1.
Touchpads are a common feature on laptop computers.
Correct Answer
A. True
Explanation
Touchpads are indeed a common feature on laptop computers. They are used as a pointing device and allow users to control the cursor on the screen by moving their finger across the touch-sensitive surface of the touchpad. This eliminates the need for a separate mouse and provides a convenient and compact input method for laptop users.
2.
The higher the dpi, the higher the resolution or print quality.
Correct Answer
A. True
Explanation
DPI stands for dots per inch, which refers to the number of dots that can be placed in a one-inch line. A higher DPI means that more dots can be placed in that one-inch line, resulting in a higher resolution or print quality. Therefore, the statement "The higher the dpi, the higher the resolution or print quality" is true.
3.
Data is a critical component of most businesses that is easily replaced.
Correct Answer
B. False
Explanation
Data is not easily replaced as it is a critical component of most businesses. Data is valuable and often irreplaceable, containing important information such as customer records, financial data, and market insights. Losing or compromising data can have significant consequences for a business, including financial loss, damage to reputation, and legal implications. Therefore, businesses invest in data backup and recovery systems to protect and preserve their data.
4.
If you discovered a way to avoid or prevent similar problems using the problem-solving process, begin to follow that practice as soon as possible.
Correct Answer
A. True
Explanation
The statement suggests that if you have found a solution to prevent or avoid similar problems in the future, you should start implementing that solution immediately. This implies that taking proactive measures to address potential issues is important in problem-solving. Therefore, the correct answer is "True".
5.
Figuratively, system software sits on top of application software.
Correct Answer
B. False
Explanation
System software does not sit on top of application software. In fact, it is the other way around. System software refers to the operating system and other utility programs that manage and control the computer hardware, while application software is designed to perform specific tasks for the user, using the capabilities of the system software. Therefore, application software sits on top of system software, making the given answer false.
6.
One of the tasks you can perform with application software is to modify and apply rules to data.
Correct Answer
A. True
Explanation
Application software refers to computer programs designed to perform specific tasks or functions for the user. One of the tasks that can be performed with application software is modifying and applying rules to data. This can include tasks such as manipulating data, applying calculations or formulas, setting up filters or conditions, and automating processes. Therefore, the statement that one can modify and apply rules to data using application software is true.
7.
Sophisticated operating systems include built-in applications, such as games, basic graphics editors, and e-mail software.
Correct Answer
A. True
Explanation
Sophisticated operating systems often come with pre-installed applications that enhance the user experience. These applications can include games, basic graphics editors, and e-mail software. This means that users do not have to separately install these applications as they are already included in the operating system. Therefore, the statement "Sophisticated operating systems include built-in applications, such as games, basic graphics editors, and e-mail software" is true.
8.
Collaboration features allow you to track the changes made by multiple users.
Correct Answer
A. True
Explanation
Collaboration features enable tracking of changes made by multiple users, indicating that the statement is true. These features are designed to facilitate teamwork and allow multiple individuals to work on a document or project simultaneously. By tracking changes, users can easily see who made specific edits, when those edits were made, and even revert back to previous versions if necessary. This promotes transparency, accountability, and efficient collaboration among team members.
9.
The primary key is assigned to a field and uniquely identifies each record in a table.
Correct Answer
A. True
Explanation
The primary key is a field that is assigned to uniquely identify each record in a table. This means that every record in the table will have a different value for the primary key. By having a primary key, it becomes easier to locate and retrieve specific records from the table. Additionally, the primary key ensures data integrity by preventing duplicate records from being entered into the table. Therefore, the given statement is true.
10.
When using the Internet, you cannot share files across different operating systems.
Correct Answer
B. False
Explanation
This statement is false because it is possible to share files across different operating systems when using the Internet. There are various methods and tools available that allow users to transfer files between different operating systems, such as using cloud storage services, email attachments, file transfer protocols like FTP, or even using cross-platform applications. Therefore, the statement is incorrect.
11.
You can sort files by name, size, type, or date.
Correct Answer
A. True
Explanation
The statement is true because when organizing files, you have the option to sort them based on different criteria such as name, size, type, or date. This allows for easier navigation and locating specific files within a system.
12.
