1.
Provide one benefit of having the auto-tagging on Subscription Level?
2.
How will you search the IMEI?
3.
The customer has a pending order with freebie component in the account and the promo being added is also under freebie component. How will the system behave?
Correct Answer
A. A. Request will be rejected
Explanation
If the customer already has a pending order with a freebie component in their account and the promo being added is also under the freebie component, the system will reject the request. This is because the system does not allow multiple freebie components to be active at the same time for a customer.
4.
_______ will be made mandatory in the Update Order Action Attributes if the action type is Provide and Change
Correct Answer
A. A. Reason Code
Explanation
In the Update Order Action Attributes, if the action type is Provide and Change, the Reason Code will be made mandatory. This means that when making changes to an order, the user will be required to provide a reason for the change. The Reason Code helps to track and document the reasons behind any modifications made to the order, ensuring transparency and accountability in the ordering process.
5.
How you can select Transaction Type?
Correct Answer
D. D. All above statements are correct
Explanation
The correct answer is d. All above statements are correct. This means that all of the statements mentioned in options a, b, and c are correct ways to select the Transaction Type. Option a suggests specifying 3 characters keywords in the Quick Path box, option b states that a dropdown menu of Transaction Type is available, and option c mentions that the Quick Path will work in conjunction with Brand Filtering. Therefore, all of these statements are valid methods for selecting the Transaction Type.
6.
Which statement is incorrect about Tagging feature?
Correct Answer
D. D. Disabling Auto tagging to perform Manual tagging is possible
Explanation
The given statement d. "Disabling Auto tagging to perform Manual tagging is possible" is incorrect. The correct answer is that disabling auto tagging to perform manual tagging is not possible. This means that once auto tagging is enabled, manual tagging cannot be performed.
7.
When the Lock-up information is visible, what information will be shown?
Correct Answer
A. A. Lock-up period and End Date
Explanation
When the Lock-up information is visible, the information that will be shown is the Lock-up period and the End Date. This means that the user will be able to see the duration of the lock-up period and the date on which it will end.
8.
The automatic cancellation will apply for the following order action activities:
Correct Answer
B. B. Handle Fulfillment Response and Request Order Fulfillment
Explanation
The correct answer is b. Handle Fulfillment Response and Request Order Fulfillment. This is because the automatic cancellation will apply when the system receives the fulfillment response and then requests order fulfillment.
9.
When you encounter an error prompt upon login, who do you contact for resolution?
Correct Answer
A. A. Information Security Group (ISG)
Explanation
When encountering an error prompt upon login, it is best to contact the Information Security Group (ISG) for resolution. They specialize in handling security-related issues and are likely to have the expertise to address the error prompt. The other options, such as Stores Operations Support, Training Team, and Sweden Team, may not have the necessary knowledge or authority to resolve the error prompt.
10.
What happened with Outstanding Balance box after system upgrade?
Correct Answer
C. C. Outstanding Balance info shown in different color, not white.
Explanation
After the system upgrade, the Outstanding Balance box no longer appears in white color. Instead, it is shown in a different color, indicating a change in the presentation of the Outstanding Balance information.