.
Flow Chart
Histograms
Control and effect diagram
Pareto charts
3
5
7
10
1
2
3
4
DO
Close
Act
Plan
Dont Use
Dont Remove
Dont Forward
Dont Build
Brazil
France
England
Spain
Andhra Pradesh
Gujarat
Kolkata
Tripura
Japan
Iraq
Bulgaria
India
Chile
South Korea
Mauritius
New Zealand
• Customer requirements
• Process capability
How company is doing relative to others
Getting ISO 9000 audit done
A statistical method
A trouble-shooting method
Teams are effective
3 defects per million in output
All of the above
To inspect the output before shipment
To aim to produce on target
To check machines every day
To keep workers relaxed
To hold training meetings every week
Fad
Method for reducing labor
Way to improve customer value
Efficiency improvement technique
The process is in control
Workers are motivated
Product meets specification
Quality problems are solved
Supplier quality is acceptable
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