When you scroll through a document, you move through the document on the screen without changing the location of the insertion point.
Correct Answer
A. True
Explanation
When you scroll through a document, you are able to navigate through the content of the document on the screen without affecting the position of the insertion point. This means that as you scroll, the cursor or insertion point remains in the same place while the content moves up or down on the screen. Therefore, the statement that "When you scroll through a document, you move through the document on the screen without changing the location of the insertion point" is true.
13.
Most words are too small to read on a thumbnail.
Correct Answer
A. True
Explanation
The explanation for the given correct answer is that most words are indeed too small to read on a thumbnail. Thumbnails are typically small images or previews that are used to represent larger content. Due to their small size, the text or words displayed on a thumbnail are usually difficult to read or may even be illegible. This is especially true for longer or more detailed text, as the limited space on a thumbnail does not allow for clear visibility. Therefore, it can be concluded that most words are too small to read on a thumbnail.
14.
Portrait orientation formats the content of the document with the long edge of the page at the top.
Correct Answer
B. False
Explanation
Portrait orientation actually formats the content of the document with the long edge of the page at the side, not at the top. This means that the page is taller than it is wide, resembling the orientation of a portrait painting. Therefore, the correct answer is False.
15.
You can use the print queue to cancel print jobs.
Correct Answer
A. True
Explanation
The statement is true because a print queue allows users to manage and control their print jobs. If a user wants to cancel a print job, they can access the print queue and select the specific job they want to cancel. This feature is particularly useful when there is a mistake or if the user no longer wants to print a particular document.
16.
Peripheral devices such as printers and monitors are considered to be ____.
Correct Answer
A. Hardware
Explanation
Peripheral devices such as printers and monitors are considered to be hardware because they are physical components that can be touched and manipulated. Hardware refers to the physical parts of a computer system that can be seen and interacted with, including input and output devices like printers and monitors. Software, on the other hand, refers to the programs and instructions that run on the hardware to perform specific tasks. Data and information are not appropriate answers in this context as they are not specific to peripheral devices.
17.
The more ____ you have, the faster the computer processes data.
Correct Answer
B. RAM
Explanation
RAM stands for Random Access Memory, which is a type of computer memory that allows data to be read from and written to quickly. The more RAM a computer has, the faster it can process data because it can store more information that can be accessed quickly by the processor. Therefore, the statement "The more RAM you have, the faster the computer processes data" is true.
18.
Which of the following storage devices is the next-generation optical disc format that provides more than five times the storage capacity of traditional DVDs?
Correct Answer
D. Blu-ray
Explanation
Blu-ray is the correct answer because it is the next-generation optical disc format that provides more than five times the storage capacity of traditional DVDs. Blu-ray discs have a storage capacity of 25GB for single-layer discs and 50GB for dual-layer discs, whereas traditional DVDs typically have a storage capacity of 4.7GB or 9GB. This increased storage capacity allows for higher quality video and audio content, making Blu-ray a popular choice for high-definition movies and games.
19.
Figure 1-2 above shows which system component?
Correct Answer
B. Microprocessor
Explanation
Figure 1-2 above shows the microprocessor. A microprocessor is a central processing unit (CPU) that carries out the instructions of a computer program by performing basic arithmetic, logical, control, and input/output (I/O) operations. It is the main component responsible for executing instructions and processing data in a computer system.
20.
Case 1-2Myra is using a word-processing program to create an address list of her family and friends.If Myra wants to save her address list on solid-state storage media, which of the following would she choose?
Correct Answer
D. USB flash drive
Explanation
Myra would choose a USB flash drive to save her address list on solid-state storage media. USB flash drives are portable, small in size, and have a high storage capacity. They are commonly used for data storage and transfer, making them a convenient option for Myra to save her address list. CD-ROM and DVD-R are optical storage media, while magnetic tape is a traditional storage medium that is less commonly used for personal data storage.
21.
The ____ is a pointing device that works like a mouse turned upside down.
Correct Answer
C. Trackball
Explanation
A trackball is a pointing device that works like a mouse turned upside down. It consists of a ball that can be rotated with the fingers or palm of the hand to move the cursor on the screen. The movement of the ball is translated into cursor movement on the computer screen. Unlike a traditional mouse, the trackball remains stationary, making it useful in situations where space is limited or for individuals with limited hand mobility.
