Skill Verification Test - Month Of June 2017

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| By Ali Sibtain
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Ali Sibtain
Community Contributor
Quizzes Created: 1 | Total Attempts: 135
| Attempts: 135
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  • 1/10 Questions

    Passport cannot be shipped to Pakistan

    • True
    • False
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About This Quiz

The 'SKILL VERIFICATION TEST - MONTH OF JUNE 2017' assesses knowledge in logistics and operational compliance for DHL employees. It covers service incidents, global data center operations, and shipping regulations, ensuring employees are up-to-date with corporate standards and international compliance.

Skill Verification Test - Month Of June 2017 - Quiz

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  • 2. 

    A credit card to Canada should be sent as?

    • DOX

    • WPX

    Correct Answer
    A. WPX
  • 3. 

    What are the two countries added to UN sanctions list?

    • South Korea, Russia

    • Zambia, North Korea

    • North Korea, Syria

    Correct Answer
    A. North Korea, Syria
    Explanation
    The correct answer is North Korea and Syria. These two countries have been added to the UN sanctions list due to their involvement in activities that violate international law and pose a threat to global peace and security. North Korea has been sanctioned for its nuclear weapons program and missile tests, while Syria has been sanctioned for its human rights abuses and involvement in the ongoing civil war. These sanctions aim to put pressure on these countries to change their behavior and comply with international norms.

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  • 4. 

    Checkpoint DS is classified as Service Incident

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement is "Checkpoint DS is classified as Service Incident." The correct answer is False, which means that the statement is incorrect. This implies that Checkpoint DS is not classified as a Service Incident.

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  • 5. 

    The diminimus set by Bahrain customs is

    • 99.999 BD

    • 100.000 BD

    • 110.000 BD

    Correct Answer
    A. 100.000 BD
    Explanation
    The correct answer is 100.000 BD. This is likely the minimum value set by Bahrain customs for import or export transactions. It is the threshold amount that determines whether a transaction is subject to customs duties or not. Transactions with a value below 100.000 BD may be exempt from customs duties, while those above this value will be subject to taxation.

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  • 6. 

    How many of our Customer Shipments are not delivered on time every day?

    • 150,000

    • 25,990

    • 2,640

    Correct Answer
    A. 2,640
    Explanation
    The answer, 2,640, represents the number of customer shipments that are not delivered on time every day. This suggests that there is a significant issue with the company's delivery process, resulting in a large number of delays. This could have negative consequences for customer satisfaction and may require improvements in the logistics and delivery systems to ensure timely deliveries.

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  • 7. 

    HP - Held for Payment falls under which checkpoint category

    • Progress Checkpoint

    • Service Incident

    • Completion Checkpoint

    Correct Answer
    A. Service Incident
    Explanation
    HP - Held for Payment falls under the Service Incident checkpoint category because it refers to a situation where a payment is held or delayed due to a service-related issue. This could include instances where there are disputes or concerns regarding the quality of the service provided, resulting in the withholding of payment until the issue is resolved. The Service Incident checkpoint category encompasses any incidents or problems that occur during the service delivery process, and the delay in payment due to service-related issues aligns with this category.

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  • 8. 

    Global Data centers are responsible for ensuring the most up to date information is available to employees and customers. In which cities are the 2 DHL Express Global Data Centers located

    • Prague and Kuala Lumpur

    • Singapore and United Arab Emirates

    • Bonn and Leipzig

    Correct Answer
    A. Prague and Kuala Lumpur
    Explanation
    The correct answer is Prague and Kuala Lumpur. Global Data Centers are crucial for providing the latest information to employees and customers. In this case, DHL Express has established its Global Data Centers in Prague and Kuala Lumpur. These locations are strategically chosen to ensure efficient and reliable data management and accessibility for the company's operations worldwide.

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  • 9. 

    Shipment of value 2000 USD and weighing 500kgs arrived damaged due to DHL handling and the shipment is NOT insured. What compensation can you offer to the customer?

    • Only shipping charges

    • 13000 USD as per FSL calculation

    • 2000 USD

    • 2000 USD plus shipping charges

    Correct Answer
    A. 2000 USD
    Explanation
    The correct answer is 2000 USD. In this scenario, since the shipment is not insured and arrived damaged due to DHL handling, the compensation that can be offered to the customer is the value of the shipment itself, which is 2000 USD.

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  • 10. 

    Which one is the main HUB in Germany

    • Frankfurt

    • Leipzig

    • Berlin

    Correct Answer
    A. Leipzig
    Explanation
    Leipzig is considered the main HUB in Germany because it is strategically located in the heart of Europe and has excellent transportation infrastructure. It is a major railway junction and is served by Leipzig/Halle Airport, making it easily accessible for both domestic and international travel. Leipzig is also known for its vibrant cultural scene, with numerous museums, galleries, and music venues. Additionally, it is home to several prestigious universities and research institutions, attracting a diverse and highly educated population. Overall, Leipzig's central location, excellent connectivity, and cultural significance make it the main HUB in Germany.

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  • Current Version
  • Jul 26, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 20, 2018
    Quiz Created by
    Ali Sibtain

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