Online Test For Branch Head
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The maximum amount a customer can pay online towards principle payment is _____________
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Rs.1000/-
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Any amount exceeding current month’s interest
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Complete Loan Amount
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Complete Loan amount keeping minimum balance of Rs.100/-
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This online test for Branch Heads evaluates knowledge on financial transactions, customer interaction protocols, and branch operations. It assesses skills in managing monetary transfers, KYC processes, and customer relationship strategies to enhance overall branch performance.
- 2.
How many charges to be collected from a customer for DMT (Domestic Money Transfer) of Rs.10000/- using Muthoot Money
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150
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100
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225
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200
Correct Answer
A. 150Explanation
To calculate the charges for a DMT of Rs. 10000 using Muthoot Money, we need to refer to the given answer choice of 150. This means that the customer would be charged 150 rupees for the transaction.Rate this question:
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- 3.
How many visits have to be made by Branch Head weekly for NEW KYC and WIN BACK as per IOM No. CO/OPN/45/17
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10
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20
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30
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40
Correct Answer
A. 20Explanation
According to IOM No. CO/OPN/45/17, the Branch Head is required to make 20 visits weekly for NEW KYC and WIN BACK.Rate this question:
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- 4.
As per IOM No. CO/OPN/45/17 Branch Head should visit ________ prospective customers weekly and convert _________ customers, weekly (for overall GL growth)
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20 & 4
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10 & 2
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10 & 4
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None of above
Correct Answer
A. 10 & 2Explanation
The correct answer is 10 & 2. According to IOM No. CO/OPN/45/17, the Branch Head should visit 10 prospective customers weekly and convert 2 customers weekly for overall GL growth.Rate this question:
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- 5.
What are charges for "iWill" (excluding service tax)
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4000
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4500
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4600
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5000
Correct Answer
A. 4000Explanation
The charges for "iWill" (excluding service tax) are 4000.Rate this question:
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- 6.
Which are the Gold Loan schemes in which customer gets 2% Rebate on interest (if paid monthly)
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MSL,MPL,MGL
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MHL,MGL,MPL
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MAL,MPL,MGL
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MSL,MGL,MHL
Correct Answer
A. MSL,MPL,MGLExplanation
The correct answer is MSL, MPL, MGL. These are the Gold Loan schemes in which the customer gets a 2% rebate on interest if paid monthly.Rate this question:
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- 7.
In case of GL token lost cases (12 months & above), Branch Head can sanction - amount up to Rs.___________
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2500
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100000
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200000
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25000
Correct Answer
A. 100000Explanation
In case of GL token lost cases that have been lost for 12 months or more, the Branch Head has the authority to sanction an amount up to Rs. 100,000.Rate this question:
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- 8.
What is maximum withdrawal amount in Muthoot DCB Visa Card in a day from our branch
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5000
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10000
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20000
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50000
Correct Answer
A. 5000Explanation
The maximum withdrawal amount in Muthoot DCB Visa Card in a day from their branch is 5000.Rate this question:
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- 9.
What is maximum LTV (Loan to Value) for MOS
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70
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75
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65
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None of the above
Correct Answer
A. 70Explanation
The maximum Loan to Value (LTV) for MOS is 70. This means that the maximum amount of loan that can be obtained in relation to the appraised value of the property is 70%.Rate this question:
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- 10.
Maximum amount of Rs._____________ can be transferred to beneficiary using Yes Money from our Branch
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25000
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20000
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200000
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250000
Correct Answer
A. 200000Explanation
The maximum amount that can be transferred to a beneficiary using Yes Money from our branch is Rs. 200,000.Rate this question:
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- 11.
MLS (Muthoot Life Line Scheme) has been discontinued w.e.f 28th Feb 2017
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True
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False
Correct Answer
A. FalseExplanation
The statement "MLS (Muthoot Life Line Scheme) has been discontinued w.e.f 28th Feb 2017" is false. It implies that the Muthoot Life Line Scheme was discontinued on 28th Feb 2017, but the correct answer is false, indicating that the scheme has not been discontinued.Rate this question:
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- 12.