22.
Which of the following is used to produce a hard copy of the processing results?
Correct Answer
C. Printer
Explanation
A printer is used to produce a hard copy of the processing results. The CPU is responsible for processing data and instructions, the monitor displays the processed information visually, and the speaker produces audio output. However, when a physical copy of the processed results is needed, a printer is used to print the information onto paper.
23.
Printer speed is measured in ____.
Correct Answer
C. Pages per minute
Explanation
Printer speed is measured in pages per minute because it indicates the number of pages a printer can produce in one minute. This measurement is important for determining the efficiency and productivity of a printer, as it allows users to compare the speed of different models and choose the one that best suits their needs. RAM, characters per second, and dots per inch are not measurements specifically related to printer speed, making them incorrect options.
24.
A ____ is a video-capturing camera that is connected to a computer or computer network and displays images through the World Wide Web.
Correct Answer
D. Webcam
Explanation
A webcam is a video-capturing camera that is connected to a computer or computer network and displays images through the World Wide Web. It is specifically designed for video communication and live streaming purposes. Unlike a digital camera or a digital video camera, a webcam is primarily used for real-time video transmission over the internet. A scanner, on the other hand, is used to convert physical documents or images into digital format, and is not directly related to video capturing or web display.
25.
Damaged cables can ____.
Correct Answer
A. Prevent peripHeral devices from communicating with the computer
Explanation
Damaged cables can prevent peripheral devices from communicating with the computer. When cables are damaged, they may not be able to properly transmit data and signals between the computer and peripheral devices. This can result in a loss of communication, causing the peripheral devices to not function correctly or not be recognized by the computer.
26.
If the printed image is faded, this could indicate ____.
Correct Answer
D. Any of the above
Explanation
If the printed image is faded, it could indicate that the toner is low, the print density is set too low, or economy mode printing is turned on. All of these factors can contribute to a faded printout.
27.
What window do you use to execute a ping command?
Correct Answer
C. Command Prompt
Explanation
To execute a ping command, you would use the Command Prompt window. The Command Prompt is a command-line interpreter on Windows operating systems that allows you to execute various commands, including the ping command. The ping command is used to test the connectivity between two network devices by sending ICMP Echo Request packets and receiving ICMP Echo Reply packets. By typing "ping" followed by the IP address or domain name of the device you want to test, you can check if the device is reachable and measure the round-trip time for the packets.
28.
If the peripheral devices are not communicating with the computer, what might help?
Correct Answer
B. A cable management kit
Explanation
A cable management kit can help if the peripheral devices are not communicating with the computer. This is because a cable management kit includes various tools and accessories that can organize and secure the cables connecting the peripheral devices to the computer. By properly managing the cables, it reduces the chances of them becoming tangled, damaged, or disconnected, which can hinder communication between the devices and the computer.
29.
Wearing latex gloves can help protect your hands while ____.
Correct Answer
C. Cleaning a printer
Explanation
Wearing latex gloves can help protect your hands while cleaning a printer. This is because printers can accumulate dust, toner, and other debris that may be harmful if it comes into contact with your skin. Latex gloves provide a barrier between your hands and the potentially dirty surfaces, reducing the risk of irritation or contamination.
30.
Data stored in RAM is ____.
Correct Answer
A. Temporary
Explanation
Data stored in RAM is temporary because RAM (Random Access Memory) is a volatile type of memory that stores data only temporarily while the computer is powered on. When the power is turned off, the data stored in RAM is lost. Unlike permanent storage devices such as hard drives or solid-state drives, RAM does not retain data when the computer is shut down or restarted. Therefore, any data stored in RAM is considered temporary and will be lost once the power is disconnected.
31.
Which of the following should be considered when selecting a keyboard?
Correct Answer
D. All of the Above
Explanation
When selecting a keyboard, it is important to consider design, performance, and comfort. Design refers to the physical appearance and layout of the keyboard, which can vary in terms of aesthetics and functionality. Performance relates to the keyboard's responsiveness, accuracy, and any additional features it may have, such as programmable keys or backlighting. Comfort is crucial for long periods of typing, as it involves factors like key spacing, key travel, and wrist support. Considering all these aspects ensures that the chosen keyboard meets the user's preferences and requirements.
