Chicago Taxi Tap 2013

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  • 1/42 Questions

    When the driver picks up a tap passenger who has a disability, the driver should?

    • Grab the person’s arm and move him/her into the cab
    • Jump out of the cab and physically assist them into the cab
    • Ask the person if hi/she would like any assistance
    • Not do enything
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About This Quiz

Inducate whether the sentence or statement is true or false

Chicago Taxi Tap 2013 - Quiz

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  • 2. 

    The taxi driver does not enter the passenger's home.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement "The taxi driver does not enter the passenger's home" is true. This means that when a passenger takes a taxi, the driver does not go inside the passenger's house. The driver usually waits outside or picks up the passenger from a designated location. This is a common practice in taxi services to ensure the safety and privacy of both the driver and the passenger.

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  • 3. 

    Refusal of service twice to persons who are blind will result in the chauffer's license being revoked. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    If a chauffeur refuses service to persons who are blind twice, their license will be revoked. This means that if the chauffeur denies service to visually impaired individuals on two separate occasions, they will face the consequence of having their license taken away.

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  • 4. 

    Where can a driver pick up a TAP passenger?

    • On the street

    • By dispatch

    • On the street or by the dispatcher

    • None of the above

    Correct Answer
    A. On the street or by the dispatcher
    Explanation
    A driver can pick up a TAP passenger either on the street or by the dispatcher. This means that the driver can find passengers who are waiting on the street for a ride, or they can receive a request for a pickup from the dispatcher. Both options are valid for a driver to pick up a TAP passenger.

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  • 5. 

    If the fare reads $15.00 at the end of a trip – what should the TAP driver collect from the TAP Qualified passenger?

    • $ 15.00 in each

    • TAP Card for $ 13.50 and $ 1.50 in cash

    • TAP Card for $ 15.00

    • None of the above

    Correct Answer
    A. TAP Card for $ 13.50 and $ 1.50 in cash
    Explanation
    The correct answer is TAP Card for $13.50 and $1.50 in cash. This means that the TAP driver should collect $13.50 from the TAP Qualified passenger using their TAP Card, and an additional $1.50 in cash, making a total of $15.00 for the fare.

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  • 6. 

    If a TAP passenger is severely hard-of-hearing or deaf the best way to communicate with him/her would be by:

    • Yelling

    • Writing a note to the person

    • Not doing anything

    • Waving my hands around

    Correct Answer
    A. Writing a note to the person
    Explanation
    The best way to communicate with a severely hard-of-hearing or deaf TAP passenger would be by writing a note to the person. This method allows for effective communication as the passenger can read the message and understand the information being conveyed. Yelling may not be effective as it can be difficult for the passenger to lip read or understand spoken words. Not doing anything or waving hands around would not provide any meaningful communication. Therefore, writing a note is the most appropriate and considerate way to communicate with a deaf or severely hard-of-hearing passenger.

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  • 7. 

    How much may a single  TAP Cardr be used for cab fare?

    • Any one way fare

    • $10.00 plus tip

    • Up to $13.50 of taxicab meter fare for a single one way trip

    • $2.00 per mile

    Correct Answer
    A. Up to $13.50 of taxicab meter fare for a single one way trip
    Explanation
    A single TAP Card can be used for cab fare up to $13.50 of taxicab meter fare for a single one-way trip. This means that the TAP Card can cover the cost of the taxi fare up to $13.50, and any amount beyond that would need to be paid separately.

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  • 8. 

    Disability is universal. It does not discriminate between age, sex nationality or culture preferences. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement is true because disability can affect anyone regardless of their age, sex, nationality, or cultural preferences. Disabilities can be physical, sensory, intellectual, or mental, and they can occur at any point in a person's life. Therefore, disability is not limited to any specific group or category of individuals.

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  • 9. 

    When dealing with someone who has difficulty speaking

    • Correct their speech mistakes gently

    • Finish their sentences for them

    • Ask short questions that require short answers

    • Pretend to understand – even if you don’t – so as not to embarrass the person

    Correct Answer
    A. Ask short questions that require short answers
    Explanation
    When dealing with someone who has difficulty speaking, it is important to ask short questions that require short answers. This approach allows the person to communicate more easily and reduces the pressure on them to speak at length. By asking short questions, it also shows that you are patient and understanding of their situation. This approach promotes effective communication and helps the person feel more comfortable in expressing themselves.

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  • 10. 

    If three TAP qualified passengers enter a TAP certified taxicab and wish to go to the same location – how many Tap Card (s) can be used for the one-way trip?

    • Zero

    • One

    • Two

    • Three

    Correct Answer
    A. One
    Explanation
    Only one Tap Card can be used for the one-way trip, as it is mentioned that three TAP qualified passengers are entering the taxicab and wish to go to the same location. This implies that they are traveling together and would only need one Tap Card to pay for their fare.

