1.
After a show, you should:
Correct Answer
B. B. Stay and talk with your hostess
Explanation
Correct answer: Stay and talk with your hostess. The best time to begin the show follow up is immediately after the show ends. Utilizing the guest list, spend some time going over the guests that didn’t come to the show. Ask your hostess who she thought would book a show but didn’t. Use this time wisely, while your hostess is still in the “show mode”.
2.
What is the best way to find out who didn’t book a show?
Correct Answer
C. C. Go over guest list with hostess.
Explanation
Correct answer: Go over guest list with hostess. Your guest list is just as valuable after the show as it was before the show. Discuss each guest with the hostess; who didn’t book and who might book. This is the time where you can easily double your bookings. Invest the time. It’s worth it!
3.
Why is your hostess your most obvious recruit possibility?
Correct Answer
A. A. Following her show, she has a good understanding of Park Lane.
Explanation
Correct answer: Following her show, a hostess has a good understanding of Park Lane. The coaching of a hostess is a process. As the hostess becomes familiar and comfortable with what Park Lane has to offer, she may begin to wonder what it would be like to be a director. Following her show, she may very well envision herself as a new director.
4.
Why are hostess referrals so valuable?
Correct Answer
B. B. A hostess referral is like making a new friend
Explanation
Correct Answer: A hostess referral is like making a new friend. When a hostess refers a friend to a director, it’s like an “open door” invitation to call the referral and to make a new friend. It’s easy to call and say, “Hello, my name is (name), I am a friend of (hostess’ name) and she thought that you and I should chat and I could share something special with you”. Using Hostess’ name makes this call an easy one to make.
5.
When should you begin the follow up after your show?
Correct Answer
D. D. Start your follow up the minute the show is over.
Explanation
Correct answer: Start your follow up the minute the show is over. Take advantage of the time you are spending with your hostess. As you complete the hostess order and review the guests list, you are actually solidifying a relationship that can continue past this show and could lead to many more shows
6.
Where is the best place to leave a hostess thank you note?
Correct Answer
A. A. Leave a note for the hostess where she will easily find it.
Explanation
Correct answer: Leave a note for the hostess where she will easily find it. A personal, handwritten note is a nice touch to say “thank you” to your hostess. Leaving the note in a guest bathroom or tucked behind a plant or decoration in the kitchen, your hostess is sure to find it. All of those personal touches will remind the hostess that you were thinking of her and that you really appreciated that she hosted the show for you.
7.
Should you call every guest and tell them that you couldn’t stop thinking about them?
Correct Answer
B. B. It’s best to be sincere when you call guests.
Explanation
Correct answer: It’s best to be sincere when you call guests. If you, as the director, have focused on connecting with the guests at the show, you can easily continue these relationships by making phone calls to the guests after the show. Find something about each guest that impressed you; were they good with accessorizing or perhaps they were skilled in helping others with their order. Whatever impressed you about a particular guest, you can use as an opening comment to start up a conversation when you call.
8.
What is a good way to stay in touch with the show guests?
Correct Answer
E. E. All of the Above
Explanation
Correct answer: All of the above! Any way that you can strengthen communication with guests is a good business strategy. As your business grows, you will be building an ever-growing contact list of people who have seen your Park Lane jewelry. Keeping these connections will be the basis of your continuous business growth.
9.
What should you do when a guest calls and says “I love my jewelry!”?
Correct Answer
B. B. Set an appointment to see her
Explanation
Correct Answer: Set an appointment to see her. When a guest responds with an “I love my jewelry” message to you, be sure to respond by attempting to set up an appointment to visit her home or place of work. You can offer to bring some jewelry that accessorizes with the jewelry that was purchased. New styles, new ensembles, will always be an attraction.
10.
What does the saying “The fortune is in the follow up” mean?
Correct Answer
C. C. The real fortune will be discovered after a show.
Explanation
Correct answer: The real fortune will be discovered after a show. The “fortune is in the follow up” means that there will be many opportunities for new bookings, new orders and recruit prospects that will develop after a show is over. A director has a choice: conduct a show and move on to the next show OR conduct a show, and continue to develop the relationships that will build among the show guests, the hostess and whatever referrals that come from those original contacts.
11.
Which of the following are most likely to place an order after the show?
Correct Answer
A.
a. Those who promised to attend the show but did not make it
a. Those who promised to attend the show but did not make it
Explanation
Correct Answer: Those who promised to attend the show but did not make it.
Sometimes, even when people want to attend, last minute things come up, causing some guests who wanted to attend, not show up. Let the Hostess know that, even though they did not attend, they may still WANT to place an order. Encourage the Hostess to call them, let them know they were missed, and ask if they wanted to take advantage of the Customer sale or book a show of their own.
12.
After discussing with the Hostess who booked, ask the Hostess to talk to the following:
Correct Answer
D. D. all of the above
Explanation
Correct Answer: d) All of the above.
There are many bookings that can be attained AFTER the show. By discussing each of the categories listed, you can come up with several potential booking candidates. Encourage the Hostess to talk to them after the show to help them achieve even more through Star Five of the Hostess Program.
13.
Which of the following are proven ideas to get bookings after the show?
Correct Answer
E. E. All of the above
Explanation
Correct Answer: All of the above!
By trying the methods listed, you will find you can achieve more bookings. Note: There are different methods for different people. You need to try everything you can to get the bookings desired. By getting the Hostess excited and having the Hostess share what they actually received, it makes a bigger impact to others and advertises for you.
14.
When sharing the opportunity with your Hostess, make sure you communicate. Check all that apply:
Correct Answer
D. D. All of the above
Explanation
Correct Answers: d.) All of the above
Let them know the qualities you see in them. Then share the income potential and what it takes to get started.
Please note: Park Lane is willing to invest a $1000 kit …….if the person is willing to invest their time and effort to showing the kit to six groups of people. Therefore, a qualified Intro show and five additional bookings are required with the contract.
15.
If the Hostess is just not interested in getting into the business, make sure you:
Correct Answer
C. C. Talk to the Hostess about the Referral Reward program
Explanation
Correct Answer: c) Talk to the Hostess about the Referral Reward Program.
Even though this might not be the right time or opportunity for your Hostess, they may know someone who would be a prospect. By discussing the Referral Reward program with your Hostess, they may give you other referrals, who would make a great recruit.