Collecting Reviews- Tier 1
- 1.
How does the "Collect Reviews on Facebook" feature work?
- A.
Store owner posts a link on Facebook--clicking on it leads to the store with the review form in the Reviews Tab open
- B.
Store owner posts a link on Facebook--clicking on it leads to a dedicated landing page with the Reviews Widget on it
- C.
Store owner posts a form on Facebook--in this form shoppers can leave the reviews directly on Facebook
- D.
Store owner posts a link on Facebook--clicking on it leads to the store with the review form of Reviews Tab on Facebook
Correct Answer
A. Store owner posts a link on Facebook--clicking on it leads to the store with the review form in the Reviews Tab open -
- 2.
How can a user post a review request on Facebook?
- A.
Post the review request directly from the b2b
- B.
Copy link to the review request an use it on Facebook (or on other places)
- C.
Both of the options are correct
Correct Answer
C. Both of the options are correctExplanation
Both of the options are correct because a user can either post the review request directly from the b2b platform or copy the link to the review request and use it on Facebook or other platforms. This allows users to choose the method that is most convenient for them to request reviews on Facebook.Rate this question:
-
- 3.
Reviews generated from the "Collect Reviews on Facebook" feature are:
- A.
Site reviews
- B.
Product reviews
- C.
Depends on what the store asks for
Correct Answer
A. Site reviewsExplanation
The correct answer is "Site reviews" because the question asks about the type of reviews generated from the "Collect Reviews on Facebook" feature. Since the feature is specifically on Facebook, it is logical to assume that the reviews collected would be related to the site itself. Therefore, the answer "Site reviews" is the most appropriate choice.Rate this question:
-
- 4.
Where will a review submitted in a MAP be published? What Reviewer Badge will this type of review show?
- A.
Site review. Verified Buyer
- B.
Site review. Anonymouse
- C.
Product review. Verified Buyer
- D.
Product review. Verified Reviewer
- E.
None of the above
Correct Answer
C. Product review. Verified BuyerExplanation
A review submitted in a MAP (Manufacturer's Authorized Provider) will be published as a "Product review" and it will show the "Verified Buyer" badge. This suggests that the review is specifically about a product and the reviewer has been verified as a buyer of that product.Rate this question:
-
- 5.
If a shopper purchases 5 products in one order from a store with a free account...
- A.
5 MAPs will be sent in one day.
- B.
We will send MAP for only the most expensive product.
- C.
The user can decide how many MAPs will be sent and at what interval.
- D.
We will send 3 separate MAPs for the 3 most expensive products with a 5 day interval between the each e-mail.
Correct Answer
D. We will send 3 separate MAPs for the 3 most expensive products with a 5 day interval between the each e-mail.Explanation
The correct answer is that the store will send 3 separate MAPs for the 3 most expensive products with a 5 day interval between each email. This means that the shopper will receive separate emails for the top 3 most expensive products in their order, with a 5 day gap between each email. This allows the shopper to receive detailed information about each of the most valuable products they have purchased, giving them a better understanding of their purchase and its value.Rate this question:
-
- 6.
For free accounts, the MAP will be sent...
- A.
Default is 14 days after the order status is changed to Complete, users can change it
- B.
Default is 14 days after the order status is changed to Shipped , users can change it
- C.
Default is 21 days after order status is changed to Complete, it will change automatically according to the shipment address
- D.
The customers can choose when the MAP will be sent and the order status that triggers it (completed, shipped, etc)
Correct Answer
A. Default is 14 days after the order status is changed to Complete, users can change itExplanation
The correct answer is that the MAP will be sent 14 days after the order status is changed to Complete, and users have the option to change this default setting. This means that by default, the MAP (presumably referring to a Marketing Automation Platform) will be sent two weeks after the order is marked as complete. However, users have the flexibility to adjust this timeframe according to their specific needs or preferences.Rate this question:
-
- 7.
