No Post/ No Video Troubleshooting

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  • 1/10 Questions

    If the system is receiving power and the Diagnostic LEDs are off, then the P.O.S.T. process failed before getting past the processor test. 

    • True
    • FALSE
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This quiz will test the knowledge of No Post No video

No Post/ No Video Troubleshooting - Quiz

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  • 2. 

    If a computer is not POSTing and has an amber power LED. Which of the following should you check first?

    • Power Outlet

    • Quad Pack LED

    • Beep Codes

    • Monitor Status

    Correct Answer
    A. Power Outlet
    Explanation
    If a computer is not POSTing and has an amber power LED, the first thing to check should be the power outlet. This is because the amber power LED indicates that there is power coming to the computer, but it is not POSTing, which could be due to a faulty power outlet. By checking the power outlet first, you can ensure that the computer is receiving the correct power supply and eliminate any issues related to the power source.

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  • 3. 

    Steve’s portable is not Posting. The LEDs indicate a memory issue. He has 2 memory cards on his Inspiron 9400. You have tried memory A on slot A but it doesn’t work. You have tried memory A on slot B but it doesn’t work. You have tried memory B on slot A but it doesn’t work. You have tried memory B on slot B and it works. What parts need to be replaced?

    • Motherboard and Memory

    • Memory A and B

    • Motherboard and Memory B

    • Motherboard and Memory A and B

    Correct Answer
    A. Motherboard and Memory
    Explanation
    Based on the given information, it can be inferred that both memory cards are not functioning properly when tested in different slots. Since the LEDs indicate a memory issue, it can be concluded that there is a problem with the memory cards. Additionally, as the memory cards are not working in any of the slots, it suggests that the issue is not specific to a particular slot. Therefore, both the motherboard and the memory cards need to be replaced.

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  • 4. 

    What is the first step of the POST Process

    • User Pushes the Power Button

    • Power is distributed throughout the motherboard power bus

    • The Processor is initialized

    • System activates internal components

    Correct Answer
    A. User Pushes the Power Button
    Explanation
    The first step of the POST (Power-On Self-Test) process is when the user pushes the power button. This action initiates the power-up sequence of the computer system.

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  • 5. 

    What Quad Pack combination will the Optiplex 745 have if it enters the BIOS settings? 

    • [1] [2] [3] [_] - (Other)

    • [1] [2] [3] [4] - (No POST/No Video)

    • [1] [2] [_] [_] - (Expansion Card Failure

    • [_] [_] [3] [4] - (Memory Card Failure)

    Correct Answer
    A. [1] [2] [3] [_] - (Other)
    Explanation
    The Optiplex 745 will have a Quad Pack combination of [1] [2] [3] [_] if it enters the BIOS settings. This means that the first three options are selected, but the fourth option is not applicable or not selected.

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  • 6. 

    What diagnostic LED codes will a computer emit if the P2 (processor power cable) is not connected? 

    • Blinking Amber Power Led, No Quad Pack Leds, No Beep Codes

    • Steady Amber Power Led, No Quad Pack Leds, No Beep Codes

    • Steady Amber Power Led, Quad Pack Leds On, No Beep Codes

    • Blinking Amber Power Led, Quad Pack Leds On, No Beep Codes

    Correct Answer
    A. Steady Amber Power Led, No Quad Pack Leds, No Beep Codes
    Explanation
    If the P2 (processor power cable) is not connected, the computer will emit a steady amber power LED, indicating that there is a power issue. Additionally, there will be no quad pack LEDs lit and no beep codes, suggesting that the processor is not receiving power and therefore cannot function properly.

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  • 7. 

    A Startup Process Stage wherein the BIOS attempts to release control of the system to a defined device and installed operating system. 

    • Power

    • POST

    • Boot

    • Pre-Post

    • Off

    Correct Answer
    A. Boot
    Explanation
    Boot is the correct answer because it refers to the stage in the startup process where the BIOS hands over control of the system to the installed operating system. During this stage, the system initializes hardware devices, loads the operating system into memory, and starts executing the necessary startup processes.

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  • 8. 

    A Startup Process Stage wherein the computer processes a series of instructions that check, test, and initialize system components 

    • POST

    • Pre-Post

    • Off

    • Boot

    • Power

    Correct Answer
    A. POST
    Explanation
    POST stands for Power-On Self Test. It is a startup process stage where the computer performs a series of instructions to check, test, and initialize system components. During POST, the computer checks the hardware components such as the processor, memory, keyboard, and display to ensure they are functioning properly. It also identifies any errors or issues that may be present. Once the POST is completed successfully, the computer proceeds to boot the operating system.

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  • 9. 

     Which of the following is LEAST likely the cause of No POST issue with Amber power LED? 

    • Power Supply

    • Hard Drive

    • System Board

    • Processor

    Correct Answer
    A. Hard Drive
    Explanation
    The hard drive is least likely to be the cause of a No POST issue with an Amber power LED. The power supply provides the necessary power to the system, and if it is faulty, it can result in a No POST issue. The system board, which includes components such as the CPU and RAM, can also cause a No POST issue if it is faulty. The processor, being a crucial component of the system, can also cause a No POST issue if it is not functioning properly. However, the hard drive is not directly related to the POST process, so it is less likely to be the cause of the issue.

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  • 10. 

    A computer with blinking amber power led may indicate failure of a: (Choose all that apply) 

    • Power Supply

    • Processor

    • Memory

    • Motherboard

    Correct Answer(s)
    A. Power Supply
    A. Motherboard
    Explanation
    A computer with a blinking amber power LED may indicate a failure of the power supply or the motherboard. The power supply is responsible for providing power to all the components of the computer, and if it fails, the computer may not be able to turn on properly. The motherboard is the main circuit board of the computer, and if it fails, it can also cause issues with powering on the computer. Therefore, both the power supply and the motherboard can be the cause of the blinking amber power LED.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 19, 2008
    Quiz Created by
    Training
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