Business Correspondence MCQ Quiz With Answers

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Questions: 10 | Attempts: 26,218 | Updated: Aug 17, 2023

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Business Correspondence MCQ Quiz With Answers - Quiz

Here is an interesting quiz about 'Business Correspondence' that will assess your knowledge of Business Letters. So, if you think you have a good understanding of this topic, then you must take this quiz as it will prove very useful to you. Don't worry, the questions here are simple yet interesting. So, are you ready to start the test? Let's begin then. Wishing you all the best. We hope that you'll like the quiz.

Questions and Answers

1.

Which term below refers to the process of transmitting information from one person or group to another?
- A.
  
  Feedback
- B.
  
  Communication
- C.
  
  Sender
- D.
  
  Receiver
Correct Answer
B. Communication

Explanation
Communication refers to the process of transmitting information from one person or group to another. It involves the exchange of messages, ideas, or thoughts through various channels such as verbal, nonverbal, written, or visual means. Communication plays a crucial role in establishing and maintaining relationships, sharing information, expressing emotions, and influencing others. It is a fundamental aspect of human interaction and is essential in both personal and professional contexts.

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12
0
2.

Which part of the letter identifies the person who is preferred to address the concerns of the letter?
- A.
  
  Signatory
- B.
  
  Designation
- C.
  
  Attention line
- D.
  
  Complimentary close
Correct Answer
C. Attention line

Explanation
The attention line is the part of the letter that identifies the person who is preferred to address the concerns of the letter. This line is typically written below the recipient's address and includes the name and job title of the specific individual or department that the letter is intended for. The attention line helps ensure that the letter reaches the appropriate person and receives the necessary attention and response.

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16
0
3.

Which word or phrase on the business letter tells the mail clerk to deliver the letter to the recipient unopened?
- A.
  
  For the attention of
- B.
  
  Courtesy copy
- C.
  
  Subject
- D.
  
  Confidential
Correct Answer
D. Confidential

Explanation
The word "Confidential" on the business letter indicates that the mail clerk should deliver the letter to the recipient without opening it. This suggests that the contents of the letter are private and should not be accessed or read by anyone other than the intended recipient.

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13
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4.

Which part of the business letter states that a brochure is placed in the envelope?
- A.
  
  Attention line
- B.
  
  Enclosure
- C.
  
  Carbon copy
- D.
  
  Reference
Correct Answer
B. Enclosure

Explanation
The part of the business letter that states that a brochure is placed in the envelope is called the "Enclosure" section. This section is typically included at the end of the letter, after the closing and signature. It is used to inform the recipient that additional documents or materials, such as a brochure, are enclosed in the envelope along with the letter.

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7
0
5.

The date on the business letter should always be typed out in full.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The date on a business letter should always be typed out in full to maintain a professional and formal appearance. This helps to ensure clarity and consistency in communication. Additionally, typing out the full date helps to avoid any confusion or misinterpretation, especially when dealing with international correspondence where date formats may vary. It is considered good practice to include the day of the week, the month, the day, and the year in the date to provide a complete and accurate reference point for the letter.

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9
0
6.

The subject of the letter is normally typed after the complimentary close.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The subject of the letter is typically typed before the salutation, not after the complimentary close. This is because the subject serves as a brief summary of the letter's content and helps the recipient understand the purpose or topic of the letter before reading it. Typing the subject after the complimentary close would not make logical sense and would likely confuse the recipient. Therefore, the statement "The subject of the letter is normally typed after the complimentary close" is false.

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10
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7.

The signatory normally appears below the actual signature.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement is true because the signatory, which refers to the person who signs a document, typically appears below their actual signature. This is a common practice in order to clearly indicate who the signer is and to ensure that the signature is easily identifiable. Placing the signatory below the signature also helps to avoid confusion or misinterpretation of the document.

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6
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8.

The salutation Mrs Julia White requires the complimentary close Yours faithfully.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The salutation "Mrs Julia White" is a formal salutation that indicates a personal relationship or familiarity with the recipient. In such cases, the complimentary close "Yours faithfully" would not be appropriate. Instead, a more appropriate complimentary close would be "Yours sincerely" or "Best regards." Therefore, the given statement is false.

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9
0
9.

The reference normally entails the originator's and administrative assistant initials.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The explanation for the given correct answer is that when a reference is made, it typically includes the initials of both the originator and the administrative assistant. This helps to identify who was involved in creating or handling the reference. Therefore, the statement "The reference normally entails the originator's and administrative assistant initials" is true.

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10.

Which part of the letter consist of an email address, telephone and fax number?
- A.
  
  Letterhead
- B.
  
  Enclosure
- C.
  
  Salutation
- D.
  
  Signatory
Correct Answer
A. Letterhead

Explanation
The letterhead of a letter typically consists of the organization's contact information, including the email address, telephone number, and fax number. It is usually located at the top of the letter and serves as a header or logo for the organization. The letterhead provides recipients with the necessary contact details to reach out to the organization via email, phone, or fax.

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0

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Current Version
Aug 17, 2023

Quiz Edited by
ProProfs Editorial Team
Jan 13, 2014

Quiz Created by
Agaillard

Business Correspondence MCQ Quiz With Answers

Which term below refers to the process of transmitting information from one person or group to another?

Which part of the letter identifies the person who is preferred to address the concerns of the letter?

Which word or phrase on the business letter tells the mail clerk to deliver the letter to the recipient unopened?

Which part of the business letter states that a brochure is placed in the envelope?

The date on the business letter should always be typed out in full.

The subject of the letter is normally typed after the complimentary close.

The signatory normally appears below the actual signature.

The salutation Mrs Julia White requires the complimentary close Yours faithfully.

The reference normally entails the originator's and administrative assistant initials.

Which part of the letter consist of an email address, telephone and fax number?