Training Assessment UK Final
Questions and Answers
- 1.
What is name of the site where Benefits and Rewards Team can amend the member’s information, process mid-term adjustments (MTA) and generate the benefits report?
- A.
Admin Site
- B.
Member’s Site
- C.
Support Site
Correct Answer
A. Admin SiteExplanation
The correct answer is Admin Site. The Admin Site is the platform where the Benefits and Rewards Team can make changes to a member's information, handle mid-term adjustments, and generate the benefits report. This site is specifically designed for administrative tasks and provides the necessary tools and functionalities for managing member details and benefits effectively.Rate this question:
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- 2.
What is the name of the site where a member can view and manage his benefits?
- A.
Support Site
- B.
Admin Site
- C.
Member’s Site
Correct Answer
C. Member’s SiteExplanation
The correct answer is "Member's Site" because it is the site specifically designed for members to access and manage their benefits. This site would likely require a login and provide personalized information and tools for members to view and make changes to their benefits, such as selecting coverage options, submitting claims, and accessing resources and support.Rate this question:
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- 3.
Which team processes bonus payments in the UK?
- A.
Payroll Team
- B.
Project and Expense Team
- C.
Finance Team
Correct Answer
A. Payroll TeamExplanation
The Payroll Team is responsible for processing bonus payments in the UK. This team specifically handles all aspects related to employee compensation, including bonuses, salaries, and other financial benefits. They ensure that the correct amount is paid to each employee and that all legal and tax requirements are met. The Project and Expense Team may handle other financial matters related to projects and expenses, while the Finance Team generally oversees the overall financial management of the organization. However, when it comes to bonus payments in the UK, it is the Payroll Team's responsibility.Rate this question:
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- 4.
What is the name of the insurer of UK Motor Insurance for 2014?
- A.
Arval
- B.
Allianz
- C.
Tekprep
- D.
Transtek
Correct Answer
B. AllianzExplanation
Allianz is the correct answer because it is a well-known insurance company that operates in the UK and provides motor insurance. It is one of the leading insurers in the country and has a strong presence in the market. Therefore, it is highly likely that Allianz was the insurer of UK Motor Insurance for 2014.Rate this question:
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- 5.
At what percentage of the member's reference salary can they extend the PHI cover already supplied by the Company?
- A.
75%
- B.
66.67%
- C.
90%
- D.
100%
Correct Answer
A. 75%Explanation
The members can extend the PHI cover already supplied by the Company at 75% of their reference salary.Rate this question:
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- 6.
Members who work 5 ‘short days’ per week are treated as?
- A.
Part Time Members
- B.
Full Time Members
- C.
Contractual Members
- D.
Flexible Members
Correct Answer
D. Flexible MembersExplanation
Members who work 5 'short days' per week are treated as flexible members. This means that they have the flexibility to work shorter hours or fewer days compared to full-time members. They may have a reduced workload or a different schedule that allows them to have more free time or accommodate other commitments. This arrangement is often preferred by individuals who need a more flexible work-life balance or have other responsibilities outside of work.Rate this question:
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- 7.
What are the Tools that has been discussed in the training?
- A.
BPM, LPS, MSS
- B.
BPM, LPS, ESS
- C.
BPM, PSA, ESS
- D.
BPM, PSA, LPS, MSS
Correct Answer
A. BPM, LPS, MSSExplanation
The correct answer is BPM, LPS, MSS. These tools have been discussed in the training session.Rate this question:
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- 8.
Always make sure that the signed confirmation letter must not be returned to Global HRSS for documentation.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The correct answer is False. This means that the signed confirmation letter must be returned to Global HRSS for documentation.Rate this question:
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- 9.
Which statement is true?
- A.
Providing additional information on the standard template is fine as long as it is factual and in the system.
- B.
Providing additional information on the standard template is fine as long as it is coming from the people manager.
- C.
Providing additional information on the standard template is fine as long as it is coming from the employee.
- D.
