Keyboarding Unit 8 Test

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    In a personal-business letter, the letter mailing address should be keyed a DS below the ______.

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About This Quiz

This Keyboarding Unit 8 Test evaluates knowledge on internal business communications, memo formatting, and personal-business letter structure.

Keyboarding Unit 8 Test - Quiz

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  • 2. 

    Personal-business letters are commonly prepared in ___________ format. 

    Explanation
    Personal-business letters are commonly prepared in block format. This format is characterized by aligning all the text to the left margin and leaving no indentation for paragraphs. It is a professional and formal style of writing that is widely used in business correspondence. The use of all capital letters (BLOCK) is not a commonly accepted format for personal-business letters and may be considered inappropriate or unprofessional.

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  • 3. 

    On an envelope, the delivery address is commonly keyed in all lowercase without punctuation.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because, in reality, the delivery address on an envelope is commonly written in uppercase letters, and punctuation is used to separate different parts of the address, such as commas and periods. Lowercase letters without punctuation are not commonly used for delivery addresses on envelopes.

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  • 4. 

    Reference initials in a memo should be keyed in lowercase letters. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    In a memo, reference initials should be keyed in lowercase letters. This is because reference initials are typically used to indicate the person who typed or prepared the memo. Using lowercase letters for reference initials is a common practice and helps to maintain consistency and professionalism in written communication.

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  • 5. 

    The standard top margin for a memo is 

    • 0.5"

    • 1"

    • 1.5"

    • 2"

    Correct Answer
    A. 2"
    Explanation
    The standard top margin for a memo is 2". This means that there should be a 2-inch space between the top of the page and the beginning of the memo content. This margin allows for a professional and neat appearance of the memo, providing enough space for any headers or logos that may be included at the top of the page. It also ensures that the content is not too close to the edge of the page, making it easier to read and handle the memo.

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  • 6. 

    The greeting in a letter. such as Dear Ms. Stiles, is called the salutation. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The salutation is the greeting in a letter, such as "Dear Ms. Stiles." It is the opening line that addresses the recipient of the letter. Therefore, the given statement that the salutation is called the greeting in a letter is correct.

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  • 7. 

    If a document accompanies a memo but it not attached to it, the word __________ should be keyed at the left margin below the last line of the memo. 

    Correct Answer
    Enclosure
    inclosure
    enclosure
    Explanation
    When a document is included with a memo but is not physically attached to it, the word "enclosure" should be typed at the left margin below the last line of the memo. This indicates to the recipient that there is an accompanying document that they should review. The variations "inclosure" and "enclosure" are also acceptable spellings of the word.

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  • 8. 

    All of the following are commonly used in a memo heading EXCEPT

    • SUBJECT:

    • TIME:

    • TO:

    • FROM:

    Correct Answer
    A. TIME:
    Explanation
    The given question asks for the option that is not commonly used in a memo heading. The options are SUBJECT, TIME, TO, and FROM. The correct answer is TIME because it is not typically included in a memo heading. Memo headings usually include the SUBJECT to indicate the purpose of the memo, TO to specify the recipient, and FROM to identify the sender. However, TIME is not a standard component of a memo heading as it is not necessary to mention the time in the heading.

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  • 9. 

    The paragraphs of a memo all begin at the left margin and are DS with a QS between paragraphs.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because the paragraphs of a memo are not double-spaced with a blank line between paragraphs. In fact, the paragraphs of a memo are typically single-spaced with no extra space between them.

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  • 10. 

    The farewell of the letter, such as Sincerely yours, is called the _______ close. 

    Correct Answer
    complementary
    Explanation
    The farewell of the letter, such as "Sincerely yours," is called the complementary close. This is the part of the letter where the writer expresses their regards or well wishes to the recipient. It is a courteous way to end a letter and signifies the writer's sincerity and professionalism.

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  • 11. 

    A letter written by someone to deal with a personal matter is called a 

    • Private letter

    • Confidential letter

    • Personal-business letter

    • Classified letter

    Correct Answer
    A. Personal-business letter
    Explanation
    A personal-business letter is a type of letter that is written by someone to deal with a personal matter that also involves business-related aspects. It implies that the letter is not only focused on personal matters but also includes elements related to business or professional matters. This term suggests that the letter is not purely personal or confidential, but rather has a combination of personal and business aspects.

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  • 12. 

    Generally, side margins in a memo should be 2".

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Side margins in a memo should not be 2". The correct answer is False. The standard side margin for a memo is typically 1" or 1.25". A 2" side margin would result in excessive white space and make the memo appear unprofessional. It is important to maintain appropriate margins to ensure readability and visual appeal in a memo.

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  • 13. 

    The letter body (message) should begin a QS below the greeting. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The letter body (message) should not begin with a QS (question). This means that the statement "The letter body (message) should begin a QS below the greeting" is incorrect. The letter body should typically consist of the main content or message of the letter, and it does not necessarily have to include a question. Therefore, the correct answer is false.

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  • 14. 

    Martina Bronsky has keyed a memo to Kareem Washington and has stapled a second document to the memo, which Kareem requested. What should Martina key below the last line of the body of the memo?

    • Attachment

    • Mb

    • Enclosure

    Correct Answer
    A. Attachment
    Explanation
    Martina should key "Attachment" below the last line of the body of the memo. This indicates that there is a document attached to the memo, as requested by Kareem.

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  • 15. 

    Written messages used by employees within an organization to communicate with one another are called ____________ memorandums. 

    Correct Answer
    interoffice
    inter office
    Explanation
    The correct answer is "interoffice" or "inter office". This term refers to written messages used by employees within an organization to communicate with each other. It is a commonly used term to describe internal communication within a company or institution.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 17, 2014
    Quiz Created by
    Byork

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