • 9. 

    The salutation Mrs Julia White requires the complimentary close Yours faithfully.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The salutation "Mrs Julia White" is a formal salutation that indicates a personal relationship or familiarity with the recipient. In such cases, the complimentary close "Yours faithfully" would not be appropriate. Instead, a more appropriate complimentary close would be "Yours sincerely" or "Best regards." Therefore, the given statement is false.

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  • 10. 

    Which part of the letter identifies the person who is preferred to address the concerns of the letter?

    • Signatory

    • Designation

    • Attention line

    • Complimentary close

    Correct Answer
    A. Attention line
    Explanation
    The attention line is the part of the letter that identifies the person who is preferred to address the concerns of the letter. This line is typically written below the recipient's address and includes the name and job title of the specific individual or department that the letter is intended for. The attention line helps ensure that the letter reaches the appropriate person and receives the necessary attention and response.

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  • Current Version
  • Aug 17, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 13, 2014
    Quiz Created by
    Agaillard
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