Policy And Procedure Education/Orientation
All staff is required to complete a review of our policies and procedures. Completion of this quiz will fulfill this requirement.
Questions and Answers
- 1.
Where can you find the Infection Control Plan?
- A.
In your clinic binder
- B.
In the Joint Commision folder online
- C.
In each exam room
- D.
In a folder at the front desk
Correct Answer
B. In the Joint Commision folder onlineExplanation
The Infection Control Plan can be found in the Joint Commission folder online. This suggests that the organization follows the guidelines and standards set by the Joint Commission for infection control. By having the plan in the Joint Commission folder online, it ensures that all staff members have access to it and can easily refer to it whenever necessary. This also indicates that the organization takes infection control seriously and prioritizes the safety and well-being of their patients and staff members.Rate this question:
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- 2.
We practice Standard Precautions in all of our offices. Standard Precautions assumes that all individuals are potentially infectious thereby requiring us to perform excellent hand hygiene, wear the appropriate PPE, follow guidelines for injection safety, and to follow strict cleaning rules.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Standard Precautions are a set of infection control practices that healthcare providers use to prevent the spread of infection. It assumes that all individuals could potentially be infected and therefore requires healthcare providers to practice excellent hand hygiene, wear appropriate personal protective equipment (PPE), follow guidelines for injection safety, and adhere to strict cleaning rules. Given that the statement mentions that "We practice Standard Precautions in all of our offices," it indicates that the statement is true.Rate this question:
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- 3.
Check all that apply: Symptoms of TB include:
- A.
Weakness
- B.
Weight loss
- C.
Coughing up blood
- D.
Fever
- E.
Night sweats
Correct Answer(s)
A. Weakness
B. Weight loss
C. Coughing up blood
D. Fever
E. Night sweatsExplanation
The symptoms of TB include weakness, weight loss, coughing up blood, fever, and night sweats. These symptoms are commonly associated with tuberculosis and can indicate the presence of the disease. Weakness and weight loss are often a result of the body's immune response to the infection, while coughing up blood can be a sign of lung damage. Fever and night sweats are typical symptoms of an active TB infection.Rate this question:
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- 4.
An individual with latent TB cannot spread TB disease
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
An individual with latent TB cannot spread TB disease because latent TB means that the person has been infected with the bacteria that causes TB, but the bacteria is inactive and not causing any symptoms. Therefore, they cannot transmit the disease to others. However, if the latent TB becomes active, then the person can spread TB disease to others.Rate this question:
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- 5.
These symptoms describe which disease?
- jaundice
- fatigue
- mild fever
- headache
- loss of appetite
- nausea and vomiting
- constant discomfort on the right side of the abdomen
- A.
HIV/AIDS
- B.
HEPATITIS C
- C.
H1N1 Influenza
- D.
HEPATITIS B
Correct Answer
D. HEPATITIS BExplanation
The symptoms described, such as jaundice, fatigue, mild fever, headache, loss of appetite, nausea and vomiting, and constant discomfort on the right side of the abdomen, are commonly associated with Hepatitis B. This viral infection affects the liver and can cause inflammation and damage, leading to these symptoms.Rate this question:
- 6.
HIV/AIDS is transmitted through infected blood or body fluids. The HIV virus lives in blood, semen, and vaginal fluids.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
HIV/AIDS is indeed transmitted through infected blood or body fluids such as semen and vaginal fluids. The virus can be spread through activities such as unprotected sexual intercourse, sharing needles or syringes, and mother-to-child transmission during childbirth or breastfeeding. It is important to practice safe sex, use clean needles, and get tested regularly to prevent the spread of HIV/AIDS.Rate this question:
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- 7.
We dispose of used syringes in the....
- A.
Red Bag
- B.
Trash Can
- C.
Sharps Container
- D.
Laundry Bag
Correct Answer
C. Sharps ContainerExplanation
Sharps containers are specifically designed to safely dispose of used syringes and other sharp medical instruments. These containers are puncture-resistant and have a secure lid to prevent any accidental injuries or contamination. Disposing of used syringes in a sharps container ensures proper containment and prevents the risk of needlestick injuries to healthcare workers and waste management personnel.Rate this question:
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- 8.
