CSA 7.3/7.4 Completo

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CSA 7.3/7.4 Completo - Quiz

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Questions and Answers
  • 1. 

    An application lets customers book airline reservations online. What would you expect to be defined as the case type in the application?

    • A.

      A reviewed reservation

    • B.

      An airline ticket

    • C.

      A reservation

    • D.

      A confirmation email

    Correct Answer
    C. A reservation
  • 2. 

    You are helping to implement the technical components of a new application. Before you can begin work, you must obtain definitions of the business processes and service-level agreements. Which members of the development team would you go to for this information?

    • A.

      Stakeholders

    • B.

      Case participants

    • C.

      Subject Matter Experts (SMEs)

    • D.

      Business architects

    Correct Answer
    D. Business architects
  • 3. 

     You want to engage business and IT resources to review the working models. What two best practices accomplish this objective?  (Choose Two)

    • A.

      Approval process

    • B.

      Guardrail compliance

    • C.

      Iterative delivery

    • D.

      Direct Capture of Objectives (DCO)

    Correct Answer(s)
    C. Iterative delivery
    D. Direct Capture of Objectives (DCO)
  • 4. 

    Which two are benefits of following Pega guardrails. (Choose Two)

    • A.

      Guardrails help developers to track compliance with Pega best practices.

    • B.

      Guardrails help developers build applications that are easier to maintain and have fewer defects.

    • C.

      Guardrails help managers create schedules for efficiently allocating developer resources.

    • D.

      Guardrails help project managers ensure that applications are completed on time.

    Correct Answer(s)
    A. Guardrails help developers to track compliance with Pega best practices.
    B. Guardrails help developers build applications that are easier to maintain and have fewer defects.
  • 5. 

    When collecting information for a loan application, a case worker needs to enter the date of birth on the loan application form. What two  tasks do you perform to enable the case worker to enter this information? (Choose Two) 

    • A.

      Add the date of birth field to all the user views in the case type

    • B.

      Add a date of birth data field to the case type

    • C.

      Add the date of birth field to the case worker's view of the case type

    • D.

      Add a date of birth field to the appropriate stage

    Correct Answer(s)
    B. Add a date of birth data field to the case type
    C. Add the date of birth field to the case worker's view of the case type
  • 6. 

    When modeling the life cycle of a case, stages typically represent a _______________ or a ________________. (Choose Two)

    • A.

      Single actor performing a single action

    • B.

      Transfer of authority

    • C.

      Significant change in the status of a case

    • D.

      Subset of data used to resolve the case

    Correct Answer(s)
    B. Transfer of authority
    C. Significant change in the status of a case
  • 7. 

    When modeling the life cycle of a case, alternate stages typically represent ____________ and can ___________. (Choose Two)

    • A.

      Only be accessed manually

    • B.

      A separate, but related business transaction

    • C.

      Exceptions to the normal course of events

    • D.

      Be sequenced into the primary stages

    Correct Answer(s)
    C. Exceptions to the normal course of events
    D. Be sequenced into the primary stages
  • 8. 

    A business process requirement states that users should be able to modify the shipping address at any time and not interrupt the primary case. Which of the following options is the best way to design for this requirement?

    • A.

      Add a process in a stage.

    • B.

      Add a local action to the case type.

    • C.

      Add an optional process to any stage in the case type.

    • D.

      Add a step in a process.

    Correct Answer
    B. Add a local action to the case type.
  • 9. 

    Which requirement could be satisfied with a user action?

    • A.

      Allow a user to transfer a case to another employee at any stage of the case.

    • B.

      Reassign any task that remains open after three days to another user.

    • C.

      An application randomly sends a survey to customers once their case is resolved.

    • D.

      Requiring a separate approval process whenever an order exceeds USD 10,000.

    Correct Answer
    A. Allow a user to transfer a case to another employee at any stage of the case.
  • 10. 

    Adding instructions to a step ____________.

    • A.

      Defines what the step should do.

    • B.

      Describes the business value of the step.

    • C.

      Instructs an architect how to build the step.

    • D.

      Describes to an end user what should be done in the step.

    Correct Answer
    D. Describes to an end user what should be done in the step.
  • 11. 

    A step in the case life cycle has a case status value of Pending-Approval. When is the status of the case automatically updated?

    • A.

      At the beginning of the step

    • B.

      Only if the user manually updates the case status

    • C.

      At the end of the step

    • D.