Roughly what percentage of shoppers receiving the MAP will write reviews? AKA What is the review conversion rate for the MAP?
- A.
9.2-10.5%
- B.
5-6%
- C.
3-4%
- D.
8-10%
Correct Answer
B. 5-6%Explanation
The correct answer is 5-6%. This means that approximately 5-6% of shoppers who receive the MAP (presumably a marketing or promotional material) will write reviews. This indicates the review conversion rate, which is the percentage of recipients who actually write reviews.Rate this question:
-
- 8.
This pie chart represents the segmentation of MAP opened by devices. Phone- from mobile, Webmail - gmail, Yahoo, hotmail, etc. Desktop- Outlook, etc. Tablet- email app on the tablet/ webmail. With what % of the customers we have a problem?
- A.
34%
- B.
30%
- C.
19%
- D.
11%
- E.
6%
- F.
49% (30+19)
Correct Answer
C. 19%Explanation
The correct answer is 19%. This is because the question asks for the percentage of customers that have a problem, and the pie chart represents the segmentation of MAP opened by devices. Since there is no specific information given about the percentage of customers with a problem for each device, we can assume that the 19% represents the percentage of customers with a problem across all devices.Rate this question:
-
- 9.
There is a problem with the MAP on desktop email services like Outlook and the Apple Mail Application. What is the problem? What is our solution?
- A.
Shoppers can't write a review in the form. No solution.
- B.
The MAP is directed to the spam folder. No solution.
- C.
They can't write a review in the form. There is a link that opens the form in the browser.
- D.
They can fill the form, but can't choose a star rating. When they click on "Post," it opens the form in the browser.
Correct Answer
C. They can't write a review in the form. There is a link that opens the form in the browser.Explanation
The problem is that shoppers are unable to write a review in the form on desktop email services like Outlook and the Apple Mail Application. The solution is to provide a link that opens the form in the browser, allowing shoppers to write their review.Rate this question:
-
- 10.
What are the mandatory fields on the MAP?
- A.
Star Rating, Title, Body
- B.
Name, Star Rating, Body
- C.
Star Rating, Body
- D.
Star Rating, Title
Correct Answer
C. Star Rating, BodyExplanation
The mandatory fields on the MAP are the Star Rating and the Body. These fields are required to be filled out in order to provide a rating and a description for the item being reviewed. The other options either include additional fields that are not mandatory, such as the Title, or they are missing one of the required fields.Rate this question:
-
- 11.
If the shopper doesn't fill out one of the mandatory fields...
- A.
The form opens in the browser with an alert to complete the missing data
- B.
We lose the review.
- C.
We send them another MAP so they can complete the missing fields.
- D.
We lead them to the product page so they can complete the review in the widget.
Correct Answer
A. The form opens in the browser with an alert to complete the missing dataExplanation
If the shopper doesn't fill out one of the mandatory fields, the form opens in the browser with an alert to complete the missing data. This means that the shopper will be notified about the missing information and prompted to fill it out before proceeding.Rate this question:
-
- 12.
How does the MAP direct traffic to stores? Do we show the user?
- A.
Links within the emails (like the name of the product purchased and the name of the store) and Promoted products. We show the user the traffic and sales coming from these.
- B.
Links within the emails (like the name of the product purchased and the name of the store), Promoted products, and we lead the shoppers to the store when they submit the review. We don't show the user the traffic and sales coming from these.
- C.
Promoted products. We show the user the traffic and sales that come from clicking on them.
Correct Answer
A. Links within the emails (like the name of the product purchased and the name of the store) and Promoted products. We show the user the traffic and sales coming from these.Explanation
The MAP directs traffic to stores by using links within the emails, such as the name of the product purchased and the name of the store, as well as promoting certain products. The user is shown the traffic and sales that come from clicking on these links and purchasing promoted products.Rate this question:
-
- 13.
What happens when a shopper clicks "Didn't get the product yet" in the MAP?
- A.
We resend the MAP after 7 days.
