Proxibid Company Quiz: What Do You Know?
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What do you know about Proxibid Company? It is one of the companies that connect sellers and buyers of extremely expensive items such as antiques so as to enable them to meet their needs. This quiz is to help us gauge where your comfort level is pertaining to Proxibid applications and websites. Give it a try and share your score with us.
- 1.
All of the following can be used to locate auctions on Proxibid, EXCEPT:
- A.
Webcast auctions button
- B.
Companies link
- C.
All Auctions link
- D.
Help
- E.
Calendar
Correct Answer
D. HelpExplanation
The Help option on Proxibid cannot be used to locate auctions. It is a support feature that provides assistance and information to users, but it does not have any direct link or search function to find auctions. On the other hand, the Webcast auctions button, Companies link, All Auctions link, and Calendar are all features on Proxibid that can be used to locate auctions.Rate this question:
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- 2.
Online only auctions are also called what?
- A.
Live and Pre-Bid
- B.
Webcast
- C.
Timed
- D.
Extended Auctions
Correct Answer
C. TimedExplanation
Online only auctions are commonly referred to as timed auctions. In these auctions, participants place their bids within a specified time period, typically ranging from a few hours to several days. Unlike live auctions, there is no real-time bidding or interaction between bidders. Instead, participants submit their bids electronically, and the highest bidder at the end of the designated time period wins the item. This format allows for greater convenience and flexibility for both buyers and sellers, as it eliminates the need for physical attendance and allows bidding from anywhere with an internet connection.Rate this question:
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- 3.
To access and bid on a live auction you DO NOT have to do which of the following?
- A.
Log in
- B.
Register for the auction
- C.
Select Enter Live webcast
- D.
Select view only
Correct Answer
D. Select view onlyExplanation
To access and bid on a live auction, you need to log in, register for the auction, and select "Enter Live webcast." However, you do not have to select "view only" as this option implies that you can only observe the auction without participating in the bidding process.Rate this question:
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- 4.
If a new Auction House finds our site & decides to create an account, they can then access the Auctionbuilder & post-auction.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The auction house cannot get into the Auctionbuilder or post auctions until sales approve them.Rate this question:
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- 5.
To bid in a live webcast auction, you must:
- A.
Have java installed
- B.
Have a stable internet connection
- C.
Be registered & approved for the auction
- D.
Log in view only
- E.
Have Internet Explorer installed
Correct Answer(s)
A. Have java installed
B. Have a stable internet connection
C. Be registered & approved for the auctionExplanation
To bid in a live webcast auction, you need to have Java installed on your device. This is because Java is required to run the webcast auction software. Additionally, you must have a stable internet connection to ensure smooth communication with the auction server. Furthermore, you need to be registered and approved for the auction, indicating that you have met all the necessary requirements to participate. Lastly, logging in as a view-only user allows you to observe the auction but not bid. Having Internet Explorer installed is not mentioned as a requirement for bidding in the live webcast auction.Rate this question:
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- 6.
Which of the following is not a tab in the bidder account (myProxibid)?
- A.
Tracking
- B.
Pre-bids
- C.
My Lots
- D.
My Invoices
- E.
My profile
Correct Answer
B. Pre-bidsExplanation
The correct answer is "Pre-bids" because the question asks for a tab that is not found in the bidder account (myProxibid). The other options, such as "Tracking," "My Lots," "My Invoices," and "My Profile," are all tabs that can be found in the bidder account. Therefore, "Pre-bids" is the correct answer as it is not a tab in the account.Rate this question:
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- 7.
What can be found under the HELP tab on the website?
- A.
Java Test
- B.
Frequently Asked Questions
- C.
Download for Internet Explorer
- D.
MyProxibid login
- E.
Email Customer Support link
Correct Answer(s)
A. Java Test
B. Frequently Asked Questions
E. Email Customer Support linkExplanation
Under the HELP tab on the website, users can find a Java Test, Frequently Asked Questions, and an Email Customer Support link. The Java Test may be a resource for users to test their knowledge or skills in Java programming. The Frequently Asked Questions section likely provides answers to common queries or concerns that users may have. The Email Customer Support link is likely a way for users to contact the website's customer support team for assistance or inquiries.Rate this question:
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- 8.
