Online Test For Bh

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| By LUD_RLC1
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LUD_RLC1
Community Contributor
Quizzes Created: 2 | Total Attempts: 220
| Attempts: 123
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    1/30 Questions

  • The maximum amount a customer can pay online towards principle payment is _____________

    • Rs.1000/-
    • Any amount exceeding current month’s interest
    • Complete Loan Amount
    • Complete Loan amount keeping minimum balance of Rs.100/-
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About This Quiz

This Online Test for BH assesses knowledge in finance operations such as loan payments, money transfer charges, and customer engagement strategies. It evaluates understanding of specific operational mandates and customer service excellence in a financial context.

Online Test For Bh - Quiz
Questions and Answers
  • 2. 

    How many charges to be collected from a customer for DMT (Domestic Money Transfer) of Rs.10000/- using Muthoot Money

    • 150

    • 50

    • 100

    • 200

    Correct Answer
    A. 150
    Explanation
    The correct answer is 150. To collect charges from a customer for a Domestic Money Transfer (DMT) of Rs. 10000 using Muthoot Money, 150 charges need to be collected.

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  • 3. 

    How many calls have to be made by Branch Head weekly for NEW KYC and WIN BACK as per IOM No. CO/OPN/45/17

    • 30

    • 20

    • 15

    • 40

    Correct Answer
    A. 30
    Explanation
    According to IOM No. CO/OPN/45/17, the Branch Head needs to make 30 calls weekly for NEW KYC and WIN BACK.

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  • 4. 

    As per IOM No. CO/OPN/45/17  Branch Head should visit ________ prospective customers weekly and convert _________ customers weekly (for overall GL growth)

    • 20 & 4

    • 10 & 2

    • 10 & 4

    • None of these options

    Correct Answer
    A. 20 & 4
    Explanation
    The correct answer is 20 & 4. This means that the Branch Head should visit 20 prospective customers weekly and convert 4 customers weekly for overall GL growth.

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  • 5. 

    What are the charges for "iWill" (excluding service tax)

    • 4000

    • 4600

    • 5000

    • 5600

    Correct Answer
    A. 4000
    Explanation
    The charges for "iWill" (excluding service tax) are 4000.

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  • 6. 

    Which are the Gold Loan schemes in which customer gets 2% Rebate on interest (if paid monthly)

    • MSL,MPL,MGL

    • MHL,MGL,MPL

    • MAL,MPL,MGL

    • MSL,MGL,MHL

    Correct Answer
    A. MSL,MPL,MGL
    Explanation
    The Gold Loan schemes in which customers get a 2% rebate on interest if paid monthly are MSL, MPL, and MGL.

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  • 7. 

    In case of GL token lost cases (12 months & above), Branch Head can sanction - amount uptoRs.___________?

    • 25000

    • 100000

    • 200000

    • 300000

    Correct Answer
    A. 25000
    Explanation
    The Branch Head can sanction an amount up to Rs. 25000 in the case of GL token lost cases that have been outstanding for 12 months and above.

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  • 8. 

    What is maximum withdrawal amount in Muthoot DCB Visa Card in a day from our branches

    • Rs.5000

    • Rs.10000

    • Rs.15000

    • Rs.20000

    Correct Answer
    A. Rs.5000
    Explanation
    The maximum withdrawal amount in Muthoot DCB Visa Card in a day from their branches is Rs.5000.

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  • 9. 

    What is maximum LTV (Loan to Value) for MOS

    • 70%

    • 75%

    • 65%

    • None of these options

    Correct Answer
    A. 70%
    Explanation
    The maximum Loan to Value (LTV) for MOS is 70%. This means that the maximum amount of loan that can be provided in relation to the appraised value of the property is 70%. This indicates that the borrower is required to provide a down payment of at least 30% of the property's value.

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  • 10. 

    MLS (Muthoot Life Line Scheme) has been discontinued w.e.f 28th Feb 2017

    • False

    • True

    Correct Answer
    A. False
    Explanation
    MLS (Muthoot Life Line Scheme) has not been discontinued as of 28th Feb 2017.

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  • 11. 