Providing additional information on the standard template is fine as long as it is factual, coming from the system and approved by the HR Service Consultants
Correct Answer
A. Providing additional information on the standard template is fine as long as it is factual and in the system.Explanation
The correct answer is "Providing additional information on the standard template is fine as long as it is factual and in the system." This statement implies that any additional information added to the standard template should be based on facts and should already be present in the system. It suggests that adding subjective or personal information may not be acceptable.Rate this question:
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- 10.
This is a person, company, government agency or a bank letting a company request for a reference letter for an active or inactive CGI member. These requestors are not operating within CGI.
- A.
Third Party Requestor
- B.
Member
- C.
Manager
- D.
Service Consultants
Correct Answer
A. Third Party RequestorExplanation
A third party requestor refers to a person, company, government agency, or bank that is not a part of CGI but is requesting a reference letter for an active or inactive CGI member. This means that the requestor is seeking information or a recommendation about a CGI member from someone outside of the organization. The other options, including "Member," "Manager," and "Service Consultants," do not accurately describe this type of requestor.Rate this question:
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- 11.
If the member is transferred within a business unit, what is the type of organization change?
- A.
Intra BU Change
- B.
Inter BU Change
- C.
Organization Transfer
- D.
Location Transfer
Correct Answer
A. Intra BU ChangeExplanation
The correct answer is Intra BU Change. This refers to a change that occurs within a business unit, such as when a member is transferred from one department to another within the same unit. This type of change does not involve moving to a different business unit or organization, but rather involves a shift in responsibilities or roles within the current unit.Rate this question:
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- 12.
When a member receives a shift allowance, who approves the request?
- A.
BU Lead
- B.
HR Director
- C.
HR Manager
- D.
Service Consultants
Correct Answer
B. HR DirectorExplanation
The HR Director approves the request for shift allowance. This indicates that the HR Director has the authority to review and make decisions regarding shift allowances for members. The BU Lead, HR Manager, and Service Consultants are not mentioned in the context of approving shift allowances, suggesting that they do not have the authority to do so.Rate this question:
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- 13.
A member’s hiring date is 18 April 2014. He wants to confirm what his holiday entitlement for 2014 is.It should be __________________.
- A.
17 days
- B.
17.5 days
- C.
18 days
- D.
18.5 days
Correct Answer
C. 18 daysExplanation
Based on the information provided, the member's hiring date is 18 April 2014. Generally, holiday entitlement is calculated based on the number of days an employee has worked in a given year. Since the member has worked for the entire year of 2014, their holiday entitlement should be the full 18 days.Rate this question:
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- 14.
A full-time member works 37.5 hours per week with an annual entitlement of 25 days plus 8 public holidays.This member reduces his working hours to 3 days per week, of 7 hours each (21 hours).What is his new entitlement?
- A.
17 days
- B.
17.5 days
- C.
18 days
- D.
18.5 days
Correct Answer
D. 18.5 daysExplanation
When the full-time member reduces their working hours to 3 days per week, they will work a total of 21 hours per week. The annual entitlement of 25 days plus 8 public holidays remains the same. To calculate the new entitlement, we need to find the proportion of the full-time hours to the reduced hours. The full-time member works 37.5 hours per week, while the reduced hours are 21 hours per week. So, the proportion is 21/37.5. Multiplying this proportion by the original entitlement of 25 days gives us 14 days. Adding the 8 public holidays, the new entitlement is 14 + 8 = 22 days. Therefore, the correct answer is 18.5 days.Rate this question:
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- 15.
The total company sick pay is limited to___ months in a rolling 12 month period.
- A.
3
- B.
6
- C.
9
- D.
12
Correct Answer
B. 6Explanation
The total company sick pay is limited to 6 months in a rolling 12 month period. This means that an employee can receive sick pay for a maximum of 6 months within a 12 month period. After reaching this limit, they would no longer be eligible for sick pay until the 12 month period resets.Rate this question:
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- 16.
