No Post/ No Video Troubleshooting

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Quizzes Created: 2 | Total Attempts: 940

Questions: 10 | Attempts: 609 | Updated: Mar 21, 2023

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No Post/ No Video Troubleshooting - Quiz

This quiz will test the knowledge of No Post No video

Questions and Answers

1.

If a computer is not POSTing and has an amber power LED. Which of the following should you check first?
- A.
  
  Power Outlet
- B.
  
  Quad Pack LED
- C.
  
  Beep Codes
- D.
  
  Monitor Status
Correct Answer
A. Power Outlet

Explanation
If a computer is not POSTing and has an amber power LED, the first thing to check should be the power outlet. This is because the amber power LED indicates that there is power coming to the computer, but it is not POSTing, which could be due to a faulty power outlet. By checking the power outlet first, you can ensure that the computer is receiving the correct power supply and eliminate any issues related to the power source.

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2.

Steve’s portable is not Posting. The LEDs indicate a memory issue. He has 2 memory cards on his Inspiron 9400. You have tried memory A on slot A but it doesn’t work. You have tried memory A on slot B but it doesn’t work. You have tried memory B on slot A but it doesn’t work. You have tried memory B on slot B and it works. What parts need to be replaced?
- A.
  
  Motherboard and Memory
- B.
  
  Memory A and B
- C.
  
  Motherboard and Memory B
- D.
  
  Motherboard and Memory A and B
Correct Answer
A. Motherboard and Memory

Explanation
Based on the given information, it can be inferred that both memory cards are not functioning properly when tested in different slots. Since the LEDs indicate a memory issue, it can be concluded that there is a problem with the memory cards. Additionally, as the memory cards are not working in any of the slots, it suggests that the issue is not specific to a particular slot. Therefore, both the motherboard and the memory cards need to be replaced.

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3.

What is the first step of the POST Process
- A.
  
  User Pushes the Power Button
- B.
  
  Power is distributed throughout the motherboard power bus
- C.
  
  The Processor is initialized
- D.
  
  System activates internal components
Correct Answer
A. User Pushes the Power Button

Explanation
The first step of the POST (Power-On Self-Test) process is when the user pushes the power button. This action initiates the power-up sequence of the computer system.

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4.

What Quad Pack combination will the Optiplex 745 have if it enters the BIOS settings?
- A.
  
  [1] [2] [3] [_] - (Other)
- B.
  
  [1] [2] [3] [4] - (No POST/No Video)
- C.
  
  [1] [2] [_] [_] - (Expansion Card Failure
- D.
  
  [_] [_] [3] [4] - (Memory Card Failure)
Correct Answer
A. [1] [2] [3] [_] - (Other)

Explanation
The Optiplex 745 will have a Quad Pack combination of [1] [2] [3] [_] if it enters the BIOS settings. This means that the first three options are selected, but the fourth option is not applicable or not selected.

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5.

What diagnostic LED codes will a computer emit if the P2 (processor power cable) is not connected?
- A.
  
  Blinking Amber Power Led, No Quad Pack Leds, No Beep Codes
- B.
  
  Steady Amber Power Led, No Quad Pack Leds, No Beep Codes
- C.
  
  Steady Amber Power Led, Quad Pack Leds On, No Beep Codes
- D.
  
  Blinking Amber Power Led, Quad Pack Leds On, No Beep Codes
Correct Answer
B. Steady Amber Power Led, No Quad Pack Leds, No Beep Codes

Explanation
If the P2 (processor power cable) is not connected, the computer will emit a steady amber power LED, indicating that there is a power issue. Additionally, there will be no quad pack LEDs lit and no beep codes, suggesting that the processor is not receiving power and therefore cannot function properly.

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6.

Which of the following is LEAST likely the cause of No POST issue with Amber power LED?
- A.
  
  Power Supply
- B.
  
  Hard Drive
- C.
  
  System Board
- D.
  
  Processor
Correct Answer
B. Hard Drive

Explanation
The hard drive is least likely to be the cause of a No POST issue with an Amber power LED. The power supply provides the necessary power to the system, and if it is faulty, it can result in a No POST issue. The system board, which includes components such as the CPU and RAM, can also cause a No POST issue if it is faulty. The processor, being a crucial component of the system, can also cause a No POST issue if it is not functioning properly. However, the hard drive is not directly related to the POST process, so it is less likely to be the cause of the issue.

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7.

If the system is receiving power and the Diagnostic LEDs are off, then the P.O.S.T. process failed before getting past the processor test.
- A.
  
  True
- B.
  
  FALSE
Correct Answer
A. True

Explanation
If the system is receiving power and the Diagnostic LEDs are off, it means that the Power-On Self Test (P.O.S.T.) process failed before it could complete the processor test. The P.O.S.T. is a series of tests that a computer performs upon startup to ensure that all hardware components are functioning correctly. If the system is receiving power but the Diagnostic LEDs are off, it indicates that there is a problem with the processor or another hardware component, causing the P.O.S.T. to fail. Therefore, the statement is true.

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8.

A Startup Process Stage wherein the BIOS attempts to release control of the system to a defined device and installed operating system.
- A.
  
  Power
- B.
  
  POST
- C.
  
  Boot
- D.
  
  Pre-Post
- E.
  
  Off
Correct Answer
C. Boot

Explanation
Boot is the correct answer because it refers to the stage in the startup process where the BIOS hands over control of the system to the installed operating system. During this stage, the system initializes hardware devices, loads the operating system into memory, and starts executing the necessary startup processes.

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9.

A Startup Process Stage wherein the computer processes a series of instructions that check, test, and initialize system components
- A.
  
  POST
- B.
  
  Pre-Post
- C.
  
  Off
- D.
  
  Boot
- E.
  
  Power
Correct Answer
A. POST

Explanation
POST stands for Power-On Self Test. It is a startup process stage where the computer performs a series of instructions to check, test, and initialize system components. During POST, the computer checks the hardware components such as the processor, memory, keyboard, and display to ensure they are functioning properly. It also identifies any errors or issues that may be present. Once the POST is completed successfully, the computer proceeds to boot the operating system.

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10.

A computer with blinking amber power led may indicate failure of a: (Choose all that apply)
- A.
  
  Power Supply
- B.
  
  Processor
- C.
  
  Memory
- D.
  
  Motherboard
Correct Answer(s)
A. Power Supply
D. Motherboard

Explanation
A computer with a blinking amber power LED may indicate a failure of the power supply or the motherboard. The power supply is responsible for providing power to all the components of the computer, and if it fails, the computer may not be able to turn on properly. The motherboard is the main circuit board of the computer, and if it fails, it can also cause issues with powering on the computer. Therefore, both the power supply and the motherboard can be the cause of the blinking amber power LED.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Dec 19, 2008

Quiz Created by
Training

No Post/ No Video Troubleshooting

If a computer is not POSTing and has an amber power LED. Which of the following should you check first?

What is the first step of the POST Process

What Quad Pack combination will the Optiplex 745 have if it enters the BIOS settings?

What diagnostic LED codes will a computer emit if the P2 (processor power cable) is not connected?

Which of the following is LEAST likely the cause of No POST issue with Amber power LED?

If the system is receiving power and the Diagnostic LEDs are off, then the P.O.S.T. process failed before getting past the processor test.

A Startup Process Stage wherein the BIOS attempts to release control of the system to a defined device and installed operating system.

A Startup Process Stage wherein the computer processes a series of instructions that check, test, and initialize system components

A computer with blinking amber power led may indicate failure of a: (Choose all that apply)