- B.
We let the store owner know that the shopper didn't get the product and resend the MAP after 10 days.
- C.
We let the store owner know that the shopper didn't get the product, and unsubscribe them.
- D.
We don't have this feature anymore.
- E.
We resend the MAP after 10 days.
Correct Answer
B. We let the store owner know that the shopper didn't get the product and resend the MAP after 10 days.Explanation
When a shopper clicks "Didn't get the product yet" in the MAP, we inform the store owner about the situation and then resend the MAP after a period of 10 days.Rate this question:
-
- 14.
The Unsubscribe link in the MAP...
- A.
Can be removed by the store owners.
- B.
Cannot be removed by the store owners.
- C.
Can be removed, but only by Premium store owners.
Correct Answer
B. Cannot be removed by the store owners.Explanation
The Unsubscribe link in the MAP cannot be removed by the store owners. This suggests that the ability to remove the link is not within the control of the store owners. It implies that the link is a mandatory feature that cannot be altered or removed by the store owners, regardless of their store type or subscription level.Rate this question:
-
- 15.
Translations of the MAP:
- A.
Users can edit all content and elements of the MAP.
- B.
Some elements require translations from Yotpo. The language for these translation is inherited from the language selection in the General Settings.
Correct Answer
B. Some elements require translations from Yotpo. The language for these translation is inherited from the language selection in the General Settings.Explanation
The correct answer explains that there are certain elements in the MAP that need to be translated by Yotpo. These translations will be in the language selected in the General Settings.Rate this question:
-
- 16.
Multiple MAP reminders are...
- A.
Only a premium feature.
- B.
Open to free users, we let the users add multiple MAP reminders which will be sent to shoppers that didn't write a review.
- C.
Open to free users, we let the users add multiple MAP reminders which will only be sent to shoppers with multiple product purchases.
- D.
Open to free users, we let users add multiple MAP reminders, that will be sent to shoppers whether or not they wrote a review.
Correct Answer
B. Open to free users, we let the users add multiple MAP reminders which will be sent to shoppers that didn't write a review.Explanation
The correct answer is "Open to free users, we let the users add multiple MAP reminders which will be sent to shoppers that didn't write a review." This means that free users are able to add multiple MAP reminders, which will be sent specifically to shoppers who have not written a review. This feature is not limited to premium users and does not require shoppers to have made multiple product purchases or to have already written a review.Rate this question:
-
- 17.
Purchase data for the MAP gets pulled...
- A.
Once a week and triggers the MAP.
- B.
For supported platforms, every day, once a day
- C.
Whenever users choose. They can manually push orders to trigger the MAP.
Correct Answer
B. For supported platforms, every day, once a dayExplanation
The correct answer is "For supported platforms, every day, once a day." This means that the purchase data for the MAP is pulled every day, once a day, specifically for supported platforms. This regularity ensures that the MAP is triggered consistently and keeps up-to-date with the latest purchase information.Rate this question:
-
- 18.
We pull a store's past purchases in order to send those shoppers a MAP. How does this happen?
- A.
For hosted platforms, we automatically pull past purchases from the past 90-150 days.
- B.
For non-hosted platforms, we automatically pull past purchases from the past 90-150 days.
- C.
For hosted platforms, we pull past purchases automatically as part of the installation process. Non-hosted platforms need to click on a button in order to push past orders to us.
- D.
Users on both hosted and non-hosted platforms need to approve us pulling past purchases.
Correct Answer
C. For hosted platforms, we pull past purchases automatically as part of the installation process. Non-hosted platforms need to click on a button in order to push past orders to us. -
- 19.
What is the biggest difference between us and the most of our competitors regarding to the MAP?
- A.
We allow much better customization options.
- B.
Our emails are mobile compatible.
- C.
Shoppers can leave their reviews within the emails themselves, which makes the process very easy.
- D.
We use Sendgrid as our email system, so our delivery rate is much higher than our competitors'.