For current members where holiday has been overbooked, the equivalent number of days will be deducted from the member’s salary.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement suggests that if a current member's holiday has been overbooked, the equivalent number of days will be deducted from their salary. However, the correct answer is False. This means that the statement is not true, and the equivalent number of days will not be deducted from the member's salary if their holiday has been overbooked.Rate this question:
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- 17.
For current members where holiday has been overbooked, the equivalent number of days will be deducted from the member’s salary.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because deducting the equivalent number of days from a member's salary for an overbooked holiday would be unfair and unjust. It is not the responsibility of the member to bear the consequences of an overbooking situation. The correct course of action would be to find a suitable solution that does not negatively impact the member's salary.Rate this question:
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- 18.
Sick notes should be provided where the absence continues beyond ______ calendar days.
Correct Answer
7
sevenExplanation
Sick notes should be provided where the absence continues beyond seven calendar days. This means that if an individual is absent from work due to illness for more than a week, they are required to provide a sick note. The sick note serves as documentation of the illness and helps the employer keep track of the employee's absence. It also ensures that the employee is not taking advantage of sick leave and provides a legitimate reason for their absence.Rate this question:
- 19.
What is the impact when a member's termination date is not entered before the payroll cut-off?Select all that apply.
- A.
Promotion
- B.
Breach of Data
- C.
Overpayment
- D.
Escalation
Correct Answer(s)
C. Overpayment
D. EscalationExplanation
When a member's termination date is not entered before the payroll cut-off, it can result in overpayment. This is because the system will continue to pay the member even after their termination date, leading to unnecessary payments. Additionally, the situation can escalate if the overpayment is not promptly addressed and resolved.Rate this question:
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- 20.
Which tools do we use to calculate holiday entitlement?
- A.
ALBERT
- B.
LPS Accruals
- C.
Discoverer Viewer
- D.
Holiday Entitlement Tracker
- E.
LPS Contract Page
Correct Answer(s)
A. ALBERT
B. LPS AccrualsExplanation
ALBERT and LPS Accruals are the tools used to calculate holiday entitlement. ALBERT is likely a software or system specifically designed for this purpose, while LPS Accruals could be another software or feature within a larger system that helps track and calculate employee accruals. The other options, Discoverer Viewer and LPS Contract Page, do not seem to be directly related to calculating holiday entitlement.Rate this question:
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- 21.
(PILON) Notice Pay is £ 31, 000.00 and Company Redundancy Payment is 31, 000.00, what is the Notice Pay Taxable to the redundant member?
- A.
£ 31, 000.00
- B.
£ 62, 000.00
- C.
£ 1, 000.00
- D.
None
Correct Answer
A. £ 31, 000.00Explanation
The Notice Pay is taxable to the redundant member at £31,000. This means that the redundant member will have to pay taxes on the full amount of their Notice Pay, which is £31,000. There is no additional tax on top of this amount.Rate this question:
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- 22.
Death in Service requests should not be submitted via LPS.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Death in Service requests should not be submitted via LPS because LPS is not the appropriate platform or system for handling such requests. LPS likely refers to a different system or process that is not designed to handle Death in Service requests. Therefore, it is true that these requests should not be submitted via LPS.Rate this question:
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- 23.
What are the required fields when terminating a member's record?
- A.
Leaving Reason
- B.
Notified
- C.
Actual
- D.
Last Standard Process
- E.
Final Process
- F.
Projected
- G.
Further information
Correct Answer(s)
A. Leaving Reason
B. Notified
C. Actual
D. Last Standard Process
E. Final ProcessExplanation
When terminating a member's record, the required fields include the leaving reason, whether the member was notified, the actual date of termination, the date of the last standard process, and the date of the final process. These fields are necessary to accurately document and track the termination process for the member. The projected date and further information may be optional or additional fields that provide more context or details about the termination.Rate this question:
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- 24.