    How many casual leaves in a quarter are applicable to employees & how many casual leaves can be clubbed together

    • 3 & 2

    • 3 & 1

    • 3 & 3

    • 1 & 2

    Correct Answer
    A. 3 & 2
    Explanation
    Employees are eligible for 3 casual leaves in a quarter. These leaves can be clubbed together up to a maximum of 2 leaves. This means that employees can take a maximum of 2 consecutive casual leaves in a quarter.

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  • 12. 

    What is the weightage of NEW KYC under Branch Head KRA as per new PMS criteria (IOM. No. CO/OPN/199/16)

    • 10%

    • 20%

    • 30%

    • 40%

    Correct Answer
    A. 10%
    Explanation
    The weightage of NEW KYC under Branch Head KRA as per the new PMS criteria (IOM. No. CO/OPN/199/16) is 10%.

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  • 13. 

    As per Cir. No. CO/07/17 charges on POS machine stands waived till 31st March 2017

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because according to Circular No. CO/07/17, charges on POS (Point of Sale) machines are waived until 31st March 2017. This means that businesses using POS machines for transactions will not have to pay any charges for their usage until the specified date.

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  • 14. 

    Rs._________ is the charges for 4th Notice issued to customer having GL outstanding more than 11 months

    • 50

    • 23

    • 35

    • 7

    Correct Answer
    A. 50
    Explanation
    The correct answer is 50. This suggests that the charges for the 4th Notice issued to a customer with a GL (General Ledger) outstanding for more than 11 months is Rs. 50.

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  • 15. 

    Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs

    • Axis Bank & Union Bank of India

    • HDFC Bank & ICICI Bank

    • Axis Bank & Bank of India

    • SBI & Union Bank of India

    Correct Answer
    A. Axis Bank & Bank of India
    Explanation
    Gold Loan transferred using IMT (Instant Money Transfer) can be withdrawn from Axis Bank and Bank of India ATMs.

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  • 16. 

    Legal heirs of a deceased borrower whose GL outstanding is 12 lacs approaching for settlement, who is the sanctioning authority?

    • Regional Manager

    • Regional Audit Manager

    • Credit Dept. CO(N) or South

    • Assistant Regional Manager

    Correct Answer
    A. Regional Manager
    Explanation
    The correct answer is Regional Manager. The regional manager is typically the authority responsible for sanctioning loans and making decisions regarding settlements. As the legal heirs of the deceased borrower are approaching for settlement, it would be the regional manager who would have the authority to approve or deny the settlement request.

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  • 17. 

    Mention the maximum amount a customer can top up by cash in our DCB visa card in a month?

    • 24000

    • 20000

    • 10000

    • 240000

    Correct Answer
    A. 20000
    Explanation
    The maximum amount a customer can top up by cash in our DCB visa card in a month is 20000.

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  • 18. 

    Our Health Care-Max Bupa policy covers personal accidental cover of Rs………. along with mediclaim?

    • 200000

    • 250000

    • 400000

    • 500000

    Correct Answer
    A. 200000
    Explanation
    The correct answer is 200000. This means that the Health Care-Max Bupa policy covers a personal accidental cover of Rs. 200,000 along with mediclaim. This implies that in case of an accident resulting in injury or disability, the policy will provide coverage up to Rs. 200,000 for medical expenses and treatment.

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  • 19. 

    Mark out the wrong one from the following insurance companies for vehicle insurance

    • Oriental insurance

    • The New India Assurance

    • TATA AIG

    • Magma HDI General Insurance

    Correct Answer
    A. Oriental insurance
    Explanation
    Oriental insurance is marked as the wrong one from the given options for vehicle insurance. This could be because Oriental insurance may not offer vehicle insurance or may not be a reputable or reliable insurance company for vehicle insurance compared to the other options listed (The New India Assurance, TATA AIG, and Magma HDI General Insurance).

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  • 20. 

    Suppose Market rate of 22ct gold is 2900 per gram, what will be the advance rate for MPL scheme on solid ornaments?

    • 2030

    • 2000

    • 1885

    • 2175

    Correct Answer
    A. 2030
    Explanation
    The advance rate for the MPL scheme on solid ornaments can be calculated by multiplying the market rate of 22ct gold by a certain percentage. Since the question does not provide the specific percentage, it is not possible to determine the exact advance rate. Therefore, an explanation for the given correct answer of 2030 cannot be provided.

