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Desired outcomes which people/organisations seek to achieve
B.
Types of behaviours expected by the organisation
Correct Answer
A. Desired outcomes which people/organisations seek to achieve
Explanation Terminal values refer to the ultimate goals or desired outcomes that individuals or organizations strive to achieve. These values represent the end result and reflect what is considered important and desirable. They serve as guiding principles and influence decision-making and behavior. Terminal values can vary between individuals and organizations, as they are based on personal or collective aspirations and objectives.
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2.
What is an instrumental value?
A.
Types of behaviours expected by the organisation
B.
Desired outcomes which people/organisations seek to achieve
Correct Answer
A. Types of behaviours expected by the organisation
Explanation An instrumental value refers to the types of behaviors that are expected by the organization. This means that it represents the actions, conduct, and attitudes that individuals are required to exhibit in order to align with the organization's goals and values. It focuses on the means or methods used to achieve desired outcomes rather than the outcomes themselves.
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3.
The extent to which a person identifies with and is involved with their job is called...
A.
Job satisfaction
B.
Organisational commitment
C.
Job involvement
Correct Answer
C. Job involvement
Explanation Job involvement refers to the extent to which a person identifies with and is engaged in their job. It reflects the level of enthusiasm, dedication, and absorption an individual has towards their work. Job involvement goes beyond job satisfaction, which is a broader concept that encompasses overall feelings and attitudes towards one's job. Organizational commitment, on the other hand, refers to an individual's emotional attachment and loyalty to their organization. Therefore, job involvement is the most appropriate term to describe the level of identification and engagement an individual has with their job.
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4.
What are hygiene factors?
A.
Motivating factors associated with job satisfaction
B.
Motivating factors associated with job dissatisfaction
C.
Motivating factors associated with job satisfaction being seperate from those linked with dissatisfaction
Correct Answer
C. Motivating factors associated with job satisfaction being seperate from those linked with dissatisfaction
Explanation Hygiene factors refer to the factors that are associated with job dissatisfaction, rather than job satisfaction. These factors include aspects such as salary, working conditions, company policies, and job security. They are considered essential for preventing job dissatisfaction but do not necessarily lead to job satisfaction. On the other hand, motivating factors are related to job satisfaction and include aspects such as recognition, achievement, responsibility, growth opportunities, and the work itself. The correct answer states that motivating factors associated with job satisfaction are separate from those linked with dissatisfaction, emphasizing the distinction between the two.
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5.
Fixation, regression, withdrawal or aggression are forms of what?
A.
Job satisfaction
B.
Job dissatisfaction
Correct Answer
B. Job dissatisfaction
Explanation Fixation, regression, withdrawal, and aggression are all forms of job dissatisfaction. Fixation refers to being stuck in a negative mindset about one's job, unable to see any positive aspects. Regression involves reverting to less mature or productive behaviors as a response to job dissatisfaction. Withdrawal refers to distancing oneself mentally or physically from the job, disengaging and becoming less committed. Aggression involves expressing frustration and dissatisfaction through hostile or negative behaviors towards colleagues or the organization. These forms of job dissatisfaction can have a significant impact on an individual's overall job experience and well-being.
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6.
Withdrawal ....
A.
When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.
B.
Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.
C.
When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment elsewhere.
D.
Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical agression. e.g punching a managaers or sabotage
Correct Answer
C. When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment elsewhere.
Explanation The correct answer is when an individual removes themselves from the organization and can include absenteeism, extended breaks, or seeking employment elsewhere. This explanation is based on the given information that withdrawal refers to an individual removing themselves from the organization. This can manifest in various ways such as absenteeism, taking extended breaks, or actively seeking employment elsewhere.
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7.
Agression is...
A.
Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical agression. e.g punching a managaers or sabotage
B.
When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment elsewhere.
C.
When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.
D.
Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.
Correct Answer
A. Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through pHysical agression. e.g punching a managaers or sabotage
Explanation The correct answer describes aggression as the act of spreading nasty and unfounded gossip and rumors about the organization, blaming them for causing frustration through physical aggression such as punching managers or sabotaging. This behavior is characterized by violent and destructive actions towards others.
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8.
Regression is...
A.
Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.
B.
When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.
C.
When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment
D.
Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical
Correct Answer
A. Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.
9.
Fixation is
A.
Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical
B.
When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment
C.
When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.
D.
Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.
Correct Answer
C. When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.
Explanation Fixation refers to the behavior of an individual who continuously presents the same arguments or attempts to solve problems using solutions that are already known to be ineffective in addressing the current situation. This behavior can hinder progress and prevent the exploration of new and more effective alternatives. It is not related to nasty gossip, absenteeism, extended breaks, seeking employment elsewhere, or exhibiting immature or childish behavior such as sulking, tantrums, depression, or feeling exceptionally low.
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10.
