Warehouse A-Way Quiz 4 Of 7

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| By Mikerockwood

Mikerockwood

Community Contributor

Quizzes Created: 3 | Total Attempts: 511

Questions: 9 | Attempts: 180 | Updated: Mar 21, 2023

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To receive credit, the following Quiz must be completed with a 90% or higher. Once you have successfully completed it, you will receive a completion Certificate via email. Forward that to Daniel at djames@associatedla. Com.

Questions and Answers

1.

Pulling Orders (Pick Tickets) is a critical step in serving the customer. We ALWAYS:
- A.
  
  1. Work as fast as we can when Pulling Orders
- B.
  
  2. Pull Orders as fast as we can WITHOUT MAKING ERRORS. Accuracy is much more important than speed.
- C.
  
  3. Get the next Pick Ticket from the Inbox, not off the printer (Supervisor is the only person to take Tickets off the printer).
- D.
  
  4. Pull the entire Pick Ticket without getting distracted by others whenever possible. this helps to reduce errors.
- E.
  
  5. Every single one of the above!
- F.
  
  6. Only Items 2, 3 and 4 above
Correct Answer
F. 6. Only Items 2, 3 and 4 above

Explanation
The correct answer is 6. Only Items 2, 3 and 4 above. This is because the statement mentions that accuracy is much more important than speed when pulling orders, indicating that working fast is not the priority. It also states that the next pick ticket should be obtained from the inbox, not the printer, and that the entire pick ticket should be pulled without getting distracted, both of which are mentioned in items 3 and 4. Therefore, the correct answer includes only items 2, 3, and 4.

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2.

Sometimes Pick Tickets include items that are bulky and are located in the Shed. To insure that they get put on the truck in the morning, we:
- A.
  
  Count them, wrap them and tag them.
- B.
  
  Put the tagged and wrapped "bundle" on the Pipe Rack, ready for 2nd Inspection and for the Driver to load onto the truck.
- C.
  
  Write in large black letters, next to the item on the Ticket "Pipe (or Strut) on the Pipe Rack"
- D.
  
  Every one of the above items, all the time
Correct Answer
D. Every one of the above items, all the time

Explanation
The explanation for the given correct answer is that all of the mentioned actions (counting, wrapping, tagging, putting on the Pipe Rack, and writing in large black letters) are done for every item that is bulky and located in the Shed. This ensures that these items are properly handled and loaded onto the truck in the morning.

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3.

Inspection (double-checking for accuracy) is only done by Tony or Daniel. Exceptions are as follows:
- A.
  
  When neither of them are available
- B.
  
  When Don or Duane are helping Inspect
- C.
  
  When customer is present and inspects and accepts the item and quantity
- D.
  
  All of the above are legitimate exceptions
Correct Answer
D. All of the above are legitimate exceptions

Explanation
The given answer states that all of the mentioned exceptions are legitimate. This means that when neither Tony nor Daniel are available, when Don or Duane are helping with the inspection, or when the customer inspects and accepts the item and quantity, the inspection can be considered accurate even if it is not done by Tony or Daniel. This implies that these exceptions are acceptable and do not compromise the accuracy of the inspection process.

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4.

When you have Pulled all the items on the Pick Ticket, you should arrange them on the cart so that they will be easy to inspect and not likely to be mixed with items form other Pick Tickets.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Arranging the pulled items on the cart in a way that they are easy to inspect and not likely to be mixed with items from other pick tickets is important for efficient inventory management. By organizing the items properly, it becomes easier to verify the accuracy of the order and reduces the chances of errors or mix-ups. This ensures that the correct items are being packed and shipped to the customers, enhancing customer satisfaction and reducing the need for returns or exchanges. Therefore, the statement is true.

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5.

When packing the items in paper bags we roll-up the bag to seal it.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
When packing items in paper bags, we do not roll up the bag to seal it. Instead, we typically fold the top of the bag over and secure it with tape or a sticker. Rolling up the bag would not provide a secure seal and could result in the items falling out or the bag opening easily. Therefore, the statement "When packing the items in paper bags we roll-up the bag to seal it" is false.

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6.

When we pack the items, we:
- A.
  
  Keep the customer in mind and pack in a way that makes it easy to receive - neat and secure
- B.
  
  Keep the Drivers in mind and pack in a way that makes it easy to keep items on each delivery stop together
- C.
  
  Both of the above
Correct Answer
C. Both of the above

Explanation
The correct answer is "Both of the above" because when we pack the items, we consider both the customer and the drivers. We pack in a way that is easy for the customer to receive, ensuring that the items are neat and secure. Additionally, we pack in a way that makes it convenient for the drivers to keep items together for each delivery stop.

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7.

We mark the items for easy recognition by the customer receiving person. On a bag/box that will be placed in an over-pack (multiple-items in one box) we write the part number and the quantity on the bag/box.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement is true because marking the items for easy recognition by the customer receiving person is a common practice in logistics and warehousing. This helps to ensure that the correct items are delivered to the customer and reduces the chances of errors or confusion. Additionally, writing the part number and quantity on the bag/box that will be placed in an over-pack is also a common practice to ensure accurate inventory management and tracking.

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8.

We mark the individual bags or boxes (not to be put in over-packs) and over-packs (Multiple items in box) with a Shipping Label that includes 1) Customer Name, 2) Customer Location, 3) Pick Ticket Number, 4) Number of containers (For example "Item 1 of 2", etc., and 5) the Location where the goods will be placed (For example 1-P means Route 1, on Pallet).
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement is true because it explains that individual bags or boxes are marked with a shipping label that includes important information such as the customer name, customer location, pick ticket number, number of containers, and the location where the goods will be placed. This helps in identifying and organizing the items during the shipping process.

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9.

We always mark the Pick Ticket with the initials of who Pulled it, Initials of who inspected it, the number of cartons/bags/pallets/bundles and...
- A.
  
  The Location of where we staged (placed the order for loading onto the truck) the order.
- B.
  
  The truck number
- C.
  
  The Manifest number
Correct Answer
A. The Location of where we staged (placed the order for loading onto the truck) the order.

Explanation
The correct answer is the location of where we staged (placed the order for loading onto the truck) the order. This information is important because it ensures that the order is loaded onto the correct truck and delivered to the correct location. By marking the pick ticket with the location, we can easily identify where the order needs to be placed for loading, reducing the chances of errors or misplacements during the shipping process.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Sep 13, 2013

Quiz Created by
Mikerockwood

Warehouse A-way Quiz 4 Of 7

Pulling Orders (Pick Tickets) is a critical step in serving the customer. We ALWAYS:

Sometimes Pick Tickets include items that are bulky and are located in the Shed. To insure that they get put on the truck in the morning, we:

Inspection (double-checking for accuracy) is only done by Tony or Daniel. Exceptions are as follows:

When you have Pulled all the items on the Pick Ticket, you should arrange them on the cart so that they will be easy to inspect and not likely to be mixed with items form other Pick Tickets.

When packing the items in paper bags we roll-up the bag to seal it.

When we pack the items, we:

We mark the items for easy recognition by the customer receiving person. On a bag/box that will be placed in an over-pack (multiple-items in one box) we write the part number and the quantity on the bag/box.

We always mark the Pick Ticket with the initials of who Pulled it, Initials of who inspected it, the number of cartons/bags/pallets/bundles and...