9) The Service Level Agreement (SLA) for a non-urgent 'Case Management' case is ___________.
Correct Answer(s)
24 hours
24 hrs
24h
24hrs
twenty four hours
twenty-four hours
24 hourExplanation
The correct answer for the Service Level Agreement (SLA) for a non-urgent 'Case Management' case is 24 hours, 24 hrs, 24h, 24hrs, twenty four hours, twenty-four hours, or 24 hour. This means that for non-urgent cases, the service provider is committed to resolving the case within a maximum time frame of 24 hours.Rate this question:
- 25.
This is the Recrutment Tool currently being used by UK Recruitment Team as the core system supporting the different facets of Recruitment.
- A.
Brassrin
- B.
Brassring
- C.
People Support
- D.
None
Correct Answer
B. BrassringExplanation
Brassring is the correct answer because it is stated in the given information that it is the recruitment tool currently being used by the UK Recruitment Team. This implies that Brassring is the core system supporting the different aspects of recruitment for the team.Rate this question:
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- 26.
This is is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support, and the administration of other regulatory regimes including the national minimum wage. Where in we apply REAL TIME INFORMATION in on boarding our UK New Hires.
- A.
HMRC
- B.
HRSC
- C.
GHRMS
- D.
HRSS
Correct Answer
A. HMRCExplanation
HMRC stands for Her Majesty's Revenue and Customs. It is a non-ministerial department of the UK Government that is responsible for the collection of taxes, the payment of some forms of state support, and the administration of other regulatory regimes including the national minimum wage. The explanation is that HMRC is the correct answer because it aligns with the given description of the department and its responsibilities.Rate this question:
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- 27.
This is an act of Parliament which defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK.
- A.
Data Protection Act
- B.
Datum Processing Act
- C.
Data Policy Act
- D.
Data Provider Act
Correct Answer
A. Data Protection ActExplanation
The Data Protection Act is the correct answer because it is an act of Parliament that specifically defines UK law on the processing of data on identifiable living people. It is considered the main piece of legislation that governs the protection of personal data in the UK. The other options, such as Datum Processing Act, Data Policy Act, and Data Provider Act, do not accurately describe the specific legislation in question.Rate this question:
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- 28.
As one of the local variation of UK, this replace our Global Contract Data Form. And this is required when on boarding New Hires, what do you call this form?
- A.
New Joiners Notification
- B.
New Hire Form
- C.
New Joiner Information Sheet
Correct Answer
A. New Joiners NotificationExplanation
The correct answer is "New Joiners Notification" because it is stated that this form is required when onboarding new hires. The term "New Joiners Notification" implies that it is a notification or form specifically for new employees who are joining the company. The other options, "New Hire Form" and "New Joiner Information Sheet," do not specifically indicate that it is a notification for new hires.Rate this question:
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- 29.
What are the two Employee Types that we have for UK ?
- A.
Full Time
- B.
Part Time
- C.
Contingent
- D.
Fixed Term
Correct Answer(s)
A. Full Time
B. Part TimeExplanation
The two employee types for UK are Full Time and Part Time. These terms refer to the different work arrangements that employees in the UK can have. Full-time employees work a standard number of hours per week, while part-time employees work fewer hours. This classification is important for various purposes, such as determining benefits, leave entitlements, and employment rights for each type of employee.Rate this question:
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- 30.
For UK members, these details is mandatory for us to input, due to security compliance . Source of this information is one of the major identification document of our UK Members. Fields that are very important to indicate upon on bording are: Identification Document number, Issue Date, Expiriy Date, Place of Issue .
- A.
Passport
- B.
National Identifier
- C.
Asylum and Immigration Document
Correct Answer
A. PassportExplanation
The answer is Passport because it is mentioned in the given information that the identification document number, issue date, expiry date, and place of issue are mandatory for UK members to input. The passport is a major identification document that contains all these details, making it necessary for providing accurate and secure information.Rate this question:
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Sep 05, 2014Quiz Created by
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