Dog Walking And Pet Home Sitting - Qp4 | Attempts: 2570

1.

Your appearance and the appearance of your equipment, paperwork, vehicle, and how you perform with the client, advertises your business.

A.

True
B.

False

Correct Answer
A. True

Explanation
The appearance of oneself and the associated equipment, paperwork, vehicle, and performance with clients play a significant role in advertising one's business. This is because the way a person presents themselves and their work reflects the professionalism and reliability of their business. A neat and professional appearance can create a positive impression on clients, leading to a good reputation and potential referrals. On the other hand, a sloppy or unprofessional appearance may deter potential clients and harm the business's image. Therefore, it is crucial to maintain a professional appearance to effectively advertise one's business.

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2.

Tips that will help you create a good first impression for your client includes: (Select six)

A.

Do not eat anything in front of your clients
B.

Be clean, smart and sensibly dressed
C.

Be well organised with your paperwork
D.

Never remove your shoes when entering a client’s house
E.

Do not moan about other clients to your new clients
F.

Be understanding and interested
G.

Rush your client
H.

Listen to your clients
I.

Treat the client’s animals with caution and care

Correct Answer(s)
A. Do not eat anything in front of your clients
B. Be clean, smart and sensibly dressed
C. Be well organised with your paperwork
E. Do not moan about other clients to your new clients
F. Be understanding and interested
H. Listen to your clients

Explanation
The answer includes the tips that will help create a good first impression for a client. These include not eating in front of clients, being clean, smart, and sensibly dressed, being well organized with paperwork, not complaining about other clients, being understanding and interested, and listening to clients. These tips demonstrate professionalism, respect, and attentiveness towards the client, which are essential qualities for making a positive first impression.

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3.

The post-service visit consists of you visiting the client to confirm a booking for pet sitting or regular dog walking or visits.

A.

True
B.

False

Correct Answer
B. False

Explanation
The post-service visit does not involve visiting the client to confirm a booking for pet sitting or regular dog walking or visits. Therefore, the correct answer is False.

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4.

Personal information about your clients must be protected from others by law.

A.

True
B.

False

Correct Answer
A. True

Explanation
Personal information is protected by law to ensure the privacy and security of individuals. This protection is necessary to prevent unauthorized access, use, or disclosure of sensitive information. Laws and regulations, such as data protection and privacy laws, require organizations to implement measures to safeguard personal information and maintain confidentiality. Failure to comply with these laws can result in legal consequences. Therefore, it is essential to protect clients' personal information as mandated by the law.

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5.

A home security check list should include: (Select five)

A.

Alarm instructions
B.

Hot water
C.

Cleaner
D.

Details of deliveries
E.

Wifi instructions
F.

Neighbours
G.

Vehicles left on the property

Correct Answer(s)
A. Alarm instructions
C. Cleaner
D. Details of deliveries
F. Neighbours
G. Vehicles left on the property

Explanation
A home security checklist should include alarm instructions to ensure that the homeowner knows how to properly operate and utilize the alarm system for maximum security. It should also include details of deliveries to keep track of any packages or mail that may arrive at the home. Neighbors should be included in the checklist as they can serve as an additional layer of security by keeping an eye on the property when the homeowner is away. Vehicles left on the property should be noted to identify any suspicious or unauthorized vehicles. Lastly, including cleaner in the checklist ensures that the homeowner is aware of any scheduled cleaning services to avoid confusion or potential security breaches.

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6.

Being a pet sitter involves taking responsibility for keeping clients keys secure.

A.

True
B.

False

Correct Answer
A. True

Explanation
As a pet sitter, one of the important tasks is to ensure the safety and security of the client's keys. This is necessary because the pet sitter needs access to the client's home in order to properly care for the pets. By keeping the keys secure, the pet sitter can prevent any unauthorized access to the client's property and ensure the safety of both the pets and the client's belongings. Therefore, it is true that being a pet sitter involves taking responsibility for keeping clients keys secure.

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7.

Items that may be included in terms and conditions includes: (Select four)

A.

You may want to state that you do not walk dogs that are in season.
B.

It is not a good idea to refuse to work with any banned breeds, for example Pit Bull Terrier.
C.

State that all dogs will remain on a lead at all times outside of the home.
D.

Say that you will not walk more than eight dogs together, at any one time.
E.

If the client returns early, for any reason, no reductions in fee will be made.
F.

Dog walking cancellations should include a week's notice or the normal fee will be charged.
G.

Ask that any dogs must be sociable with other dogs and children.

Correct Answer(s)
A. You may want to state that you do not walk dogs that are in season.
C. State that all dogs will remain on a lead at all times outside of the home.
E. If the client returns early, for any reason, no reductions in fee will be made.
G. Ask that any dogs must be sociable with other dogs and children.

Explanation
The correct answer includes the items that are typically included in terms and conditions for a dog walking service. These include stating that dogs in season will not be walked, keeping all dogs on a lead outside of the home, not providing fee reductions if the client returns early, and asking that dogs be sociable with other dogs and children. These terms and conditions help ensure the safety and well-being of both the dogs and the dog walker, as well as establish clear expectations for the client.

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