1.
Your bank sends you an email asking for your personal information- your account number, password and social security #. You should
Correct Answer
C. Delete the email. If you think there’s a chance the message may be legitimate, call the company’s customer service line using the pHone number on your billing statement.
Explanation
The correct answer is to delete the email. This is because it is not safe to provide personal information through email, especially if you are unsure about its legitimacy. Calling the company's customer service line using the phone number on your billing statement is a safer option to verify the email's authenticity.
2.
The optimal length and type of a computer password is
Correct Answer
B. Eight or more characters that mix letters, numbers, and symbols.
Explanation
An optimal computer password should have a length of eight or more characters and should include a combination of letters, numbers, and symbols. This ensures that the password is strong and less susceptible to being guessed or hacked. A six-character word may be easy to remember, but it may not provide enough security. Using something personal like a middle name spelled backwards can also be easily guessed by someone who knows the person well. Using the word "password" as a password is highly insecure as it is one of the most commonly used and easily guessed passwords.
3.
You have no idea what kind of anti-virus and anti-spyware protection your computer has, or whether you have a firewall. You should:
Correct Answer
C. Check the software on your computer to see if it is active and up-to-date, then get new or updated security from a site or store you know and trust.
Explanation
It is important to check the software on your computer to see if it is active and up-to-date because outdated or inactive security software can leave your computer vulnerable to viruses and spyware. Additionally, it is recommended to get new or updated security from a site or store you know and trust to ensure that you are downloading legitimate and reliable software.
4.
What type of free software may include spyware?
Correct Answer
D. All of the above
Explanation
All of the above options, including electronic games, screen savers, toolbars, and even anti-spyware software, may include spyware. This means that any type of free software can potentially have spyware embedded in it, which can track and collect user data without their knowledge or consent. It is important to be cautious when downloading and installing free software and to use reliable sources to minimize the risk of spyware.
5.
What might it mean if your computer slows down, displays repeated error messages, serves up a lot of pop up ads, and appears to send emails that you did not write?
Correct Answer
A. You’ve got spyware
Explanation
If your computer slows down, displays repeated error messages, serves up a lot of pop-up ads, and appears to send emails that you did not write, it likely means that your computer is infected with spyware. Spyware is malicious software that is designed to gather information about a person or organization without their knowledge. It can cause various issues, including slowing down the computer's performance, displaying unwanted ads, and even sending out emails without the user's consent.
6.
Your computer came out of the box a month ago with an operating system (like MAC OS, Windows, or Linux) and you chose a web browser (like Firefox, or Internet Explorer). You haven’t updated either since then. You should:
Correct Answer
B. Change the settings on both to increase your online security, and then set your operating system to automatically download and install security patches.
Explanation
The correct answer is to change the settings on both the operating system and web browser to increase online security and set the operating system to automatically download and install security patches. This is because not updating the operating system and web browser can leave them vulnerable to security threats. By changing the settings to increase online security and enabling automatic security patch updates, the computer will be better protected against potential threats.
7.
Before you enter your personal information online you should find out:
Correct Answer
D. All of the above
Explanation
The correct answer is "All of the above" because before entering personal information online, it is important to know how the company collecting the information will protect it, why the company needs the information, and with whom it might be shared. This ensures that individuals are aware of the privacy and security measures in place, the purpose of collecting their information, and the potential risks associated with sharing it.
8.
Which of these is not a step to take after receiving what appears to be a spam email?
Correct Answer
D. Forward the email to a friend
Explanation
Forwarding the email to a friend is not a step to take after receiving what appears to be a spam email. The other options provided are all valid steps to take: forwarding the email to spam @uce.gov and to any organization the spam is impersonating, deleting the email, and being skeptical. Forwarding the email to a friend may potentially spread the spam further or cause unnecessary concern for the friend.
9.
What are ways to avoid being scammed by spam
Correct Answer
D. All of the above
Explanation
The correct answer is "All of the above". This is because knowing the identity, address, and phone number of the companies you are dealing with online can help you verify their legitimacy and avoid falling for scams. Protecting your personal and credit card information is crucial to prevent scammers from accessing your sensitive data and using it for fraudulent activities. Getting promises in writing before making online purchases ensures that you have a record of the agreement and can hold the seller accountable if they fail to deliver as promised. Therefore, following all of these practices can help individuals avoid being scammed by spam.
10.
If you receive an email or text message from your service provider, bank, or other institution you are familiar with asking for your password to fix a problem, you should always send it to them promptly to avoid your account being compromised.
Correct Answer
B. False
Explanation
Sending your password to anyone, even if it is a service provider or bank that you are familiar with, is not a safe practice. Legitimate institutions will never ask for your password via email or text message. This is a common phishing scam where hackers try to trick you into revealing your password. It is important to always be cautious and never share your password with anyone.