Your office ARNP does not have to review and sign the biomedical waste training sheet:
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The correct answer is False. This means that the office ARNP does have to review and sign the biomedical waste training sheet. This is important to ensure that the ARNP is aware of and knowledgeable about the proper procedures for handling and disposing of biomedical waste. It is a crucial step in maintaining a safe and compliant environment in the office.Rate this question:
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- 9.
What does PPE stand for?
- A.
Private Protection Equipment
- B.
Personal Protective Equipment
- C.
Positively Protecting Environment
- D.
Purple People Eater
Correct Answer
B. Personal Protective EquipmentExplanation
PPE stands for Personal Protective Equipment. This refers to any equipment or clothing worn by individuals to protect themselves from potential hazards in their workplace or environment. It includes items such as helmets, gloves, goggles, masks, and protective clothing. The purpose of PPE is to reduce the risk of injury or illness by creating a barrier between the person and the potential danger.Rate this question:
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- 10.
We follow the CDC Guidelines for Hand Hygiene:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because it states that the CDC Guidelines for Hand Hygiene are followed. This implies that the correct practices for hand hygiene, as recommended by the Centers for Disease Control and Prevention (CDC), are being adhered to. Following these guidelines is important for preventing the spread of germs and maintaining good hand hygiene.Rate this question:
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- 11.
Good hand hygiene is one of the most effective ways to reduce the risk of transmitting infections in health care settings.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Good hand hygiene is indeed one of the most effective ways to reduce the risk of transmitting infections in healthcare settings. Proper handwashing with soap and water or the use of hand sanitizers can help eliminate or reduce the number of harmful bacteria and viruses on the hands, preventing their spread to patients and healthcare workers. Regular hand hygiene practices are crucial in healthcare settings to maintain a safe and clean environment.Rate this question:
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- 12.
Choose all that apply: We can reduce any risk of health care associated infections by:
- A.
Cleaning medical equipment after each patient
- B.
Cleaning the water cooler on a regular basis
- C.
Practicing Standard Precautions
- D.
Practicing excellent hand hygiene
Correct Answer(s)
A. Cleaning medical equipment after each patient
B. Cleaning the water cooler on a regular basis
C. Practicing Standard Precautions
D. Practicing excellent hand hygieneExplanation
In order to reduce the risk of healthcare-associated infections, it is important to clean medical equipment after each patient to prevent the transmission of pathogens. Cleaning the water cooler on a regular basis is also necessary to maintain hygiene and prevent the growth of bacteria. Practicing Standard Precautions, which include wearing personal protective equipment and following proper infection control protocols, is essential in preventing the spread of infections. Additionally, practicing excellent hand hygiene, such as washing hands with soap and water or using hand sanitizers, is crucial in reducing the transmission of pathogens.Rate this question:
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- 13.
Which is not considered biomedical waste?
- A.
Saturated bloody bandage
- B.
Used syringe after an epidural steroid injection
- C.
Your left over lunch
- D.
Gloves used to clean up vomit
Correct Answer
C. Your left over lunchExplanation
Biomedical waste refers to any waste that contains biological materials, such as blood or other bodily fluids, which can pose a threat to human health or the environment. In this case, the leftover lunch is not considered biomedical waste because it does not contain any biological materials that could be harmful. On the other hand, the saturated bloody bandage, used syringe, and gloves used to clean up vomit are all examples of biomedical waste as they may contain blood or other bodily fluids that could potentially transmit infections or diseases.Rate this question:
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- 14.
Check all that are applicable about our laundry procedure:
- A.
Our procedure cleans and disinfects our laundry
- B.
You can fold clean laundry anywhere you want in the office
- C.
Soiled linen is deposited in a white laundry bag
- D.
The laundry bag should be washed
- E.
Gloves are used to handle soiled laundry
- F.
