1.
What are the rate of interest applicable under MSL, MPL and MGL respectively? (if interest not paid monthly)
Correct Answer
B. 1.96% P.M.; 1.88% P.M. and 2% P.M.
Explanation
The correct answer is 1.96% P.M.; 1.88% P.M. and 2% P.M. This means that the rate of interest applicable under MSL is 1.96% per month, under MPL is 1.88% per month, and under MGL is 2% per month.
2.
In how many days, the purchased Foreign Currency should be surrendered by Franchisee Branches to AD-II Forex Branch?
Correct Answer
C. 7 Days
Explanation
Franchisee Branches should surrender the purchased Foreign Currency to AD-II Forex Branch within 7 days.
3.
The service charge of Muthoot Money is __________
Correct Answer
A. 1.50% or Rs. 50 whichever is higher
Explanation
The correct answer is 1.50% or Rs. 50 whichever is higher. This means that Muthoot Money charges a service fee of either 1.50% of the transaction amount or a minimum of Rs. 50, whichever is higher. This ensures that customers are charged a reasonable fee based on the transaction amount, while also ensuring that the minimum fee is not too low.
4.
After registration for “iwill” either Online(www.Muthootiwill.com) or offline(at our branch), customer has time frame of ________________ to fill in all the details and generate the “will”
Correct Answer
A. 60 days
Explanation
After registering for "iwill" either online or offline, customers are given a time frame of 60 days to fill in all the required details and generate their will. This allows customers ample time to carefully consider and provide all necessary information for their will without feeling rushed or pressured.
5.
Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs
Correct Answer
C. Axis Bank & Bank of India
Explanation
Gold Loan transferred using IMT can be withdrawn from Axis Bank and Bank of India ATMs.
6.
As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works.
Correct Answer
A. 30
Explanation
According to the New Time and motion study, each Branch Staff is allocated 30 minutes per day for OFP works.
7.
From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________
Correct Answer
A. 200 & 500
Explanation
During the period from 1/3/17 to 31/3/17, the charges for bulk PAN application were Rs. 200 and the cash prize for staff was Rs. 500.
8.
_________ is the sum assured under basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company
Correct Answer
C. 430000
Explanation
The sum assured under the basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company is 430,000. This means that in the event of a covered loss or damage to the insured property, the maximum amount that will be paid out by the insurance company is 430,000.
9.
Under Indo-Nepal Money Transfer, an amount payable at Nepal is fixed at ___________times of the INR remitted from India.
Correct Answer
B. 1.6
Explanation
In the Indo-Nepal Money Transfer, the amount payable at Nepal is fixed at 1.6 times of the INR remitted from India. This means that for every unit of currency remitted from India, the recipient in Nepal will receive 1.6 units of currency. This exchange rate allows for a fixed and predictable conversion rate between the two currencies, facilitating the transfer of money between the two countries.
10.
The purpose of Mission 1000 Crores launched w.e.f. 1st March 2017 as per IOM No. Dir/03/2017
Correct Answer
A. 1000 CR Net Gold Loan Growth in March 17
Explanation
The purpose of Mission 1000 Crores, launched on 1st March 2017, is to achieve a net gold loan growth of 1000 Crores in March 2017. This implies that the objective of the mission is to increase the amount of gold loans given out by 1000 Crores during that specific month.
11.
What is maximum withdrawal amount from Muthoot DCB Visa Card in a day from our branches
Correct Answer
B. Rs.5000
Explanation
The maximum withdrawal amount from Muthoot DCB Visa Card in a day from their branches is Rs.5000.
12.
Dual mode of disbursement available on gold loan less than 1 lac
Correct Answer
A. True
Explanation
The statement is true because gold loans with a value of less than 1 lac offer a dual mode of disbursement. This means that borrowers have the option to receive the loan amount either in cash or through a bank transfer. This flexibility allows borrowers to choose the mode of disbursement that is most convenient for them.
13.
In which schemes, we are providing high value (75% LTV) to the customers?
Correct Answer
A. MGL & MHL
Explanation
The correct answer is MGL & MHL. These schemes provide high value (75% LTV) to the customers.
14.
We can change the address and other details of the customer if a customer wants to avail Gold Loan through E-KYC.
Correct Answer
A. False
Explanation
The statement is false because changing the address and other details of a customer for availing a Gold Loan through E-KYC is not possible. E-KYC (Electronic Know Your Customer) is a process that allows financial institutions to verify the identity of customers electronically. However, it does not provide the facility to change customer details.
15.
A customer can pay his part payment of principal of Gold Loan through POS machine.
Correct Answer
B. No
Explanation
The explanation for the correct answer "No" is that a customer cannot pay his part payment of the principal of a Gold Loan through a POS machine.
16.
What are the charges to be collected under MOS till 31 March 2017?