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  • 11. 

    Which statement about Illinois White Cane Law is correct?

    • You must accept a passenger with a seeing eye dog without charging extra

    • You may accept the passenger and charge extra because of the dog

    • The chauffeur is responsible for all damage to the vehicle caused by the dog

    • You may refuse to carry a seeing eye dog if it is against your religion beliefs

    Correct Answer
    A. You must accept a passenger with a seeing eye dog without charging extra
    Explanation
    The correct answer is "You must accept a passenger with a seeing eye dog without charging extra." This is because the Illinois White Cane Law requires transportation providers to accommodate individuals with disabilities who use service animals, such as seeing eye dogs. It prohibits charging extra fees or refusing service based on the presence of a service animal.

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  • 12. 

    It is possible to travel to a Chicago suburb using a TAP Card if:

    • The suburb within the CTA service area

    • The customer calls first

    • The rider has a guide dog

    • The fare will be returning to the City

    Correct Answer
    A. The suburb within the CTA service area
    Explanation
    The correct answer is that it is possible to travel to a Chicago suburb using a TAP Card if the suburb is within the CTA service area. This means that the TAP Card can be used to access public transportation services within the designated CTA service area, which includes certain suburbs of Chicago.

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  • 13. 

    If a passenger begins to fall while the driver is nearby, it is the driver's responsibility to break the fall and help him/her to the ground.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    If a passenger begins to fall while the driver is nearby, it is the driver's responsibility to break the fall and help him/her to the ground. This statement implies that the driver has a duty of care towards the passenger's safety and well-being. By breaking the fall and assisting the passenger to the ground, the driver can prevent or minimize any potential injuries that may occur during the fall. Therefore, the correct answer is true.

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  • 14. 

    Transporting passengers with disabilities can be an excellent source of repeat business which can be  Increased revenue for the taxi driver.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Transporting passengers with disabilities can indeed be an excellent source of repeat business for taxi drivers. By providing accessible transportation options for individuals with disabilities, taxi drivers can attract and retain these customers, leading to increased revenue. This can be attributed to the fact that individuals with disabilities often require reliable transportation services and may rely on taxis for their daily commute or other transportation needs. Therefore, it is true that transporting passengers with disabilities can result in increased revenue for taxi drivers.

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  • 15. 

    The White Cane Law will allow passengers with hearing dogs to enter your taxi.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The White Cane Law is a law that allows individuals with disabilities, including those who are visually impaired or have hearing dogs, to have equal access to public transportation, including taxis. Therefore, it is true that passengers with hearing dogs are allowed to enter a taxi under the White Cane Law.

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  • 16. 

    The meter reads $38.00 for the fare listed above.The man pays with TAP Card. How much must he pay you in addition to this?

    • 22$ plus extra

    • 24.50$ plus extra

    • 26.00$ plus extra

    • None of the above

    Correct Answer
    A. 24.50$ plus extra
    Explanation
    The correct answer is 24.50$ plus extra. This means that the man must pay an additional amount of 24.50$ on top of the $38.00 fare listed on the meter.

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  • 17. 

    What passengers may participate in the CTA-TAP program?

    • Only individuals presenting a valid special service passenger’s identification card

    • Any person with a disability

    • Only individuals who use wheel chairs

    • Only blind and hearing impaired individuals

    Correct Answer
    A. Only individuals presenting a valid special service passenger’s identification card
    Explanation
    The correct answer is "Only individuals presenting a valid special service passenger's identification card." This means that only passengers who have a valid special service passenger's identification card can participate in the CTA-TAP program.

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  • 18. 

    It's acceptable to tell disabled jokes as long as no one with a disability is present to hear you. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Making jokes about disabled individuals is never acceptable, regardless of whether there are disabled individuals present or not. Such jokes perpetuate harmful stereotypes and contribute to the marginalization and discrimination of disabled people. It is important to create an inclusive and respectful environment for everyone, regardless of their abilities.

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  • 19. 

    People with disabilities have the same wants and needs as people without disabilities.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because people with disabilities are still human beings with emotions, desires, and basic needs. They may have different ways of fulfilling those needs, but ultimately, they share the same wants and needs as anyone else. It is important to recognize and respect their autonomy and agency, and to provide equal opportunities and support for them to live fulfilling lives.

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  • 20. 

    It is a good idea to offer a passenger with a hearing impairment a seat belt. He/she might have a balance  problem. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Offering a passenger with a hearing impairment a seat belt is a good idea because they might have a balance problem. Hearing impairment can affect a person's ability to maintain balance and stability, especially in situations like traveling in a moving vehicle. Providing a seat belt ensures their safety and helps prevent any potential accidents or injuries due to balance issues.

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  • 21. 