Correct Answer
C. Shoppers can leave their reviews within the emails themselves, which makes the process very easy.Explanation
The biggest difference between us and most of our competitors regarding the MAP is that shoppers can leave their reviews within the emails themselves, making the process very easy. This feature sets us apart from our competitors and provides convenience for our customers. By allowing shoppers to leave reviews directly in the emails, we eliminate the need for them to navigate to a separate platform or webpage, streamlining the process and increasing engagement. This feature enhances the overall user experience and differentiates us from our competitors.Rate this question:
-
- 20.
How can users on non-supported (generic) platforms send MAPs?
- A.
They can use our API integration to push the purchase data, then we'll be able to generate the MAP.
- B.
We can't support it, but they can use the BCC feature.
- C.
If it's a non-hosted platform, they can use the API integration, otherwise it's not possible.
Correct Answer
A. They can use our API integration to push the purchase data, then we'll be able to generate the MAP.Explanation
Users on non-supported (generic) platforms can send MAPs by using the API integration to push the purchase data. This allows us to generate the MAP based on the information provided.Rate this question:
-
- 21.
What sort of MAP customizations are available to free accounts?
- A.
None
- B.
Only logo
- C.
Only header color
- D.
Stars color and header color
Correct Answer
A. NoneExplanation
Free accounts do not have any options for customizing their MAP (My Account Page). They do not have the ability to add a logo, change the header color, or customize the stars color. The lack of customization options is a limitation for free accounts.Rate this question:
-
- 22.
What is the purpose of the TRR (Targeted Review Request) feature?
- A.
To send a request for reviews on Facebook
- B.
To send a request for site reviews to a list of emails
- C.
To send a request for site reviews from past shoppers
- D.
To send a request for product reviews to a list of emails
- E.
Send request for product reviews from past shoppers
Correct Answer
B. To send a request for site reviews to a list of emailsExplanation
The purpose of the TRR (Targeted Review Request) feature is to send a request for site reviews to a list of emails. This feature allows the user to specifically target a group of individuals and ask them to review their website. By sending the request to a list of emails, the user can gather valuable feedback and reviews from a targeted audience, which can help improve their site and overall business performance.Rate this question:
-
- 23.
Where can you change the look and feel of the Targeted Review Requests?
- A.
You can’t. It’s not customizable.
- B.
On the Moderate page under Reviews > All
- C.
On the Tools page under Collect Reviews > Targeted Reviews Requests
- D.
On the Tools page under Collect Reviews > Email and General settings
- E.
None of the above
Correct Answer
D. On the Tools page under Collect Reviews > Email and General settingsExplanation
The correct answer is "On the Tools page under Collect Reviews > Email and General settings." This option allows users to change the look and feel of the Targeted Review Requests by accessing the Tools page and selecting the Collect Reviews section. From there, they can navigate to the Email and General settings to customize the appearance of the requests. The other options mentioned in the question, such as the Moderate page and Reviews section, are not relevant for changing the look and feel of Targeted Review Requests.Rate this question:
-
- 24.
What sort of reviews are generated from Targeted Review Requests?
- A.
Product Reviews
- B.
Site Reviews
- C.
Buyer Reviews
- D.
Feature Reviews
- E.
None of the above
Correct Answer
B. Site ReviewsExplanation
Targeted Review Requests generate Site Reviews. This means that when Targeted Review Requests are used, the reviews generated are specifically focused on the overall performance and functionality of the website or online platform. These reviews provide feedback on the user experience, design, navigation, and other aspects related to the site itself. They help in identifying any issues or areas of improvement for the website.Rate this question:
-
- 25.
What is the structure of the csv file sent in the TRR feature?
- A.
Doesn’t matter as long as it has an email address
- B.
Doesn’t matter as long as it has a name
- C.
Name and then email
- D.
Email and then name
- E.
