1.
What are the documents that a customer need to submit for MHP Claim if he/she has lost policy papers in any natural calamity?
Correct Answer
F. All of the above
Explanation
The customer needs to submit all of the mentioned documents in order to make an MHP claim if they have lost their policy papers in any natural calamity. These documents include a duly completed claim form signed by the customer or their legal representative, a First Information Report (FIR), a Fire Brigade Report, a newspaper report clipping on the natural calamity, and any other document that supports the occurrence of the event.
2.
Which MHP claims NOT APPROVED by the Insurance Company?
Correct Answer
A. Willful destruction of property
Explanation
The correct answer is "Willful destruction of property." This is because insurance companies typically do not provide coverage for intentional damage or destruction of property.
3.
Discretionary powers of Branch Head for settlement of loans of a deceased borrower is ........
Correct Answer
A. Rs. 1500 to Rs. 1 Lac
Explanation
The discretionary powers of the Branch Head for settlement of loans of a deceased borrower are in the range of Rs. 1500 to Rs. 1 Lac. This means that the Branch Head has the authority to settle loans within this specified amount without seeking further approval.
4.
What is the Cash retention Limit of branches with GL Outstanding of 3-10 Crs?
Correct Answer
D. Rs.300000
Explanation
The cash retention limit for branches with GL Outstanding of 3-10 Crs is Rs.300000. This means that these branches are allowed to retain a maximum of Rs.300000 in cash. This limit is set to ensure that branches have enough cash on hand for daily operations while also minimizing the risk of theft or loss.
5.
Daily Wages to Temporary Office is accounted in ……………….. A/c head
Correct Answer
D. Establishment A/c
Explanation
Daily wages to temporary office staff is accounted in the "Establishment A/c" because it is a cost incurred for the smooth functioning of the establishment. This account is used to record all expenses related to the establishment, including wages, rent, utilities, maintenance, etc. Staff welfare and salary accounts are specific to permanent employees and not applicable in this case. The business account is a general account that encompasses all financial transactions of the business but does not specifically categorize the daily wages to temporary office staff.
6.
Sanctioning power of GL token lost release cases between loan amounts ............. to .............is vested with RO of the concerned region?
Correct Answer
A. 25,000/- to 1,00,000/-
Explanation
The sanctioning power of GL token for loan amounts ranging from 25,000/- to 1,00,000/- is vested with the RO of the concerned region.
7.
What is the cut-off time for doing RTGS?
Correct Answer
A. 3:50 PM
Explanation
The correct answer is 3:50 PM. This is because the Real Time Gross Settlement (RTGS) system is used for high-value transactions and operates on a real-time basis. The cut-off time for doing RTGS is usually set by the banking institution and is the latest time by which a customer can initiate an RTGS transaction for it to be processed on the same day. In this case, the cut-off time is 3:50 PM, meaning that any RTGS transaction initiated after this time will be processed on the next working day.
8.
What is the Maximum limit for doing NEFT?
Correct Answer
D. No Limit
Explanation
The maximum limit for doing NEFT transactions is "No Limit". This means that there is no upper cap on the amount that can be transferred through NEFT. NEFT (National Electronic Funds Transfer) is a system used for electronic transfer of funds between banks in India. Unlike other payment systems like RTGS (Real Time Gross Settlement) which have a maximum limit, NEFT allows individuals and businesses to transfer any amount without any restriction. This flexibility makes NEFT a convenient option for large value transactions.
9.
In how many days, the purchased Foreign Currency should be surrendered by Franchisee Branches to AD-II Forex Branch?
Correct Answer
C. 7 Days
Explanation
Franchisee Branches should surrender the purchased Foreign Currency to AD-II Forex Branch within 7 days.
10.
It is mandatory that a customer must have a local ID proof for receiving Money from abroad under IMT.
Correct Answer
B. False
Explanation
Having a local ID proof is not mandatory for receiving money from abroad under IMT. This means that customers can still receive money from abroad without providing a local ID proof.
11.
What is the Wt. of normal Kada and Bangle as per norms? (As per Circular No. CO/ 79/15 (File 1 A))
Correct Answer
D. 40 gms and 30 gms
12.
The service charge of Muthoot Money is __________
Correct Answer
A. 1.50% or Rs. 50 whichever is higher
Explanation
The correct answer is 1.50% or Rs. 50 whichever is higher. This means that Muthoot Money charges a service fee of either 1.50% of the transaction amount or a minimum of Rs. 50, whichever is higher. This ensures that the service charge is never lower than Rs. 50, regardless of the transaction amount.
13.
How many calls have to be made in a day by JRE/RE/SRE to active or inactive customers mapped under their COP as per IOM No. CO/OPN/45/17
Correct Answer
B. 20
Explanation
The answer is 20 because the question asks how many calls need to be made in a day by JRE/RE/SRE to active or inactive customers mapped under their COP as per IOM No. CO/OPN/45/17. The number 20 indicates the required number of calls in a day.
14.
After registration for “iwill” either Online(www.Muthootiwill.com) or offline(at our branch), customer has time frame of ________ days to fill in all the details and generate the “will”
Correct Answer
C. 60
Explanation
After registering for "iwill" either online or offline, the customer has a time frame of 60 days to fill in all the details and generate the "will".
