1.
The Targeted Selection process ends in a retain-reject decision.
Correct Answer
B. False
Explanation
The correct answer is b. False.
Your role as a Targeted Selection interviewer doesn’t end with the hiring decision.
Once the right candidate has accepted your job offer, you’ll use the data you
collected in the interview to help the person get off to a strong start in the new role.
2.
Which of the following actions should you not do during the interview opening?
Correct Answer
D. Take notes
Explanation
The correct answer is d. Take notes.
There is no need for you to take notes as you open the interview, but you should
explain to the candidate that you will be taking notes during the rest of the interview.
3.
What type of statement is this?“One time we had a minor quality problem with our product. It didn’t affectoverall quality, but it was noticeable. A rush order came in, and I had to decidewhether to send the defective product or wait for the next run and ship the orderlate. I decided to ship right away.”
Correct Answer
C. Partial STAR
Explanation
The correct answer is c. Partial STAR.
This partial STAR needs a Result. It includes the Situation/Task (“One time . . . I
had to decide whether to . . . ship the order late.”) and the Action (“I decided to ship
right away.”)
4.
What type of statement is this? “I set priorities for what I want to accomplish, but these priorities are often changed by top management. I also have to adjust to new bosses and new procedures while trying to keep up with ongoing projects.”
Correct Answer
B. False STAR
Explanation
The correct answer is b. False STAR.
This false STAR is vague. The statement speaks in generalities and does not
describe a specific situation or experience.
5.
What type of statement is this?“One member of our work group went on medical leave for several months.There was no way to get a substitute, so we figured out ways to cover the work.We got through it OK. We didn’t miss one deadline.”
Correct Answer
C. Partial STAR
Explanation
The correct answer is c. Partial STAR.
This partial STAR is missing the Action. It includes the Situation/Task (“One
member of our work group went on medical leave . . . ways to cover the work.”) and
the Result (“We got through it OK. We didn’t miss one deadline.”).
6.
What type of follow-up question is this?“Did you report the situation to your supervisor or just let it go?”
Correct Answer
C. Leading
Explanation
The correct answer is c. Leading question.
This leading question encourages an either/or answer, rather than a description of
what the candidate actually did.
7.
What type of follow-up question is this?“How do you plan your day?”
Correct Answer
B. Theoretical
Explanation
The correct answer is b. Theoretical.
This question asks for general, theoretical actions—what the candidate usually does,
not what the candidate did in a particular situation.
8.
What type of follow-up question is this?“Can you tell me about the most recent time that happened?”
Correct Answer
A. Behavioral
Explanation
The correct answer is a. Behavioral.
This question is behavioral because it asks for a Situation/Task component and a
specific time when the candidate acted.
9.
During the close of the interview, you would ask additional questions you think willhelp you clarify and complete your notes. What else would you do?
Correct Answer
D. All of the above.
Explanation
The correct answer is d. All of the above.
During the close, share your assigned information, and give the candidate an
opportunity to ask questions (A). Also, check the candidate’s motivational fit (B),
explain the next steps in the process (C), and thank the candidate for a productive
interview.
10.
You will uncover the most information about motivational fit when you are assigned the Motivational Fit target.
Correct Answer
B. False
Explanation
The correct answer is b. False.
Because information about motivational fit can come out at any time during the
interview, always be prepared to follow up to get more data about motivation.
Motivational fit data typically can be collected during the Key Background Review,
when you are assigned the Motivational Fit target, when you are asking questions
under another target, and when you are closing the interview.
11.
When you uncover a mismatch in motivational fit, you should rate the candidate 2 (less than acceptable) or 1 (much less than acceptable).
Correct Answer
B. False
Explanation
The correct answer is b. False.
When you uncover a mismatch, you need to follow up to determine how strongly the
person feels about that aspect before you can make a judgment about motivational
fit. Just because a candidate is dissatisfied with one aspect of the job doesn’t mean
he or she will be completely dissatisfied with the job. It’s common for people to
dislike some aspects of their jobs, but if the job provides enough opportunities for
satisfaction and fulfillment to counterbalance what they don’t like, people will still
be productive and satisfied.
12.
Creating a timetable can help you gather the information you need from the candidate in the time allotted. What else can you do to manage the interview?
Correct Answer
E. A and C only.
Explanation
The correct answer is e. A and C only.
Manage time by telling the candidate how you want to conduct the interview, how
you want him or her to respond, or what areas you want to cover (A). Also, prepare
planned behavioral questions (C)—determine which questions you’ll ask and in what
order. You would use Empathy (B) to build rapport with the candidate.
13.
How would you rate the Decision Making target if you had one STAR, and in that example the candidate’s use of key actions met the criteria for successful job performance?
Correct Answer
D. 3I
Explanation
The correct answer is d. 3I.
The example meets the criteria for successful job performance (3), but the rating is
based on only one STAR, which is less behavioral information than you would like.
14.
How would you rate a target when the candidate’s use of key actions met the criteria for successful job performance and the STARs were similar to the job, recent, and had high impact?
Correct Answer
C. 3
Explanation
The correct answer is c. 3.
The candidate would be acceptable in this target because the examples meet the
criteria for successful job performance and have significant weight.
15.
The real power of data integration is in the conversation and the sharing of perspectives.
Correct Answer
A. True
Explanation
The correct answer is a. True.
A data integration discussion, even if you are the only interviewer and the discussion
is just with your manager, will significantly improve the quality of your hiring
decision. The combined data becomes more than just a sum of the parts; it provides
information that allows you to identify trends and patterns that you might otherwise
miss. The result is an overall profile of the candidate that you can use to accurately
and fairly predict performance in the target job.