Internally caused behaviour is behaviour that is
A.
Not under control of individual
B.
Under the control of the individual
Correct Answer
B. Under the control of the individual
Explanation Internally caused behavior refers to behavior that is under the control of the individual. This means that the individual has the ability to consciously choose and control their behavior. They are aware of their actions and have the power to make decisions and act accordingly. This is in contrast to externally caused behavior, which is influenced by external factors and not entirely within the individual's control.
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11.
Externally caused behaviour is behaviour that is
A.
Under control of the individual
B.
Not under control of the individual
Correct Answer
B. Not under control of the individual
Explanation Externally caused behavior refers to behavior that is not under the control of the individual. This means that the individual is not able to determine or influence this behavior, as it is influenced by external factors or circumstances. These external factors can include environmental conditions, social pressures, or other people's actions. In contrast, behavior that is under the control of the individual is determined by their own choices, thoughts, and actions.
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12.
Consensus is...
A.
The degree to which an individual behaves differently in different situations
B.
when everyone involved in the same or similar situation will behave or respond in the same way.
Correct Answer
B. when everyone involved in the same or similar situation will behave or respond in the same way.
Explanation Consensus refers to a situation where all individuals involved in the same or similar situation behave or respond in the same way. It implies a general agreement or harmony among the group, indicating a shared understanding or common decision-making. The given answer accurately captures this concept, highlighting the key aspect of consensus as the uniformity of behavior or response in a given situation.
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13.
The five stages of group development in order 1-5 are:
A.
Forming, norming,performing,storming and mourning
B.
Forming , performing, storming,mourning and norming
C.
Forming,, performing, norming, storming and mourning
D.
Forming,storming,norming,performing and mourning
Correct Answer
D. Forming,storming,norming,performing and mourning
Explanation The correct answer is "forming, storming, norming, performing, and mourning". This sequence represents the five stages of group development. In the forming stage, the group comes together and individuals get to know each other. This is followed by the storming stage, where conflicts and disagreements arise as members establish their roles and assert themselves. The norming stage is when the group establishes norms, rules, and values to guide their behavior. In the performing stage, the group works together effectively towards their goals. Lastly, the mourning stage represents the end of the group, where members may experience a sense of loss or sadness.
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14.
A stage of conflict when individuals will jockey for postion in the group in terms of leadership, control, priorities and goal difference between members. The stage described is;
A.
Storming
B.
Mourning
C.
Forming
D.
Norming
E.
Performing
Correct Answer
A. Storming
Explanation The stage described in the question is "storming." This stage occurs when individuals in a group start to assert their opinions and ideas, leading to conflicts and power struggles. During this stage, members may jockey for positions of leadership, control, and influence within the group. They may also have different priorities and goals, causing differences and tensions among the members. This stage is crucial for the group to move forward and establish a clear direction.
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15.
Allocation of tasks will be undergiven with cooperation as the group has gelled and the conflict of stage 2 has been successfully resolved. What is the stage that follows the stage described.(hint not stage 2)
A.
Norming
B.
Storming
C.
Forming
D.
Performing
E.
Mourning
Correct Answer
D. Performing
Explanation The stage that follows the stage described is "performing". In this stage, the group is able to work together effectively and efficiently. They have resolved any conflicts and have developed a sense of trust and cooperation. They are now able to allocate tasks and work towards achieving their goals as a cohesive unit.
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16.
An organisation culture where staff will be self-motivating and seek to contribute to the organisation. The leader will need to be positive and self-confident in their own ability and judgement. A clear vision and offering a better future for the group/organisation than the status quo. This leader needs to be strongly ommitted to the vision and prepared to bear personal risk and cost to achieve the vision.
Which type of leadership fits this description?
A.
Charismatic leadership
B.
Visionary leadership
C.
Team leadership
Correct Answer
A. Charismatic leadership
Explanation Charismatic leadership fits this description because it emphasizes the leader's ability to inspire and motivate others through their own personal qualities and vision. The leader in this type of leadership is positive, self-confident, and committed to achieving a better future for the organization. They are willing to take personal risks and bear costs to achieve their vision, which aligns with the description provided.
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17.
The ability to develop the organisation beyond its current situationa nd communicate a credible vision for the development in an articulate manner that is clearly understood by stakeholders. Which type of leadership fits this description?
A.
Charismatic leadership
B.
Visionary leadership
C.
Team leadership
Correct Answer
B. Visionary leadership
Explanation Visionary leadership fits this description because it involves the ability to develop the organization beyond its current situation and communicate a credible vision for its development. Visionary leaders are able to articulate their vision in a clear and articulate manner, ensuring that it is understood by stakeholders. They have the ability to inspire and motivate others to work towards the vision and drive change within the organization. This type of leadership is focused on long-term goals and has a strong emphasis on innovation and forward-thinking.
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