1.
What actions are available when creating an additional "Queuing TAB" in the finishing template? Check all 3 that apply.
Correct Answer(s)
B. Cancel
C. Approval Hold
E. Ticketing
Explanation
When creating an additional "Queuing TAB" in the finishing template, the available actions are Cancel, Approval Hold, and Ticketing. These actions allow the user to cancel a process, put it on hold for approval, and proceed with ticketing. These options provide flexibility and control over the queuing process in the finishing template.
2.
A line can be created in PNR finishing to send an SSR message to a carrier.
Correct Answer
B. False
Explanation
The statement is false because a line cannot be created in PNR finishing to send an SSR message to a carrier. PNR finishing is the final step in the Passenger Name Record (PNR) creation process, where all necessary information is added and the PNR is finalized. However, sending an SSR (Special Service Request) message to a carrier is a separate process that involves communication between the travel agent or airline and the carrier's system.
3.
It is NOT possible to send a reservation through finishing when a user puts it on hold
Correct Answer
A. True
Explanation
When a user puts a reservation on hold, it means they have temporarily paused the process of finalizing the reservation. During this time, the reservation is not yet complete and cannot be sent. Therefore, it is true that it is not possible to send a reservation through finishing when a user puts it on hold.
4.
Reservations that contain Remarks to Agent can be sent to a separate queue, in addition to the ticketing queue, by using the Queuing Tab >> set conditions and separate queues.
Correct Answer
A. True
Explanation
Reservations that contain remarks to agent can be sent to a separate queue, in addition to the ticketing queue, by using the Queuing Tab and setting conditions for separate queues. This means that when a reservation includes remarks to agent, it can be automatically directed to a specific queue for further handling, instead of being mixed with other reservations in the ticketing queue. This allows for better organization and prioritization of reservations based on their specific needs or requirements. Therefore, the statement is true.
5.
In the PNR finishing templates, a custom look-up table can be created.
Correct Answer
A. True
Explanation
In PNR finishing templates, a custom look-up table can be created. This means that users have the ability to create their own table for referencing and retrieving specific data. This customization allows for greater flexibility and control over the information displayed in the templates, enhancing the user experience and ensuring that the templates meet specific requirements. Therefore, the statement "True" is correct.
6.
Where can you find all the comments that were added by an admin when changes were made to the profile or PNR template?
Correct Answer
A. Show History
Explanation
The correct answer is "Show History." This option allows you to view all the comments that were added by an admin when changes were made to the profile or PNR template. By selecting this option, you can track and review the history of modifications made to the profile or PNR template, including any comments or notes added by administrators during the change process. This feature helps in maintaining a record of all the changes made and provides transparency and accountability in the modification process.
7.
What are the available finishing modes in the PNR Finishing Template? Check all 5 that apply.
Correct Answer(s)
A. Ticketing
B. Trip Cancel
D. Approval Hold
E. Trip Change
F. Trip Change with post-ticket air change
Explanation
The available finishing modes in the PNR Finishing Template are Ticketing, Trip Cancel, Approval Hold, Trip Change, and Trip Change with post-ticket air change. These options allow for various actions to be taken on the trip, such as issuing tickets, canceling the trip, placing the trip on hold for approval, making changes to the trip, and making changes to the trip after the ticket has been issued and air changes have been made.
8.
Name one filter you could apply to change the @ symbol in an email address from [email protected] to john.apac//bootcamp.com.au?
Correct Answer
A. Emailfixslash
ExplanationThe correct answer is "emailfixslash" because this filter is specifically designed to change the "@" symbol in an email address to "//". In this case, applying the "emailfixslash" filter would change the email address from "
[email protected]" to "john.apac//bootcamp.com.au".
9.
Can you publish the changes you made in the Finishing Template Editor even if there is someone working on the same file?
Correct Answer
A. True
Explanation
Yes, you can publish the changes you made in the Finishing Template Editor even if there is someone working on the same file. This means that multiple users can work on the same file simultaneously and publish their changes without any conflicts.
10.
Once you have run the "finishing tester" in the finishing template, where will you find the available datapoints and the data captured for your specific test PNR
Correct Answer
A. Input Tab of the Tester
Explanation
After running the "finishing tester" in the finishing template, you will find the available datapoints and the data captured for your specific test PNR in the Input Tab of the Tester.
11.
In PNR finishing, the GUEST_ID datapoint can be used to determine and write a test for a Guest Booking PNR.
Correct Answer
A. True
Explanation
In PNR finishing, the GUEST_ID datapoint can be used to determine and write a test for a Guest Booking PNR. This means that the GUEST_ID can be used as a reference point or identifier to specifically target and test the functionality related to guest bookings in the PNR system. By using the GUEST_ID datapoint, testers can ensure that the guest booking features are working correctly and that the system is able to handle guest bookings effectively.
12.
In the finishing template editor, the purpose of the 'filter tester' selection is to convert that line or format to the GDS or Tramada from Concur.
Correct Answer
A. True
Explanation
The 'filter tester' selection in the finishing template editor is used to convert a line or format to the GDS or Tramada from Concur. This suggests that the statement "True" is correct.
13.
When creating a 'Choose' statement in PNR Finishing, your statement can include more than 1 "Otherwise" item.
Correct Answer
B. False
Explanation
In PNR Finishing, a 'Choose' statement is used to make decisions based on different conditions. However, it can only have one "Otherwise" item. This means that if none of the conditions specified in the statement are met, the program will execute the code within the "Otherwise" block. Therefore, the correct answer is False as the statement cannot include more than one "Otherwise" item.