Clean laundry can be stored together with your cavi-wipes and biofreeze
Correct Answer(s)
A. Our procedure cleans and disinfects our laundry
C. Soiled linen is deposited in a white laundry bag
D. The laundry bag should be washed
E. Gloves are used to handle soiled laundryExplanation
The correct answer is that our procedure cleans and disinfects our laundry, soiled linen is deposited in a white laundry bag, the laundry bag should be washed, and gloves are used to handle soiled laundry. This means that the laundry procedure ensures that the laundry is cleaned and disinfected, the soiled linen is properly contained in a designated bag, the bag itself is cleaned, and proper protective measures are taken when handling soiled laundry.Rate this question:
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- 15.
Physicians Group LLC has a corporate compliance and ethics program. We are committed to conducting all business in accordance with federal and state laws.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement is true. Physicians Group LLC has a corporate compliance and ethics program in place, which indicates that they have established policies and procedures to ensure that all business activities are conducted in compliance with federal and state laws. This program reflects their commitment to ethical conduct and adherence to legal requirements in their operations.Rate this question:
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- 16.
Employees are not allowed to receive kickbacks or receive compensation from outside customers or vendors for services provided.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Employees are not allowed to receive kickbacks or compensation from outside customers or vendors for services provided. This means that it is prohibited for employees to accept any form of payment or reward from external parties in exchange for their services. This policy ensures that employees maintain their integrity and do not engage in unethical practices that could compromise the company's reputation.Rate this question:
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- 17.
Any employee can report a concern about care or safety in our offices without fear of retaliation?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
This statement affirms that any employee can report a concern about care or safety in the offices without facing any retaliation. This indicates that the company has a culture that encourages open communication and values the well-being of its employees. This policy promotes transparency and trust within the organization, allowing employees to feel safe and confident in reporting any issues they may encounter.Rate this question:
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- 18.
"Any employee can report discrimination , harassment, or improper or illegal acts by sending an email to ________________ without fear of retaliation."
Explanation
Employees can report discrimination, harassment, or improper or illegal acts by sending an email to [email protected] or legal@westcolaw without fear of retaliation. This suggests that the company has established a safe and confidential reporting mechanism for employees to raise concerns without facing any negative consequences.Rate this question:
- 19.
We release protected health information to anyone who calls and identifies themselves:
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement says that protected health information is released to anyone who calls and identifies themselves. This is not true because protected health information is confidential and should only be released to authorized individuals or entities who have a legitimate need for the information. Releasing it to anyone who calls and identifies themselves would violate privacy laws and regulations.Rate this question:
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- 20.
We require written consent by the patient or the legal guardian to release any protected health information:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
In order to release protected health information, it is necessary to obtain written consent from the patient or their legal guardian. This consent ensures that the patient's privacy and confidentiality are protected and that their information is only shared with authorized individuals or organizations. Without this consent, it would be a violation of privacy laws to release the information. Therefore, the statement is true.Rate this question:
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- 21.
What does HIPAA stand for?
- A.
Health Information Protection And Accountability
- B.
Healthcare Information Privacy Advocates Act
- C.
Health Insurance Portability and Accountability Act
- D.
Happy Individuals Privacy Administrative Act
Correct Answer
C. Health Insurance Portability and Accountability ActExplanation
HIPAA stands for Health Insurance Portability and Accountability Act. This act was enacted in 1996 to protect the privacy and security of individuals' health information. It establishes national standards for the electronic exchange of health information and sets rules for healthcare providers, health plans, and healthcare clearinghouses to ensure the confidentiality and integrity of patient data. The act also gives individuals certain rights regarding their health information, such as the right to access and amend their records.Rate this question:
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- 22.
Ergonomics is the study of work and is the science of fitting the job or task to the worker:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Ergonomics is indeed the study of work and the science of fitting the job or task to the worker. It involves designing and arranging workspaces, tools, and equipment in a way that maximizes efficiency, productivity, and safety for the workers. By considering the physical, cognitive, and emotional capabilities and limitations of individuals, ergonomics aims to optimize the interaction between people and their work environment. Therefore, the statement "Ergonomics is the study of work and is the science of fitting the job or task to the worker" is true.Rate this question:
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- 23.
