Covers chapters 6, 7 & 8
Human Resource Management
Marketing Managers
Financial Managers
Information manager
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Planning
Organizing
Controlling
Deploying
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Informational roles, interpersonal roles, decision roles
Top Manager, Middle manager, First line manager
Technical skills, conceptual skills, time management skills
None of the above
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True
False
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Specific
Achievable
Many
Time
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True
False
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The assignment of a task, responsibility, or authority to a subordinate
Liability of subordinates to complete the task that has been delegated to them by a superior
Top managers reserve most of the decision-making rights for themselves
Lower- and middle-level managers have some discretion in making decisions on their own
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Organizational Chart
Chain of Command
Job Specialization
A & B
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They may work together or not
May discuss business and other interests
May or may not have an impact on the business
Always assigned by a manager to work together
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The chain of command is direct and is indicated by a solid line in the organization chart
The number of subordinates that a manager is responsible for supervising
Whether or not a manager is respected by their subordinates
It determines who will do what task
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Line authority
Staff Authority
Committee and Team authority
Basic Authority
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True
False
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Customer departmentalization
Functional departmentalization
Geographic departmentalization
Project departmentalization
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A detailed study of the specific duties of a job and the qualities needed
The duties of the job,its working conditions and equipment needed
The skills and abilities needed for a job
None of the above
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True
False
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Paid time off
Sales commissions
Piece rate incentive plan
Pay for performance
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Employment equity act
Canadian Human Rights Act
Comparable worth
Equal Employment
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True
False
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