You can find a link to Proxibid's Terms and Conditions by scrolling to the website's bottom.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given answer is true because it states that you can find a link to Proxibid's Terms and Conditions by scrolling to the website's bottom. This means that if you scroll down to the bottom of Proxibid's website, you will be able to locate a link that leads to their Terms and Conditions.Rate this question:
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- 9.
Where are an Auctioneer's terms and conditions available for view by the bidder?
- A.
Info Tab
- B.
Help Tab
- C.
All auctions
- D.
Bottom of the Proxibid homepage
Correct Answer
A. Info TabExplanation
The Auctioneer's terms and conditions are available for view by the bidder in the Info Tab.Rate this question:
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- 10.
Where can you locate the form that will send a web-to-case into Operations Support?
- A.
Link on Help page
- B.
Home page
- C.
Contact Us Page
- D.
Bidder Account
Correct Answer(s)
A. Link on Help page
C. Contact Us PageExplanation
The form that will send a web-to-case into Operations Support can be located on the Help page or the Contact Us page. These pages typically contain a link or a button that directs users to the form where they can submit their web-to-case requests. The Bidder Account and the Home page are not mentioned as options, so they are not the correct locations to find the form.Rate this question:
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- 11.
If a bidder asks, you should take their credit card number over the phone.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
It is not recommended to take a bidder's credit card number over the phone. This is because it poses a security risk as the information can be easily intercepted or misused. It is safer to use secure online payment methods or have the bidder provide their credit card information through a secure platform or in person.Rate this question:
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- 12.
When casing a call, the Proxibid's casing standards request you gather all of the following EXCEPT:
- A.
Opportunity Name or Account Name
- B.
Subject
- C.
Description
- D.
Bidder's Username
- E.
Bidder's internet browser
Correct Answer
E. Bidder's internet browserExplanation
Bidder's Username is now requested but technically is not required field.Rate this question:
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- 13.
Which of the following reports is used to determine which audio stream an auction is assigned to?
- A.
Launch/Follow-Up
- B.
Launch Schedule
- C.
Bidder Crit
- D.
Winning Bidder Report
Correct Answer
B. Launch ScheduleExplanation
The Launch Schedule report is used to determine which audio stream an auction is assigned to. This report provides information about the timing and schedule of the launch, including details about the different audio streams available. By referring to the Launch Schedule report, the auction organizers can allocate the appropriate audio stream to each auction, ensuring that bidders and participants can access the correct stream during the event.Rate this question:
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- 14.
What link do the auction houses select to start their auction or an audio stream?
- A.
Auctioneer account
- B.
AuctionBuilder
- C.
Applet Launcher
- D.
Application Start Page
Correct Answer
C. Applet LauncherExplanation
The auction houses select the "Applet Launcher" link to start their auction or an audio stream. This is because the Applet Launcher is a tool that allows the auction houses to launch and run Java applets, which are commonly used for streaming audio and video content. By selecting the Applet Launcher link, the auction houses can initiate the necessary software to begin their auction or audio stream.Rate this question:
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- 15.
Which tool in the Bulk Loader can only be used once?
- A.
Upload catalog
- B.
Delete Catalog
- C.
Reorder Catalog
- D.
Upload Images
Correct Answer
C. Reorder CatalogExplanation
The tool in the Bulk Loader that can only be used once is the "Reorder Catalog" tool. This tool allows users to rearrange the order of products within a catalog. Once the catalog has been reordered, it cannot be reordered again using this tool.Rate this question:
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- 16.
Client audio is run by the auctioneer calling into Support.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Client audio is ran onsiteRate this question:
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- 17.
After an auction has finished, the status must be changed to:
- A.
Pending
- B.
Invoiced
- C.
Disabled
- D.
Closed
- E.