      The status of a case cannot be automatically updated

    Correct Answer
    A. At the beginning of the step
  • 12. 

    What type of step typically requires contextual instructions?

    • A.

      Approve/Reject

    • B.

      Create Case

    • C.

      Change stage

    • D.

      Collect information

    Correct Answer
    D. Collect information
  • 13. 

    Analyze the following screen captures for UI design, and then identify the consistent UI elements. (Choose Two)

    • A.

      The Continue Shopping buttons are in the same location in both views.

    • B.

      The shopping cart items, price and quantity are in the same location in both views.

    • C.

      The yellow buttons have different labels but they are in the same location in both views.

    • D.

      The quantity fields show the same amount in both views.

    Correct Answer(s)
    A. The Continue Shopping buttons are in the same location in both views.
    B. The shopping cart items, price and quantity are in the same location in both views.
  • 14. 

    Analyze the following data model table for a purchase request case and select the correct statements. (Choose Two).

    • A.

      The customer name has a one-to-one relationship to the phone number and discount code elements.

    • B.

      The purchase request has a one-to-one relationship with the customer and the line items.

    • C.

      The customer and line items are data objects.

    • D.

      The unique identifier, date, and total are each single value data elements.

    Correct Answer(s)
    C. The customer and line items are data objects.
    D. The unique identifier, date, and total are each single value data elements.
  • 15. 

     When is the earliest opportunity for you to configure the user view for a step in a case life cycle in Pega Express?

    • A.

      You can configure the user view for a step after you add that step to the case life cycle.

    • B.

      You can configure the user view for a step after you create the entire case life cycle.

    • C.

      You can configure the user view for a step before you start creating the case life cycle.

    • D.

      You can configure the user view for a step any time after you configure the pick list data types.

    Correct Answer
    A. You can configure the user view for a step after you add that step to the case life cycle.
  • 16. 

    You have a requirement to add a bank checking account number field to a view. Routing numbers must contain nine digits. How would you configure the field to support this requirement?

    • A.

      Set the minimum and maximum values to 9 in a text field.

    • B.

      Use an edit validate rule that validates the routing number pattern.

    • C.

      Use a decimal property type and make the field required.

    • D.

      In an edit validate rule, configure a function to test for a routing number pattern.

    Correct Answer
    B. Use an edit validate rule that validates the routing number pattern.
  • 17. 

    You have a requirement to add to a view a check box that indicates the user qualifies for an auto insurance discount. In order to qualify, two conditions must be met. First, the user must be older than 25. Second, the user cannot have received a traffic violation in the past three years. Unless both conditions are met and the user selects the check box, the form displays an error when the user submits the form. Which one of the following approaches would you use to support this requirement?

    • A.

      Associate an edit validate rule with the flow action that references the form

    • B.

      Use two validate rules, one for each condition.

    • C.

      Use a single validate rule to verify both of these conditions.

    • D.

      Use an edit validate rule that validates both conditions.

    Correct Answer
    C. Use a single validate rule to verify both of these conditions.
  • 18. 

    You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format. What two validation approaches would you use to meet the validation requirements? (Choose Two)

    • A.

      Use the required option

    • B.

      Use the read-only option

    • C.

      Define the field type as an integer

    • D.

      Add the word "Required" to the field label

    • E.

      Define the field type as a date

    Correct Answer(s)
    A. Use the required option
    E. Define the field type as a date
  • 19. 

    Which requirement is best implemented using a Wait step in a case?

    • A.

      You cannot proceed in an expense report until a manager approves the request.

    • B.

      You need to pause a case until a user uploads a signed document.

    • C.

      You cannot complete a purchase case on a website unless you complete a new account child case

    • D.

      You need to send an email after a user completes a form.

    Correct Answer
    C. You cannot complete a purchase case on a website unless you complete a new account child case
  • 20. 

    In an mortgage application, the user creates a loan request. In order for the loan request to be approved, the loan officer must receive the results of an appraisal. How would you configure the case types to reflect their relationship? 

    • A.

      Make loan request a parent case type, and appraisal a child case type.

    • B.

      Make both loan request and appraisal peer case types.

    • C.

      Make mortgage a parent case type. Make loan request and appraisal child case types

    • D.

      Make appraisal a parent case type, and loan request a child case type.

    Correct Answer
    A. Make loan request a parent case type, and appraisal a child case type.
  • 21. 

