PKT 2 - June'16 Payment

Explanation
The correct answer is 4 Days. This is because NEFT (National Electronic Funds Transfer) is a payment system in India that operates on a deferred net settlement basis. It means that the transactions are processed in batches and settled in a deferred manner. NEFT transactions are settled in hourly batches, and the funds are credited to the beneficiary's account within a maximum of 4 hours during the working hours of the bank. However, if the transaction is initiated after the cut-off time or on a non-working day, it will be processed in the next batch, which could take up to 4 days for the funds to be credited.

Explanation
The follow-up action in this scenario would be to investigate the customer's complaint regarding the debited payment. Since the status is "checkout incomplete" for more than 48 hours, it suggests that there may have been an issue with the payment process. The team should reach out to the customer to gather more information about the problem and work towards resolving it. Additionally, they should check the payment tracker for any pending actions that need to be taken to complete the checkout process.

Explanation
If the payment of the child order is incorrect due to a discount issue, the follow-up action should be to address the split issue in the payment. This means that the payment needs to be divided or split into separate transactions to accurately reflect the correct amount after applying the discount. This will ensure that the payment is correctly recorded and processed, resolving the issue caused by the discount error.

Explanation
The correct answer is 4 days. This means that the Service Level Agreement (SLA) for the follow-up action of a partial refund through NEFT payment is 4 days. This indicates that the process of initiating and completing the partial refund should be completed within 4 days of the request being made.

Explanation
The correct answer is 4 days. This means that the Service Level Agreement (SLA) for the follow-up action regarding the Payment: Courier/Octroi/Entry Tax Refund (NEFT) is 4 days. This implies that the organization has committed to completing the necessary actions related to this payment within a time frame of 4 days.

Explanation
When the price of a product is updated in the cart, a notification will pop up on the mobile site to inform the customer about the change in price. This is a common practice in e-commerce platforms to ensure transparency and keep the customers informed about any changes in the prices of the products they are interested in purchasing.

Explanation
No, a notification will not pop up regarding the change in price if the customer is shopping through a desktop. Notifications are typically used on mobile devices to alert users about updates or changes. On a desktop, the customer would need to manually refresh the page or check the cart to see the updated price.

Explanation
In this scenario, the customer is shopping through a mobile site and the product they want to purchase is out of stock. Therefore, it is likely that the customer will be given an option to add the product to their wishlist. This allows the customer to save the product for future reference or purchase when it becomes available again.

Explanation
If the customer is shopping through the Mobile Site and the payment fails due to an internet network issue, they will be redirected to make the payment again. This suggests that the mobile site has a system in place to detect payment failures and provide the customer with an opportunity to try again.

Explanation
The given answer is true because the explanation states that there is an area PINCODE check at the mobile site checkout. If a customer enters a PINCODE with less than 6 digits, they will receive an error notification prompting them to enter a valid PINCODE of 6 digits. Therefore, the statement is true as it describes the functionality of the PINCODE check at the mobile site checkout.