When lifting a heavy load- you should do the following: Check all that apply:
- A.
Stand close to the load and center yourself over it
- B.
Bend your knees and squat down
- C.
Keep the load close to your body and use your leg muscles to stand up
- D.
Do not twist your body when moving the load
Correct Answer(s)
A. Stand close to the load and center yourself over it
B. Bend your knees and squat down
C. Keep the load close to your body and use your leg muscles to stand up
D. Do not twist your body when moving the loadExplanation
To safely lift a heavy load, it is important to stand close to the load and center yourself over it to maintain balance and stability. Bending your knees and squatting down helps to engage your leg muscles and maintain a strong base. Keeping the load close to your body helps to minimize strain on your back and use your leg muscles effectively. Lastly, avoiding twisting your body when moving the load helps to prevent injury and maintain proper alignment.Rate this question:
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- 24.
A good working position includes using a neutral position, having hands, wrists and forearms in line roughly parallel to the floor, keeping the head level or bent slightly forward?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A good working position includes using a neutral position, having hands, wrists, and forearms in line roughly parallel to the floor, and keeping the head level or slightly bent forward. This means that the body is in a balanced and aligned position, which helps to prevent strain and injury to the muscles and joints. It also allows for optimal efficiency and comfort while working.Rate this question:
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- 25.
Using the code system provides a methodical approach to dealing with different types of emergencies.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Using a code system allows for a systematic approach to handling various types of emergencies. This system provides a standardized method for identifying and responding to different emergency situations, ensuring that appropriate actions are taken in a timely manner. By using codes, emergency responders can quickly communicate the nature of the emergency and coordinate their efforts effectively. This helps to minimize confusion and maximize the efficiency of emergency response efforts. Therefore, the statement "Using the code system provides a methodical approach to dealing with different types of emergencies" is true.Rate this question:
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- 26.
Our safety officer is ___________________.
Correct Answer
Diane Madonna - 27.
The acronym PASS is used during which code?
- A.
Code Red
- B.
Code Blue
- C.
Code S
- D.
Code D
Correct Answer
A. Code RedExplanation
PASS is an acronym that stands for Pull, Aim, Squeeze, and Sweep. It is used during a Code Red, which typically refers to a fire emergency. When a fire breaks out, individuals trained in fire safety use the PASS technique to operate a fire extinguisher effectively. They pull the pin, aim the nozzle at the base of the fire, squeeze the handle to release the extinguishing agent, and sweep the nozzle from side to side to cover the fire area. This acronym helps individuals remember the steps to follow when using a fire extinguisher during a Code Red situation.Rate this question:
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- 28.
Check off all that apply to a Code Blue:
- A.
Code Blue is called in the event of a medical emergency
- B.
Everyone in the office stops and calls 911
- C.
An incident report is completed
- D.
Follow up on the patient is required after a code blue occurs
Correct Answer(s)
A. Code Blue is called in the event of a medical emergency
C. An incident report is completed
D. Follow up on the patient is required after a code blue occursExplanation
The correct answer is that Code Blue is called in the event of a medical emergency, an incident report is completed, and follow up on the patient is required after a code blue occurs. This means that Code Blue is a term used to indicate a medical emergency, and when it is called, it triggers a series of actions including completing an incident report and ensuring that the patient receives appropriate follow-up care.Rate this question:
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- 29.
If a computer security breach occurs in our offices -- you should do all but one of the following below:
- A.
Call Verizon
- B.
Notify your supervisor
- C.
Contact IT department
- D.
Complete an incident report
Correct Answer
A. Call VerizonExplanation
Calling Verizon in the event of a computer security breach in our offices is not the recommended action. Instead, the appropriate steps would be to notify your supervisor, contact the IT department, and complete an incident report. Calling Verizon may not be necessary unless specifically instructed by the IT department or if Verizon is our designated security provider.Rate this question:
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- 30.
In the event of a hazardous chemical spill you should?
