1.
Although MS Outlook is often used mainly as an e-mail application, it also provides features among the following:
Correct Answer(s)
A. A calendar
B. Task and contact management
Explanation
MS Outlook is not just an e-mail application but also offers additional features. It includes a calendar, which allows users to schedule and manage their events and appointments. It also provides task and contact management, enabling users to create and organize tasks and manage their contacts effectively. Additionally, MS Outlook allows web browsing, allowing users to access the internet and browse websites directly within the application. However, Picture Manager is not a feature provided by MS Outlook.
2.
MS Outlook 2003 can operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organization.
Correct Answer
A. Ture
Explanation
MS Outlook 2003 can indeed operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organization. This means that users can access shared calendars, contacts, and emails, allowing for better collaboration and communication within the organization. Additionally, Exchange Server offers features like centralized management, security, and mobile device support, further enhancing the functionality of Outlook 2003 for multiple users.
3.
Which feature among the following provides the benefit of having constant exchange of data without the network performance issues of having a constant connection?
Correct Answer
B. Cache Exchange Mode
Explanation
Cache Exchange Mode provides the benefit of having a constant exchange of data without the network performance issues of having a constant connection. This mode allows Outlook to store a local copy of the user's mailbox on their computer, which is constantly synchronized with the server. This means that users can access their emails, calendar, and other data even when they are offline or have a slow internet connection. The local cache helps to improve performance and reduce the reliance on the network, making it an efficient solution for constant data exchange.
4.
Benefits of Cache Exchange Mode among the following are:
Correct Answer(s)
A. Notification of new e-mail
C. Automatic synchronization
D. Reduced network & Server loads
Explanation
Cache Exchange Mode offers several benefits, including notification of new e-mail, automatic synchronization, and reduced network and server loads.
With notification of new e-mail, users are instantly alerted when they receive new messages, allowing them to stay updated and respond promptly. Automatic synchronization ensures that changes made on one device are automatically reflected on all other devices, ensuring consistency and eliminating the need for manual updates. Additionally, cache exchange mode reduces network and server loads by storing a local copy of the mailbox, minimizing the amount of data that needs to be transferred over the network and reducing the strain on the server.
5.
What term best describes the usefulness of Quick flagging?
Correct Answer
B. Follow-up
Explanation
Quick flagging is a feature that allows users to mark emails or messages for follow-up. This term best describes the usefulness of Quick flagging because it enables users to easily identify and prioritize important messages that require further action or attention. By flagging an email or message, users can ensure that they remember to follow up on it, helping to improve productivity and ensure that important tasks are not overlooked.
6.
Mailbox size can be checked in Outlook Webmail.
Correct Answer
B. False
Explanation
The statement is false because mailbox size cannot be checked in Outlook Webmail. Outlook Web mail is a web-based version of Microsoft Outlook that allows users to access their emails and perform basic functions, but it does not provide an option to check the size of the mailbox. To check the mailbox size, users need to use the desktop version of Outlook or contact their email administrator.
7.
Which steps among the following should an user perform regularly to maintain a reasonable mailbox size:
Correct Answer(s)
A. Make sure Deleted Items is emptied upon closing out (auto or manual)
B. Remove e-mail in Sent Items and Drafts (auto or manual)
C. Check Mailbox Cleanup feature (tools – mailbox Cleanup)
D. Archive
Explanation
To maintain a reasonable mailbox size, users should regularly perform the following steps: empty the Deleted Items folder upon closing out (either automatically or manually), remove emails in the Sent Items and Drafts folders (either automatically or manually), check the Mailbox Cleanup feature (found under tools – mailbox Cleanup), and archive old emails. These steps help to ensure that unnecessary emails and drafts are removed, the Deleted Items folder does not accumulate unnecessary data, and the mailbox is organized efficiently. Archiving old emails helps to free up space in the mailbox while still keeping important emails accessible if needed.
8.
When checking Mailbox Size, the Server Data tab will only appear when Outlook is in ……………….state. (Offline/Connected/Disconnected).
Correct Answer(s)
offline
Explanation
The Server Data tab is only visible when Outlook is in the offline state. This means that the user is not connected to the internet or the server, and therefore cannot access or sync their mailbox data. In the offline state, the user can only view the locally stored data on their computer.
9.
The archiving feature is available for both Outlook clients and Outlook Webmail.
Correct Answer
B. False
Explanation
The statement is false because the archiving feature is not available in Outlook Webmail. It is only available in the Outlook client.
10.
File extension for an Archive file is ………….
Correct Answer
.pst
Explanation
The correct answer is ".pst". A .pst file extension is commonly used for Archive files in Microsoft Outlook. It stands for Personal Storage Table and is used to store email messages, contacts, calendar events, and other data. This file format allows users to backup and archive their Outlook data for easy access and retrieval in the future.
11.
Which one among the following can only be done successfully if Outlook has online status:
Correct Answer
C. Scheduling a meeting
Explanation
Scheduling a meeting can only be done successfully if Outlook has online status because it requires real-time communication and synchronization with other participants. Creating an appointment and creating an event can be done offline as they do not involve coordinating with others in real-time. However, scheduling a meeting involves sending invitations, checking availability, and receiving responses from participants, which requires an active online connection.
12.
Choose the advantages of using Word as an Email Editor in Outlook from the following:
Correct Answer(s)
A. Formatting benefits to e-mails
B. Spell Check in e-mails
D. Auto-Save benefits
Explanation
Using Word as an Email Editor in Outlook provides several advantages. Firstly, it offers formatting benefits to emails, allowing users to create visually appealing and professional-looking messages. Secondly, it includes a spell-check feature, ensuring that emails are free from spelling errors. Lastly, it provides auto-save benefits, which automatically save drafts of emails, preventing the loss of unsaved work. However, there is no mention of a decrease in RAM usage as an advantage of using Word as an Email Editor in Outlook.
13.
Which features among the following are introduced in MS Outlook 2007 :
Correct Answer(s)
B. To-do Bar
C. Minimized Navigation Pane & MS Word 2007 as the default e-mail editor
D. Able to send your Calendar via e-mail
Explanation
In MS Outlook 2007, several features were introduced including the To-do Bar, which allows users to manage their tasks and appointments more efficiently. The Minimized Navigation Pane provides a more streamlined view of the mailbox, making it easier to navigate through different folders. MS Word 2007 was also introduced as the default email editor, offering users more advanced formatting options. Additionally, users can now send their calendars via email, allowing for easier sharing and collaboration on schedules.