Reconciled
Correct Answer
D. ClosedExplanation
After an auction has finished, the status must be changed to "Closed" because this accurately reflects the completion of the auction. Once the auction is closed, it means that all bidding and transactions related to the auction have ended, and no further actions or changes can be made. Therefore, "Closed" is the appropriate status to indicate the conclusion of the auction process.Rate this question:
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- 18.
When reconciling an auction the auctioneer can change a lot from sold onsite to sold online but not from sold online to sold onsite.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because when reconciling an auction, the auctioneer has the ability to change a lot from sold online to sold onsite. This means that if a lot was initially sold online but the auctioneer decides to sell it onsite instead, they have the authority to make that change. However, they cannot change a lot from sold onsite to sold online once the auction has taken place.Rate this question:
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- 19.
The master winning bidder's list includes:
- A.
Bid History of each lot
- B.
Auction Statistics
- C.
Bidder Contact Information
- D.
Bidder Credit Card Information
Correct Answer(s)
C. Bidder Contact Information
D. Bidder Credit Card InformationExplanation
The master winning bidder's list includes the bidder's contact information and credit card information. This information is important for the auction organizer to contact the winning bidder and process the payment for their winning bids. It ensures a smooth transaction and allows the organizer to maintain a record of the bidder's details for future reference.Rate this question:
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- 20.
The bidder automation tool is used to:
- A.
Automatically accept or decline bidders permanently from specific auction houses
- B.
Black Flag bidders
- C.
Automatically accept or decline bidders for a specific event
- D.
Automatically create invoices
Correct Answer
A. Automatically accept or decline bidders permanently from specific auction housesExplanation
The bidder automation tool is used to automatically accept or decline bidders permanently from specific auction houses. This means that the tool can be programmed to automatically accept or decline bids from certain bidders for auctions held by specific auction houses. This feature allows for efficient management of bidders and ensures that only eligible bidders are allowed to participate in auctions conducted by specific auction houses.Rate this question:
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- 21.
On the pending registration calendar, what color represents 10 or more pending registrations?
- A.
Green
- B.
Yellow
- C.
Red
Correct Answer
C. RedExplanation
The color red represents 10 or more pending registrations on the pending registration calendar. This could be because red is commonly associated with caution or danger, indicating a high number of pending registrations that need attention or may cause delays. It serves as a visual indicator to prioritize and address these pending registrations promptly.Rate this question:
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- 22.
A non-threatening account in the fraud tool is NOT associated by their what:
- A.
Credit card
- B.
Shipping Address
- C.
Name
- D.
IP address
- E.
Phone Number
Correct Answer
A. Credit cardExplanation
A non-threatening account in the fraud tool is not associated by their credit card because the credit card information is not a determining factor in identifying whether an account is fraudulent or not. Other factors such as the shipping address, name, IP address, and phone number may be used to analyze and detect potential fraud.Rate this question:
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- 23.
Black flags are placed because:
- A.
The bidder has created a problem for the auctioneer
- B.
Bidder has filed a dispute or complaint
- C.
Bidder has not paid an invoice
- D.
They have registered for too many auctions in one day
Correct Answer
C. Bidder has not paid an invoiceExplanation
The correct answer is "Bidder has not paid an invoice." Black flags are placed when a bidder fails to pay an invoice. This indicates that the bidder has not fulfilled their financial obligation and may be restricted from participating in future auctions until the payment is made.Rate this question:
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- 24.
What is a bidder dispute?
- A.
Bidder is complaining against the auction house for shipping, damaged goods, or items not received
- B.
Bidder has been black flagged or non-payment issues
- C.
Terms and conditions not clear when they registered
- D.
The auction got moved to a different date
Correct Answer
B. Bidder has been black flagged or non-payment issuesExplanation
A bidder dispute refers to a situation where a bidder has been black flagged or is facing non-payment issues. This means that the bidder may have a history of not paying for items won in auctions or has violated the terms and conditions of the auction house, resulting in being flagged as unreliable. This can lead to disputes between the bidder and the auction house, as the bidder may argue against being black flagged or may dispute the non-payment accusations.Rate this question:
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- 25.