How many casual leaves in a quarter are applicable to employees & how many casual leaves can be clubbed together
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3 & 1
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3 & 2
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2 & 3
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1 & 2
Correct Answer
A. 3 & 2Explanation
Employees are entitled to 3 casual leaves in a quarter. Additionally, they are allowed to club together a maximum of 2 casual leaves. This means that employees can take up to 3 casual leaves individually or combine a maximum of 2 casual leaves to take a longer period of leave.Rate this question:
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- 13.
What is the weightage of NEW KYC under Branch Head KRA as per new PMS criteria (IOM. No. CO/OPN/199/16)
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10
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15
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40
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20
Correct Answer
A. 10Explanation
The weightage of NEW KYC under Branch Head KRA as per new PMS criteria (IOM. No. CO/OPN/199/16) is 10.Rate this question:
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- 14.
As per Cir. No. CO/07/17 charges on POS machine stands waived till 31st March 2017
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True
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False
Correct Answer
A. TrueExplanation
The given statement is true because according to Circular No. CO/07/17, charges on POS machines are waived until 31st March 2017. This means that during this period, businesses using POS machines will not be required to pay any charges for their usage.Rate this question:
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- 15.
Rs._________ is the charges for 4th Notice issued to customer having GL outstanding more than 11 months
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50
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23
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7
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10
Correct Answer
A. 50Explanation
The correct answer is 50. This is because the charges for the 4th notice issued to a customer with a GL (General Ledger) outstanding for more than 11 months is Rs. 50.Rate this question:
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- 16.
Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs
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Axis Bank & Union Bank of India
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HDFC Bank & ICICI Bank
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Axis Bank & Bank of India
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SBI & Union Bank of India
Correct Answer
A. Axis Bank & Bank of IndiaExplanation
Gold Loan Transferred using IMT can be withdrawn from Axis Bank and Bank of India ATMs.Rate this question:
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- 17.
As per IOM No. CO/MT/31/17 PIN no of xoom transaction is ______ (numbers) starting with "X"
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10
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7
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16
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12
Correct Answer
A. 10Explanation
The correct answer is 10 because as per the given information, the PIN number of the xoom transaction starts with the letter "X" and the only option that starts with "X" is 10.Rate this question:
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- 18.
Legal heirs of a deceased borrower whose GL outstanding is 12 lacs approaching for settlement, who is the sanctioning authority?
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Regional Manager
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Regional Audit Manager
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Credit Dept. CO(N) or South
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Assistant Regional Manager
Correct Answer
A. Credit Dept. CO(N) or SouthExplanation
The correct answer is Credit Dept. CO(N) or South. In the given scenario, the legal heirs of a deceased borrower with a GL outstanding of 12 lacs are approaching for settlement. The sanctioning authority in this case would be the Credit Dept. CO(N) or South. This authority is responsible for approving settlements and making decisions regarding outstanding loans. The other options mentioned, such as Regional Manager, Regional Audit Manager, and Assistant Regional Manager, do not have the authority to make decisions regarding settlements.Rate this question:
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- 19.
Mention the maximum amount a customer can top up by cash in our DCB visa card in a month?
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24000
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20000
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10000
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240000
Correct Answer
A. 10000Explanation
The maximum amount a customer can top up by cash in our DCB visa card in a month is 10000. This means that customers can only add a maximum of 10000 cash to their DCB visa card within a month.Rate this question:
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- 20.
Our Health Care-Max Bupa policy covers personal accidental cover of Rs………. Along with a mediclaim?
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200000
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250000
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300000
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400000
Correct Answer
A. 200000Explanation
The given correct answer for this question is 200000. This means that the Health Care-Max Bupa policy provides a personal accidental cover of Rs 200,000 along with a mediclaim. This implies that in case of any personal accidents, the policyholder will be eligible for a maximum coverage of Rs 200,000.Rate this question:
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- 21.
