1.
How often does inventory need to be completed?
Correct Answer
D. Last Sunday
Explanation
Inventory needs to be completed on a regular basis to ensure accurate tracking and management of stock. The correct answer, "Last Sunday," suggests that inventory should be counted and reconciled on the last Sunday of each period or week. This timing allows for a comprehensive review of stock levels and any necessary adjustments before starting a new week or period. By completing inventory on a consistent schedule, businesses can minimize discrepancies, identify trends, and make informed decisions regarding purchasing, sales, and overall inventory management.
2.
Thomas Dean & Co cuts their shirts longer to allow 3-4% shrinkage?
Correct Answer
B. False
Explanation
Thomas Dean & Co does not cut their shirts longer to allow for shrinkage. This means that the shirts are not intentionally made longer to compensate for any potential shrinkage of 3-4%. Therefore, the correct answer is False.
3.
What are a few of the schools Thomas Dean & Co represents? (Click all that apply)
Correct Answer(s)
A. TCU
B. A&M
D. FLA
E. FSU
F. TEX
Explanation
Thomas Dean & Co represents TCU, A&M, FLA, FSU, and TEX schools.
4.
How many styles of shirts does Thomas Dean & Co offer at Costco?
Correct Answer
A. One style of shirt in different schools and colors
Explanation
Thomas Dean & Co offers one style of shirt in different schools and colors. This means that they have a single design for their shirts, but offer them in various options of schools and colors.
5.
Thomas Dean & Co will drop ship a size or a color that is out of stock
Correct Answer
A. True, with only a small charge of $3.50 for shipping and handling
Explanation
Thomas Dean & Co offers the service of drop shipping a size or color that is out of stock. This means that if a customer wants a specific size or color of a product that is not currently available, Thomas Dean & Co will arrange for the item to be shipped directly from the manufacturer or another source. However, there is a small charge of $3.50 for shipping and handling associated with this service.
6.
Every Thomas Dean & Co shirt employs cross- stitched buttons.
Correct Answer
A. True
Explanation
The statement states that "Every Thomas Dean & Co shirt employs cross-stitched buttons." This means that all shirts produced by Thomas Dean & Co have cross-stitched buttons. Therefore, the answer is true.
7.
What type of fabric does Thomas Dean & Co use?
Correct Answer
B. Cotton
Explanation
Thomas Dean & Co uses cotton fabric.
8.
Why is the cut and fit so great on the Thomas Dean & Co shirts? (Click all that apply)
Correct Answer(s)
B. Tailored fit without a tailor
C. Conforms to your body
Explanation
The Thomas Dean & Co shirts have a great cut and fit because they are tailored to fit without the need for a tailor. Additionally, these shirts are designed to conform to your body, ensuring a comfortable and flattering fit.
9.
Why is the match construction so great on the Thomas Dean & Co shirts? (Click all that apply)
Correct Answer(s)
A. Hand matched shoulder and side seams preserving the pattern throughout
C. Matched plackets on the front of the shirt and shirt cuffs
Explanation
The match construction on the Thomas Dean & Co shirts is great because the hand matched shoulder and side seams preserve the pattern throughout the shirt, ensuring a cohesive and visually appealing look. Additionally, the matched plackets on the front of the shirt and shirt cuffs further enhance the overall appearance and attention to detail.
10.
Who should I contact first about my event?
Correct Answer
A. Regional Manager
Explanation
The Regional Manager should be contacted first about the event because they are responsible for overseeing operations in a specific region and have the authority to make decisions and provide guidance. They will have a better understanding of the resources and support available for the event and can coordinate with other departments or individuals as needed. The other rep and the Help Desk may also be contacted later for specific assistance or support, but the Regional Manager should be the initial point of contact.
11.
What is the IVR number that you will use to clock in and clock out with?
Correct Answer
C. 801-784-2908
Explanation
The correct answer is 801-784-2908. This is the IVR number that should be used to clock in and clock out.
12.
You MUST clock out and clock back in for which of the following?
Correct Answer
B. Lunch
Explanation
You must clock out and clock back in for lunch because it is a designated period of time during the workday where employees are allowed to take a break and have a meal. By clocking out and clocking back in, it allows the employer to accurately track the time spent on lunch breaks and ensure that employees are taking the appropriate amount of time off.
13.
A CORA USA Sales Representative should NEVER (click all that apply)
Correct Answer(s)
A. Wear hoodies
C. Complain to Costco
D. Arrive late
E. Store Costco merchandise in your display to buy later
Explanation
A CORA USA Sales Representative should never wear hoodies because it is unprofessional and does not create a good impression on customers. They should not complain to Costco as it can damage the relationship between the two companies. Arriving late is also unacceptable as it shows a lack of commitment and professionalism. Storing Costco merchandise in the display to buy later is unethical and against company policies. While it is important to engage with customers, talking to every Costco member that walks by may not be efficient or productive.
14.
If you are setting up the display, what should you bring with you?
Correct Answer
A. Client Set-Up instructions
Explanation
When setting up a display, it is important to bring the client set-up instructions. These instructions will provide guidance on how to properly assemble and arrange the display according to the client's specifications. They may include details on the placement of products, signage, lighting, and any other specific requirements. By having the client set-up instructions on hand, you can ensure that the display is set up correctly and meets the client's expectations.
15.
Which of the following is Costco's return policy (excluding electronics)?
Correct Answer
B. Full customer satisfaction refund
Explanation
Costco's return policy, excluding electronics, is a full customer satisfaction refund. This means that customers can return their purchases and receive a full refund if they are not satisfied with the product. This policy ensures that customers are happy with their purchases and provides them with the flexibility to return items that do not meet their expectations.
16.
If Costco decided to move your display during your event, what should you do first?
Correct Answer
A. Call and inform your Regional Manager, then rest the display
Explanation
If Costco decides to move your display during your event, the first thing you should do is call and inform your Regional Manager. This is important because your Regional Manager is the person in charge of overseeing the event and they need to be aware of any changes or issues that may arise. Once you have notified your Regional Manager, you can then proceed to rest the display and make sure everything is back in order. Complaining to the Costco manager or calling the client should be secondary actions, as it is more important to inform your own company first.
17.
The door count is required every day.
Correct Answer
A. True
Explanation
The statement suggests that it is necessary to count the number of doors every day. This implies that there is a specific reason or purpose for conducting this count regularly. It could be for security purposes, to ensure all doors are functioning properly, or to keep track of the number of people entering or exiting a building. Regardless of the exact reason, the statement implies that door count is an important daily task.
18.
Which of the following items are not allowed at the display?
Correct Answer
C. Costco pizza
Explanation
The correct answer is Costco pizza because it is not allowed at the display.
19.
How often do you need to upload pictures of the display to your dashboard?
Correct Answer
C. Every day
Explanation
The correct answer is "Every day." This means that you need to upload pictures of the display to your dashboard on a daily basis.
20.
Each state has a different inventory form.
Correct Answer
A. True
Explanation
Each state having a different inventory form means that the inventory forms used in one state may not be the same as those used in another state. This implies that there are variations in the inventory forms across different states, indicating that the statement is true.
21.
At the end of this quiz, you MUST send in your completed quiz certificate to [email protected].
Correct Answer
A. True
ExplanationThe given answer is true because it states that at the end of the quiz, it is mandatory to send the completed quiz certificate to
[email protected]. This implies that failure to do so may result in some consequences or may be a requirement for receiving credit or certification for completing the quiz.