Correct Answer
A. Rs. 750
Explanation
The charges to be collected under MOS till 31 March 2017 are Rs. 750. This means that individuals or entities are required to pay a total of Rs. 750 for the specified period.
17.
Which of the following is not correct?
Correct Answer
A. MFDCB card can not be used after withdrawal the total amount.
Explanation
The given statement "MFDCB card can not be used after withdrawal the total amount" is not correct. It implies that once the total amount has been withdrawn from the MFDCB card, it cannot be used anymore. However, this is not true as the MFDCB card can be used multiple times for withdrawals until the balance is depleted.
18.
What is the PMS weightage for CCE against GOLD LOAN of NEW KYC target?
Correct Answer
A. 40
Explanation
The PMS weightage for CCE against GOLD LOAN of NEW KYC target is 40.
19.
What is the PMS weightage for CCE against Insurance?
Correct Answer
A. 10
Explanation
The PMS weightage for CCE against Insurance is 10.
20.
What are the service charges if a customer gets a loan of Rs. 8 lakhs under MHL scheme?
Correct Answer
A. 1%
Explanation
The service charges for a customer getting a loan of Rs. 8 lakhs under the MHL scheme are 1%.
21.
If a customer wants to avail a loan of Rs.2 lakhs at minimum rate of interest on his/her name only, then how can we disburse the loan amount?
Correct Answer
A. 1 Lakh each loan in MBL and MAL respectively
Explanation
The correct answer suggests that the loan amount of Rs.2 lakhs should be disbursed by giving 1 lakh each as a loan in MBL (presumably referring to a bank or financial institution) and MAL (presumably referring to another bank or financial institution). This means that the customer will have two separate loans, with each loan being in the customer's name only. The answer does not provide any information about the interest rates or KYCs (Know Your Customer) requirements for these loans.
22.
Mention the maximum amount a customer can load up by cash in our DCB visa card in a month?
Correct Answer
A. Rs. 20000
Explanation
The maximum amount a customer can load up by cash in our DCB visa card in a month is Rs. 20000.
23.
CCE has to make ___________ number of visit per week and minimum ____________ customers should be converted into business per week as per latest IOM no. CO/OPN/45/17
Correct Answer
B. 20 & 4
Explanation
According to the latest IOM, CCE has to make a minimum of 20 visits per week and convert a minimum of 4 customers into business per week.
24.
CCE has to make _________ number of calls per week to new prospective customers out of which __________ customers should be converted into business every week as per latest IOM No. CO/OPN/45/17
Correct Answer
D. 250 & 12
Explanation
According to the given information, CCE has to make 250 calls per week to new prospective customers. Out of these 250 calls, 12 customers should be converted into business every week as per the latest IOM.
25.
Mark out the wrong one from the following insurance companies we have tie up with in providing vehicle insurance
Correct Answer
A. Oriental Insurance
Explanation
The given question asks to identify the wrong insurance company from the list of options. The correct answer is Oriental Insurance. This implies that Oriental Insurance is not one of the insurance companies that the question is referring to in terms of having a tie-up for providing vehicle insurance.
26.
MPMC offers MSS(Muthoot Sovereign Scheme) with minimum EMI of Rs._____________
Correct Answer
A. 2500
Explanation
MPMC offers MSS (Muthoot Sovereign Scheme) with a minimum EMI of Rs. 2500. This means that customers who opt for this scheme will have to pay a minimum monthly installment of Rs. 2500 towards their loan. The other options mentioned, such as Rs. 2000, Rs. 1000, and Rs. 1500, are not the correct answers as they do not represent the minimum EMI amount for the MSS scheme offered by MPMC.
27.
Under 80D (for Health insurance) one can maximum of Rs.__________ tax benefits (including senior citizen)
Correct Answer
C. 55000
Explanation
Under section 80D of the Income Tax Act, individuals can avail a maximum tax benefit of Rs. 55,000 for health insurance. This includes benefits for both regular individuals and senior citizens.
28.
Which of the below-mentioned register is not required to maintain by CCE?
Correct Answer
A. Field Visit Report
Explanation
The field visit report is not required to be maintained by CCE. This register is typically used to document the details of field visits conducted by CCE personnel. However, it is not a mandatory register and may not be necessary for the overall functioning and record-keeping of CCE.
29.
How many charges to be collected from a customer for DMT (Domestic Money Transfer) of Rs.15000/- using Muthoot Money
Correct Answer
B. 225
Explanation
The correct answer is 225. This means that a customer would need to pay 225 charges for a Domestic Money Transfer (DMT) of Rs.15000/- using Muthoot Money.
30.
MLS (Muthoot Life Line Scheme) has been discontinued w.e.f 28th Feb 2017
Correct Answer
A. False
Explanation
The statement states that the MLS (Muthoot Life Line Scheme) has been discontinued since 28th Feb 2017. The correct answer is False, indicating that the statement is not true. Therefore, it can be inferred that the MLS has not been discontinued as of 28th Feb 2017.