    In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case PO-11,  Payment case Pay-37 and Packaging case Pac-56 are created. Which statement about the processing of PO-11, Pay-37, and Pac-56 is correct?

    • A.

      Both Pay-37 and Pac-56 have to be resolved before PO-11 can be resolved

    • B.

      PO-11 can be resolved when either Pay-37 or Pac-56 is resolved.

    • C.

      Pac-56 has to be resolved before Pay-37 is resolved.

    • D.

      PO-11 has to be resolved before either Pay-37 and Pac-56 is resolved.

    Correct Answer
    A. Both Pay-37 and Pac-56 have to be resolved before PO-11 can be resolved
  • 22. 

    An application references a data element found in the Work-class. How is this rule inherited by the application?

    • A.

      By adding the ruleset that contains the property to the application

    • B.

      By applying directed inheritance.

    • C.

      By applying pattern inheritance.

    • D.

      By naming PegaRULES as the built-on application.

    Correct Answer
    B. By applying directed inheritance.
  • 23. 

    Select the two items of information used to uniquely identify a rule. (Choose Two)

    • A.

      The status of the rule.

    • B.

      The application that uses the rule.

    • C.

      The description of the rule.

    • D.

      The class of the rule.

    • E.

      The type of the rule.

    Correct Answer(s)
    D. The class of the rule.
    E. The type of the rule.
  • 24. 

    A company provides two applications to its employees. The first application is managed by the Accounting department, and allows employees to submit expense reports for reimbursement. The second application is managed by the IT department, and allows employees to submit support tickets for IT-related issues. Both applications require a data element to track the status of cases. Select the best strategy for implementing this requirement.

    • A.

      Check the inheritance path to determine if an appropriate data element is already available

    • B.

      Create a data element for each case type, because they may use different status values.

    • C.

      Create one data element in the class group layer for both applications to use.

    • D.

      Create one data element in the org layer for both applications to use.

    Correct Answer
    A. Check the inheritance path to determine if an appropriate data element is already available
  • 25. 

    You check out a rule to update it. While the rule is checked out, another developer decides to test a case type by creating and processing the case. What happens when the application attempts to use the rule you checked out?

    • A.

      The application ignores the checked-out version and uses the previous version in the application ruleset.

    • B.

      The application returns an error and stops processing the case, because the rule is unavailable for use.

    • C.

      The application runs the checked-out version of the rule, because that is the most up-to-date version of the rule.

    • D.

      The application cannot run because the rule is unavailable.

    Correct Answer
    A. The application ignores the checked-out version and uses the previous version in the application ruleset.
  • 26. 

    A claim case records the items of loss. The property reference that describes an item of loss looks like this: .ItemOfLoss(1).Description. The property reference .ItemOfLoss(1) is an example of a __________ property?

    • A.

      Page

    • B.

      Single value

    • C.

      Page list

    • D.

      Value list

    Correct Answer
    C. Page list
  • 27. 

    You want to capture the delivery method for a purchase request. The options are: Standard, premium, or next-day. You use the Data Model tab to create the property. How would you define the list with the options?

    • A.

      Field group (list)

    • B.

      Radio button

    • C.

      Text (paragraph)

    • D.

      Picklist

    Correct Answer
    D. Picklist
  • 28. 

    A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference looks like this: .Language(Spanish)?

    • A.

      Page

    • B.

      Single value

    • C.

      Value group

    • D.

      Text

    Correct Answer
    C. Value group
  • 29. 

     pyWorkPage stores which type of information?

    • A.

      Information about the Pega server.

    • B.

      Data cached from an outside system.

    • C.

      Information about the current operator

    • D.

      Information about a case.

    Correct Answer
    D. Information about a case.
  • 30. 

     You use the Clipboard tool to perform which two tasks? (Choose Two)

    • A.

      Test whether a declarative expression properly calculates a target value.

    • B.

      Test case behavior by setting property values for an open case.

    • C.

      Review the current values of case data.

    • D.

      Test a rule to determine whether the rule executes correctly.

    Correct Answer(s)
    B. Test case behavior by setting property values for an open case.
    C. Review the current values of case data.
  • 31. 

     In an event reservation application, you are configuring a Select Flights view in which in which the user enters the destination (.Destination). Later in the life cycle, you want to display the destination value as the location (.Location) value in a Hotel Reservation view. How do you configure the data transform? 

    • A.

      Apply the pySetFieldDefault data transform to set the .Location property when the user enters the .Destination property value

    • B.