    The TAP Card are valid for:

    • 90 days

    • 60 days

    • 180 days

    • 30 days

    Correct Answer
    A. 180 days
    Explanation
    The TAP Card is valid for 180 days. This means that the card can be used for a period of 180 days from the date of activation. During this time, the cardholder can use it to pay for various services or access certain facilities. After 180 days, the card will expire and can no longer be used.

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  • 22. 

    If Marrins believes that all people with disabilities will take a long time to get into the taxi, he is guilty of stereotyping. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Marrins is guilty of stereotyping because he believes that all people with disabilities will take a long time to get into the taxi. This assumption generalizes and oversimplifies the abilities and experiences of people with disabilities, disregarding the fact that individuals with disabilities are diverse and have varying levels of mobility and independence. Stereotyping is a form of prejudice that can lead to discrimination and unfair treatment based on assumptions rather than individual capabilities and needs.

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  • 23. 

    How many step (s) or curb (s) are recommended for assisting to the person in the wheelchair or disability

    • One curb or one step

    • One curb or two step

    • Two curb or two step

    • Two curb or one step

    Correct Answer
    A. One curb or one step
    Explanation
    The recommended assistance for a person in a wheelchair or with a disability is one curb or one step. This means that if there is a curb or a single step, it is recommended to provide assistance to the person by helping them navigate over it. This ensures their safety and ease of movement.

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  • 24. 

    Providing assistance to people with disabilities can be improved by practicing empathy and being  nonjudgmental.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Practicing empathy and being nonjudgmental can indeed improve the assistance provided to people with disabilities. Empathy allows individuals to understand and share the feelings of others, which can help them better understand the needs and challenges faced by people with disabilities. Being nonjudgmental means not making assumptions or forming opinions about someone based on their disability, which promotes inclusivity and respect. By practicing empathy and being nonjudgmental, individuals can create a more supportive and inclusive environment for people with disabilities.

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  • 25. 

    People with disabilities do not want pity, nor do they want to be unduly glorified for courageously coping  with everyday life. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    People with disabilities do not want pity or excessive admiration for their ability to handle daily life challenges. They desire to be treated with respect and equality, just like anyone else. This means acknowledging their capabilities and not patronizing them.

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  • 26. 

    TAP Card may be used for payment of trips that originate and terminate in what geographical area

    • In the city and suburbs

    • Suburbs only

    • Within Chicago city limits only

    • No limits

    Correct Answer
    A. Within Chicago city limits only
    Explanation
    The TAP Card can only be used for payment of trips that start and end within the geographical area of Chicago city limits. It cannot be used for trips in the suburbs or any other areas outside of Chicago.

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  • 27. 

    Who qualifies to use TAP Card?

    • Any disabled person

    • Any person Carrying TAP Card

    • Only riders with certified special service passed and TAP Card that match

    • All of the answers are correct

    Correct Answer
    A. Only riders with certified special service passed and TAP Card that match
    Explanation
    The correct answer is "Only riders with certified special service passed and TAP Card that match." This means that only individuals who have been certified for special services and possess a TAP Card that matches the certification are eligible to use the card. This implies that not all disabled persons or individuals carrying a TAP Card can use it, but only those who meet the specific criteria mentioned.

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  • 28. 

    A person with a cognitive disability may be more prone to react to your tone of voice rather than by what you say to him/her.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A person with a cognitive disability may be more prone to react to your tone of voice rather than by what you say to him/her. This means that the way you speak to them, including your tone, volume, and pitch, can have a significant impact on their understanding and response. They may not fully comprehend the words you are saying, but they can pick up on the emotions and intent behind your voice. Therefore, it is important to use a calm and reassuring tone when communicating with individuals with cognitive disabilities.

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  • 29. 

    Viewing people with disabilities as inspirational and brave if they go out work and live independently could be a form of stereotyping. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Viewing people with disabilities as inspirational and brave if they go out work and live independently could be a form of stereotyping. This is because it assumes that people with disabilities should be dependent and not capable of living and working independently like others. It can overlook their individual abilities and strengths, and instead focus on their disability as the defining characteristic. This can lead to a narrow and limited perception of people with disabilities, reinforcing stereotypes and hindering their opportunities for equal participation and inclusion in society.

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  • 30. 

    If a passenger with a hearing impairment is using an interpreter, you should always speak through the interpreter so the passenger can understand better.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    When a passenger with a hearing impairment is using an interpreter, it is important to speak directly to the passenger rather than through the interpreter. Speaking through the interpreter can create confusion and may cause the passenger to miss important information. By speaking directly to the passenger, you ensure clear communication and allow them to fully understand the information being conveyed. Therefore, the correct answer is False.

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  • 31. 

