1.
If it’s not an AB reference number it would go to Café Bar and we can call them direct on CB-01454338545
Correct Answer
A. True
Explanation
The given statement suggests that if the reference number is not an AB reference number, it will go to Café Bar and provides a direct phone number to call them. Since the statement is stating a fact, it can be considered true.
2.
GMM and FMM phone numbers can be given to the retail staff
Correct Answer
B. False
Explanation
The statement is false because GMM and FMM phone numbers cannot be given to the retail staff.
3.
Fire Extinguisher calls logged should be sent to Chubb Fire directly
Correct Answer
B. False
Explanation
The correct answer is False. This means that fire extinguisher calls logged should not be sent directly to Chubb Fire. There could be another protocol or process in place for handling these calls, such as reporting them to a different department or following a specific procedure. It is important to follow the correct channels to ensure that the calls are handled properly and efficiently.
4.
Oven Model number – EC401 is on with Manitowoc
Correct Answer
COMPREHENSIVE CONTRACT
Explanation
The given answer, "COMPREHENSIVE CONTRACT," is the correct answer because it directly matches the text provided in the question. The text states that the oven model number EC401 is "on" with Manitowoc, suggesting that there is a comprehensive contract between the two parties regarding the oven model.
5.
For a ROI/ NI stores, the magnetic locks which is connected to the alarm system has to be logged under - (Its 3 different words. There should be a hyphen between the 1st word and the 2nd)
Correct Answer
Security -Burglar Alarms
Explanation
The correct answer is "Security - Burglar Alarms" because the magnetic locks connected to the alarm system provide security against burglars. The hyphen between "Security" and "Burglar Alarms" indicates that they are connected or related to each other.
6.
To log a loading bay gate work order number, asset number and serial number are mandate
Correct Answer
B. False
Explanation
The statement is false because it states that a work order number, asset number, and serial number are mandatory to log a loading bay gate. However, the question does not provide any information about what is actually required to log a loading bay gate. Therefore, the correct answer cannot be determined based on the given information.
7.
We log calls for manual Pallet truck
Correct Answer
B. False
8.
We do not log calls for the location TRAVEL BUREAU
Correct Answer
B. False
Explanation
The statement "We do not log calls for the location TRAVEL BUREAU" is false. This means that calls for the TRAVEL BUREAU location are logged.
9.
Landscaping work order should be logged under fixed SLA
Correct Answer
B. False
Explanation
The statement is false because landscaping work order should not be logged under a fixed SLA. Landscaping work often depends on external factors such as weather conditions and availability of materials, which can cause delays and make it difficult to adhere to a fixed SLA. Therefore, it is more appropriate to log landscaping work orders under flexible or variable SLAs that can accommodate these uncertainties.
10.
The 2 signage contractors are
Correct Answer(s)
A. Merson Signs
C. ASG
Explanation
The correct answer includes Merson Signs and ASG.
11.
Gullies broken in the PFS has to be logged through SHD
Correct Answer
B. False
Explanation
The statement is false because the correct way to log gullies broken in the PFS (Planned Flow System) is through the GCD (Gully Control Device), not the SHD (Standard Hole Diameter).
12.
Attempted burglary at an NI store leading to store unable to secure, raise the won and leave it in PEND PROV NOTIFICATION for the M2 team to pick it up in the morning
Correct Answer
B. False
13.
To raise a corrective WON for GVS - GVS to call the HSC and request a Corrective Order be raised. The details to be included in the case notes are the value of the works and why it is not covered in the contract
Correct Answer
A. True
Explanation
The explanation for the given correct answer is that in order to raise a corrective work order for GVS, GVS needs to call the HSC and request the order. The case notes should include the value of the works and an explanation of why it is not covered in the contract. This suggests that the statement is true.
14.
Chargeable corrective work order numbers raised for contractors like Symonds/ Elite or GVS – Goes to the contractor straight away
Correct Answer
B. False
Explanation
The explanation for the answer "False" is that chargeable corrective work order numbers raised for contractors like Symonds/ Elite or GVS do not go directly to the contractor.
15.
Which region would area number 15 fall under for an Express Format
Correct Answer
A. North
Explanation
Area number 15 would fall under the North region for an Express Format.
16.
What is damaged percentage for the trolleys calls to be logged at
Correct Answer
C. 7.5%
Explanation
The damaged percentage for the trolleys calls to be logged is 7.5%. This means that out of every 100 trolley calls, 7.5 of them are reported as damaged.
17.
Which equipment has the Radlock and the Gatekeeper Controller in them
Correct Answer
C. Trolleys
Explanation
The equipment that has both the Radlock and the Gatekeeper Controller in them is Trolleys.
18.
Fridge leak cannot be sent to Carter Synergy
Correct Answer
B. False
Explanation
The statement "Fridge leak cannot be sent to Carter Synergy" is false. This means that it is possible to send a fridge leak to Carter Synergy.
19.
S--------- I----------------- G--------------------- are the safe maintenance contractors (Its 3 different contractors)
Correct Answer
Shire Insafe Gunnebo
Explanation
The given answer "Shire Insafe Gunnebo" suggests that these three contractors, Shire, Insafe, and Gunnebo, are the safe maintenance contractors. It implies that these contractors specialize in the maintenance of safes and are trusted for their expertise in ensuring the safety and security of these storage devices.
20.
Safe at the cigarette kiosk has to be logged through Galleher
Correct Answer
B. False
Explanation
The statement "Safe at the cigarette kiosk has to be logged through Galleher" is false. This means that it is not necessary to log the safe at the cigarette kiosk through Galleher. There may be alternative methods or individuals responsible for logging the safe.