      Set .Destination as the target property equal to .Location as the source property.

    • C.

      Set .Location as the target property equal to .Destination as the source property.

    • D.

      Invoke a when condition to update the .Location property value when the user enters a .Destination property value.

    Correct Answer
    C. Set .Location as the target property equal to .Destination as the source property.
  • 32. 

    The case type hierarchy in your insurance application consists of three case types: Claim (top level), Personal Injury (subcase type of Claim), and Emergency Care (subcase type of Personal Injury). In the Claim case type, a data transform sets the claim date and work urgency. To reduce maintenance, you do not want to set in each subcase the properties that were already set in the parent data transforms. However, you want to set work urgency to different values in each subcase type. What two configuration steps would you take to meet this requirement? (Choose Two)

    • A.

      In the Claims data transform, for each subcase type, configure an Update Page action and set the work urgency value.

    • B.

      In each subcase type data transform, set the work urgency to the required value.

    • C.

      Select the Call superclass data transform option in each of the subcase type data transforms.

    • D.

      Select the Call superclass data transform option in the Claims data transform and clear the option in the Personal Injury and Emergency Care data transforms.

    Correct Answer(s)
    B. In each subcase type data transform, set the work urgency to the required value.
    C. Select the Call superclass data transform option in each of the subcase type data transforms.
  • 33. 

    You have added a page list property named Dependents to a view in the Case Designer. This page list contains the property .Relationship. You want to display the list in the view and populate a field with the default value of "Not Applicable." How do you configure the pySetFieldDefaults data transform to meet this requirement? 

    • A.

      Set .Dependents(1).pyLabel to an empty string and a parameter named "Not Applicable"

    • B.

      Set .Dependents(1).pyLabel and a comment action using the value "Not Applicable"

    • C.

      Set .Dependents(1).Relationship to "Not Applicable"

    • D.

      Set "Not Applicable" to equal .Dependents(1).Relationship

    Correct Answer
    C. Set .Dependents(1).Relationship to "Not Applicable"
  • 34. 

    In which two of the following situations would you use a data transform? (Choose Two)

    • A.

      Create properties after the case has been created

    • B.

      Execute a flow action

    • C.

      Set default values when creating a case

    • D.

      Copy data from one page to another

    Correct Answer(s)
    C. Set default values when creating a case
    D. Copy data from one page to another
  • 35. 

    You are designing a travel plan application. A hotel booking step displays a form in which users select a hotel and enter the number of days they are staying at the hotel. The form displays the total cost for the hotel room. The form also includes fields for selecting, at extra cost, options such as valet parking. The application totals the cost for any selected options and adds that amount to the total room cost  to equal the grand total, which is displayed in a field. Which two of the following properties would you use as the target properties? (Choose Two)

    • A.

      Total cost for the hotel room

    • B.

      Number of days at the hotel

    • C.

      Price of each option

    • D.

      Total cost of options

    Correct Answer(s)
    A. Total cost for the hotel room
    D. Total cost of options
  • 36. 

    In a purchase order application, you have been asked to add an order total field that is used on multiple forms in the application. You want to make sure that whenever the input values change, the order total will change in all the forms. Which two of the following reasons would you choose to use a declare expression rather than a data transform for calculating the value? (Choose Two)

    • A.

      When updating a property that is calculated, you do not need to identify every calculation that updates any of the source values and manually re-calculate them.

    • B.

      A declare expression calculates a specific value that is used on multiple forms.

    • C.

      The system monitors input properties and determines when to update the target property value.

    • D.

      A declare expression updates the total value on all the forms when any form containing the field is submitted.

    Correct Answer(s)
    A. When updating a property that is calculated, you do not need to identify every calculation that updates any of the source values and manually re-calculate them.
    C. The system monitors input properties and determines when to update the target property value.
  • 37. 

    You are configuring a declarative network that contains eleven declare expressions which are used to calculate the interest rate for a home mortgage. For example, the target value Property Tax Assessment is used as a source value when calculating the Assessed Property Value. The declare expressions use target values from other expressions to calculate their target values. The field displaying the interest rate appears on the approval form. To improve performance, how can you reduce the number of calculations?

    • A.

      Apply the declare expression in the approval flow action.

    • B.

      Calculate the total interest rate value by adding all the declare expression target property values

    • C.

      Specify forward chaining in the declare expression that calculates the total interest rate value.

    • D.