15.
Rs._________ is the charges for 4th Notice issued to customer having GL outstanding for more than 11 months
Correct Answer
A. 50
Explanation
The correct answer is 50. This suggests that the charges for the 4th Notice issued to a customer with a GL (General Ledger) outstanding for more than 11 months is Rs. 50.
16.
Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs
Correct Answer
C. Axis Bank & Bank of India
Explanation
Gold Loan transferred using IMT can be withdrawn from Axis Bank and Bank of India ATMs.
17.
As per IOM No. CO/MT/31/17 PIN no of ​xoom transaction is ______ (numbers) starting with "X"
Correct Answer
A. 10
Explanation
The correct answer is 10 because it is stated in the question that the PIN number of a xoom transaction starts with the letter "X". Since 10 is the only option that starts with "X", it must be the correct answer.
18.
If there is any change in the address, mentioned as per ‘proof of address’, As per revised KYC norms, a fresh address proof shall be obtained within a period of ……………..months?
Correct Answer
A. 3
Explanation
As per the revised KYC norms, if there is any change in the address mentioned as per the proof of address, a fresh address proof shall be obtained within a period of 3 months.
19.
As per IOM no. CO/C&R/28/17, Field Verification should be done with in ………….days and on GL above ……..lacs.
Correct Answer
A. 2 days & 5 Lacs
Explanation
According to IOM no. CO/C&R/28/17, Field Verification should be done within 2 days and on GL above 5 lacs.
20.
As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works.
Correct Answer
B. 30
Explanation
According to the New Time and motion study, each branch staff is allotted 30 minutes per day for OFP works.
21.
From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________
Correct Answer
A. 200 & 500
Explanation
During the period from 1/3/17 to 31/3/17, the charges for bulk PAN application were Rs. 200 and the cash prize for staff was Rs. 500.
22.
_________ is the sum assured under basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company
Correct Answer
C. 430000
Explanation
The sum assured under the basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company is 430000.
23.
Under Indo-Nepal Money Transfer, an amount payable at Nepal is fixed at ___________times of the INR remitted from India.
Correct Answer
B. 1.6
Explanation
Under the Indo-Nepal Money Transfer, the amount payable at Nepal is fixed at 1.6 times of the INR remitted from India. This means that if someone sends 100 INR from India, the recipient in Nepal will receive 160 Nepalese Rupees. The fixed exchange rate of 1.6 ensures a consistent conversion rate between the two currencies for money transfers between the two countries.
24.
“Sabka Loan Mahotsav” is a digital Campaign for North, East & West India starting from 2nd March 2017 onwards (IOM No. CO/MKT/50/17)
Correct Answer
A. True
Explanation
The given statement states that "Sabka Loan Mahotsav" is a digital campaign for North, East, and West India starting from 2nd March 2017 onwards. The answer "True" indicates that the statement is correct and the campaign did indeed take place as mentioned.
25.
The Purpose of Mission 1000 Crores launched w.e.f. 1st March 2017 as per IOM No. Dir/03/2017
Correct Answer
C. 1000 CR Profit After Tax 2016-17
Explanation
The correct answer is 1000 CR Profit After Tax 2016-17. This is because the purpose of Mission 1000 Crores, launched from 1st March 2017, is to achieve a profit after tax of 1000 crores in the financial year 2016-17. This indicates that the mission aims to increase the profitability of the organization by a significant amount. The other options mentioned, such as net gold loan growth and advances in March 17, are not directly related to the purpose of the mission.
26.
What is maximum withdrawal amount from Muthoot DCB Visa Card in a day from our branch
Correct Answer
B. Rs.5000
Explanation
The correct answer is Rs.5000. This is because the maximum withdrawal amount from the Muthoot DCB Visa Card in a day from their branch is Rs.5000.
27.
Dual mode of disbursement available on gold loan less than 1 lac
Correct Answer
A. True
Explanation
The given statement is true. It states that there is a dual mode of disbursement available on gold loans that are less than 1 lac. This means that borrowers have the option to choose between two different ways of receiving the loan amount. This could be in the form of cash or through a direct transfer to their bank account. This flexibility allows borrowers to select the mode that is most convenient for them.
28.
Nitric Acid of ________ concentration being used for Gold Checking
Correct Answer
A. 70%
Explanation
Nitric acid with a concentration of 70% is commonly used for gold checking. This concentration is strong enough to dissolve impurities and other metals, while not being too corrosive to dissolve the gold itself. It provides an effective and efficient method for testing the authenticity and purity of gold.
29.
Mention the Broken period interest payable for bond after maturity but within 60 months period Circular No. CO/40/2016 (File 1A)?
Correct Answer
D. Nil
Explanation
The correct answer is Nil. This means that there is no interest payable for the bond after maturity but within the 60-month period mentioned in Circular No. CO/40/2016 (File 1A).
30.
One of the below mentioned following mentioned report is not compulsory while submitting quarterly certificate by branches
Correct Answer
A. HNI visit Report
Explanation
The HNI visit report is not compulsory while submitting the quarterly certificate by branches. This means that branches are not required to include a report on visits made to high net worth individuals in their submission. The other reports mentioned, such as the counterfeit currency report, auction notice POD, and packet counting report, may be necessary for the quarterly certificate.