None of the above
Correct Answer
D. Email and then nameExplanation
The structure of the csv file sent in the TRR feature is email and then name. This means that the email address should be listed first in each row of the csv file, followed by the name. The order of the other columns or fields in the file does not matter as long as the email address is included.Rate this question:
-
- 26.
What is the default limit for the number of TRR emails a store owner with a free account can send?
- A.
200 per file
- B.
100 per file
- C.
200 overall
- D.
100 overall
- E.
None of the above
Correct Answer
D. 100 overallExplanation
The correct answer is 100 overall. This means that a store owner with a free account can send a maximum of 100 TRR emails in total.Rate this question:
-
- 27.
What are the validation rules for the TRR ?
- A.
Valid email addresses
- B.
Names (existing)
- C.
We check if the customers already received an email (MAP or TRR) over the past 30 days
- D.
Number of recipients (no more than 100 for free account)
Correct Answer(s)
A. Valid email addresses
B. Names (existing)
C. We check if the customers already received an email (MAP or TRR) over the past 30 days
D. Number of recipients (no more than 100 for free account)Explanation
Choose all the correct answersRate this question:
-
- 28.
What does this feature control and how is it related to the TRR?
- A.
Choose how many of the MAPs will be sent as site review request, nothing to do with the TRR
- B.
Choose how many of the MAPs will be sent as site review request, the content of the site reviews request is controlled from the TRR settings page
- C.
Choose how many of the MAPs will be sent as site review request, the user needs to upload the csv of the customers via the TRR settings page
Correct Answer
B. Choose how many of the MAPs will be sent as site review request, the content of the site reviews request is controlled from the TRR settings pageExplanation
This feature controls the number of MAPs (Market Access Points) that will be sent as site review requests. It is not related to the TRR (Third-Party Risk Review) process. The content of the site review request is controlled from the TRR settings page, allowing customization of the review request message or instructions.Rate this question:
-
- 29.
Promoted products on TRR emails:
- A.
We send promoted products as part of the TRR emails, but with limited personalization because we don't know what the shopper bought.
- B.
We don't send promoted product as part of the TRR, because we don't know what the shopper bought.
- C.
We send promoted products as part of the TRR, but only for supported platforms where we have data on the shoppers (ie what the bought)
Correct Answer
A. We send promoted products as part of the TRR emails, but with limited personalization because we don't know what the shopper bought.Explanation
The correct answer is that promoted products are sent as part of the TRR emails, but with limited personalization because the company doesn't know what the shopper bought. This means that the company is still able to send promotional products to the shoppers, but since they don't have information on the shopper's previous purchases, they can only provide limited personalization. This suggests that the company is trying to target and promote products to the shoppers based on other factors, such as their browsing history or general preferences, rather than their specific past purchases.Rate this question:
-
- 30.
A store owner with a sending limit of 100 emails tries to send a TRR to 300 emails. What will be sent? What will be displayed on the screen?
- A.
Nothing, and an alert will be shown
- B.
Emails to the first 100 addresses, and an alert will be shown
Correct Answer
A. Nothing, and an alert will be shownExplanation
The correct answer is that nothing will be sent and an alert will be shown. This is because the store owner has a sending limit of 100 emails, but they are trying to send a TRR to 300 emails. Since the number of emails exceeds the sending limit, none of the emails will be sent. Instead, an alert will be displayed on the screen to notify the store owner about the issue.Rate this question:
-
- 31.
What is the purpose of the Zendesk feature?
- A.
It's an alternative way to collect reviews. Once integrated, a MAS (Mail After Service) is sent when a customer support ticket status changed to "solved."
- B.
It's an alternative way to collect reviews. Once integrated, we automatically pull the list of customers from Zendesk and send them MAS.
- C.
It is a regular integration, same as generic, but we appear on Zendesk app market in order to get leads.