The auction Listing is the page where you go to change the status of the auction.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because the auction listing page is where you can make changes to the status of an auction. This page allows you to update the auction's status, such as marking it as active, ended, or cancelled. It provides a centralized location for managing the status of auctions, making it easier for auction administrators to track and control the progress of each auction.Rate this question:
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- 26.
Pre-bids can be removed once the live auction has begun, true or false?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Pre-bids cannot be removed once the live auction has begun. Once the live auction starts, all pre-bids are considered final and cannot be changed or removed. This is to ensure fairness and transparency in the auction process. Therefore, the correct answer is false.Rate this question:
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- 27.
To reset their password, a bidder must know:
- A.
Their security question
- B.
The last auction they participated in
- C.
The billing address on file
- D.
The phone number on file
Correct Answer
A. Their security questionExplanation
To reset their password, a bidder must know their security question. This is because the security question is a common method used to verify the identity of the user and ensure that only the rightful owner of the account can reset the password. By correctly answering the security question, the bidder proves that they have knowledge of a personal and confidential detail associated with their account, thus confirming their identity and allowing them to proceed with the password reset process.Rate this question:
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- 28.
What form of registration criteria results in a $1 pre-authorization charge?
- A.
Bank letter
- B.
CC Verify
- C.
Deposit by Wire Transfer
- D.
Experian Credit Check
Correct Answer
B. CC VerifyExplanation
CC Verify is the form of registration criteria that results in a $1 pre-authorization charge. This means that when using CC Verify for registration, a $1 charge is made to verify the credit card information provided by the user. This is a common practice to ensure that the credit card is valid and can be used for future transactions.Rate this question:
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- 29.
Where can a bidder create an account on Proxibid?
- A.
Bidder log in
- B.
Create Account
- C.
Contact us
- D.
Get Started link on homepage footer
- E.
Auctioneer login
Correct Answer(s)
A. Bidder log in
B. Create Account
D. Get Started link on homepage footerExplanation
A bidder can create an account on Proxibid by using the options of Bidder log in, Create Account, or the Get Started link on the homepage footer. These options provide the necessary steps for bidders to register and create an account on the platform.Rate this question:
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- 30.
When using Internet Explorer, bidders need to watch for the IE security bar and download the file in order to finish logging into an auction.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When using Internet Explorer, bidders need to watch for the IE security bar and download the file in order to finish logging into an auction. This means that in order to successfully complete the login process and participate in the auction, bidders using Internet Explorer must be aware of the security bar that may appear and follow the instructions to download the necessary file. Therefore, the statement "True" accurately reflects this requirement for Internet Explorer users.Rate this question:
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- 31.
When supporting an auction, you should try to contact them to ensure that they have set their auction to live & completed their testbed how far in advance of the auction?
- A.
1 day
- B.
1 hour
- C.
30 minutes
- D.
10 minutes
- E.
Don't contact the auction house
Correct Answer
C. 30 minutesExplanation
When supporting an auction, it is recommended to contact them 30 minutes in advance of the auction. This allows enough time for the auction house to set their auction to live and complete their testbed preparations. Contacting them earlier than this might be unnecessary and contacting them later might not provide enough time for any necessary adjustments or troubleshooting. Therefore, 30 minutes is the ideal timeframe to ensure a smooth and successful auction.Rate this question:
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- 32.
Can a bidder leave a "pre-bid" once the live auction has begun?
- A.
Yes
- B.
No
- C.
What is a pre-bid?
Correct Answer
A. YesExplanation
Yes, however they must log into the live auction to leave the pre-bid.Rate this question:
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- 33.
What does the "Webcast Auctions" mean on our website?
- A.
The auction will only run online, no live bidding
- B.
Live, real-time auction and allows a bidder to send bids to the auction floor
- C.
Bids that will be submitted on behalf of the bidder by auto-bidding for them
- D.
