1.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
Where is the text from?
Correct Answer
B. An advertisement for a new business service
Explanation
The given text is an advertisement for a new business service. It promotes Rebus Virtual Office World's Basic Office Deal, which offers the setup of a virtual office with a professional image and assistance in handling calls and mail. The text also mentions the option of a Premier Office Deal for a more personalized approach. This information is typical of an advertisement aimed at attracting potential customers to avail of the services offered by the business.
2.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
The text says that
Correct Answer
B. We can provide you with: a professional business address.
Explanation
The text states that Rebus Virtual Office World can provide a professional business address. There is no mention of a professional home address being offered. Therefore, the correct answer is "We can provide you with: a professional business address."
3.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."Staff in the text is mentioned as
Correct Answer
A. Polite and friendly
Explanation
The text states that the staff at Rebus Virtual Office World is "polite and friendly." This implies that they are courteous and kind in their interactions with customers.
4.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."The customer in the text is being told to ask about
Correct Answer
C. Premier Office Deals
Explanation
The customer in the text is being told to ask about Premier Office Deals. This is evident from the last sentence of the text, which states "For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals." This suggests that the customer can inquire about the Premier Office Deals if they are interested in a more personalized approach to their virtual office setup.
5.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
Which of the following is not included in the Basic Office deal?
Correct Answer
B. A mail-forwarding service
Explanation
The Basic Office deal includes a professional address, a telephone-answering service, and a polite receptionist. However, it does not include a mail-forwarding service. This means that while Rebus Virtual Office World can handle mail for the business, they do not offer the option of forwarding mail and messages to the business owner's home address.
6.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
What is the main objective of the message?
Correct Answer
D. To praise
Explanation
The main objective of the message is to praise. The sender is congratulating Helen on organizing an excellent and informative workshop and expressing gratitude for Doctor Friedman's fascinating talk on staff motivation. The sender also mentions positive feedback from the staff and hopes for an improvement in staff motivation. The message does not accuse anyone or make a request, but rather focuses on acknowledging the success of the workshop.
7.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"In the text, the workshop is mentioned as
Correct Answer
D. Both A & B
Explanation
The text mentions that the workshop was "excellent and informative," indicating that it was both excellent and informative. Therefore, the correct answer is "Both A & B."
8.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"The message is from
Correct Answer
A. Anne
Explanation
The correct answer is Anne because the message is signed by Anne and she refers to the workshop and meeting that took place.
9.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"In the text, Helen is being asked to pass on the thanks to
Correct Answer
C. Doctor Friedman
Explanation
In the given text, Anne is expressing her gratitude for the workshop and specifically mentions Doctor Friedman's talk on staff motivation. She asks Helen to pass on her thanks to Doctor Friedman, indicating that he is the person she wants to thank. Therefore, the correct answer is Doctor Friedman.
10.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
What can be implied about the workshop?
Correct Answer
C. It lasted one day.
Explanation
The workshop lasted one day. This can be inferred from the statement "Thanks again for a great day, Anne." The use of the word "day" suggests that the workshop was a one-day event.