1.
What is one new feature you will see on a replacement order you create for a party pack?
2.
On the order detail page, each party pack component has a check box next to it.
Correct Answer
A. True
Explanation
The statement is true because on the order detail page, there are checkboxes next to each party pack component. This suggests that the user can select or deselect the components based on their preference or requirement.
3.
For order maintenance, you are able to remove a component from a party pack if the status is NOT ZeroPickConfirmed.
Correct Answer
B. False
Explanation
You are not able to remove a component from a party pack if the status is NOT ZeroPickConfirmed.
4.
Check all answers that are true.
Correct Answer(s)
A. Kit explosion enables you to see the individual breakdown of a party pack’s components, quantity, and SKU numbers
B. The shipping update email will have the components listed.
C. The confirmation email will have only the party pack listed, not its components.
Explanation
The correct answer is that kit explosion enables you to see the individual breakdown of a party pack's components, quantity, and SKU numbers. The shipping update email will have the components listed, and the confirmation email will have only the party pack listed, not its components. This means that by using kit explosion, you can easily view the specific items included in a party pack, while the shipping update and confirmation emails provide different levels of detail regarding the pack's contents.
5.
Party pack components have a $0.00 listed on the order details page.
Correct Answer
A. True
Explanation
The statement "Party pack components have a $0.00 listed on the order details page" is true. This means that when purchasing a party pack, all the individual components included in the pack are listed with a price of $0.00 on the order details page. This suggests that the party pack is offered as a bundle deal where customers can get all the components for free or at no additional cost.
6.
If you remove an item from an order that has a price next to it, it is automatically credited back to the customer, and you do not need to request a manual credit.
Correct Answer
A. True
Explanation
If an item is removed from an order that has a price next to it, it is automatically credited back to the customer. This means that the customer will receive a refund for the cost of the item without needing to request a manual credit.
7.
The party pack SKU # itself has a box that is checked on the order detail page.
Correct Answer
B. False
Explanation
The statement is false because the party pack SKU # does not have a checked box on the order detail page.
8.
Where is the new Address Update option located in Opus?
Correct Answer
A. Under the related work items
Explanation
The new Address Update option in Opus is located under the related work items.
9.
The invoice you can email a customer does not show the breakdown of charges.
Correct Answer
B. False
Explanation
The statement is false because the invoice that can be emailed to a customer does show the breakdown of charges.
10.
Searching for case notes has a defaulted date limitation of:
Correct Answer
C. 90 days
Explanation
The correct answer is 90 days because when searching for case notes, there is a limitation on the defaulted date, meaning that only case notes within the past 90 days will be included in the search results. Any case notes older than 90 days will not be included in the search.
11.
The newest way to search on Bloodhound is by:
Correct Answer
D. Country
Explanation
The newest way to search on Bloodhound is by country. This suggests that Bloodhound has introduced a new feature that allows users to search for information based on the country. This could be useful for users who want to narrow down their search results to a specific country, such as tracking packages or shipments in a particular region. It provides a more targeted and efficient search experience for users.
12.
You should do replacement orders the old way untill further notice.
Correct Answer
A. True
Explanation
The given statement suggests that one should continue to use the old method of placing replacement orders until there is an update or notification indicating otherwise. This implies that there might be a change or new process in the future, but for now, the old method should be followed. Therefore, the correct answer is True, indicating that one should continue using the old way of placing replacement orders.