- A.
Call the Hazard Spill Hotline
- B.
Throw a towel over it and continue working
- C.
Call Dave Balot for assistance
- D.
Ask a patient to help you with the clean up
Correct Answer
A. Call the Hazard Spill HotlineExplanation
In the event of a hazardous chemical spill, it is important to call the Hazard Spill Hotline. This is the correct answer because a hazardous chemical spill can pose serious risks to health and safety. The Hazard Spill Hotline is equipped to handle such situations and can provide guidance on how to safely manage and clean up the spill. Calling Dave Balot or asking a patient to help with the clean up may not be appropriate or safe, and throwing a towel over the spill and continuing to work can lead to further contamination and potential harm.Rate this question:
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- 31.
Which choice below is not considered an example of a hazardous spill?
- A.
Radiation
- B.
Thermal
- C.
Water
- D.
Mechanical
Correct Answer
C. WaterExplanation
Water is not considered an example of a hazardous spill because it is a natural substance that does not pose immediate danger or harm to human health or the environment. Unlike radiation, thermal, and mechanical spills, which involve hazardous materials or substances that can cause serious injuries or damage, water spills are typically harmless and can be easily cleaned up without any special precautions or procedures.Rate this question:
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- 32.
TRUE or FALSE: Our medical equipment is inspected annually for mechanical and electrical checks:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Our medical equipment undergoes annual inspections to ensure that they are functioning properly and meet the necessary safety standards. These inspections include both mechanical and electrical checks to identify any potential issues or malfunctions. By conducting these regular inspections, we can ensure that our medical equipment is reliable and safe for use in providing healthcare services to patients.Rate this question:
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- 33.
When a piece of medical equipment is malfunctioning. We are required to ___________/____________. Limit to 4 words.
Correct Answer
lock out/tag out, lockout/tagout, tag out/lock out, tagout/lockout, lock out and tag out, tag it out, tag and lock it out, tag or lockout the equipment, lock out/ tag out, Lock Out/Tag Out, lock out / tag out, tagged or locked out, tag or lock out, lock out tag outExplanation
When a piece of medical equipment is malfunctioning, it is necessary to implement a lockout/tagout procedure. This involves locking out or tagging out the equipment to prevent it from being used or operated until it has been repaired or inspected by qualified personnel. This ensures the safety of both the equipment and the individuals who may come into contact with it.Rate this question:
- 34.
Bundling electrical cords and keeping them off the ground helps...
- A.
Keep the equipment in better working order
- B.
Reduce the risk of falls
- C.
Decorate the office
Correct Answer
B. Reduce the risk of fallsExplanation
Bundling electrical cords and keeping them off the ground helps reduce the risk of falls. When cords are left loose and scattered on the floor, they can become tripping hazards, causing people to trip and potentially injure themselves. By bundling the cords and keeping them off the ground, the risk of accidents and falls is minimized, creating a safer environment.Rate this question:
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- 35.
What does ALARA stand for?
- A.
Always Learn About Radiation Awareness
- B.
As Low As Requirements Allow
- C.
As Low As Reasonably Achievable
- D.
None of the Above
Correct Answer
C. As Low As Reasonably AchievableExplanation
ALARA stands for "As Low As Reasonably Achievable." This principle is used in radiation protection to minimize radiation exposure to workers and the public. It means that radiation doses should be kept as low as possible, taking into account technological and economic factors. The ALARA principle guides the implementation of safety measures and the use of protective equipment to ensure that radiation exposure is reduced to the lowest level reasonably achievable.Rate this question:
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- 36.
Our Radiation Safety Officer is???
- A.
Dr Jeffrey Beytin
- B.
Dr Della Flynn
- C.
Your Team Leader
- D.
The legal department
Correct Answer
A. Dr Jeffrey BeytinExplanation
Dr Jeffrey Beytin is the Radiation Safety Officer because he has the necessary qualifications and expertise in radiation safety. As a radiation safety officer, he is responsible for ensuring compliance with radiation safety regulations and protocols, conducting safety training, and implementing radiation safety measures to protect individuals from the harmful effects of radiation. His role is crucial in maintaining a safe working environment and minimizing radiation-related risks.Rate this question:
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- 37.