32.
The option to defragment your hard drive is found in the ____ window.
Correct Answer
C. System and Maintenance
Explanation
The option to defragment your hard drive is found in the System and Maintenance window. This window contains various tools and settings related to the overall maintenance and performance of the computer system. Defragmentation is a process that rearranges fragmented data on the hard drive, making it more efficient and improving system performance. Therefore, it makes sense for the option to defragment the hard drive to be located in the System and Maintenance window.
33.
What is displayed when you right-click the Recycle Bin icon and then click Empty Recycle Bin?
Correct Answer
A. A list of delete files
Explanation
When you right-click the Recycle Bin icon and select "Empty Recycle Bin," a list of deleted files is displayed. This list allows you to review the files that are about to be permanently deleted before confirming the action. This helps prevent accidental deletion of important files.
34.
Click the Start button, point to All Programs, click Accessories, click ____, and then click Disk Cleanup to display the Disk Cleanup Options dialog box.
Correct Answer
D. System Tools
Explanation
The correct answer is "System Tools" because in order to access the Disk Cleanup feature, you need to navigate through the Start menu, go to the Accessories folder, and then select the System Tools folder. The Disk Cleanup feature is a part of the System Tools folder, so selecting "System Tools" will allow you to access it.
35.
Which of the following is a maintenance or repair that should be performed by a computer professional?
Correct Answer
A. Replacing or adding additional RAM
Explanation
Replacing or adding additional RAM should be performed by a computer professional because it requires technical knowledge and expertise. RAM is a crucial component of a computer's performance and any incorrect installation or compatibility issues can lead to system errors or damage. A computer professional would have the necessary skills to properly handle and install RAM, ensuring that it is compatible with the computer and installed correctly to optimize performance.
36.
The investigation and analysis step ____.
Correct Answer
C. Provides information needed to make an accurate decision
Explanation
The investigation and analysis step is an essential part of the decision-making process as it provides the necessary information to make an accurate decision. By thoroughly examining and evaluating the available data and facts, this step helps in understanding the real issue at hand and identifying possible solutions. It allows for a comprehensive understanding of the situation, enabling decision-makers to weigh the pros and cons and make an informed choice. Therefore, this step is crucial in ensuring that the decision made is based on reliable information and has a higher chance of being accurate and effective.
37.
If your selected solution does not work at all, go to the ____ step and ask better questions before trying new solutions.
Correct Answer
A. First
Explanation
When faced with a solution that doesn't work at all, it is important to go back to the beginning and start with the first step. This allows us to reassess the situation and ask better questions before attempting new solutions. By going back to the first step, we can ensure that we have a solid foundation and understanding of the problem, which will ultimately lead to more effective solutions.
38.
Which of the following information would NOT be found in a computer warranty?
Correct Answer
C. The terms of the support agreement
Explanation
The terms of the support agreement would not be found in a computer warranty because a warranty typically covers the repair or replacement of hardware components, not the specific details of the support agreement. The terms of the support agreement would typically be outlined in a separate document or contract.
39.
Case 5-1Valessa is having difficulty sending e-mail. A co-worker suggests that she use the problem-solving process to troubleshoot the issue.What is the first thing Valessa should do?
Correct Answer
C. Make sure the computer is turned on and connected to the Internet
Explanation
Valessa should first make sure that her computer is turned on and connected to the internet. This is the basic step in troubleshooting any issue related to sending emails. If the computer is not turned on or not connected to the internet, then it would be impossible for Valessa to send emails. Therefore, checking the computer's status and internet connection is the logical first step in troubleshooting this problem.
40.
Keyboards, scanners, and microphones are examples of _______________
Correct Answer
B. input devices
Explanation
Keyboards, scanners, and microphones are examples of input devices. Input devices are hardware devices that allow users to input data or commands into a computer system. Keyboards are used to input text and commands, scanners are used to input physical documents or images, and microphones are used to input audio. These devices enable users to interact with the computer and provide input for processing and output.
41.
Using the analogy of a book when talking about a computer, the pages and ink of a book would be like the ____ of a computer.