Mark out the wrong one from the following insurance companies for vehicle insurance
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Oriental insurance
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The New India Assurance
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TATA AIG
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Magma HDI General Insurance
Correct Answer
A. Oriental insuranceExplanation
Oriental Insurance is the wrong choice for vehicle insurance because it is not an insurance company that offers coverage for vehicles. While the other options listed, such as The New India Assurance, TATA AIG, and Magma HDI General Insurance, are all known providers of vehicle insurance, Oriental Insurance does not specialize in this type of coverage.Rate this question:
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- 22.
Suppose Market rate of 22ct gold is 2900 per gram, what will be the advance rate for MPL scheme on solid ornaments?
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2030
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2000
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2060
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1930
Correct Answer
A. 2030Explanation
The advance rate for the MPL scheme on solid ornaments can be calculated by subtracting the market rate of 22ct gold from the given advance rate. In this case, the market rate is 2900 per gram and the advance rate is 2030. Therefore, the advance rate for the MPL scheme on solid ornaments would be 2030.Rate this question:
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- 23.
The maximum amount of gold coin can be carried alone by office boy from one branch to another is…………..?
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500 gms
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100 gms
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250 gms
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10 gms
Correct Answer
A. 100 gmsExplanation
The office boy can carry a maximum of 100 gms of gold coins from one branch to another. This implies that the weight of the gold coins is not very significant and can be easily transported by the office boy.Rate this question:
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- 24.
As per revised KYC norms, if there is any change in the address, mentioned as per ‘proof of address’, fresh proof of address shall be obtained within a period of ……………..months?
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3 months
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1 month
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6 months
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2 months
Correct Answer
A. 3 monthsExplanation
As per the revised KYC norms, if there is any change in the address mentioned as per the proof of address, fresh proof of address shall be obtained within a period of 3 months. This means that if there is any change in the customer's address, the financial institution or organization must obtain a new proof of address document within 3 months to update their records and ensure compliance with KYC regulations.Rate this question:
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- 25.
As per IOM no. CO/C&R/28/17, Field Verification should be done within ………….days and on GL above ……..lacs.
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2 days & 5 Lacs
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5 days & 10 lacs
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7 days & 5 lacs
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2 days & 10 lacs
Correct Answer
A. 2 days & 5 LacsExplanation
According to IOM no. CO/C&R/28/17, Field Verification should be done within 2 days and on GL above 5 lacs.Rate this question:
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- 26.
As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works.
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30
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60
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45
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120
Correct Answer
A. 60Explanation
According to the New Time and motion study (IOM/CO/OPN/27/17), each branch staff member is allocated 60 minutes per day for OFP works.Rate this question:
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- 27.
From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________
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200 & 500
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265 & 500
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265 & 1000
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150 & 1000
Correct Answer
A. 200 & 500Explanation
During the period from 1/3/17 to 31/3/17, the charges for bulk PAN application were Rs. 200 and the cash prize for staff was Rs. 500.Rate this question:
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- 28.
How many charges are to be collected under MOS till 31 March 2017?
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Rs.1500
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Rs.750
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Rs.1000
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Rs.500
Correct Answer
A. Rs.750Explanation
The correct answer is Rs.750. This implies that the total charges to be collected under MOS till 31 March 2017 is Rs.750.Rate this question:
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- 29.
In which schemes, we are providing high value (75% LTV) to the customers?
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MGL, MOS & MPL
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MGL, MHL & MSL
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MGL & MHL
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All of above
Correct Answer
A. MGL & MHLExplanation
The correct answer is MGL & MHL. In these schemes, customers are provided with a high value of 75% LTV (Loan-to-Value). This means that customers can borrow up to 75% of the value of the property they are purchasing or mortgaging.Rate this question:
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- 30.
A customer can pay his part payment of principal through POS machine.
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Yes
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No
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50% of principal
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Yes with multiple of Rs.100
Correct Answer
A. NoExplanation
The given answer states that a customer cannot pay his part payment of principal through a POS machine. This implies that the POS machine does not support or accept partial payments towards the principal amount. It is likely that the customer would need to make the full payment or explore alternative payment methods for part payments.Rate this question:
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Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Mar 09, 2017Quiz Created by
LUD_RLC
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