Not sure what it means, but the icon is cool
Correct Answer
B. Live, real-time auction and allows a bidder to send bids to the auction floorExplanation
The term "Webcast Auctions" on our website refers to a live, real-time auction where bidders can participate remotely by sending their bids to the auction floor. This means that the auction is not limited to physical attendees, but can be accessed and participated in online. It provides an interactive experience for bidders who can actively engage in the auction process in real-time, regardless of their location.Rate this question:
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- 34.
How can a bidder watch an auction without registering for it?
- A.
By clicking on Bid Live when auction is in progress
- B.
By clicking View Only when auction is in progress
- C.
By clicking on the Catalog
- D.
They have to register to watch
Correct Answer
B. By clicking View Only when auction is in progressExplanation
By clicking "View Only" when the auction is in progress, a bidder can watch the auction without registering for it. This option allows bidders to observe the auction without actively participating or placing bids. It provides a way for individuals to gain insights into the auction process and monitor the bidding activity without committing to registration or making any financial commitments.Rate this question:
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- 35.
What does it mean if the auction house is using remote audio?
- A.
Operator onsite sets up microphone and launches from their location
- B.
An onsite person contacts Proxibid via cell phone or landline
- C.
Proxibid agent launches Speedera Launcher
- D.
What is remote audio?
Correct Answer
B. An onsite person contacts Proxibid via cell pHone or landlineExplanation
Remote audio refers to the process of an onsite person contacting Proxibid, the auction house platform, through a cell phone or landline. This allows the onsite person to communicate with Proxibid and provide audio information or instructions during the auction. It enables real-time communication between the auction house and Proxibid, ensuring smooth operations and effective bidding processes.Rate this question:
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- 36.
How can the Software Operator perform a testbed?
- A.
From the AppletLauncher
- B.
From the lot list tab
- C.
On Tools tab and click the "Launch Test bid" button
- D.
On the Participants tab
- E.
Support always submits testbed to Operator
Correct Answer
C. On Tools tab and click the "Launch Test bid" buttonExplanation
The correct answer is "On Tools tab and click the 'Launch Test bid' button". This option suggests that the Software Operator can perform a testbed by accessing the Tools tab and clicking on the "Launch Test bid" button. This implies that there is a specific feature or functionality within the software's Tools tab that allows the Software Operator to initiate a testbed. The other options mentioned (From the AppletLauncher, From the lot list tab, On the Participants tab, Support always submits testbed to Operator) do not provide a clear indication of how the Software Operator can perform a testbed.Rate this question:
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- 37.
How do I help a client or bidder install Java?
- A.
Go to Downloads in the AuctionBuilder
- B.
Proxibid's Help page link for latest version of Java
- C.
Go to Microsoft website for Java download
- D.
What is Java?
Correct Answer
B. Proxibid's Help page link for latest version of JavaExplanation
The correct answer is "Proxibid's Help page link for latest version of Java." This answer suggests that to help a client or bidder install Java, you should direct them to Proxibid's Help page where they can find the latest version of Java for download. This is likely the most reliable and up-to-date source for Java installation instructions and software.Rate this question:
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- 38.
ALL of the following statements are true EXCEPT:
- A.
Lot #s cannot have letters in them
- B.
Lot # cannot have special characters or spaces
- C.
Lot #'s can have 1-15 characters
- D.
Recommended size for images is 1024 x 768
Correct Answer
C. Lot #'s can have 1-15 charactersExplanation
Lot #'s allow for a max of 10 charactersRate this question:
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- 39.
All of the following are acceptable internet connections EXCEPT:
- A.
Hard-Lined
- B.
Satellite
- C.
Wireless High-Speed Network
- D.
Mobile broadband devices (air-card)
Correct Answer
B. SatelliteExplanation
Satellite is not an acceptable internet connection because it relies on signals transmitted to and from satellites orbiting the Earth. While it can provide internet access in remote areas, it is generally slower and more expensive compared to other options. Hard-Lined, Wireless High-Speed Network, and Mobile broadband devices are all acceptable internet connections that offer faster speeds and more reliable connections.Rate this question:
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- 40.