      Specify backward chaining in the total interest rate declare expression.

    Correct Answer
    D. Specify backward chaining in the total interest rate declare expression.
  • 38. 

    When does data propagation occur?

    • A.

      When a value in the child case or spin-off case changes

    • B.

      When a case is created

    • C.

      Whenever a parent's value changes

    • D.

      When a parent's value changes and a data transform is used to configure the data propagation

    Correct Answer
    B. When a case is created
  • 39. 

    You have a purchase request case and want to spin off a supplier case for a new supplier. How can you copy data to the supplier case?

    • A.

      A decision tree

    • B.

      A data transform

    • C.

      The Update a Case smart shape

    • D.

      A data page

    Correct Answer
    B. A data transform
  • 40. 

    Use __________ to sum a value in a child case and record the total value in the parent case.

    • A.

      A data transform

    • B.

      The Update a Case smart shape

    • C.

      Data propagation

    • D.

      A calculation

    Correct Answer
    D. A calculation
  • 41. 

    Use __________ to conditionalize the logic to determine which data should be propagated.

    • A.

      A data page

    • B.

      The property mapper

    • C.

      A data transform

    • D.

      A decision tree

    Correct Answer
    C. A data transform
  • 42. 

    You need to fetch exchange rates that are updated on a daily basis from a web service and make them available in your application using a data page. Which scope would you select for the data page?

    • A.

      Request

    • B.

      Application

    • C.

      Node

    • D.

      Thread

    Correct Answer
    C. Node
  • 43. 

    You have a data page with customer data. The data page is configured to reload if it is older than one hour. Which of the following best describes when the data page will reload?

    • A.

      The data page reloads automatically one hour after it was last accessed.

    • B.

      The data page reloads automatically one hour after it was created.

    • C.

      The data page reloads on the next access one hour after it was last accessed

    • D.

      The data page reloads on the next access one hour after it was created.

    Correct Answer
    D. The data page reloads on the next access one hour after it was created.
  • 44. 

    You have configured a data page to look up customer data in a database table. The data source changes to a REST web service. Which of the following best describes the actions you should take to make sure your application uses the right data source?

    • A.

      Wait until the data page reloads on the next access one hour after it was created.

    • B.

      Update your application to remove any reference to the data page.

    • C.

      Update the data page to change the data source information.

    • D.

      Configure a new data page for the new data source, then update your application to use the new data page.

    Correct Answer
    C. Update the data page to change the data source information.
  • 45. 

    Which of the following would be typical data stored in a local data source?

    • A.

      Insurance policy data

    • B.

      Customer details

    • C.

      Delivery options

    • D.

      Case data

    Correct Answer
    C. Delivery options
  • 46. 

    In which types of UI control is reference data from the local data source typically used?

    • A.

      Drop-Down

    • B.

      Text field

    • C.

      Label

    • D.

      Button

    Correct Answer
    A. Drop-Down
  • 47. 

    The External Database Table Class Mapping wizard creates a data class and a database table. How do you make this data available to your application?

    • A.

      Use case data

    • B.

      Use local storage

    • C.

      Use a data page

    • D.

      Use a static list

    Correct Answer
    C. Use a data page
  • 48. 

    Which two use cases are a good use of reference data? (Choose Two)

    • A.

      To access an external database

    • B.

      To add a new employee

    • C.

      To provide a limited set of input values for a field

    • D.

      To add case data

    Correct Answer(s)
    A. To access an external database
    C. To provide a limited set of input values for a field
  • 49. 

    Which variable in the assignment urgency calculation enables users to increment the service level urgency on a case-by-case basis?

    • A.

      .pxUrgencyWork

    • B.

      .pxUrgencyAssign

    • C.

      .pxUrgencyAssignSLA

    • D.

      .pyUrgencyAssignAdjust

    Correct Answer
    D. .pyUrgencyAssignAdjust
  • 50. 

    A service level agreement rule describes the following behavior:     Urgency Adjustment Interval length Limit Start of service level 20     Goal interval 10 8 hours   Deadline interval 20 24 hours   Passed Deadline interval 20 24 hours 3 The service level provides a four-hour initial delay. If the case urgency is set to 10 and the case reaches the assignment at 9 A.M. Monday, what is the assignment urgency at 12 P.M. Wednesday?

    • A.

      50

    • B.

      100

    • C.

      60

    • D.

      80

    Correct Answer
    C. 60

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  • Mar 21, 2022
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