The magnet of our fixed MRI is always on?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The correct answer is true because the magnet of a fixed MRI is always on in order to create a strong magnetic field. This magnetic field is essential for the MRI machine to function properly and produce detailed images of the body. Even when the machine is not actively scanning a patient, the magnet remains on to maintain the magnetic field strength.Rate this question:
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- 38.
What is NOT allowed in the MRI?
- A.
Metallic Implants
- B.
Heart pacemaker
- C.
Bullet Fragment
- D.
Credit Cards
- E.
Hair Barrettes, hairpins
- F.
All of the above
Correct Answer
F. All of the aboveExplanation
All of the above are not allowed in the MRI. Metallic implants can cause distortion in the images and can also heat up during the scan. Heart pacemakers can malfunction due to the magnetic field of the MRI. Bullet fragments can also move or heat up during the scan. Credit cards and hair barrettes or hairpins can be attracted to the strong magnetic field and cause harm to the patient or interfere with the MRI machine.Rate this question:
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- 39.
What do we do to ensure that the patient is cleared for the MRI scan?
- A.
We wave a wand over the patient
- B.
We toss a coin
- C.
We complete a thorough questionnaire
Correct Answer
C. We complete a thorough questionnaireExplanation
To ensure that the patient is cleared for the MRI scan, we complete a thorough questionnaire. This is done to gather important information about the patient's medical history, any previous surgeries, allergies, or any other factors that could potentially affect the safety or success of the MRI scan. By gathering this information, we can assess the patient's suitability for the scan and take any necessary precautions or make any adjustments if needed.Rate this question:
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- 40.
Lead shielding is used to protect against radiation:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Lead shielding is commonly used in various industries, such as healthcare and nuclear power, to protect against radiation. Lead is a dense material that can effectively absorb and block radiation, making it an ideal choice for shielding. It is used in the construction of walls, doors, and containers to prevent the harmful effects of radiation from reaching individuals or sensitive equipment. Therefore, the statement "Lead shielding is used to protect against radiation" is true.Rate this question:
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- 41.
Which are warning signs of potential workplace violence:
- A.
Not eating lunch and only snacking
- B.
Coming to work wearing black clothes and shoes
- C.
Being angry, making threats, psychiatric disorders, extreme changes in behavior, the need to dominate others
Correct Answer
C. Being angry, making threats, psychiatric disorders, extreme changes in behavior, the need to dominate othersExplanation
The warning signs of potential workplace violence include being angry, making threats, psychiatric disorders, extreme changes in behavior, and the need to dominate others. These signs indicate a potential for violent behavior and should be taken seriously in order to prevent any harm or danger in the workplace.Rate this question:
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- 42.
In the event of violence in the workplace you should.....
- A.
Bring a gun the next day so no one bothers you
- B.
Scream louder than your co-worker
- C.
Set up a trap at the desk of the co-worker harassing you
- D.
None of the above
Correct Answer
D. None of the aboveExplanation
The given options are all inappropriate and potentially dangerous responses to violence in the workplace. Bringing a gun or setting up a trap can escalate the situation and potentially harm others. Screaming louder than a co-worker does not address the issue of violence and is not a productive solution. Therefore, the correct answer is "None of the above," indicating that none of these options are appropriate or effective in dealing with workplace violence.Rate this question:
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- 43.
Only a competent individual can complete an advance directive or living will:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
This statement is true because an advance directive or living will is a legal document that allows an individual to specify their preferences for medical treatment in the event that they become unable to communicate their wishes. Completing such a document requires a competent individual who is capable of making informed decisions about their healthcare.Rate this question:
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- 44.
Which statement does not apply to us?
- A.
All staff should know about Advance Directives
- B.
We should provide information about Advance Directives if requested
- C.
We require every patient to bring in their Advance Directive
- D.