If you had to run an auction, where would you (Proxibid) go to launch an auction?
- A.
AuctionBuilder
- B.
AppletLauncher
- C.
Catalog
- D.
Launch Application in Admin
Correct Answer
D. Launch Application in AdminExplanation
The correct answer is "Launch Application in Admin". This option suggests that the auction can be launched through the administrative panel or control panel of the Proxibid platform. It implies that there is a specific application or feature within the admin panel that allows users to initiate and manage auctions. This option is the most logical choice as it aligns with the process of launching an auction through a centralized platform like Proxibid.Rate this question:
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- 41.
If an auction house calls in after they have already uploaded their images and are not showing, what are possible causes?
- A.
File image is too large
- B.
Images do not match lot numbers or do not match image names in the catalog
- C.
Active X not installed
- D.
When the catalog was uploaded, alternate images were not selected
- E.
Internet Explorer not installed
Correct Answer(s)
A. File image is too large
B. Images do not match lot numbers or do not match image names in the catalog
D. When the catalog was uploaded, alternate images were not selectedExplanation
Possible causes for the auction house's images not showing after they have uploaded them could be that the file image is too large, the images do not match lot numbers or image names in the catalog, or alternate images were not selected when the catalog was uploaded. These issues could prevent the images from being displayed correctly on the auction house's platform.Rate this question:
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- 42.
ALL of the following are possible reasons for catalog errors EXCEPT:
- A.
Hard returns in the catalog
- B.
Not saved as a CSV
- C.
Lot numbers are alphanumeric
- D.
Duplicate lot #s
- E.
Blank fields
Correct Answer
C. Lot numbers are alpHanumericExplanation
Catalog errors can occur due to various reasons such as hard returns in the catalog, not saving the catalog as a CSV file, duplicate lot numbers, and blank fields. However, lot numbers being alphanumeric is not a possible reason for catalog errors. Alphanumeric lot numbers are commonly used to uniquely identify items in a catalog and are not typically associated with errors.Rate this question:
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- 43.
What is extended bidding?
- A.
The auction house specifies an ending time for each lot.
- B.
Bidding is extended for 5 minutes if a bid is placed within the last 5 minutes of the lot ends.
- C.
Proxibid does not offer extended bidding.
- D.
Bidding is extended for 10 minutes after the posted auction end time.
- E.
Bid left on a lot before the auction begins
Correct Answer
B. Bidding is extended for 5 minutes if a bid is placed within the last 5 minutes of the lot ends.Explanation
Extended bidding refers to the practice of prolonging the bidding period for a lot in an auction if a bid is placed within the last 5 minutes before the lot ends. This allows bidders to have a fair chance to respond to late bids and prevents sniping, where bidders wait until the last second to place a bid. By extending the bidding for an additional 5 minutes, all participants have an equal opportunity to place their bids and potentially win the lot.Rate this question:
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- 44.
To run the Proxibid Auctioneer Application you must have:
- A.
Java installed
- B.
Registered for an auction
- C.
A stable internet connection
- D.
Pre-bidding enabled
Correct Answer(s)
A. Java installed
C. A stable internet connectionExplanation
To run the Proxibid Auctioneer Application, it is necessary to have Java installed on the device. This is because the application is built using Java programming language and requires the Java Runtime Environment (JRE) to execute its code. Additionally, a stable internet connection is required as the application relies on internet connectivity to connect with the Proxibid servers and facilitate real-time bidding during auctions. Therefore, the correct answer includes both Java installed and a stable internet connection.Rate this question:
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- 45.
In this scenario, a timed auction has already started and the auction house wants to use staggered end times ending every 2 minutes. How would you handle this?
- A.
Have client re-upload their catalog
- B.
We can't do this because the auction has already started.
- C.
As an Admin, you can edit the catalog & select special options in the catalog generator
- D.
Staggered end times are not available
Correct Answer
C. As an Admin, you can edit the catalog & select special options in the catalog generatorExplanation
In order to do staggered end times, they would have to have "Allow Custom Lot End Times" selected from the account level.Rate this question:
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- 46.
