Section 9.1—quiz: Audit Overview
This is a specifically fabricated test designed to assess how good you are with audit overview. The test is set out to gauge your knowledge with examples of terms, which have a wide range of random phrases. All the best.
- 1.
All of the following are functions of the front office auditor except
- A.
Tracking room revenues.
- B.
Back office auditing.
- C.
Preparing a daily summary of front desk credit card activities
- D.
Producing operational and managerial reports.
Correct Answer
B. Back office auditing.Explanation
The front office auditor is responsible for tracking room revenues, preparing a daily summary of front desk credit card activities, and producing operational and managerial reports. However, back office auditing is not a function of the front office auditor. Back office auditing typically involves reviewing financial records, transactions, and internal controls, which is usually performed by a separate department or team within the organization.Rate this question:
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- 2.
The main purpose of a front office audit is to:
- A.
Prepare cash receipts for deposit.
- B.
Count all the cash from room sales.
- C.
Verify the accuracy and completeness of accounts.
- D.
Resolve room status and rate discrepancies.
Correct Answer
C. Verify the accuracy and completeness of accounts.Explanation
The main purpose of a front office audit is to verify the accuracy and completeness of accounts. This involves reviewing financial transactions, reconciling accounts, and ensuring that all records are correct and up-to-date. By conducting a thorough audit, any discrepancies or errors in the accounts can be identified and corrected, helping to maintain the financial integrity of the front office operations. The audit also helps to ensure that all financial records are in compliance with regulatory requirements and internal policies.Rate this question:
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- 3.
All of the following are functions of the front office audit except:
- A.
Ensuring the separation of front office job functions.
- B.
Balancing all front office accounts.
- C.
Resolving room status discrepancies.
- D.
Monitoring guest credit limitations.
Correct Answer
A. Ensuring the separation of front office job functions.Explanation
The front office audit is responsible for balancing all front office accounts, resolving room status discrepancies, and monitoring guest credit limitations. However, ensuring the separation of front office job functions is not a function of the front office audit. This task is typically handled by the human resources department or management to ensure that different job functions within the front office are properly divided and assigned to different individuals.Rate this question:
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- 4.
A daily review of guest account transactions at the front desk against revenue center transactions is referred to as:
- A.
Balancing the ledger.
- B.
The front office audit.
- C.
The post transcript.
- D.
Cooking the books.
Correct Answer
B. The front office audit.Explanation
The correct answer is the front office audit. This refers to the process of reviewing guest account transactions at the front desk and comparing them to revenue center transactions. This helps ensure accuracy and identify any discrepancies or errors in the financial records of the front office operations. Balancing the ledger refers to reconciling debits and credits, the post transcript is not a recognized term in this context, and cooking the books refers to fraudulent manipulation of financial records.Rate this question:
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- 5.
For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Distribute reports
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 6.
For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Verify room rates
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
B. 2Explanation
In the front office audit process, the step of verifying room rates is the second task. This implies that there is another task that should be completed before verifying room rates. However, without the complete question or additional context, it is not possible to determine the exact sequence of tasks in the front office audit process.Rate this question:
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- 7.
For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Deposit cash
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
C. 3Explanation
The correct answer is 3 because in the front office audit process, depositing cash is typically done after other tasks such as reconciling accounts, verifying transactions, and preparing financial reports.Rate this question:
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- 8.
For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Reconcile room status discrepancies
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
A. 1Explanation
The correct answer is 1 because reconciling room status discrepancies is typically the first task in the front office audit process. This involves comparing the actual room status with the records in the property management system to identify any discrepancies or errors. By addressing these discrepancies at the beginning of the audit, the front office can ensure that accurate information is used for the rest of the audit process.Rate this question:
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- 9.
For questions 6 through 10, number the steps in the front office audit process according to the correct sequence (the first task should be numbered 1 and the last task should be numbered 5). Back up the system
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
D. 4Explanation
The correct answer is 4 because backing up the system is the fourth step in the front office audit process according to the given sequence.Rate this question:
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Mar 20, 2022Quiz Edited by
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Jan 20, 2008Quiz Created by
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