    The most important thing to remember about helping people with disabilities is they will always need help.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because it is not true that people with disabilities will always need help. Many individuals with disabilities are capable of leading independent lives and only require assistance in specific situations or with certain tasks. It is important to recognize and respect the abilities and autonomy of people with disabilities, rather than assuming they are always in need of help.

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  • 32. 

    When speaking with someone who has a hearing impairment, it is a good idea to speak more slowly than usual to help he/she understand better.   

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Speaking more slowly is not necessarily helpful for someone with a hearing impairment. In fact, speaking slowly can sometimes make it more difficult for them to understand because it can distort the natural rhythm and clarity of speech. Instead, it is recommended to speak clearly, using normal speed, and to face the person directly so they can see your facial expressions and lip movements. Additionally, using visual aids or written communication can also be beneficial in facilitating better understanding.

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  • 33. 

    The Americans with Disabilities Act (ADA) does not cover guide dogs in public places, but the White  Cane Law does. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because the Americans with Disabilities Act (ADA) does indeed cover guide dogs in public places. The ADA requires that individuals with disabilities are allowed to bring their service animals, including guide dogs, into public places such as restaurants, hotels, and stores. The White Cane Law, on the other hand, specifically pertains to individuals who are blind or visually impaired and their use of white canes as a mobility aid.

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  • 34. 

    Assisting passengers with mental impairments is referred to as the "Trust Walk".

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because assisting passengers with mental impairments is not referred to as the "Trust Walk". The "Trust Walk" is a different concept that involves blindfolded individuals being guided by a partner to navigate a course or environment. Assisting passengers with mental impairments may involve providing support, guidance, or accommodations to help them navigate and participate in activities, but it is not specifically referred to as the "Trust Walk".

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  • 35. 

    You may install wheels on the wheelchair for a passenger with a disability if he/she has requested assistance and will tell you what to do if necessary. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Installing wheels on a wheelchair for a passenger with a disability should not be done solely based on their request for assistance and their ability to instruct. The installation of wheels on a wheelchair should be done by a professional who can assess the individual's needs and ensure that the modifications are safe and appropriate for their specific disability. Therefore, the correct answer is False.

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  • 36. 

    If a passenger with a disability needs to sit in the front seat and you feel reasonably safe, it is important to  honor his/her request.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is important to honor the request of a passenger with a disability to sit in the front seat if you feel reasonably safe because it is a way to accommodate their needs and ensure their comfort. This can also help them have easier access to exit the vehicle if needed. Respecting their request can contribute to a more inclusive and accessible environment for individuals with disabilities.

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  • 37. 

    When escorting a passenger who is blind, politely take him/her by the arm and lead the person to the taxi.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    When escorting a passenger who is blind, it is not appropriate to simply take them by the arm and lead them to the taxi. This can be seen as intrusive and disrespectful. Instead, it is recommended to ask the person if they would like assistance and, if they agree, offer your arm for them to hold onto. This allows the individual to maintain their independence and control while still receiving the support they need.

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  • 38. 

    Stereotyping involves applying an oversimplified behavioral pattern to an entire group, but all people who  use wheelchairs basically have the same needs.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that people who use wheelchairs have the same needs. This implies that there is a tendency to stereotype individuals who use wheelchairs by assuming that they all have identical needs. Stereotyping involves generalizing and oversimplifying the characteristics or behaviors of a group of people, which can lead to unfair assumptions and discrimination. Therefore, the correct answer is "True" as it acknowledges the existence of stereotyping in relation to people who use wheelchairs.

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  • 39. 

    In order to transport a passenger in the Wheelchair accessible taxi, there must be a seat belt, shoulder harness and at least two straps.   

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because in order to transport a passenger in a Wheelchair accessible taxi, there must be a seat belt, shoulder harness, and at least four straps, not two. This is to ensure the safety and security of the passenger while they are being transported.

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  • 40. 

    What information must match the Special Service Identification Card & Chicago TAP Card?

    • Para Transit ID number

    • Address and phone number of TAP qualified passenger

    • Identification Picture

    • Nothing matches

    Correct Answer
    A. Identification Picture
    Explanation
    The Special Service Identification Card and Chicago TAP Card must have an identification picture that matches the individual using the cards.

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  • 41. 

    The overcenter buckle straps are installed 3-8 inches outside of the wheels to ensure no interference with the passenger's feet.   

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because overcenter buckle straps are actually installed inside the wheels, not outside. This is done to ensure that the straps do not interfere with the passenger's feet and provide a secure and comfortable seating experience.

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  • 42. 

    Always make sure the cam buckle straps are tightened before you begin to install the overcenter buckle  straps. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because cam buckle straps and overcenter buckle straps are two different types of straps. Cam buckle straps do not require tightening before installing overcenter buckle straps because they are not used together.

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  • Current Version
  • May 02, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 15, 2013
    Quiz Created by
    Ray0303
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