Support: What types of issues should be included in During Auction notes when you are assigned as the Support rep for an auction?
- A.
Audio/Video
- B.
Internet Connection
- C.
Emergency Takeover
- D.
Bids/Pre bids not being represented
- E.
All of the Above
Correct Answer
E. All of the AboveExplanation
The During Auction notes should include all types of issues mentioned in the options: Audio/Video, Internet Connection, Emergency Takeover, and Bids/Pre bids not being represented. This means that as the Support rep for an auction, you should document any problems or concerns related to audio/video, internet connection, emergency situations, and any issues regarding bids or pre bids not being properly represented.Rate this question:
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- 47.
Support: If you are on another call when you are scheduled to make a launch or follow-up call to an auction house, you should…
- A.
Hang up the current call and make your call out to the auction house on time
- B.
Pass the Launch/ Follow-up call off to an available representative
- C.
Put in your launch/follow-up notes that you were on the phone when you were supposed to make the call
- D.
Make the launch/follow-up call as soon as you are done with your current call
Correct Answer
B. Pass the Launch/ Follow-up call off to an available representativeExplanation
If you are on another call when you are scheduled to make a launch or follow-up call to an auction house, passing the call off to an available representative would be the best course of action. This ensures that the call is made on time and does not cause any delay or inconvenience to the auction house. By delegating the call to another representative, it allows for efficient time management and ensures that all necessary calls are made promptly.Rate this question:
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- 48.
Which of the following issues would you create a Complaint about?
- A.
Items not received
- B.
Non-paying bidder
- C.
Why do I have a black flag?
- D.
Shipping questions
- E.
Damaged items
Correct Answer(s)
A. Items not received
E. Damaged itemsExplanation
The correct answer is "Items not received" and "Damaged items". These are valid issues that would warrant a complaint. If a customer does not receive the items they ordered or if the items they received are damaged, they have a legitimate reason to file a complaint.Rate this question:
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- 49.
Which of the following are valid reasons for disabling a bidder's account?
- A.
Bidder has not participated in an auction in 3 months
- B.
Multiple bidder accounts created
- C.
Bidder request
- D.
Linked to a fraudulent or black flagged account
- E.
Bidder was rude to an auction house
Correct Answer(s)
B. Multiple bidder accounts created
C. Bidder request
D. Linked to a fraudulent or black flagged accountExplanation
The given answer is correct because multiple bidder accounts created can indicate suspicious activity or an attempt to manipulate the auction process. A bidder request can be a valid reason for disabling an account if the bidder has violated the terms and conditions of the auction platform. Being linked to a fraudulent or black flagged account suggests a potential involvement in illegal or unethical activities, which warrants disabling the bidder's account. However, the reason "Bidder has not participated in an auction in 3 months" is not a valid reason on its own as it does not necessarily indicate any wrongdoing or violation. The reason "Bidder was rude to an auction house" is also not a valid reason as it pertains to behavior rather than account-related issues.Rate this question:
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- 50.
How can Support test audio/video for an auction house?
- A.
Stream Test in Admin
- B.
AppletLauncher in the AuctionBuilder
- C.
Live Streaming Test in AuctionBuilder
- D.
Audio/Video player in the Bidder application
- E.
From Proxibid's Help page
Correct Answer(s)
A. Stream Test in Admin
D. Audio/Video player in the Bidder applicationExplanation
The correct answer is Stream Test in Admin and Audio/Video player in the Bidder application. To test audio/video for an auction house, the support team can use the Stream Test in Admin to check the streaming functionality and quality. Additionally, they can also use the Audio/Video player in the Bidder application to ensure that the audio and video playback is working correctly for bidders. These two options provide a comprehensive approach to testing the audio/video capabilities of the auction house system.Rate this question:
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Current Version
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Mar 18, 2023Quiz Edited by
ProProfs Editorial Team -
Oct 01, 2009Quiz Created by
Proxibidtrainer
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