Correct Answer
B. Hardware
Explanation
In the analogy of a book, the pages and ink represent the physical components that make up the book. Similarly, in a computer, the hardware refers to the physical components such as the motherboard, processor, memory, and storage devices. Therefore, the correct answer is hardware.
42.
After writing an algorithm for solving a problem very plainly, the next step would be to rewrite the steps in ____.
Correct Answer
C. A programming language
Explanation
After writing an algorithm for solving a problem very plainly, the next step would be to rewrite the steps in a programming language. This is because an algorithm is a set of instructions in a human-readable format, while a programming language is used to translate these instructions into a format that can be understood and executed by a computer. By rewriting the steps in a programming language, the algorithm can be implemented and executed by a computer to solve the problem at hand.
43.
Word processors and database systems are types of ____.
Correct Answer
A. Application software
Explanation
Word processors and database systems are examples of application software. Application software refers to programs or software designed to perform specific tasks or applications for end-users. In this case, word processors and database systems are specific software applications that are used for creating and editing documents or managing data, respectively. System software, on the other hand, refers to the operating system and other essential software that manages and controls the computer hardware. Utilities are software programs that provide additional functionality or tools for the operating system or other software.
44.
Which task can you perform in the Word Options dialog box?
Correct Answer
A. Add and remove buttons from the Quick Access Toolbar
Explanation
In the Word Options dialog box, you can add and remove buttons from the Quick Access Toolbar. This allows you to customize the toolbar by adding frequently used commands or removing unnecessary ones, making it more convenient and efficient for your specific needs. The Word Options dialog box provides a user-friendly interface to manage the Quick Access Toolbar and personalize it according to your preferences.
45.
The process shown in Figure 6-2 above is an example of ____.
Correct Answer
B. An algorithm
Explanation
The process shown in Figure 6-2 is an example of an algorithm. An algorithm is a step-by-step procedure or set of rules used to solve a specific problem or perform a specific task. In the figure, there is a series of interconnected boxes representing different steps or actions to be taken. This suggests that the process is following a predefined set of instructions to achieve a desired outcome, which aligns with the concept of an algorithm.
46.
____ programs allow you to save a document in Rich Text Format.
Correct Answer
A. Word-Processing
Explanation
Word-processing programs allow you to save a document in Rich Text Format. Rich Text Format (RTF) is a file format that allows text formatting, such as bold, italics, and underlining, as well as the inclusion of images and other media. Word-processing programs, such as Microsoft Word, Google Docs, and Apple Pages, provide the functionality to create, edit, and format text documents, and they often support the saving of documents in different file formats, including RTF.
47.
In Microsoft Office Word, which of the following is located at the top of the window?
Correct Answer
D. Title Bar
Explanation
The title bar is located at the top of the Microsoft Office Word window. It displays the name of the document that is currently open and allows users to minimize, maximize, or close the window. The title bar is a standard feature in most software applications and serves as a quick reference for users to identify the document they are working on.
48.
The ____ is the panel that contains command buttons and icons.
Correct Answer
C. Ribbon
Explanation
The ribbon is the panel that contains command buttons and icons. It is a user interface element in many software applications, including Microsoft Office programs, that organizes commands and features into tabs and groups. The ribbon provides easy access to commonly used commands and tools, allowing users to quickly navigate and perform tasks within the application.
49.
The Themes command is located on the ____ tab of the Excel Ribbon.
Correct Answer
B. Page Layout
Explanation
The Themes command is located on the Page Layout tab of the Excel Ribbon. This tab contains various options for customizing the appearance and layout of the worksheet, including themes. Themes allow users to quickly apply a consistent set of formatting choices, such as colors, fonts, and effects, to the entire workbook. By placing the Themes command on the Page Layout tab, it is easily accessible when users want to change the overall look of their worksheet.
50.
In PowerPoint, smaller versions of your slides can be printed for ____.
Correct Answer
C. Audience handouts
Explanation
In PowerPoint, smaller versions of your slides can be printed for audience handouts. This allows you to provide a condensed version of your presentation to the audience, which they can refer to during or after the presentation. Handouts typically include multiple slides per page, allowing for easy note-taking and reference.