We are required to state our policy on Advance Directives
Correct Answer
C. We require every patient to bring in their Advance DirectiveExplanation
This statement does not apply to us because it states that we require every patient to bring in their Advance Directive. However, there is no indication in the given information that we have such a requirement.Rate this question:
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- 45.
Providing culturally competent services has the potential to improve health outcomes, increase the efficiency of clinical and support staff, and result in greater client satisfaction with services.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Culturally competent services refer to healthcare services that are tailored to meet the specific cultural and linguistic needs of diverse populations. By providing culturally competent services, healthcare providers can better understand and address the unique needs and preferences of their clients, leading to improved health outcomes. Additionally, by recognizing and respecting cultural differences, healthcare providers can build trust and rapport with their clients, resulting in greater client satisfaction. Moreover, culturally competent services can also increase the efficiency of clinical and support staff by reducing misunderstandings and communication barriers. Therefore, the statement that providing culturally competent services has the potential to improve health outcomes, increase efficiency, and result in greater client satisfaction is true.Rate this question:
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- 46.
Clinicians are not expected to understand and respect the different cultural health beliefs and practices of their patients and can impose their own set of standards and beliefs about health practices on their patients.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement suggests that clinicians are not expected to understand and respect the cultural health beliefs and practices of their patients, and can instead impose their own beliefs on them. However, this is not true. Clinicians are indeed expected to understand and respect the cultural beliefs and practices of their patients in order to provide appropriate and effective healthcare. Failure to do so can lead to misunderstandings, misdiagnoses, and ineffective treatments.Rate this question:
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- 47.
Do we have a performance improvment program?
- A.
YES
- B.
NO
Correct Answer
A. YESExplanation
The given correct answer is "YES" which indicates that there is a performance improvement program in place. This suggests that the organization has recognized the need for enhancing performance and has implemented a program to address it. This program could involve various strategies such as setting goals, providing training and development opportunities, offering feedback and coaching, and implementing performance evaluation systems. By having a performance improvement program, the organization aims to enhance productivity, efficiency, and overall performance of its employees.Rate this question:
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- 48.
An effective performance improvement program includes these essential components:
- Designing processes
- Monitoring performance through data collection
- Analyzing current performance
- Improving performance
- Sustaining improved performance
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
An effective performance improvement program includes designing processes, monitoring performance through data collection, analyzing current performance, improving performance, and sustaining improved performance. These components are essential for identifying areas of improvement, tracking progress, making necessary changes, and maintaining the improved performance over time. Therefore, the statement "An effective performance improvement program includes these essential components" is true.Rate this question:
- 49.
The method The Joint Commission uses during an on-site survey is:
- A.
The Investigative Methodology
- B.
The Gold Seal Test
- C.
The White Glove Test
- D.
The Tracer Methodology
Correct Answer
D. The Tracer MethodologyExplanation
The Tracer Methodology is the method used by The Joint Commission during an on-site survey. This methodology involves following the path of patient care through the organization's systems and processes to identify areas of improvement and ensure compliance with standards. It focuses on selecting a specific patient or group of patients and tracing their care from admission to discharge, examining documentation, observing practices, and interviewing staff to assess the organization's overall performance. This method allows for a comprehensive evaluation of the organization's ability to provide safe and high-quality care.Rate this question:
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- 50.
A sentinel event is an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. Serious injury specifically includes loss of limb or function. The phrase "or the risk thereof" includes any process variation for which a recurrence would carry a significant chance of a serious adverse outcome. Such events are called "sentinel" because they signal the need for immediate investigation response.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A sentinel event is defined as an unexpected occurrence that results in death, serious physical or psychological injury, or the risk of such outcomes. This includes incidents that involve the loss of limb or function. The phrase "or the risk thereof" encompasses any process variation that, if it were to happen again, would have a significant chance of causing a serious adverse outcome. These events are referred to as "sentinel" because they indicate the need for immediate investigation and response. Therefore, the statement "True" is the correct answer.Rate this question:
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Mar 21, 2023Quiz Edited by
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Sep 08, 2011Quiz Created by
Hcmeinc
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