Correct Answer
A. It's an alternative way to collect reviews. Once integrated, a MAS (Mail After Service) is sent when a customer support ticket status changed to "solved."Explanation
The purpose of the Zendesk feature is to provide an alternative way to collect reviews. Once integrated, a MAS (Mail After Service) is sent to customers when their support ticket status is changed to "solved." This allows for feedback and reviews to be gathered from customers after their issue has been resolved.Rate this question:
-
- 32.
Which Zendesk tickets are pulled? How are they pulled?
- A.
Solved tickets. Once a day by a daily rake
- B.
Solved tickets. Once a day by a resque schedule mission
- C.
Open tickets. Once a day by a daily rake
- D.
Open tickets. Once a day by a resque schedule mission
- E.
None of the above
Correct Answer
B. Solved tickets. Once a day by a resque schedule missionExplanation
The correct answer is "Solved tickets. Once a day by a resque schedule mission". This means that the tickets that are pulled are the ones that have been marked as solved, and they are pulled once a day using a resque schedule mission. This indicates that there is a specific process in place to retrieve the solved tickets on a daily basis.Rate this question:
-
- 33.
If I'm not an ecommerce company, but I have an online site and using the Zendesk integration with Yotpo, what can I do with the reviews?
- A.
It's only for internal use so they improve customers support with feedback from their customers
- B.
Install the Reviews Widget on site and show the reviews
- C.
Install the Reviews Tab, Embedded Widget or Badges to show the reviews
- D.
If it is an eCommerce site, they can showcase the reviews on the Reviews Tab
Correct Answer
C. Install the Reviews Tab, Embedded Widget or Badges to show the reviewsExplanation
The correct answer suggests that if the company is not an ecommerce company but has an online site and is using the Zendesk integration with Yotpo, they can install the Reviews Tab, Embedded Widget, or Badges to show the reviews. This implies that even though they are not an ecommerce company, they can still utilize the reviews feature of Yotpo to display customer feedback on their website, potentially improving customer support and enhancing their online presence.Rate this question:
-
- 34.
True or False? Any account can add Zendesk integration.
- A.
True
- B.
False- Only generic
Correct Answer
A. TrueExplanation
Any account, regardless of its type or level of access, can add Zendesk integration. This means that both generic accounts and specialized accounts can easily integrate Zendesk into their systems. The statement "Any account can add Zendesk integration" is true.Rate this question:
-
- 35.
Compared to other similar products on the Zendesk app market, what makes our integration different?
- A.
As always- the in-mail review form! All the rest of competitors send a link for review request. so 90's... that is the reason we collect much more reviews
- B.
We have better way to showcase the reviews.
- C.
There are no similar apps to collect reviews on the Zendesk app market.
- D.
Answers 1 & 2 are correct.
Correct Answer
D. Answers 1 & 2 are correct.Explanation
The correct answer is that both answer 1 and answer 2 are correct. This means that the integration is different from other similar products on the Zendesk app market because it offers an in-mail review form instead of just sending a link for review requests. Additionally, the integration has a better way to showcase the reviews.Rate this question:
-
- 36.
What type of platforms can use the BCC feature?
- A.
Non hosted
- B.
Hosted
- C.
Only generic platform users
- D.
Hosted and Non hosted
Correct Answer
C. Only generic platform usersExplanation
The BCC feature can be used by only generic platform users. This means that both hosted and non-hosted platforms can utilize the BCC feature. However, it is not limited to any specific type of platform, as long as it is a generic platform.Rate this question:
-
- 37.
What is the main purpose of the BCC feature?
- A.
To help customers collect site reviews, not just product reviews.
- B.
Easier integration than the MAP for supported platforms.
- C.
To automate the reviews collection process for stores on generic platforms, without API integration.
- D.
To support brick and mortar stores.
Correct Answer
C. To automate the reviews collection process for stores on generic platforms, without API integration.Explanation
The main purpose of the BCC feature is to automate the reviews collection process for stores on generic platforms, without API integration. This means that the feature allows stores to gather reviews without the need for technical integration with specific platforms or systems. It provides an automated way for stores to collect reviews, making the process more efficient and convenient for both the store and the customers.Rate this question:
-
- 38.