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  • 21. 

    The maximum amount of gold coin can be carried alone by office boy from one branch to another is…………..?

    • 500gm

    • 100gm

    • 250gm

    • 10gm

    Correct Answer
    A. 100gm
    Explanation
    The correct answer is 100gm because it is the only option that is feasible for an office boy to carry alone from one branch to another. Carrying 500gm, 250gm, or even 10gm of gold coins would be too heavy or too light for an office boy to handle. Therefore, the maximum amount that can be carried alone is 100gm.

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  • 22. 

    As per revised KYC norms, if there is any change in the address, mentioned as per ‘proof of address’, fresh proof of address shall be obtained within a period of ……………..months?

    • 3 months

    • 1 month

    • 6 months

    • 2 months

    Correct Answer
    A. 3 months
    Explanation
    As per the revised KYC norms, if there is any change in the address mentioned as proof of address, fresh proof of address should be obtained within a period of 3 months. This means that if there is any change in the address provided by the customer, the financial institution or organization must obtain a new proof of address within 3 months to ensure that the address on record is accurate and up to date. This is important for maintaining the integrity and accuracy of customer information and complying with regulatory requirements.

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  • 23. 

    As per IOM no. CO/C&R/28/17, Field Verification should be done within ………….days and on GL above ……..lacs.

    • 2 days & 5 Lacs

    • 5 days & 10 lacs

    • 7 days & 5 lacs

    • 2 days & 10 lacs

    Correct Answer
    A. 2 days & 5 Lacs
    Explanation
    As per IOM no. CO/C&R/28/17, the field verification should be done within 2 days and on GL above 5 lacs.

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  • 24. 

    As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works.

    • 30

    • 60

    • 45

    • 120

    Correct Answer
    A. 30
    Explanation
    According to the New Time and motion study, each branch staff is allotted 30 minutes per day for OFP works.

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  • 25. 

    From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________

    • 200 & 500

    • 265 & 500

    • 265 & 1000

    • 150 & 1000

    Correct Answer
    A. 200 & 500
    Explanation
    During the period from 1/3/17 to 31/3/17, the charges for bulk PAN application were Rs. 200 and the cash prize for staff was Rs. 500.

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  • 26. 

    If a customer wants to avail a loan of Rs.2 lakhs at the minimum rate of interest on his/her name only, then how can we disburse the loan amount?

    • None of these options

    • Only 1 loan under MAL @18% p.a.

    • 1 Lakh each loan in MBL and MAL respectively

    • Under MBL @ 14% p.a. with different KYCs

    Correct Answer
    A. 1 Lakh each loan in MBL and MAL respectively
  • 27. 

     A customer can pay the part payment of principal with multiple of ________.

    • Rs. 100

    • Rs.1000

    • None of these options

    • Rs.5000

    Correct Answer
    A. Rs. 100
    Explanation
    A customer can pay the part payment of principal with multiple of Rs. 100. This means that the customer can make payments in increments of Rs. 100 towards the principal amount.

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  • 28. 

    What are the service charges if a customer gets a loan of Rs. 8 lakhs under MHL scheme?

    • 1%

    • 0.50%

    • 0.75%

    • 0.25%

    Correct Answer
    A. 1%
    Explanation
    The service charges for a loan of Rs. 8 lakhs under the MHL scheme are 1%. This means that the customer will be charged 1% of the loan amount as a service fee.

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  • 29. 

    Which of the following is not correct?

    • MFDCB card can not be used after withdrawal the total amount.

    • MFDCB card can be issued to Money Transfer customer.

    • A customer can withdraw Rs.10,000 in a week from one branch. 

    • MFDCB card can be issued to Gold Loan customer.

    Correct Answer
    A. MFDCB card can not be used after withdrawal the total amount.
    Explanation
    The given statement "MFDCB card can not be used after withdrawal the total amount" is incorrect because MFDCB cards can be used even after the total amount has been withdrawn.

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  • 30. 

    What is the interest rate under MOS?

    • 17%

    • 18%

    • 19%

    • 20%

    Correct Answer
    A. 19%
    Explanation
    The interest rate under MOS is 19%.

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Quiz Review Timeline (Updated): Mar 20, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 17, 2017
    Quiz Created by
    LUD_RLC1

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