1.
HP - Held for Payment falls under which checkpoint category
Correct Answer
B. Service Incident
Explanation
HP - Held for Payment falls under the Service Incident checkpoint category because it refers to a situation where a payment is held or delayed due to a service-related issue. This could include instances where there are disputes or concerns regarding the quality of the service provided, resulting in the withholding of payment until the issue is resolved. The Service Incident checkpoint category encompasses any incidents or problems that occur during the service delivery process, and the delay in payment due to service-related issues aligns with this category.
2.
Global Data centers are responsible for ensuring the most up to date information is available to employees and customers. In which cities are the 2 DHL Express Global Data Centers located
Correct Answer
A. Prague and Kuala Lumpur
Explanation
The correct answer is Prague and Kuala Lumpur. Global Data Centers are crucial for providing the latest information to employees and customers. In this case, DHL Express has established its Global Data Centers in Prague and Kuala Lumpur. These locations are strategically chosen to ensure efficient and reliable data management and accessibility for the company's operations worldwide.
3.
Which one is the main HUB in Germany
Correct Answer
B. Leipzig
Explanation
Leipzig is considered the main HUB in Germany because it is strategically located in the heart of Europe and has excellent transportation infrastructure. It is a major railway junction and is served by Leipzig/Halle Airport, making it easily accessible for both domestic and international travel. Leipzig is also known for its vibrant cultural scene, with numerous museums, galleries, and music venues. Additionally, it is home to several prestigious universities and research institutions, attracting a diverse and highly educated population. Overall, Leipzig's central location, excellent connectivity, and cultural significance make it the main HUB in Germany.
4.
A credit card to Canada should be sent as?
Correct Answer
B. WPX
5.
Passport cannot be shipped to Pakistan
Correct Answer
A. True
Explanation
Passports cannot be shipped to Pakistan due to legal and security reasons. Shipping a passport involves the risk of it being lost, stolen, or tampered with during transit, which can lead to identity theft or misuse. Additionally, passports are considered sensitive documents that contain personal information and are typically required to be physically presented for verification purposes. Therefore, it is necessary for individuals to personally collect their passports from the relevant authorities or embassy rather than having them shipped.
6.
The diminimus set by Bahrain customs is
Correct Answer
B. 100.000 BD
Explanation
The correct answer is 100.000 BD. This is likely the minimum value set by Bahrain customs for import or export transactions. It is the threshold amount that determines whether a transaction is subject to customs duties or not. Transactions with a value below 100.000 BD may be exempt from customs duties, while those above this value will be subject to taxation.
7.
How many of our Customer Shipments are not delivered on time every day?
Correct Answer
C. 2,640
Explanation
The answer, 2,640, represents the number of customer shipments that are not delivered on time every day. This suggests that there is a significant issue with the company's delivery process, resulting in a large number of delays. This could have negative consequences for customer satisfaction and may require improvements in the logistics and delivery systems to ensure timely deliveries.
8.
What are the two countries added to UN sanctions list?
Correct Answer
C. North Korea, Syria
Explanation
The correct answer is North Korea and Syria. These two countries have been added to the UN sanctions list due to their involvement in activities that violate international law and pose a threat to global peace and security. North Korea has been sanctioned for its nuclear weapons program and missile tests, while Syria has been sanctioned for its human rights abuses and involvement in the ongoing civil war. These sanctions aim to put pressure on these countries to change their behavior and comply with international norms.
9.
Shipment of value 2000 USD and weighing 500kgs arrived damaged due to DHL handling and the shipment is NOT insured. What compensation can you offer to the customer?
Correct Answer
C. 2000 USD
Explanation
The correct answer is 2000 USD. In this scenario, since the shipment is not insured and arrived damaged due to DHL handling, the compensation that can be offered to the customer is the value of the shipment itself, which is 2000 USD.
10.
Checkpoint DS is classified as Service Incident
Correct Answer
B. False
Explanation
The given statement is "Checkpoint DS is classified as Service Incident." The correct answer is False, which means that the statement is incorrect. This implies that Checkpoint DS is not classified as a Service Incident.