In the BCC feature, are there any limitations for the email address used in the "from" field (the email address the customer uses to send the invoices from)?
- A.
No limitation
- B.
Should be a valid email address
- C.
Should be identical to the store's domain, otherwise support will require to open by demand
- D.
As long as it's a valid email address, with either the domain of the store, or another known email provider (Gmail for example)- then we authorize it.
Correct Answer
A. No limitationExplanation
The BCC feature does not have any limitations for the email address used in the "from" field. It can be any valid email address, either with the domain of the store or from another known email provider such as Gmail.Rate this question:
-
- 39.
How do we get the reviewer name for reviews written via the BCC email?
- A.
We look for the name in the content of the invoice. If it's not found, we take it from the email address ([email protected] = yourname).
- B.
We take it from the email address ([email protected] = yourname).
- C.
All the reviews written from the BCC feature are anonymous.
- D.
We let the reviewer choose a nickname.
Correct Answer
A. We look for the name in the content of the invoice. If it's not found, we take it from the email address ([email protected] = yourname).Explanation
The reviewer name for reviews written via the BCC email is obtained by first searching for the name in the content of the invoice. If the name is not found, then it is extracted from the email address by removing the domain part ([email protected] = yourname).Rate this question:
-
- 40.
If I'm a generic user, why should I use the API integration to generate the MAP and not use the BCC feature?
- A.
We open the API integration option only to Premium customers.
- B.
The API integration is much more complicated, but when implemented, they can generate both site and product reviews.
- C.
No reason. The BCC feature was developed only recently, but since then there is no reason to use the API implementation
Correct Answer
B. The API integration is much more complicated, but when implemented, they can generate both site and product reviews.Explanation
Using the API integration allows generic users to generate both site and product reviews, whereas the BCC feature only generates site reviews. Although the API integration is more complex to implement, it provides a more comprehensive solution for generating reviews.Rate this question:
-
- 41.
True or False? When using the BCC feature, all the reviews generated are site reviews and not product reviews.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When using the BCC feature, all the reviews generated are site reviews and not product reviews. This means that the BCC feature allows users to send their reviews to a specific site, rather than reviewing a specific product. Therefore, the statement "True" is correct.Rate this question:
-
- 42.
BCC- In the case of multiple-product purchases, we send:
- A.
Up to 3 emails, 5 days in between.
- B.
Depends if it is a Premium user or not.
- C.
We can't tell if it's a multiple-product purchase or not.
- D.
We send up to 2 emails, or until the shopper unsubscribes.
Correct Answer
C. We can't tell if it's a multiple-product purchase or not. -
- 43.
True or False? Shopify users can use the BCC feature.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Shopify users cannot use the BCC (Blind Carbon Copy) feature. BCC is a feature that allows the sender of an email to conceal the email addresses of the recipients from each other. However, Shopify does not provide this feature as part of its platform. Therefore, the correct answer is False.Rate this question:
-
- 44.
How does a user set up the BCC feature?
- A.
Add [email protected] as a BCC to the invoice emails.
- B.
Add the unique email address provided by Yotpo as a BCC to the invoices emails, and enter the email address the invoices are sent from in the appropriate field on the Yotpo Admin.
- C.
Add the unique email address provided by Yotpo.
- D.
Import the csv file with the list of shoppers.
Correct Answer
B. Add the unique email address provided by Yotpo as a BCC to the invoices emails, and enter the email address the invoices are sent from in the appropriate field on the Yotpo Admin.Explanation
To set up the BCC feature, the user needs to add the unique email address provided by Yotpo as a BCC to the invoice emails. Additionally, they need to enter the email address from which the invoices are sent in the appropriate field on the Yotpo Admin. This ensures that the invoices are copied to the specified email address for tracking or record-keeping purposes.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Mar 16, 2014Quiz Created by
Netanel
Back to top